I took my vehicle in over the weekend for a recall on my Flex and the staff was phenomenal. To start, they were able to get me in much quicker than I had anticipated when calling. The service was quick and they were communicative. They even replaced my tail light while there and the staff was very personable and friendly when I picked up!

I was visiting the area when my truck was having mechanical problems. I was very grateful they worked me in, got me going and back on the road.

I had very good experience with their service department after having a software issue with my ford ranger leaving me stranded in southwest south dakota in a snowstorm. Matt was able to get my truck in to be looked at by stephen, who was able identify the issue and fix it that morning and I was able get home that same day. I am appreciative of their responsiveness.

Had to stop into the parts Dept while on vacation. We were really stuck and desperately needed parts for our Powerstroke. McKie was out of stock and couldn’t locate what we needed anywhere nearby. Jeff at the parts counter went over and above trying to help us out. He searched through the shop and then went out of his way to find a solution for us.You don’t often find parts guys that are helpful, professional and helpful at an automotive dealership. But this was a very pleasant experience.I would highly recommend this dealership based on this experience. We almost regret that we’ll probably never be back in Rapid and miss doing future business here.

Very good quick service in the Fast Lane for my 2019 F-350 30,000 mile service. Oil change, DEF, checked all tires, etc. and the service writer, Steven Hickens explained everything on the service before and when the service was completed.

Wouldnt work on our car because it had after market parts on it. Of course the after market parts had been installed by the Ford dealership that we bought the car from didnt help.So I cant say anything good or bad about them. They refused to see us

Service and personel are excellent

Excellent service,

Great service