Recently had a window replaced by pawel. He was nice, courteous, and a hard worker. Jared also worked with me and didnt sugar coat or try to price gouge. He gave me one price and stuck to it.I certainly hope i dont have any more thieves trying to break in my house, but if i do, i know i can rely on the staff at Hagen to help me and get things shored back up in a timely fashion.Thank you, hagen!

Great SERVICE!!!! Great job on repairs,orders,workmanship.

Very helpful and great customer focused attitude

They helped us alot.

I recently purchased 8 large windows for my vaulted ceiling at my cabin from Hagen Glass. Kevin and everyone else i had contact with were very helpful and professional. I got a great price, a great product and a lot of advice on a difficult install that a friend and i did at my cabin. I will use and recommend Hagen Glass for future projects. Gary S.

What a great place to get your glass into shape

Very friendly and knowledgeable. Had to have a storm window fixed. They were able to replace the glass and get it back to me in a timely manner. Only kinda negative is they are very pricey, but that being said you pay for what get, and you get top quality with them.

They are friendly and easy to work with

Great service

I had recently dropped off one screen and one storm window for repair. The individual that took my screen and window did not advise you charge $90 per hour for simple repair work nor is this excessively high rate posted anywhere in your lobby that is visible to the customer. The cost was over $200 which would be approximately 10 times what the screen and window themselves were worth. Do not recommend this company - over charge for work and it is unethical not to advise the customer of your rates at the time the items are given to you for repair.

The staff was friendly and helpful. The product was exactly what I wanted.

Told me they could do a job (large mirror) then postponed it 2 weeks at the last minute. Ended up going to Jeff at Sims Glass

Awesome guys

This establishment is a joke. They moved to a bigger building and stuck with bad morals amd a dishonest staff. All they want is your money. They will take extra long and deliver a product slightly different then what you ordered. Anything fot a dollar right....

Great service in a timely manner.

This is not a good company to work with. Had a good representative come and do an assessment of a complete house replacement. ( had special issues that we went over with him) then we get a contract but he said he was going on vacation. We say we will wait for him to get back due to special issues. He comes backs and calls us we are to go up and pick out and look at windows. He is gone- left. Got someone else that tells us that there new windows have nicer looking locks. They are plastic, I said I like the older metal ones. We go round and round. Then he comes to the house. Mind you I have borrowed the money and have in bank for the contract price. Back to the story. Once he looks at house he keeps stopping and and saying we cant do it - nope cant - cant - cant. Then after looking at windows says I think these were just placed in and the windows dont go back behind the frame. I said I watched the guy back when put them in and he just cut out and place in windows - but this new guy wants to check with bosses. Ok I say. Then I get a voice mail from him saying sorry we want to back away from this. Mind you after telling us over and over how they were going to honor our signed contract. I call and talk to a manager. Then I get a call from two managers on speaker phone. They say well we are not going to honor the contract because it exspires today. Yup! Hows that for an honable company?

My fireplace has 2 bifold glass doors and one glass panel broke. I called Hagen Glass on a Friday and asked if they can repair the door of my wood fire place. I spoke to Galin and he told me that they can repair that fire place door. He gave me 2 options as of materials they can use for the repair. One option was to repair the door with tempered glass, which was the original material the doors was made of, or go with a higher temperature rated Pyroceram glass panel.The following Monday I visited Hagen Glass and was pleasantly surprised by the very professional showroom they have. I was eventually was greeted by the sales representative Galin. Again he pointed out the 2 options I have to replace the broken glass of my fireplace door. I chose to go with the higher rated Pyroceram panel. The sales rep. Garlin confirmed with a technician that they can repair my fire place door within 1 hour.Wow, not only is Hagen Glass able to repair that heat rated fireplace door, they also repaired the door within an hour. Coming from Newcastle Wyoming it was great for me to get door repaired so fast.Thank very very much Hagen Glass. You helped me a lot with this fast repair of my glass door.I can definitely highly recommend this company to anyone!

Great guy here!!! Need a window in fireplace door fixed and he led me to the guys that can make the frame and gave me two price options for my glass.

Friendly staff informative

Tried to get help on getting a window replaced earlier today and I told him I didnt know much about it he said my two options were to bring him the broken window or he could come get it for $300 I said I dont understand what you mean by bring you the window its a broken piece of a bigger window. He would not explain he just said well those are your two options, bring it or we come appraise it for 300$. I said you are not helping me im still just as confused and once again, You have two options bring it here or we come for $300 I asked him who am I speaking to? he answered Hagen Glass I said no who am I speaking to, again Hagen glass tried again finally he mumbled on purpose something like deylan or gaylin. He absolutely did not want to help. Must wanted to get off work. Whats sad is I dont know if they do good work because the guy on the phone did not want to help anyone.

Very disappointed with Hagan glass. Thanks for wasting my time and not following threw. Very disappointed.