Service was prompt and the worker was very friendly. Asked me if any of the discounts applied to me, which was very appreciated. You also get a token for a free car wash. I feel like the attention give to customers by one worker in particular went above and beyond here. I’m so sorry I didn’t catch his name. Would recommend based on that alone!
I waited about an hour to get my oil changed. However, the manager came to my car, greeted me and let me know they were short handed and going as fast as they could. He was very professional. They did a great job on my oil change as well as figuring out my check engine light issue. I will be back again!
This has become my favorite place to get an oil change due to the super kind and accommodating staff. The new assistant (I didn’t catch his name) is who I worked with primarily and he was phenomenal! He was very nice and super helpful when I took my truck to get the oil changed. I will not be taking my business anywhere else!
Guys were super nice and were speedy, while being thorough.
We needed a quick oil change for our 2020 Ford F-350 while on a road trip. We pulled in and Nathan, the asst manager, was very kind, quick, and took excellent care of us. He was also helpful to the rest of his staff and other customers as he worked. Shawn also did a bomb-diggity job cleaning our windows, checking our tires and helping Nathan as needed.Thank you for the solid communication as you guys worked. :)Customer service was out of this world awesome!
I just came from Super Lube plus, it was quick! And the staff was super quick and friendly! I highly recommend coming here for a oil change.
Quick, articulate and respectful. They took care of my older car with all the kindness of a doctor with a kind bedside manner
Did an excellent job changing a diesel fuel filter in my truck and made a great difference! Thanks!
In and out quick. Tech was very friendly and professional. 100% satisfaction
Needed an oil change before a road trip and was tired of dealing with the place I regularly take my car. The guys here were friendly, thorough and a pleasure to work with. I will certainly be back to have my oil changed again.
LOVE these guys. They are so nice, and incredibly honest. If your vehicle doesn’t need something, they will tell you and save you the money rather than charging for an unnecessary service. To say I appreciate them is an understatement!
Husband took our mustang here while on vacation... Did amazing service... Above the top customer service... If ever in the area again and need service... Will definitely go back!
Professional young men and great communication and team work between everyone working on our car. Everyone was very friendly and walked us through the entire process from start to finish from the comfort of our car. We didnt have to step outside of our vehicle once. 10/10 would recommend and will only be trusting our vehicles with them from now on!!
This location rocks; very professional and efficient! Last time I got my oil changed at their competitor IEndured a flat tire the next morning. They messed up my valve stem.These guys are not only good at whatThey do; they know What they are doing !!!
Would give 5 stars but left black greasy footprints on my carpet floor mats, maybe lay down some paper or plastic next time??
Awesome staff, very clean shop. The guys were so kind and super knowledgeable. Very honest. The service was efficient and fast!
Tanner was very professional and accommodating. A very respectful young man! They were very thorough checking all the fluids and relaying any concerns they had. Very happy with service provided, and I got out quickly! I highly recommend this place for an oil change! The whole crew was awesome!
Awesome staff and wonderful service 😊 Very friendly and helpful, would highly recommend!!
Great place and great staff . Tanner wanted to check my air filter but needed to get inside the vehicle to do so. He kindly asked me beforehand if I minded if he went through the glove box to access and I happily agreed. All the guys working there are super nice and professional.
Amazing professional set of young men. Changed my oil, rotated my tires. Found a scew and did the needed repairs. Happy with service since Im driving from Arizona i am happy to come across these young men to service my car.
Effective and also quick midday during week. Good employees, honest experience.
Excellent Service! They even assisted me in putting on my South Dakota License Plates. I Highly Recommend Super Lube Plus!
The guys were awesome, it is so nice when you can still get great customer service!
I’m a driver and do about 1,500 miles a week and constantly need oil changes. I had been taking my vans to the place my boss recommended until after about 4 times of going to them having leak issues immediately afterwards and being tired of their rude customer service I decided to try super luge out. I was pleased to be served by Tanner, he provided some of the best customer service I’ve ever received. Communicated well and was very friendly and helpful. That man deserves a raise or something. He’s without a doubt earned my business and I’ll be getting my oil changes here from now on, both for work and personal, and will also recommend everyone else go there as well.
They always get me right in and are done quickly. They do a great job and I get a free carwash! Great business!
Quick and fast.
Always great service! Been using Super Lube for 3 years now. The complimentary car wash is great.
Brilliant little place, check everything and torch me, basically how theres things work.Got a oil change and drove straight out.
Got me right in at a great price. Waiting room was clean and comfy, not that I had to wait long. Even got a free car wash!
I went in for an oil change I had an antifreeze leak. A gentleman by the name of Tanner provided exceptional service.
Great service, very quick
Every time I go to this location I am treated well, the prices are fair, and they always do a good job. It’s far too common as a girl that mechanics try to take advantage of you but the guys here consistently do honest business and have for years. Thank you
Had so much fun waiting in my car while they changed my oil. Will definitely be returning again when needed.
Very friendly and efficient. Great service.
The most friendly and welcoming oil service Ive EVER recieved!!!
Tanner did a great job in a very professional way! I appreciate his dedication of doing a thorough job!
I always get my oil change here always friendly staff. I am in and out.
They were so professional and fast. Cant wait to go back.
Super friendly service, no wait and professional procedures- the guys work together and call out loud to each other about each steps they are doing.
Awesome place to go for an oil change friendly and smart also not too hard on the eyes ladies u want something to look at while you get an oil change I highly recommend this shop Tanner and Dalton are dream boats
No masks didnt even stay to have them do any work
Being from out of town I found their service was quick and friendly. They even take the time to check your lights.
Awesome service, great guys! Would come back! Just wished they had had masks on during this covid thing.
They are always so pleasant and helpful. They even changed my wiper blade out for me (with a blade I had purchased elsewhere).
Very nice guys and prompt service.
Best place to go for oil changes, brakes, and straight talk about your vehicle. Josh and the crew have taken care of my vehicles for years. Just bought a new used car. Treated me right evaluating it and getting set up for service.Highly recommend patronizing Super Lube Plus in downtown Rapid City.
Really nice people
Excellent, friendly customer service. Quick oil change.
Fast, friendly and great guys who work there- quick and efficient service. Recommended and I’ll be back for my next service.
On our way back home from Montana we discovered we needed an oil change. We pulled up to this shop 20 minutes before they opened on Thursday, June 14, to try to get an early start to the day. The assistant manager came out before they had even opened and welcomed us and advised on us on the services he could provide. He then proceeded to pull my car in and begin and end services before the shop even opened in order to help us get on the road quickly. While we never got the assistant managers name, he had phenomenal customer service and truly made what is usually an unenjoyable experience a truly enjoyable experience.
Excellent service and price. Clean shop. Very helpful and timely. I havent had customer service this great in a very long time. Well done guys! Highly recommend.
Quick and efficient
It got the full service oil change. They cleaned some bugs off the windshield, topped off the coolant and even got the tar off of the side of my car, and I drove out within 15 minutes. Great service, and the included car wash at Parkway was excellent.
Just got a basic in and out done on my car and they were all very friendly! Fast service. They do a lot for you for what you pay for. Ive been to a LOT of different places to get oil changes done and they are by far the best in town. Would highly recommend to anyone!
They were amazingly friendly and super fast. Did a complete check up on my car fixed a couple things and gave me some pointers. The three gentleman in the shop while I was in there were fantastic super nice and they had me laughing I would highly suggest this place to go for an oil change or anything else
I was sent in by my husband to have fuel Filters changed i took my own fuel filters which was $200. Asked them to change them. they proceeded to charge me $200 for a 15 minute job. Not sure if it was because i was a woman or not. My husband called they have records of all the work theyve done for us and all they could say was well thats just our pricing
They had an empty bay so this was about as quick and painless as possible. Pulled right in and had a basic service at $29.95 but I need an extra quart of oil, so after tax the whole thing was $36.90. The staff was very helpful and didn’t try to upsell me at all. The Pure Bean Coffeehouse is also just around the corner if there is a queue. Would recommend to anyone in need of oil change in Rapid City.
Hands down the best oil change performance.
Been here 2x with work truck so I dont know the price. Little or no waiting and good service plus a car wash token.
The only place in Rapid where Ill get my oil changed. These guys are absolutely wonderful; theyre friendly, fast, honest, and so quick! Love em.
Very upset i drove an hour to this location specifically because it states on your website that you do tire rotations. I was told when I got here that it was by appointment only. I then paid $60 for an oil change. They didnt check any other fluids or filters. It also says on your website that I would get a coupon for a car wash. It also says that my car would be vacuumed. None of which happened. Dont waste your money here.
GREAT SERVICE & FRIENDLY STAFF... SATISFACTION GUARANTEED! & A free carwash!
Discounts, a free case wash, and people who are really nice! Great experience
Always super nice and polite Matt and I appreciate the great work and great staff! Everyone of the employees told us to have a great day, and one guy even opened my door for me!!
Love these guys! They help me keep my 1996 van in running order. Highly recommended!
This place is awesome! Super fast service at a great price, combined with a friendly staff. Would absolutely recommend this shop to anybody.
Good work plase
Been going here 4 years and they are quick, fast and courteous! Thank you!
They are the greatest. Had a problem with a skid plate that came loose. They went over and above to make it right. I was very impressed. Its been a while since Ive had a situation were someone cared to make things right.
Good service
They fit me in for a same day brake/rotor replacement. Super quick and very affordable!
They seem to be thorough and efficient. Thank You.
Friendly, honest, knowledgable staff. I bring all my vehicles to this location for service.
Excellent! These guys go above and beyond every time Im there. Prices are fair and the service is great!!
Been going there for years, honest,decent prices . Great people
Super friendly personell, fast and thorough service at a competitive price. Highly recommend!
Wouldnt get my oil changed anywhere else. When my vehicle had a problem, I rolled in there first to get an opinion. Very helpful guys.
Best service in town.
Beats Walmarts prices and your out in 10 minutes. Great service
Great place and very fair. I honestly love getting my oil changed here.
Very comfortable taking my truck here
Service technician said that we had a radiator leak even though we had just had the radiator replaced. Took our vehicle back to where it had been replaced. Our mechanic said when they looked at it there was no sign that the radiator was leaking at all.
Terrible if you are female if youre male pretty good.
Stopped here today to get a quick oil change although the staff were polite and friendly they botched the oil change & removed the current oil supply & didn’t replenish my oil supply. My engine reacted appropriately with warning lights eventually idleing and cutting off within a block of the business I barely made it back without my engine turning its self off about 4-5 times as a safety measure. When I returned 10mins later the Assistant General manger couldn’t tell me the origin of the problem eventually decided to redo the entire oil change process. He mentioned his mechanic possibly didn’t add enough oil to the engine. I watched him put oil in the engine before he could take it back into the bay. He assured me that these type of issues never happen but I’m not convinced. What should have been 20-45 mins took almost 2 hours with a couple dozen empty apologies and half ass oil change don’t waste your money.
Nice employees and hinest
Fast efficient and friendly staff
Did a good job, gone need another one.
Awesome staff and fast service! Will be back to this location for sure!
Excellent service, reasonably priced. From out of town and appreciated courtesy and quality.
When I got there I told them back brakes are out need pads, asked to check front. They did not. It is a miracle that my son and I made it home from South Dakota to Montana without flipping my truck. If theyd have taken the tire off and looked at the front of the car, theyd have noticed my hub was gone...
Everyone was super nice, prices were reasonable, very fast oil change!
Friendly, quick, and within 10 minutes, we were on our way!
Decent price for a oil change, but I was also looking to get the tires rotated on my van at the same time, as I was going back to the waiting room they told me my van might not work with their floor jack...guess what it didnt..so I had to go somewhere else for that and I had my 3 young kids along so I was hoping to get it all done in one shot.
We were impressed with the speed and professionalism.
Friendly helpful staff!
Very good people help me with my car
I took a Volkswagen there, and they some how messed with the chip in the key, so I have to pay to get it fixed .I will never be going to another super lube again. Just get your oil changed at your dealership.
Fast and courteous service
Great service.
Always come here