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Liberty Dodge Ram
1120 E Omaha St, Rapid City, SD 57701, United States
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Liberty Dodge Ram
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Gr
Review №1

The team at Liberty have been fantastic to work with. Unlike other dealerships, they treated me with respect and like a good friend.Since I travel for business, majority of working with Liberty was by email, phone and text. Always responsive and honest, especially like working with Travis, Chris and Billy. They are the best in the business.I am pleased with the 2021 Ram Promaster 3500 van ordered from them and would do it again.

Ra
Review №2

I was satisfied with everything except the free oil change at specific intervals. I wasnt informed that included was a rotation of tires. But Rainy did explain to me that depending on what weight my car used,was directly related to conventional or synthetic oil. The sales person was helpful in getting me to Rainy so she could explain it properly. But your sales manager did not explain it (that a tire rotation) was included in the free service at specific intervals.

St
Review №3

Live out of town so I initially called to see if they would let me test drive the vehicle I had my eye on to my city so my husband could look it over and I could get a feel for the drive as I commute to work. I was met with no hesitancy to this request and a promise to have the vehicle pulled up front and waiting when I arrived. As I arrived the vehicle was pulled up and I met the salesman I had talked to on the phone, John. He recognized my vehicle when I pulled in and quickly had it evaluated for a trade amount so I had that in hand ready to discuss with my husband. I had my kids with and he had no hesitation about interacting with them and helping me move car seats over. After the test drive I was impressed with the vehicle but not the trade offer. I told him so and why I felt that way, and it was quickly rediscussed and counter offered. After that it was smooth sailing even though John had probably 3 other customers with active deals going on. Start to finish it was about a 4 hour deal, and that was with a 2 hour test drive period. All of the people in the dealership treated me as that, a person, not a number or a check. The car was washed and filled with gas with purchase. Since purchasing John has followed up making sure I didn’t have questions and everything went smooth. I have bought a fair amount of cars in life, and this was by far the quickest and smoothest transaction. I look forward to continuing my business with this dealership into the future.

Ry
Review №4

I am going to tell all military members to stay away from this dealership. I would go to granite if you want great service. I bought a pickup from them and drove it for a week and it started to leak coolant at an alarming rate. I took it to a different mechanic and they told me that the head gasket was bad. I called the sales person I was working with and told him I know you are under no obligation to fix the truck because it was sold as is but will you work with me? He talked to the manager and was told as is. I said ok, took it to a reputable repair shop, and spent over $6500 to repair it. This was a $20000 truck. I am also going to contact the better business bureau and report the situation. I understand that things get overlooked sometimes and I gave them an opportunity to fix it, and they fell short. Stay away at all cost.

Pa
Review №5

Liberty Dodge will forever hold a place in my family’s heart. We were traveling across country for vacation from Iowa and had major issues. Their service department did everything in their power to get us back on the road. When that option was exhausted, their sales department went to work and found us our new 2021 Ram 2500. We are so thankful for people still willing to go the extra mile. I would recommend Liberty dealers for all of your vehicle needs. Thank you to “Doc” and all the fine members of the Liberty team!!SincerelyPatrick Hoyt

Ca
Review №6

Without a doubt the best and most effortless transaction that I’ve ever done business wise with ANY dealership. They recognized my husband’s Active Duty service and applied the discount to my new vehicle. I can’t say enough good things about my experience and how they handled my needs. They ensured that they got me into the EXACT vehicle our family needed plus some. If anyone needs a new car I highly recommend Donnie is the guy you go to, he’s super down to earth-not pushy & ensures you get the best deal!!

Ko
Review №7

Was a really easy and pleasant experience! Would definitely use Shannon again as our sales person. Very personable and helpful!!

Da
Review №8

Awesome staff!! Quick Response and very helpful!!Highly recommend Tommy He has been a pleasure to work with provided lots of great info and has continued to impress even after the sale. Thank you Liberty for keeping car buying fun and honest ⭐️⭐️⭐️⭐️⭐️

La
Review №9

I was treated with respect! usually being female I have encountered treatment that is unwelcomed like I had no clue but the gentleman treated me and my daughters very well! Thank you!

Je
Review №10

I was very pleased that I chose Liberty to purchase my new Hyundai Kona! Mike was very easy to deal with, very thorough, and did not feel pressured to make a purchase. The whole staff is exceptional and would HIGHLY recommending you consider them if you are on the lookout for a car!!!

Ke
Review №11

We had John and he was very professional and kept us in the loop how are loan was going.. Greg was the one who helped get us the loan for our 2016 Nissan Rogue very helpful and made sure we had everything we needed to get our loan approved. We highly recommend Liberty Chevrolet Dealership in Sturgis South Dakota..Thank you for such awesome service Keane and Brenda

Al
Review №12

We had an awesome experience at Liberty! Jeremy and Travis are both so great to do business with! Trustworthy and professional! They would be able to accommodate anyone’s future vehicle needs!

De
Review №13

Doc was a great help! The process was seamless. They accommodated us remotely from Wyoming for most of the process and when we drove up, they made it as quick and painless as possible so we could drive back home. Top tier experience, and would definitely work with them on a future vehicle purchase!

Jo
Review №14

Very helpful got the financing all done on late Saturday afternoon did what they said would thanks Cole

Bl
Review №15

This is car number 7 purchased from Liberty (nothing wrong with them just always trading up) and they are always great. Bill Cordess is great to deal with as well as the rest of the liberty teams. We always look here first and generally find what we are after. Highly recommend!

Au
Review №16

I went here to get some ideas for a new car and see what was in my price range. I’ve tried to stay away from dealerships before because I have always had a sales person jump down my throat trying to get me to buy something. But not at Liberty Hyundai. They gave me time to browse and look around. They answered every question I had when I was ready. They helped me find the perfect car at the perfect price. I highly recommend them to anyone in the market for a new or used car. They are very down to earth and they let you take the steps forward when ready. I had an amazing experience. Chris did an amazing job helping me find my new car and made my experience very enjoyable and easy to work with. I loved my experience and will definitely be going back again in the future.

Mi
Review №17

Liberty Import was great.Attentive to my questions and concerns.Donte was very helpful great salesman.Good at explaining etc.I am excited with my new Mazda product!

Pa
Review №18

We had a very positive experience when buying our.Danny was very knowledgeable &helpful with all our questions.Definatley would recommend Liberty Dodge Ram.

Ma
Review №19

Liberty always treats us right. Have purchased a few vehicles, both used and new. Always been able to negotiate pricing, get good service and feel good about the vehicle I left with. The salespeople are so friendly and have gone out of their way multiple times to help us out. Never had a bad experience at any of the Liberty dealerships.

Jo
Review №20

The staff were friendly and very helpful. They were not pushy or tried to sell me anything I wasnt looking for. They allowed me the time to make my decision without feeling hassled. They were patient and answered all my questions and showed me everything I asked for. Their first responder discount was phenomenal, allowing me to get a truck I otherwise could not afford; as well as working with my bank to streamline the process. My experience was excellent and I thank everyone there!

el
Review №21

Chris Becker was our salesman, he took the time to listen to our needs and lined us up with the perfect vehicle. The entire purchase process was fast and professional. We look forward to doing more business with Chris and Liberty In the future.

Ke
Review №22

In general a good experience without the high pressure.Our only complaints are we wanted to test drive another car and the key fob was missing.Also on the car we bought it was not disclosed till time of purchase it only had one fob and no floor mats! We bought anyway as we wanted the car and felt we got a good deal. Now we may have to spend unexpected money to buy a second fob and they are not cheap and we were going with our own all season floor mats anyway so that is a wash!But in general I am pleased other than about the fob! They are looking but I do not hold any hope they will come upon it. I think they owe me a deal on a fob but I will still buy from them again.

te
Review №23

The service was outstanding and I am thankful they were able to help me get into a new car. Definitely bring my family in for their new vehicles

Br
Review №24

Travis was awesome to work with. Great customer service and everything went very smooth and fast!

ma
Review №25

Wonderful place that makes you feel at home and like they want to show you that they want to earn your business 😉

LA
Review №26

Very clean, friendly and no pressure. We live in WI and were on our way thru to Spearfish we blew a fuse. We stopped in to get it replaced, saw a new Ram while we were waiting and Jeremy and crew made us a deal we couldnt pass up. Jeremy made us feel comfortable, at home and really made sure we felt good about the transaction.Josh, was great in the finance team. He made sure we had the best rate that we could, and offered us a reasonable extended warranty based on what miles we drive and length we planned on keeping the truck.We drove back out to Rapid City recently and because of our positive experience and value we feel we received, we stopped back to test drive a vehicle that we saw on their lot. We ended up with another new vehicle thank you to Jeremy and Josh helping us find what we were needing, hearing what the biggest concerns for a car were and taking the time to show us all that they thought would work. .Very Satisfied customers, it was worth the 12 hour drive!

Ji
Review №27

Very easy to work with. Financing was fast and Jace and the salesman were great to work with

Sh
Review №28

Wendy from Dodge was so awesome to work with! She was very knowledgeable and friendly! I would highly recommend her!!

Ka
Review №29

I had a great experience at Liberty! Aaron was so helpful when I was looking for a car. He knew all the answers to every question I asked. Jace helped me finish the paperwork quickly and efficiently. I’m so happy with my new car.

Ga
Review №30

Settlement was to my satisfaction and fair -Just, as a business should be.

ch
Review №31

Great salesman, no pressure. I had an excellent experience getting my dream truck.

Ja
Review №32

OK I had the work completed for a new BCM installed. Professional group with decent pricing. Ill be back on my servicing needs.

Ro
Review №33

Cole made us feel very comfortable and informed. He allowed us time to make our decision without pressuring us. Jace made the stressful time of signing financial paper less stressful. We would truly recommend Liberty to others.

To
Review №34

I requested information from an online website about a pickup I was looking at and within 10 minutes I got a phone call from Layne. We had a fantastic experience all around.Everything was smooth and flawless. Layne and Jace made the whole process painless. I love my pickup

Al
Review №35

Donnie went above and beyond to bring in the car I was looking for after the one in the store sold before I could get there. Great communication and easy to work with. Wouldnt hesitate to recommend or work with him and Liberty again.

Am
Review №36

I have purchased several cars in the last few years, some experiences better than others.. But I was thoroughly impressed with the customer service from start to finish in purchasing my vehicle at Liberty Chevrolet in Sturgis. I definitely recommend John Perkovich and everyone at Liberty, and will be back for my next one.

Da
Review №37

I have bought 6 vehicles through Liberty Dodge and always have the best service. It doesnt matter if I buy a cheaper car to a brand new truck, they have always treated me with respect and fairness.

Ca
Review №38

Very helpful, very knowledgeable, friendly atmosphere. Would do it again.

Ma
Review №39

Thank you Danny for helping us find the perfect vehicle for us!! You were helpful and the whole staff was very knowledgeable. We appreciate the help we received from Liberty VW and Mitsubishi and love our new Atlas.Mark and Marci Young

Ri
Review №40

I have never been to a friendlier, helpful, considerate, etc. Car Dealership. Caleb you are awesome.

Mi
Review №41

Fast service of my truck. Friendly staff and knowledgeable service people.

Bl
Review №42

Rolled in there with a trade in with issues and bad credit. Needless to say I was at a bad starting point to be shopping for a car but it was necessary. Instead of noticing my situation and helping someone down on their luck, they knew they had me over a barrel and tried to squeeze me for all they could. Andrew the salesman blatantly lied to me about needing gap insurance to secure the financing, and steered me away from what I originally went in for. I saw thru their bs the whole time but like I said was kinda in a tuff spot. Wouldn’t recommend them to my worst enemy.

To
Review №43

Fantastic service. Friendly and informed staff. Relaxed atmosphere and a simple, straight-forward car buying/servicing experience. Highly recommended!

ma
Review №44

Very easy experience from start to finish. Very happy with my new car! Thanks!

Ra
Review №45

Best experience, top notch deal, shortest wait time ever buying a new auto. 5 stars would do it again

Ka
Review №46

Friendly service. Offers more customer convenience service than local competitors. I was quite impressed and will shop there again.

Ri
Review №47

Great salesman in Brady Riddle. My experience was quick but went great. Highly recommend!

La
Review №48

Dodge town was awesome......Chris was a great salesman.... Not tons of pressure t like that....he was very informative through out the whole deal..... And I felt he would help me after t thank you Liberty Motors

Ka
Review №49

These guys are awesome! Jace Sime went well out of his way to find me a decent car in my price range, was extremely knowledgeable and helpful and stayed late to make sure I was taken care of. I highly recommend Liberty Superstores! They are up front with you, no BS and no pushy salesmen. I love my new Hyundai Venue!

Ma
Review №50

Knowledgeable sales staff and very efficient finance department. Would highly recommend.

Ha
Review №51

Awesome people. I was out of state and had a problem with my 2020 hyuandi. They got me in a 2021 with no out of pocket expense.

Ri
Review №52

I was a bit disappointed that the didnt disclose to me that the Toyota pickup I came up there to look at was not a crew cab. I was also disappointed that there was no owners manual in the Ford pickup I bought and they still havent got back to me about finding one.

Ri
Review №53

Lane and and Adam made my car buying experience so easy was very enjoyable:) 10/10 recommend has the nicest salesmen in rapid

su
Review №54

I purchased a power train extended warranty from VW for my car. Will at the dealership was very helpful and computer printed the various options. I recommend him highly.

Mi
Review №55

Great company. I have bought six vehicles through them and each time was an easy experience. Highly recommend!

Ja
Review №56

I enjoyed shopping online with Liberty Dodge Ram. They had the largest selection I found with a location near me that have new and used vehicles available. I enjoyed how fast I was able to show up, sign and drive away.

Me
Review №57

I had a pretty bad experience with two other local dealerships. When it came to buying a vehicle they helped us get into a brand new 2021 Hyundai Tucson. And out of a bad deal with a vehicle we purchased 6 months prior. We came out on top! They washed the car, wiped the windows, and even filled up the tank! It was phenomenal service!

Ro
Review №58

One of the best vehicle purchase experiences ever! First time ordering a new truck and I couldn’t be more happier!

Da
Review №59

This dealership is hands down the best in the country.Not only have I purchased 5 new cars from 5 different dealerships just in 2020, but I purchase several vehicles every single year, all over the country.I have also worked for Chrysler Corp for over a decade.This dealership should be an example to all Automotive Groups across the automotive industry as an industry standard!The service, personal attention, the thoroughness, and professionalism was outstanding through the whole purchase process!Everyone from my salesman, to the sales manager, to the finance manager, even the service advisors were top notch, which can only be a testament to the ownership to have only hired the best of the best!!FCA should be extremely proud the have such an organization as The Liberty Group representing their products!I would encourage everyone to at least give them a chance to help you on your next automobile purchase, you won’t be disappointed!I can personally say, that they have earned a customer for life, and I will never purchase another vehicle from anyone else but The Liberty Group.

Mo
Review №60

Great experience! They gave us a great deal and were extremely patient with the entire family during the process! Left very happy with our new vehicle !!!

ro
Review №61

Found a little Kia Soul to pull behind the motorhome that seems to fill that need. Salesman did a good job, didnt waste a lot of time, in and out. Good experience.

Ma
Review №62

It just doesnt make sense for me to buy a vehicle anywhere else. Wendy Lockyear in sales and Josh Quigley in the business office have been nothing but fun to deal with, and they do a great job of taking an experience that can be a nightmare at most dealerships and turning it into something that is clear-minded, stress-free, and genuinely enjoyable. Its because of the way they do business, and the way they are humans first and a car dealership second, that I do all of my car buying through them.

Ta
Review №63

Awesome place to car shop Adam Coy got us an amazing deal. Very friendly place will definitely be back for another car in the future thank you

Lo
Review №64

Fast, courteous service and very knowledgeable people!Everyone is eager to help you with your vehicle needs, whether it is parts, oil and fuel filter changes or to purchase a whole new automobile!Be sure to see what they have on the show room floor, you wont be disappointed!

Jo
Review №65

IT WAS A PLEASANT MEETING OF THE MINDS.

Ju
Review №66

I wanted to talk options on buying a new 2021 Ram 1500 Bighorn. Wendy Lockyear acted as if the questions I asked were an inconvenience to her. She said and I quote, “ We can usually beat any Military Autosales price.” I asked her how. Her response laughably was “I can’t answer that.” What a joke.

Da
Review №67

The guys at liberty dodge ram could not have been more honest or helpful. i was buying from far away and they could have sold the vehicle i wanted easier and quicker locally but they were patient and delivered what they promised. the truck was clean and ready with new oil, oil filter, air filter and fuel filter thanks dan lumian denver colorado

Re
Review №68

After test driving almost every third row suv in my area, we purchased a brand new Hyundia Calligraphy Palisade. Our salesman, Jeremy was very accommodating for our need to drive/ “sit” all the vehicles. The Liberty family was very knowledgeable. We received excellent help from Adam, Aaron, Jace, Nate, and Mike. We really appreciate the friendly atmosphere and fair dealings from Jeremy and the Hyundai team. Thanks for all your help with this purchase!

pa
Review №69

A very simple, fast, and personable experience. I would recommend picking out a few options online and then contacting Chris the internet sale rep.

Al
Review №70

This is my second vehicle I have bought from Justin F at Liberty Volkswagen Mazda. I recently was having issues with my vehicle that became a money pit (not a vehicle I got them them). I was hesitant about getting a newer vehicle because I was worried about higher payments/etc. I was at a point I needed something. I needed a awd or 4x4 and that was a must. About a week and a half later the perfect vehicle came in and Justin had me come down and look at it. It was perfect and what I wanted, even more than what I wanted and the great thing was the payments where lower than I expected them to be!Thank you Justin and Barb for hooking me up with my new ride! Great customer service and zero pressure! Go see him for your next vehicle!

Mi
Review №71

Solid customer service by Donte Bledsoe. Respectful, knowledgeable, willing to work with me to get my 16 year old son into a safe, reasonably priced vehicle. I’m sure I will be back as a future customer soon. Thanks Donte! Great job!

Ry
Review №72

Liberty was an excellent dealership to work with. They were profesional and friendly but not at all pushy. I felt comfortable working with Adam and the other staff, and they were able to answer all my questions. I love my new hybrid!

wy
Review №73

Really helpful and nice staff got everything done in a timely manner and let me scrutinize the truck before I bought it.

Le
Review №74

I enjoyed dealing with max was treated real good

Ni
Review №75

Great experience! Excellent customer service.

Ja
Review №76

Great buying experience with Jeremy from Liberty Dodge. No pressure to buy, felt like 2 adults having a conversation around my interest in a truck. Worked with me on price and addressed every question or concern I had very quickly. Highly recommend visiting him.Also, shout out to Josh from the back office who was able to get me a better significantly better APR rate than my credit union I have been using for 4 different car loans over the past 18 years.

je
Review №77

Great service. If you need a new car go see Billy Cordes.

Ca
Review №78

Very great experience. The staff was friendly and very knowledgeable. I highly recommend this establishment!

Ja
Review №79

Liberty VW was a great dealership and I highly recommend them! Justin is a great salesman and will get you into the vehicle you want. 5 stars.

Ri
Review №80

Awesome to work with. Quick and easy paperwork. They beat other dealers price match plus local dealership.

Ka
Review №81

Danny S. was great to work with! Everything was fast and smooth and I love my new car! Thanks Danny!

mc
Review №82

Service department is incredibly over priced, took my vehicle to have a heating issue looked a. I was quoted $575.00.for a flush, or $1800.00 for new heater core.Wanting an second opinion, I took it to a local shop and had it flushed for under$100.00.Sorry Liberty, Im looking for a new diesel pickup, but Ill be taking my business else where.

Da
Review №83

Easy to work with, no pressure sales, straight forward deals

Sh
Review №84

The service great. They helped out alot. The sale went quick. No problems. In and out. Thank you...

Li
Review №85

Just purchased our third vehicle from Liberty very pleased with all of them. Salespeople are helpful and nice to deal with.

JI
Review №86

Salesman Lane was patient and answered all our questions, made sure we were satisfied with everything. See Lane if your in need of a vehicle. hell take good care of you.

Br
Review №87

We had a breakdown while in town on vacation. The service department was able to work us in same day on a Saturday and have us back on the road within a few hours. Excellent service and service advisor Levi was great to work with.

Su
Review №88

I cannot say enough good about my experience at this dealership. As a female buying a car I was sure I would be pressured and talked into something that I did not really want! My experience started immediately with my salesperson, Dante, out in the parking lot. He asked what I was looking for and what I needed in the vehicle. He showed me a few different models and we finally decided the Hyundai Tucson was the model for me. He let me take the car for a test drive alone which made me feel very comfortable and when I got back to the car lot again there was no pressure. We went over some numbers and I told him I needed to sleep on it and again there was no pressure. The next day I decided yes that is the car for me and again Dante went over and above to help me get through what was a very stressful event for me. Dante was very thorough in going through the numbers and the benefits of the warranty and he explained it in my language so I could understand everything that he was saying. Everything was straightforward and very honest. The next day I needed some help with some of the technical options and Dante help me set everything up. He made it so easy. I would recommend this dealership and their salesman, Dante, to anyone that is looking to buy a new vehicle.

Sh
Review №89

Our experience was excellent with Liberty. Wendy was great to work with.

Mi
Review №90

Friendly and helpful and courteous.....very knowledgeable staff

Je
Review №91

Great service and friendly staff. I was able to wait in the waiting room for me vehicle to get done.

Te
Review №92

Travis are Jeremy were fantastic to work with! Love my new Ram and will do business with those two from now on!

Ri
Review №93

Have bought 6 or 7 new autos from James honezt hdlpful very good man zlso a friend

LB
Review №94

Wow...Excellent service all around at Liberty Dodge today! I recently noticed the front end of my new Ram 3500 pulling to the right, so I called the service desk at Liberty and spoke to Levi around 9:30AM this morning. He sent me to the Express Desk and they were able to not only schedule my vehicle for an evaluation at 1:30PM...but had everything adjusted and I was out the door by 2:05 the same day! Professionalism and customer service were top notch by everyone I dealt with at Liberty Dodge...thanks to everyone for a job well done!

Sh
Review №95

Recently purchased a new Mazda Cx-5 from Liberty Mazda. Couldn’t be happier with the service and overall car buying experience. Donte was awesome as was all of the finance staff. Would highly recommend buying from this dealership ! I’ll definitely be back .

Bo
Review №96

Justin and the team was pretty good. This only thing thats missing is the floor mats in the vehicle that I bought

As
Review №97

We travelled from Tennessee to Sturgis. Heading back, a U joint went out on our 1-Ton dodge pickup. Called an hour before they closed to see if they could get us fixed and they refused- we were told “we leave at 3pm so we won’t even try to touch it today”. So much for good service to leave a family stranded halfway across the country.

Sh
Review №98

Everyone was professional, knowledgeable and friendly. I would encourage anyone looking for a vehicle to visit with the people at LIBERTY. I am very happy with my vehicle. Cody worked very hard to find the best interest rates and rebates. Cody was interested in my needs and finding a vehicle that was best suited for me. I didn’t feel pressured into buying a vehicle that I really didn’t like.

Te
Review №99

Very nice and professional staff. Service department does a great job too.

Ro
Review №100

I asked for an outfit with certain specs. In a very short period of time I had just what we wanted. Great service. Great people. Do business at Liberty.

Information
90 Photos
100 Comments
4.4 Rating
  • Address:1120 E Omaha St, Rapid City, SD 57701, United States
  • Site:http://libertysuperstores.com/
  • Phone:+1 605-343-2896
Categories
  • Car dealer
  • Used car dealer
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Offerings
  • Oil change:Yes
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