Prompt service, extremely helpful staff. They fixed our leaking tire right away. They discovered another issue with my vehicle and were very friendly. Highly recommend!
Great crew. Good merchandise. Even better guarantees. Bought tires there a year ago, got a nail in one, they fix it for free when I brought it in. No questions asked.
Exceptional customer service which is RARE these days! If I werent moving from South Dakota, I would use these guys forever if I could. I would recommend them to anyone. They have great deals and have been top notch for working with the customer and demonstrating excellent and consistent communication!
Very knowledgeable and friendly. They treated my daughter with kid gloves while explaining her car issues and taught her step by step how to open the hood and check her fluids. I really appreciated the patience they showed. Also appreciate that they were honest about the fix being more than the cars worth.
My friend’s car required tires no other shop seemed to have in stock (v small tires). They were able to get us set up w a new set quickly. Thank you!
They are friendly and nice 🙂
John and his colleague were awesome! Woke up to a flat tire and they were able to get me in same day though they were incredibly busy. Definitely the best prices too!
Excellent customer service and a great variety of tires and various prices for your budget!Carl and Hayden were great!
Don’t go here they will lie and try to take you for what they can. $1500 quote of all these things wrong with my car and a year later all I needed was a Strut. Y’all don’t deserve one star. Y’all need some integrity! I have the quote and you may end up in court as I have documents from this place and where the car was actually fixed. Horrible people run this place! Y’all need to be shut down!
The service was great. The salesman, Michael worked with me to get the wheels and tires that I was looking for at a great price. It took a couple of hours to mount and balance, but when youre going with 19 wheels and low profile tires you dont need them to rush. Great company!
Awesome place. John is an awesome dude. He got us in during lunch time, installed 2 new tires and did an oil change in about an hour.
My wife and I were travelling back to California and we stopped to see some sights and by accident went over parking lot spikes since we entered the exit instead of the entrance. We still have about 22 hours of driving so we looked for a tire shop in rapid city and called Corys. They answered right away and said to come on down and they would take a look to make sure the tires did not have any holes or leaks. We went right down and Cory came out and took a flashlight and slowly and thoroughly inspected each tire. He said everything looked good and we were fortunate. He didnt even charge us and when we tried to give him some money he refused to take it. He was even giving us suggestions on which roads would get us back to California the fastest. We felt both valued as a customer and like he genuinely cared. Thats not always so easy to find and he put our minds at ease. Would recommend him and if we are ever in South Dakota again and are in need of tire assistance we know who to call.
Ive been here 4 times now over the years. I do all my own work so I use them exclusively for tire mounting and balancing. They do good work here and Ive never had an issue. Always professional and kind, wait times are pretty standard for a shop like this, but never excessive; Id rather they do the job right instead of rushing them and leaving with partially tightened lugnuts.Keep up the good work, I dont plan on going anywhere else next time I need tires.
Salesman I dealt with was a fool. Kept telling me driving on gravel road voids tire warranty. So if I live on gravel road. Warranty voided when I get home. Dont go here anymore. Advise you not to go here either!
My husband John always comes to this place for service. He wont go nowhere else. We always recommend Corys to our family and friends. The staff is great always nice and friendly. Prices are very affordable however the wait time is a bit long and is well worth the wait.
Very friendly and fast service! This place is wonderful 🙂
They are always friendly and provide quality service at a reasonable price. This is the only place I go for tires and alignments, oil changes, and check engine diagnostics. They are honest and dont try to sell you services that arent needed.
Awesome experience. 4 oclock Fri, beginning of memorial weekend. Wifes vehicle overheated. Cory and the crew got us right in and they found and fixed the problem. Great price too. Was thinking couple hundred. Nope$55. Wife ecstatic as was I. I didnt have to listen to it all weekend. Thanks for the fast friendly service and a great value too. I owe you guys my life.... well at least a good weekend.
Ken Ma was not only efficient and helpful, but gave useful suggestions, and carried a great attitude through out. Some last minute changes I requested, were taken care of smoothly. While Im sure it was inconvenient for Ken and the team he worked with, but he made me feel like I was the only customer he had this week.
I’ve been coming to Cory’s for years. When I bought my Jeep the dealer screwed me over and the guys at Cory’s have saved the day every time I’ve needed them. Matt and Ken always make sure I’m in the know about what is going on with my Jeep and explaining things to me that I don’t understand....even to the point of showing me on my vehicle exactly what is happening. And the best part is I never have to wait weeks to get my vehicle in or for it to be done. They have done TONS of very involved work on my Jeep and it has never been there for more than an overnight stay. I’m telling you I will never take my vehicles anywhere else. These guys are a diamond in the rough in a profession that can be shady as hell. I can’t even begin to say how happy I am with their service over the years. If you need your car fixed or even just maintenanced... bring it here. You will not be disappointed :)
They got our truck in the day of but it took a long time after they wanted it there to bring it back. We almost said we will take it somewhere else. When it was done no one came and let us know right away m. Finally after 15 minutes we went up and said it was seemingly done and they found our paperwork.Maybe a better system to get patrons out after their vehicles are done might be nice.
Always a pleasant stop. They do exceptional work for a fair price. If you need quality tires for reasonable price go see them at Corys
Ive bought a few tires and rims from these guys over the last few years. I have always been treated right and they price competitively. I would highly recommend theses guys. Matt and his crew are awesome. I highly recommend them.
Corys Tire Factory is excellent. I went one time because I found my tires cheaper there and they actually saw something wrong with my car and just fixed it because it wasnt anything major. They didnt even charge me. I have been going there ever since and if Ive asked them to check something they check it if its small they just do it for free. The staff there is very friendly and very knowledgeable. I cant say enough good things about Corys Tire Factory.
Love the staff! They are very knowledgeable AND are able to explain things to me in a way I can understand. That is huge because I dont know a whole lot about cars. Thank you!
Very helpful, knowledgeable, quick and kind. I highly recommend Tri State!
Coreys Tri-State Tire Factory can get most any and every kind of tired you can imagine very good prices. I was amazed at how good they did on pricing compared to other places in Rapid City only place I will go for tires and maintenance on my vehicle. I deal with Carls for whatever I need when I go in there great guy to work with. I know Corey personally, honest and trustworthy you definitely need to check out Corys Tri-State Auto
I have an extended warranty and thought my car could use a face lift, so I took it to (Corys Tri-State Tire Factory). The assistant manager, (Ken Ma) walked me through everything. Very knowledgeable and friendly Staff. My car now drives and feels like I would expect, Smooth and solid. Any notions or issues take your vehicle to (Corys Tri-state Tire Factory) its a wise decision and smart choice. Thanks again!
We use to have great service there but the past couple years customer service has deteriorated. Both my husband and I waited over an hour and a half three times and we had an appointment. We went to the counter to check and they had forgotten to tell us it was ready one time. Looked busy eating popcorn. We will not go back.
Matt was extremely helpful in helping me find the right tires for my car and assuring that we had the right size. Price and quality was best in town. I will recommend Corys Tri-State Tire Factory.
UPDATE: Was contacted by the GM Matt in regards to this service. Matt was understanding and concerned for my vehicle as if it were his. Employees dont always define a business and this is a good example.Work performed was acceptable. Thing that pissed me off was the tech ripping my sports car through their small parking lot after service.I did complain to the guy at the desk and got an apology...
They take great care of my cars even when they are busy!
Great price and selection within a day. Didnt give 5 stars because wrong size tire ordered. Will match others prices.
Stopped in to get something checked out and they were able to fix it right away too. Reasonably priced and very helpful service.
Very friendly and professional. Fast and efficient. I was very pleased. Thank you Matt you were the best
Great service and fair prices. I have been going there for years with no problems.
The two times I went there, I had bad experince. First time, I had slowly leaking tire. How hard it would be to fix that? I had to return because they didnt fix it the first time, they just put air in it and charged me $20. Second time, I went there to replace the lower controller bushing, it would had taken me 10 minutes to get done at home if I had the press. Anyway, they f up my lower controller arm, dented, scared so bad but I had to replace it plus they dented the new bushing plus they charged me $95. Wait, they charged me for an hour labor, even tho they called me after 30 minutes to tell me the arms are ready... Haha, this place is a joke. I will not go there again.
Great service good prices. Everything you want in a car service and tire place. Reputable.
They got us in right away! Staff were friendly & caring. I would definitely go there again.
Honest and professional. Would do business with them again. Thanks for prompt and courteous service.
I have been taking my vehicles there for a long time. They are always friendly and helpful. Looking forward to their new Store opening in the fall.
We are driving across the country and picked up a screw in the tire. The guys at Codys tire got us in almost immediately and then didnt even charge us for the repair. By far the best customer service and experience that we have ever had dealing with cars.
Feel good place, Michael was great friendly knowageable and helpful. I felt comfortable with work being doneIf you havent been go if you have go back.
Had a bit of a mix up on my appointment time I wasnt happy. But Matt really did a good job on making it right with me and hooking me up and that means alot. Customer service 100% thanks again Matt!
Great service. The workers helped me get back on the road, reasonable prices.
Fastest oil change Ive ever had! Great service as well.
Good place to go if need your car worked on. Friendly service and not too expensive.
Competitive prices and nice, friendly staff. Very helpful with any questions you may have
I came in with a custom rim that several sgops in town didnt want to mess with. Kustomz then referred me to Corys Point S (tri-state tires) and they fixed the punture correctly without damaging the rim. Great customer service from the wgole team, and especially Matt.
I have been going to Corys for years!!! The customer service is untouchable in this industry. They always make sure everything my vehicle needs is done to the best possible expectation. I will continue to be a loyal customer and will always refer my friends to see Ken at Corys tri-state.
Always courteous and on time, and very clear about diagnosing and proposing what work needs to be done. Ive had all good experiences at Corys.
Best repair shop in Rapid. We drive from out of state to have our vehicles serviced here.
I take my car and my moms car for any repairs that they need to Corys Tire Factory. They do great work! And the staff rocks! Thanks Ross and the Gang!
Had an appointment at 1 pm and waited for over 3 hours to get oil changed and tires rotated. After leaving, and driving BACK to Custer, SD; I see the moran that worked on my vehicle did not properly tighten the oil filter and my oil pressure is not correct. Also tires are NOT rotated or inflated!!
Great service. They were very quick to get new tires on my vehicle.
Had vehicle alignment 9 months prior by this company do to having completely rebuild front end. New upper a arm, lower ball joint, inner and outer tie rod ends, idler arm, sway bar bushings, new shocks, new rotors, new hubs, pitman arm,pitman bracket, stearing box,basically everything in front end except lower a arm. Therefore the reason for needed to have vehicle aligned. after driving to Minnesota got to Minnesota and noticed front drivers side tire was wore down to the cords. Took the vehicle in because alignment ruined tire due to mechanic not performing alignment correctly and leaving camber nut loose on upper a arm. Agreed to purchase 4 new tires with one tire being replaced for free and the other 3 tire prorated. We (myself and assistant manager Ken, supposably with managers okay Matt) also agreed to do a free alignment after the new tires were replaced.I set up the appointment have the new tires put on $600, worth of new tires. When I arrived Ken stated that their alignment machine had been broken all morning and they just got it back working so there was a little delay. I replace the tires and then Matt came out and said were unable to do the alignment because the inner tie rod and pitman arm were no good. so basically after spending$600 and keeping up my end of the deal they decided they would just take my money and tell me to go you know ?!; myself. stated they could replace the inner tie rods and Pitman however that would be another $700. For all the parts and labor to rebuild the entire front end did not even cost $700. youre talking more like a $35 to $50 pitman arm and inner tie rod arms anywhere from $30 to $50 per side. Labor is about 2 hour, even at $100.00 per hour, $200.00 +$150.00 in parts?The parts they put on must be made of gold either that or Highly overpriced. Matt must have a heck of a sales quote to make. I purchased at least one set of new tires per year for one of my four vehicle and I guarantee I will never ever go back to Corys Tires Factory what a rip off. Take your money and dont keep up their end of the deal.
Quick fast efficient service! Extremely friendly and helpful! They saved our vacation! Would definitely recommend them!
Excellent and professional service ~ always take great care of me ~ thank you 😊😊
Ty For the quick fix guys.. on our way back to Florida :-)
Took good care of us and our motorhome. A+ service at resonable rates.
Although I initially had a negative experience my first time at Corys, I was contacted by Matt who worked to get exactly what I wanted and remedied the problems I encountered. Due to the insistence on appeasing me, a once unhappy customer, I am now quite comfortable recommending Corys.
In my opinion the service is excellent, and the people there are friendly and very helpful! Id recommend Corys Tri-State Tire Factory to anyone!
The staff is very friendly, honest and timely. I would recommend them to anyone for any auto need.
Always helpful, not pushy, dont try to make you buy more than what you need, fair prices.
The owner and staff are professional, will assist you through your automotive needs!
I have spent a lot of money with Tri-state Tire in the last year mostly with Tires (have to many vechiles) but its always a pleasure to deal with honest, pleasant people. Its nice to see people with Integrity.
Awesome service, great prices. Staff was very knowledgeable and courteous.
Got to meet Michael Jackson and the popcorn was hot and fresh
My pickup developed a bad vibration. Stopped in,was able to leave it and continue on to the Central States Fair. Called later they rebalanced the tires and washed some mud that was packed in the wheels. Affordable and Great Customer Service. Couple days later had another issue, John gave me a ride home, Tri State fixed my problem, John on a test drive stopped and gave me a ride back to the store. IT CANT GET ANY BETTER THAN THIS. Super Technicians, Great Customer Service and Very Affordable. ps the Tires are great too. Thank you so very much. The popcorn with Tobasco was very tasty. NanCee Maynard
Karl is the bomb! Straight talking, hits benefits vs value; no strong arm here.
Most helpful and friendly staff I knew!
Great service very good people that knows their business..
Fast service! Tie rod broke at 1 fixed it at home and got it in for tow/steering adjustment that day. No place else would be able to do it for days.
Worked me in right away and provided great service in a timely manner.
Ive only been here twice but each time they treated me well and didnt try to fleece me. Definitly recommend and will return when I need maintenance done on my car.
Great service and willingness to help. I will return
Awesome service . Helpful staff. Fair pricing options.
Horrible place, dont waste your money or time. I felt very uncomfortable while I was there. Creepy!
Charged me 150 to change the serpentine belt lol never comin here again
Always check with Tri-State before buying. Great service and prices.
Good service and fair price
Great service, fair price, honest communication.
Great service and great prices!!!
Friendly, honest, and did a smashing good job too! Thanks!
I have brought in 3 vehicles asked them to be checked fixed what they stated was wrong and still had the same issue after being fixed i brought all 3 back only to be told it was a different issue i paid for it to be fixed again with same results issue not fixed when i complained for the third time i was told it is to old to be fixed i am going to the bbb to get my money back for repairs that were not the issue.
Great place to buy tires.
The only place Ill ever take my truck to get tires and wheels.
Defiantly wont go any where else they dont annoy u by saying u need new tires every time u go there and try to sell u something ..Miranda is super helpful and price is really good for the quality of tires
Our go-to guys for all of our vehicles. Friendly staff!
Very good service
Fast friendly service.
Always great friendly service
Jason is a great head mechanic
Great service
Great workers and service
Best prices in town
Great service and staff
Always great service
Great customer service