Awesome selection, affordable prices with great quality! The staff is always so friendly and willing to help! I also love how you have your glasses within an hour!

I went in for the first time due to loosing my last pair of glasses. Was able to try on for a while, picked 3-1 were prescriptions sunglasses!!! I havent had sunglasses in YEARS. Less then an hour after sitting down with one of the lovely associates ALL...let me repeat that ALL 3 WERE DONE!!!!! Cost was good as well, discounts were amazing. I will be going back for more!!!

Eye doctor was very nice. People who work at the Eyemart are nice. Customer service at the doctors office was not good. Information delivery was inefficient and the receptionist was not nice.

Awesome place! Yesterday was my first time shopping here and I highly recommend it. The customer service was phenomenal and the wait time was next to nothing. I got 2 pairs of glasses with prescriptions and it only rang up to $103.92 with there deal and on top of a first responders discount. My receipt printed at 9:40AM and by 10:09AM both of my glasses were done. If Im ever in the market for different glasses I will definitely be going back. And the store associate who helped me out was a gal named Virginia, she was extremely polite and explained things very well. Thanks for the first time shopper experience!

Overall, I really like Eyemart Express! They do tend to be busy, but they provide excellent and as timely service as they can!! They have tons of frames to choose from, and a nice variety of price points! I only wish they had more choices for those of us with wider heads!!

Thank you Eyemart Express for all of your hard work. I appreciate the friendliness & professionalism of all the employees. As well as the knowledge. You are appreciated! :)

The staff was very helpful and polite.. I went to eyemart to see if they had any nose pieces for sell instead the replaced them for free. I had my prescription on hand so I just got 2 pairs of glasses that day

Very impressed with this place. Great selection, good value and their representatives very helpful

I have 1 pair of sunglasses (prescription, progressive, polarized, anti-glare) getting redone to new specs (3 weeks). Eye mart set me up with 2 pair (distance vision) of great looking sunglasses, 1 brown, 1 grey, for $100! Couldnt be happier! Thank you Rapid City Eye Mart.

Service was excellent Im very happy with my 2 pairs of glasses. They were done less then 2 hours im very satisfied I luv the selection of glasses they have. Thnx for your excellent service I definitely will be back again.

Great Customer Service, friendly and easy to work with, the tech even helped me pick out some frames.

Stacey was excellent at helping me with my insurance, and gettingthemost out of it. I was told glasses would be ready in an hour. They were done in 26 minutes. I highly recommend Eye Mart and Stacey.

They were very respectful an helpful they have an amazing staff an they are quick an easy to get a new pair of glasses I would recommend them to anyone they also have really nice glasses for a affordable prices

The service was great as alwaysVery helpful staff!

We have never been to a place that you can pick out a frame and get your glasses same day...much less the same hour! This is the second time weve been there in a week once for my daughter and then for my son. It would be nice if they had a little bit more selection for wider head individuals on the mens side but overall a great selection, fast turnaround, and wonderfully helpful employees!

Came here because it was close to home and didn’t feel like driving down town since it was snowing to go where I normally do. They fixed and cleaned my glasses for free. And I was able to find a pair of glasses I wanted and got another pair here for free. Barb was nice and super helpful! Will definitely come back here again.

Professional helpful and friendly.🤓

Great selection, at comparable prices, with excellent customer service. Stacy was very knowledgeable, efficient, and provided exceptional service!! Will definitely be back!

This place is absolutely amazing I dont normally leave reviews but theyve got great prices and helped me out in a pinch. DEFINITELY will be returning! Thank you guys!

I was recommended this place by a very good friend, she said she had gone here for years. The eye exam was good and didn’t cost much. When I bought my glasses from them they cost me over $500 I almost had a heart attack from that one they said it was because I have stigmatism and I have nearsightedness and farsightedness. When I got Home I put them on I could not see out of them. So I would randomly put them on to see if I could see better some days I can some days I can’t. They told me they were scratch resistant they’re not they’re scratched and I cannot figure out why there are numbers on my lenses. If you got a Lotta money and you don’t have any I problems I go to them but if you have a problem then you don’t have a lot of money and you would like to be able to see through your glasses I wouldn’t go to this place

Love my glasses and customer service was great

Wonderful Customer Service!!!Definitely I recomend Eyemart Express!They are experts with frames, glasses, advices etc. Really professionals.Great quality good prices!And the lady who take care of my mom glasses was Awesome! Thanks.

Everything was great! Very friendly environment from making the appointment, to the eye exam, to picking out my frames! It couldn’t get any better or convenient when both pairs of my glasses were ready in 30 minutes for pick up. Excellent staff, excellent service, and all of it was at an amazing price. I will be returning for all my future eye appointments and also my husband and daughter. Highly recommended!

These people are awesome, especially the OP.

Everyone at Eyemart has been extremely helpful and very knowledgeable every step of the way. I saw Dr. Edwards who is experienced and friendly as well as very fast at what he does.Then the staff in the front were extremely helpful and kind and they have a great selection of frames to choose from.I highly recommend Eyemart Express to anyone looking to get an eye exam and have their glasses all done in the same day. I will be going back to Eyemart Express in the future.Thank you 🙏

They were very professional and helpful in helping me make my decision. Very friendly, also. 👍

Extremely friendly and helpful.

Went in with broken frames and Tracy fixed them without charging me. I highly recommend this company. Thank you once again Tracy for being so sweet and nice

Rapid City, SD EyeMart. Friday, October 9, 2020. Excellent Service, friendly and attentive staff, great prices, less than an hour to get my glasses. Will definitely go back and continue to give them my business.

Let me start off my saying we are from Wisconsin. We were vacationing in Rapid City when our youngest son broke the frame of his glasses while running around our hotel room and stepping on them. We initially thought, we will go to a store and get super glue and hope for the best. In route to the store, we seen Eye Mart Express. We thought we’d take a chance and hope for the best that they’d be able to help us. And help us they did!!! We were greeted and helped immediately. The lady who helped us (Becky or Rebecca? I’m terrible with names) searched through drawers and drawers of frames trying to find a pair that would fit our sons lenses. She eventually and thankfully found a pair!! She fitted them to our son and got us on our way. Needless to say, this place is amazing!! Best customer service ever!!! Even though we weren’t from the area, she was awesome in helping us anyway she could. I HIGHLY recommend Eye Mart Express in Rapid City!! Best people...best business!! Thank you so much for helping us!!

Not very impressed... told me my glasses would take 2 hours to get done. Not being from Rapid I wasted 2 hours running around. 2.5 hours later get tired of waiting, so went in and found out they had broke my glasses and cant get me a pair. Got a refund and I will not return.

The customer service is amazing. I got my new glasses faster than expected. Definitely a top notch place. Lots of frames to pick from. No pushy sales person trying to get you into more than what you want! Will go back again and again!

2nd time and just as excellent an experience this time around! Tracy is just amazing- shes so helpful and friendly. Dr Edwards was great too.

I broke the note off of my only pair of glasses. It was early afternoon on Saturday. My friend suggested Eyemart Express. The woman working there was so nice, and said shed be able to get me a pair of glasses the same day.I picked out a frame(from a really nice selection), and she told me they would text me when the glasses would be ready. After making one stop, I went home and sat down for a few minutes, and soon received a text that my new glasses were ready to be picked up. Theyre awesome! Theyre crisp and clear, and look good. Eyemart Express is my new source for any glasses I need in the future. They have a friendly staff, a large selection of frames, extremely fast turn around, and great prices! What else could you ask for!

The girl who helped me was so sweet. The glasses were not done correctly (bifocals out of whack) and she immediately saw to it that it would be corrected. And it was!!!! Great experience. Ill be back again!

This place is Amazing!!From hellos to goodbyeThey take care of your Eyes!The doctor and technicians are spot on!The eyes glass specialist Traci was extra patient with me being a first time prescription glasses user and my many questions. For Traci alone is why I will return to this location from here on out!And the pricing is exactly as quoted over the phone. Zero sneak ups on $$

I was treated very well by the Lady Who waited on Me. The only thing that I was disappointed in was how much the prices went up there. This was the first time that I ever only bought just 1 pair of glasses.The lady whom waited on Me really tried Her best and got Me the Best deal.I just hate to leave Eyemart Express but at their current prices; I will have to go elsewhere next year when I get my new script.Thank You to the lady that served Me and did Her Best to get Me a Better deal.

Great customer service. Was unaware that I needed an appointment to see the eye doctor, but they had a cancellation so it worked out well...got in, got new sunglasses, regular glasses on order related to special extras that I wanted. Overall a great experience.

This was my first time buying glasses for myself. Going to Eyemart Express was a good experience. Made me feel welcomed, helped me pick out a pair that would look nice. The ladies was super helpful since I didn’t have my insurance card they called to find it for me. Then I gotta text 20 mins after I left that both my glasses was done. Thank you for the wonderful experience guys! Great customer care!

Awesome people, great selection of frames less than one hour service! I will keep going back every year. If you need eye wear go to Eye mart in the Rushmore Crossing!

My daughter (3-years-old) needed her very first set of glasses. The entire team was very helpful, they showed my husband and I how to look at frame sizes and helped measure my daughter to ensure we got the right fit. The team was great in fitting the frames and installing the lenses in less than an hour.

The service was very good, the employees were kind and welcoming. They took time to make sure my nephew’s glasses fit just right and he was happy with them. I highly recommend the Rapid City Eyemart Express for you eye needs.

I recently took my son in for an exam and new pair of glasses. He has one eye that is significantly worse than the other, he has been accused by a doctor in the past that he was lying and his eyes were not that bad. The eye doctor here was extremely professional and really seemed to care about my sons eyesight and finding the perfect prescription for him. We did not feel like we were being rushed around. I would definitely recommend to everyone I know.

Exceptionally good service from all employees! I truly enjoyed the selection and professionalism. Fast and easy. 2 pairs ready in less then an an hour and a half. Just asked for a professional option and staff showed me all the cases and even took the time to explain the best bang for my buck without even asking! Awesome service!

Dr Edwards is awesome. Also, Traci is outstanding if you need help getting fit for glasses, she’s truly the best at her job!

Been here before and its amazing how fast the service is, Ill be back again....

Staff looked at my prescription when I entered the store and confirmed they could fill it in an hour, so I went through the process of choosing a frame and then waiting....waiting...waiting... Someone finally gets to me only to discover there’s only 1 of the (two identical prescription) lenses in stock that I need, so I can’t get a prescription filled for possibly up to THREE WEEKS! Wasted my time here!

I had excellent and helpful service. They were extremely fast in getting my glasses and I love that they texted me when they were ready. Everyone there were so nice! I wont go anywhere else again.

Customer service is very important to me! Thats all they have at Eyemart Express, is awesome customer service! Im also very satisfied with my spectacles, I also received a second pair free! Thanks to Avesis Insurance! If youre needing a pair of specs, I recommend you go there. I promise you, you will not regret it! 😊 (voice of a NEW customer)

The staff was so friendly and helpful. They had very cute reasonably priced frames. I had a great time shopping for glasses. I will never get my glasses from anywhere else again!!

Great customer service! All my questioned were answered and the wait wasn’t long. I am very satisfied with my purchase and will recommend Eyemart Express to others!

I am a first-time customer at Eyemart Express and had a very positive experience. The staff was friendly and helpful; they requested my prescription from another office and were able to process my glasses the same day I came in. I love my new glasses and I have them in time for out-of-state travel for work, which was my priority. Thank you Eyemart Express!

They were fantastic all around. Way cheaper than others and also the glasses were better, nose comfortable etc, than the ones I got at a regular place that I wasted my insurance on heavy painful glasses.

No phone calls telling me glasses would delayed for a week, I had to call twice just to find out.

Friendly professional staff. I took an old pair of frames in that had a broken bottom wire. They fixed them for free in about 20 minutes. Love these folks.

I has a great experience with Eyemart Express, they are very professional. Both my wife and i purchased glasses at Eyemart express, and they had our glasses made in 75 minutes. They have an amazing selection of frames, and their pricing is very reasonable.

I think Eyemart is Fantastic they’ve always done me good and I’ve never had a problem with anything or any of the workers there always taking care of me very well and always have been I said I can’t say enough about the whole staff if there’s ever a problem they fix it right away I don’t have to worry about anything and they’re always very polite

The receptionist was a nice lady. The lady who gave me the first eye tests, WAS VERY RUDE & UNFRIENDLY! The actual eye doctor was a nice man. The lady who made my glasses & told me where to pick my frames from was ok, she didnt help much or check on me, didnt tell me much either. Another lady who worked with the lady who made my glasses tho, went out of her way to check on me, & gave my glasses when they were done & told me about my warranty. (Stuff the other lady left out!) Probably go somewhere else next time.

I had an urgency in getting my son his glasses the other day and all it took to fix it was walking in and letting them know I needed them replaced. In the time it took me to drive home (10 minutes ) I received the text to pick them up. I appreciate this place greatly. Great staff, very welcoming and helpful as well as friendly

Yesterday I dropped into the rapid city store. My lenses had quite a few scratches and I knew I had paid for the warranty when I first purchased them. I asked about any better scratch protection, not really anything, so I asked them to just replace the lenses. Ten minutes later I get a call they broke my frame and didnt have a replacement. I looked at new frames and didnt really find one that I liked in the $49.95 price range but one in the $69.95 price range they said I could pay the difference. I suggested splitting the difference, she laughed and said sorry then picked out some $39.95 frames and said try one of these. I asked if I would get money back on the lesser frame, she laughed again. Remember they broke my frame and now its my problem. Left we a $49.95 frame I didnt really like just so I could finish my dealing with Eyemart. Kind of thought they should have stepped up a little since they were the ones that broke my frame. Also the deals you hear about all the inexpensive glasses mostly dont exist or are substandard products. Do your research, I wish I would have.

Great place to go! You get your glasses same day, the customer service is excellent and the doctor is the first one Ive been to that has actually gotten my prescription right.

Not only were my 2 pairs of glasses ready within 20 minutes, when I was having an issue with my contacts and glasses, Dr. Edwards and the Staff at Eyemart Express fixed it without hesitation!! My daughter and I are extremely happy with our experiences!!

My glasses are awesome and they did a great job making them . The issue was my prescription from the Doctor there was never correct . I went to a different doctor and my prescription was completely different and now my glasses are awesome and I can see. Disappointed that I went 4 years with glasses that I couldnt wear or get used to

I bought 5 pairs of glasses the last time I was there and they were all done in about an hour. This includes two pair that i bought for work that totaled $40 together. If you buy 2 pair you get $90 off the second pair. I couldnt believe that i got them for that cheap. I also bought a pair of Raybans that I am in love with, and 2 other pair that i liked. The costumer service was amazing and my glasses were prepared at lightning speed.

An excellent experience. Had a thorough exam with a Doctor who listened,made grear suggestions & I had my glasses in under 1 hour.

They make sure they fit perfect. Looks count for you and they are honest. Clean store.

They were very helpful. The cost was 1/2 of what I paid at other places. These glasses are wonderful. I have bi-focals and the no line are terrific. I am not bothered with the lines. I am able to keep the glasses on all the time. This is great.

I am highly satisfied with my recent purchase, and the exceptional customer service provided at the Rapid City location. While there was an issue with one of my pairs of glasses, it was corrected swiftly, and at no additional cost or inconvenience to me. I will definitely continue to select Eyemart Express for my vision needs.

Fast service (Took 9 minutes to complete my daughters new pair of glasses )very professional and affordable eye wear.

The staff is so helpful, patient and kind no matter how many people are in line. I have been going there since they opened & love the prices & selection. Highly recommend!

Everyone was excellent and went out of their way to help me and get me what I needed in a timely matter. They were very professional and friendly but answered all my questions without any hesitation! Definitely would recommend them to anyone!!!

So thankful for Traci in Rapid City helping me purchase four pairs of glasses. She was very kind and professional, got me in and out, fun to do business with.

ABSOLUTELY AMAZING!! I was referred to Dr. Randall by one of my co-workers and was immediately impressed with his thoroughness and attention to details. Terri helped me select the perfect pair of frames and got my order filled quickly. I loved how she was honest in her opinion and advised me that the frames that were slightly cheaper looked much better on me then the expensive pair I was considering. Thank you Terri for your honesty!

After I picked out my frames I had my reading glasses in less that 10 minutes. I was leaving town and was incredibly impressed that they offered to have have them done before I even left the store! Fantastic job and I will be back for my next pair!

Extremely friendly staff. Fast getting waited on and getting my glasses. 1 pair had to be fixed due to a scratch and was taken care of with no problem. I will purchase from them again and tell all my friends too

The staff was extremely helpful at helping me figure out the pricing that would fit in my budget. There pricing is VERY reasonable!

Great independent doctor at the location I just used and the staff at Eyemart was very helpful with selecting the glasses that best suited my needs.

Got two pair of tri-focal glasses and frames for reasonable prices. One frames broke as the lenses were inserted. They ordered another frame and I’m happy with the service.

My eye exam was at 3:20 and by 5:39 I had my bifocals!! They got the prescription perfect, better than my exam from someone else only 9 months ago. Comercials on TV are miss leading because if you have a prescription that requires thicker lenses they still cost more. Although not as much as I paid 9 months ago, but to have them as fast as I did and to be able to see better in a matter of hours it is definitely worth the money. I no longer have to look over my frames to see close and the distance is so clear!! I havent been this happy with my glasses since I started wearing them a billion years ago!!!

Friendly staff and reasonable prices. Plus you get your glasses within an hour which is way better than waiting 2 weeks at Walmart! Highly recommend

Thank you for the great customer service. Very much appreciated

Fantastic customer service!!Pricing was great!

Good fast service, great workers there

The staff was very friendly and helpful. They helped me and my wife with our separate needs and had wo pairs of glasses for each of us within two hours. They work and fit perfectly. They beat the heck out of spending hundreds of dollars and waiting two weeks. Happy campers.

We went to the Rapid City, SD location on 6-28-19 and ordered 2 pairs of glasses for my son. They didnt have the lenses available that day so we took the option of having them mailed to us. Promise delivery date on my receipt says 7-12-19. We live 2 hours from the store. I called the store on 7-5-19 to tell them that we would like to pick them up because we were going to be in Rapid on 7-12-19. They again guaranteed me that his glasses would be ready. We arrive at the store to get his glasses and they tell us they arent ready. I spent almost $400 for his glasses. I expect them to honor their delivery date. Turns out, they had the lenses, our order had been pushed to the side. Their words, not mine.Unprofessional to say the least. We have waited 2 weeks for these glasses and now we have to wait to give them a little more time to get them ready. Not impressed at all. We love Eye Mart, but will not ever use the Rapid City location again.

I really appreciate Virginas help! She is always so helpful and kind and has such a genuine smile! Thanks for everything!

Excellent and efficient staff. A++

Following my eye exam I spent maybe 15 minutes picking out my frame then another 15 minutes doing the paperwork and measurements. I left and went shopping received a text within an hour and 10 minutes my glasses were ready. Very friendly and knowledgeable people.

I walked in and got eye exam right on the spot. Had my glasses ready within 2 hours. Excellent staff and service.

Absolutely excellent customer service. We found perfect frames at amazing prices. Our glasses were ready in 45 minutes and had 2 very happy young ladies.

I took my 3 children for check-ups and the doctor was inpatient with them Huffing and Puffing being short with them because they werent responding fast enough. Not satisfied at all. The young lady was amazing and super nice, but the older lady and the eye doctor were just rude and almost standoffish. Never going there again!

Went there to get some glasses the employees were helpful and niceThanks

Wide selection of glasses great prices.The people that work there are fabulous very helpful courteous I love going there .Where else can you go and get 4 pair of glasses two different prescriptions and less than 2 hours and only spend a little over $200 best place to go Eyemart we love you

Daughter left her glasses at school on her last day (oye) so we made an appointment for an eye exam, then got a pair of glasses. Only complaint was I wish the lady would have told us her glasses came with a case before we bought another one.

Over all everyone was nice there and made understanding everything very easy. Only thing I would have different was maybe be getting to you faster but other than that I was very pleased and shocked at how fast my glasses were done.

They always do a great job at not only helping us find a great looking pair of glasses, but make us feel very welcome and comfortable!

They are so nice and helpful. Great specials and service is fast and accurate.

I took my prescription in on 8-26-17 at 9a.m, picked a frame and before 10 I had new glasses. I dont remember the gal who helped me but she was so nice. Great service and product. Ill go back next time I need glasses!

Affordable and really they mean it that your glasses will be ready in an hour.

Awesome frames, awesome price and done the same day in less than and hour. This is where I plan on getting my frames from now on.