Awesome customer service!! Forrest and Levi ( the mechanic) were very honest and my 2013 Volkswagen Jetta has been repaired and Im very pleased with Liberty Mitsubishi Volkswagen!!..Also a 5 star rating for Liberty Jeep down the street,for loaning me a 2021 Renegade Jeep and great customer service there also! especially Robbie Green!..Thank you!..Im a very satisfied customer and I will be back for service!

Upon arrival I showed the guy a chip and 3 inch or less Crack in windshield so I can still get warranty. When my car was finished the Crack was now over 12 inches long and they had no explanation except temperature change. Was not very cold on this day. And car is not eligible for warranty anymore. All that is needed is an email from them stating the Crack was under 6 inches when I brought it so the warranty would be honored. Was told they let the warranty person know but Zurich said they never heard from the shop

I am from out of town and had a car issue and really appreciated being able to get in for a repair on a very last minute basis. Excellent job on all fronts. Thank you SO much!

John is a very knowledgeable salesman, has the go get it attitude, which I did not see in some of the other salespersons. Thoroughly explained, answered, and clarified all my questions, making the purchase a real pleasure.

This place is under construction. Not easy to,do business now. It will get better.

Service has gone downhill...Been going to Liberty VW service for some time, but no more. More and more miscommunication, scheduling problems, mistakes, dont answer phone and price increase is why improper service and treatment is just not worth it.Appointment at 11 am, arrived ten minutes early to be told can’t do oil change, too backed up . Pleaded and explained needed just oil change for long drive next day to see my father who isn’t doing well. Nope cant do it...no care that you drive all the way into town to be told oh we can’t do it. What are appointments for? They are for holding a promised time to provide requested service. What kind of shop can be run like this….not a good one.Previous service...oil change, tire rotate and balance, specifically requested WITH balance, after two hours car was done, asked if tires balanced and said didnt need it. Rotate with no balance? Really? Because Im a female? Requested balance be done anyway...all four were out of balance. I was blamed for miscommunication though was clearly requested on my service intake sheet...the service manager confirmed rotate WITH balance was requested. They miscommunicate and .... rudely put it on me. Really?Previous to that, was told needed a flywheel, around $2000, that was two years and many miles ago. Three other professional service centers disagreed.Staff is not friendly. Don’t waste your time if you value dependable honest service. Zero trust. Zero stars.

The staff at Liberty Mitsubishi/Volkswagen are super friendly and the location is very convenient for me. Ill definitely be back!

Very good I was pleased with my salesman Tommy and his low pressure approach to me. I drove the vehicle and he and I talked and I went home and did some research and he tried too to find out the answer to my question. I didnt end up getting the vehicle not that I didnt want to. Just I made a decision to make sure my wife gets a vehicle first.

I had a good experience and everyone was very friendly and gave me all the info i needed to know about the service on my car

Levi and Rod are great. Fantastic service and reasonable pricing. Recommend highly.

Somehow this pathetic company no longer has any record of me purchasing my 2017 Jetta from them. Also they refuse to answer the phone or emails for parts requests.Shop elsewhere. These guys are pathetic.

Stopped by with grandparents while on a road trip, incredibly helpful, informative, efficient and patient employees. Certainly recommend them for anything you would need them for.

Paul helped me get a car and I’m all the way out in Oregon- super helpful and reliable no doubt! 10/10 recommend

They got me a great car, but just very unorganized. NO communication really. I felt like I had to jump through hoops just to get my title.... Took well over 45 days to get my title. I was given so many excuses. Definitely not worry free. I was driving around illegally, after a one time extension of 15$ because i needed to get to work. I Would NOT recommend this dealership to anyone. The only reason i put three stars is because so far the car is great, but overall the customer service sucked.

Friendly place, great service and a huge selection of vehicles

Great salesman, helpful and explained everything very well. Found the perfect vehicle by all the options we gave him - and more. Thanks Danny!

Friendly, helpful atmosphere! New and used vehicles for sale. Knowledgeable staff, excellent sales and shop experience. See for yourself, stop in and browse we may just have what youre looking for!

Had a recall and they got it in right away. Amazing service in the service department and they explained everything they did. Was already eyeing what I wanted next.

I contacted Justin through email and text, which works the best for me because of my limited time. Justin was super friendly, greatly organized and knowledgeable. He was a huge help and very patient with us through this buying process. We could not be happier!

I am happy they were able to get us in. I traveled quite a ways to get here. They were clean and courteous. If you are a woman I would definitely have a man with you when it comes to paying the total though.

Justin Freeman at Liberty Volkswagen was a great Salesman. Friendly and very knowledgeable. He answered all of our questions promptly! Barb was also very helpful and we are grateful to work with a local dealership. Thank you for your dedication to the Black Hills community.

Bought a car through Tommy and it was the best buying experience me and my wife ever had at a dealership.

Justin freeman does an amazing job, this is the second car we got from him and we will continue to take our business to him!

Its a wonderful car with special features

The sales staff made this a great experience and you will not find better people to do business with..

Are you looking for an honest, trustworthy car salesman? Check out a guy at liberty Mazda named Tyler. Treated me like I was spending g 40,000. But I spent less than 10,000. Awesome place and awesome person to deal with....

Great service!

In the middle of January my other half and I began looking for a new car for our family. At the time we lived in Newcastle, WY. We worked with William Gibbs and found a car we loved but werent in a position financially to get it quite yet. Fast forward about 5 weeks... We now live in Estes Park, CO. Colorado has an abundance of choices for car dealerships. We were looking around places closer to us once we had our finances situated, we found cars but didnt find any dealers we wanted to work with, or trust our money with. We decided to see if the car we liked here was still available... IT WAS! We got in contact with Willam again and were able to do most of the stuff and get approved over the phone before we made the trip up. The entire Liberty Superstores Mitsubishi team was great, but we were especially pleased with the salesman we had. We appreciated not feeling pressured into buying a car. The experience from beginning to end was superb! Loving our new car so much! If youre looking for a new or used vehicle, these guys are the ones to go through :)

Great mechanic there and the clerks are awesome to deal. Further business will be brought. Thank you so much!!

Levi Rave is literally the best. He figured out what was wrong with my car., righted some wrongs, and made me a customer for life. Thanks.

Paul cares about his clients and does his best to meet our needs! Thank you Paul!!

My husband and I were on a cross-country road trip when our Perform Maintenance light came on in our Mazda3, alerting us to the fact that we were due for an oil change. Liberty Mazda was the only dealer within 200+ miles of our location, so we called for an appointment. They easily fit us in and even made several adjustments to accommodate our driving timetable and estimated time of arrival.Staff was extremely helpful and considerate of our circumstances (driving cross-country with a car full of stuff and cat) and immediately took our information and got the process started. The provided waiting area was clean and thoughtfully stocked with magazines and a variety of drinks.Service was performed promptly and thoroughly at an extremely reasonable cost. Extremely satisfied with Liberty Mazda services and personnel and highly recommend to anyone needing maintenance or other work performed on their Mazda.

Bought a car from these guys and had excellent customer service. Forest was my sales associate and made the car buying expierience very easy. Had my car for two days and the speedometer quit working so I took it to there service department to get fixed and they took care of the bill at no charge to me. Excellent customer service will definitely be a repeat customer!

Let me start off buy telling you there is a young man that works for this organization that is motivated to help people find the right automobile for the right price. Don’t hesitate to contact Justin Freeman hes not over pushy! I enjoyed working with him !

I an going to take my car home to be fixed. forward the information to the Bixy, Oklahoma location. I hope I can count on them a little better than this place.

Needed service during Road Trip. I was not broken downbut felt service was necessary to complete my trip. I wasvery pleased with Service Writer, techs and all other staffI interacted with. Price ended up within small change ofmy anticipated cost. Shaun and Travis are an asset to thisEstablishment.Thank You

Definitely worth working with this store- I can’t speak for the rest of their business’ in the area- but Tommy was Fantastic to work with- I had looked all over the region for a specific vehicle and one popped up on their site with minimal details. Within 24 hours he had texted me exactly the pictures I requested, as well as the specific feature list I wanted to know if it had, he didn’t drop a single detail- paid attention to what I requested and made it happen.Everyone in house there was great to work with- great experience- and handle tough customers well.More than pleased with my experience with everyone at liberty and especially Tommy!

Great customer service! Great deals. They go above and beyond.

Dealt with Forrest at Liberty. Never has an auto buying experience been better. He was quick and efficient. Most of my paperwork was done when I walked in the door. He let me test drive on my own to get a feel for the new vehicle. Which I found refreshing. No high pressure sales which I do not like. He took the time with me to go over all the warranty had me watch a video and came outside before I left to point out features and answer all my questions. Which I found very comforting and refreshing. Hands down a five star experience. The financing representative was outstanding. He made me feel like I was important and not just another number. They both worked with me to get the most out of my trade and stay within my budget. They were transparent no hidden costs no drama. It was a stress free experience. I would recommend this dealership to anyone looking for a purchase of new or used. The inventory on site was outstanding. I dealt mostly on line and through messaging. Let Forrest know what I was looking for and he had my new VW jetta waiting in a warm garage clean and full of fuel. All I really had to do is walk in the door, which by the way Forrest met me at and opened for me. Sign the papers and I drove off the lot with my new car! Hey people. I had poor credit and they worked with me with out judging and put me in a brand new car! Top notch service .

What can I say ?I like Liberty Superstores.

Wonderful sales consultants that work hard to put you in the car you want at a price you can afford. Clean restrooms and hospitality area. Ask for Forrest, hes amazing!

Great dealership they helped me out greatly, they were looking out for me. It was a no pressure car buying environment. I highly recommend liberty superstores for all of your car buying needs.

Always helpful and available for questions or concerns. Dealt with Will who was very new but still very knowledgeable of the product lines and awesome on returning calls and keeping up on how we liked the vehicle and following up with letting us know if there was a big sale.

It is always a pleasure to visit their service department is great

Even though I spent 5 hours here, I would most definitely recommend going here to buy your next vehicle! Ask for Will Gibbs. He really went to bat for me and I couldnt be happier with my purchase!

We stopped at Liberty in the middle of a cross-country road trip with a Mazda6 and a rented Chrysler Town & Country minivan. The Mazda6 low headlight bulb was out and the window washer nozzles were clogged; the rental van had a slow leak in a tire as a result of a nail puncture. With no appointment, the crew at Liberty took care of both issues within an hour of our arrival and sent us on our way. Total cost was under $90. They provided great service, friendly representatives, and complimentary coffee and refreshments.

Took my car for a simple remote programming, was told a new part is needed. This ended up costing almost 400 dollars with a 3 hour wait during which 4 customers came and went and I’m not even sure it was needed. They did not appear trustworthy and I regret taking my car there.

Professional personnel and quick service in regards to my single visit - issue repaired in a timely manner (couple days) and at a reasonable cost considering the magnitude of the issue. Had a rocker arm adjusted and OEM spark plugs installed due to a stuck exhaust valve (~$500).

Great dealership and service department. Uniformly nice people to deal with. They sell and service an excellent product.

Im on a road trip and had to stop over to top off my cars coolant, everyone here was remarkably pleasant and helpfully​. Thank you very much! 6 stars! ⭐⭐⭐⭐⭐⭐

Awesome staff. Barbara is phenomenal and her wingMAN, (I feel bad because I cant remember his name.) Was very helpful, courteous and kind.

Had to take care in on a recall notice. They were very professional. Knew exactly what the situation was had me in and out in the prescribed time.

I bought my first new car from here without any pressure. They helped me beat my local banks pre approved loan apr from 5 to 3.99. Which was surprisingly a good choice to let then compete banks for a better rate. Needless to say to keep this short; Fast, friendly and quality service!

I was passing through town in my VW when the brake light warning came on. I decided to drop in and buy a bulb to install later.These guys installed it for me for free, remember I had no appointment, and I was out of there in ten minutes. If I lived anywhere near here I would go to them for everything. High quality customer service still exists, at least here.

I purchased an Outlander here. Everyone was friendly, helpful...they took good care of me. :)

They helped us find the perfect car for our family and our budget.

All the people are strate up...Have bought two vehicles from them... They can help with financing all so....

They worked with my demands very well and stayed within my payment options as well as explained everything about my new car that I would need to know. (Took a couple days though)

Very friendly people! Great service!

Awesome.

Just purchased a 2016.5 CX5 from Bernie and liberty Mazda. He was the most relaxed go with the flow salesman Ive ever had. He never once pressured me or even asked for my contact info. He was very knoledgable about the Mazdas and was generally fun to be around. The entire team made it pleasurable even through the monotonous paper work and treated me like royalty. Im actually excited to go back for my routine maintenance!

Really great and friendly service

Fantastic service, gave me more than I expected!

Very professional! Travis is an awesome technician! Thank you!

Like most parts departments the could work out of a phone booth. The parts staff is friendly and helpful.

This Place literally SUCKS! SAVE YOUR MONEY AND RUN. DONT BUY A CAR FROM LIBERTY UNLESS YOU WANT TO SPEND MORE GETTING YOUR VEHICLE FIXED. HAD MY DODGE DURANGO FOR A FEW MONTHS, MY MOTOR GAVE OUT. ALL KINDS OF PROBLEMS BEFORE THAT. A COUPLE DAYS AFTER I PURCHASED IT THE ENGINE LIGHT CAME ON, LOST OUT. AND BLEW MY MONEY.... LITERALLY!!!..PLENTY OF OTHERS HAD THE SAME ISSUE WITH THIS DEALERSHIP....BUYER BEWARE!!!!!!! THEY LIE AND TAKE YOUR HARD EARNED $$ ***LEMONS,

A good place to get a new vehicle.

Took great care of my Jetta! Thanks guys in service!

Excellent staff and great work!

Service was tops! Pleasant, efficient and accommodating.

Bought a 2017 jetta for 21 and its worth 10 after 8 months with 10,xxx miles on it. Dont buy a VW

Service department is awesome Best expierence ever!!!

Friendly sales staff but encountered too many issues with the purchase process, service dept, and vehicle registration because of oversight from their office staff. Will not purchase from them again.

Super friendly and their selection is fantastic!

Just the worst commercials of all time. Id go there but Id be afraid Max Patano would try to lure my kids into a van or something

Everyone was helpful, and very nice

Forrest and his sales team are AWESOME!!!

Awesome staff all around !!:):)

Brandon is the best

Great service

Great service!

Excellent staff

Not very friendly..