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Randallstown Collision Center
3609 Burmont Ave, Randallstown, MD 21133, United States
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Randallstown Collision Center
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Wi
Review №1

My car was damaged by a tree falling on it. I called Randallstown Collision and was told they would take care of everything with my insurance company, including setting up the rental car and negotiating any additional damage discovered in the repair process. Not only did Michael and his talented crew of ASE-certified techs make good on those promises, but what they did for my car was amazing! When I pulled up in the rental car (which I was able to just leave right there because Michael simply picked up the phone and asked Enterprise to come get it), and saw my car sitting on the lot, I could not believe my eyes. My car had 98,000 miles on it when I brought it in to Randallstown Collision, and it looked as good as the day I bought it new, with only 28 miles on it! The body lines were fully restored, the paint matched perfectly, the workmanship was top notch, and they even detailed it for me. I would never consider going anywhere else for collision repairs. I hesitated at first to contact Randallstown because my office is in Towson, but it is completely worth the drive. And with an Enterprise just up the road from their Service Center, its convenient from anywhere. I spoke with my insurance company once to set things up, and these guys took care of the rest. I highly recommend Randallstown Collision Center. Thanks, Michael!

Ch
Review №2

First, I would like to thank Mr., Mike for his excellent customer service. He was available for any questions or concerns I may have had. He pointed me in the right direction if something was not right with my insurance co. I am very satisfied with the outcome of my vehicle. She looks amazing. Thank you again Randallstown Collision Center

Ja
Review №3

High quality work at an affordable price, went beyond expectations. A+

Wi
Review №4

I want say a Big Thank you to Mike Green! For the help you provided during a time I really needed help!!I highly recommend his Body Shop!!He is a great guy to deal with!!

Ka
Review №5

Great customer service, and quality work. My family and I have been using Randallstown Collision Center for years, and they have always performed great service. Mike is a great guy and takes pride in his work. I highly recommend this company.

Ta
Review №6

I have been working with Mr Mike since 2015. I wouldnt go anywhere else. They work with you and explain the entire process. I send every person their way. I cant tell you the amount of people I have recommended especially when working in insurance because I knew they would be given the best care and their car would look brand new. They even clean it out and leave all your coins lol.

Da
Review №7

Randallstown collision is owned by the nicest, most caring, and down to earth people ever. No joke. They know how to treat and work with their customers. Mile will take care of you!

Cr
Review №8

What more can you ask for with this place . Awesome workers they care about the people. They not in it for the money. They communicate very well they call you with updates etc. they professional they even call you after you get your car back to make sure everything good. I been here 3 times & it’s always been great work. I recommend everybody come here . Oh yeah & the prices are great

Do
Review №9

I loved .my experience . They did a fantastic job on my Honda HRV. The people were friendly, helpful, respectful they just made me feel welcome and made my experience a very good one. I even got my vehicle back in a timely matter. I would highly recommend Randallstown Collision Center for all your body shop needs

Ed
Review №10

Someone with a bicycle ran into my parked car. I went to Google to find a place close by and ran into R. C. C. They had a lot of five stars and decided to try them. I was given a fair estimate and decided not to waste my time trying to use the second repair shop that I had listed to try to get a lower price. I picked up my car up on time and Mike and his two employers did awesome job.So, if you hear any noise, its mike and the boys, doing another fantastic job.

To
Review №11

Great place to take your vehicle for service, Mike Green was very friendly and helped me out, I would definitely recommend there services.

Mi
Review №12

This place is outstanding‼️ Mike is a very nice guy and he will take care of you. I just got body work done on my Infiniti and it looks like it rolled out the factory‼️ Someone hit my car and it messed up my rear driver door and wheel well. I was so upset. I found Randallstown Collision Center on google and I’m sooo happy I chose this place over all the others. The paint match up so perfect you can’t even tell my car was in a accident. I recommend this place to anyone who needs body work done. This place is the best. I’m so happy I know about this place. Mike is the best! He’s very cool and professional. My car was in the shop for only about 2 weeks. Flawless work‼️

Sa
Review №13

Michael and his team at Randallstown Collision Center did an awesome job on my vehicle. They seamlessly replaced the entire front end. They worked hard to complete the job within a reasonable time frame. They even had it detailed! It was like getting a new car all over again. Highly recommend!

Vi
Review №14

Mike and his crew made everything quick and easy! My car looks better than before the fender bender, and they even had it detailed! Great service and great people. Thank you for taking the time to handle my car and insurance without any headaches. Will definitely use again!

Mi
Review №15

Mike and Randallstown Collision Center were amazing to work with. They made my experience easy as can be. Very professional.

La
Review №16

I have known Mike for years.All you get from his team is Professionalism, Quality service and a Punctuality spirit that is rare in todays business environment.My Mercedes looks like new.

Ch
Review №17

Great place the Manager Mike is great business to deal with and will fix your car back to factory specs.

Be
Review №18

Mike and his patner were very professional. Gave me a good estimate and time frame. My car looks amazing. Would definitely use them again if need.

Ma
Review №19

I used Randallstown Collision for the first time after a car accident. I researched different collision centers and came across this one. Mike and Duane are the best. My car looks brand new, so if youre looking for a great collision center, please call them. Great work guys!

He
Review №20

Great place and work !! THANKS !!I have a 2018 Colorado that had been rear ended by a driver that was texting, luckily I had just parked and step on to sidewalk because he shoved the rear axle forward on lift about 8 inches and the whole truck about 15 feet causing what anyone would consider severe damage! Ive only had it back a couple of days and it rides great and looks as Beautiful as it ever had.. Great JOB!!Thanks again...

Ma
Review №21

Does excellent work

Do
Review №22

They did good work on my car after reading these reviews of how well they communicate i chose them but didnt get calls for updates had to always call them that was was my only problem

Go
Review №23

They’re your vehicles best bet. After my accident I thought my impala would never look or drive the same but mike and the crew made me a believer. They stay on top of everything and make sure your informed and comfortable and after the works done they make sure your happy before you drive away... I recommend them 100%... Thanks RC center I appreciate everything

Ca
Review №24

Getting in an accident is a hassle and headache no matter what. I’ve dealt with too many body shops that don’t communicate, don’t keep the customer in the loop, and try to squeeze out every dollar.That wasn’t my experience at Randallstown Collision. Dwayne personally took my calls, kept me updated throughout the entire process and even helped save me some money. To say that he made it easy is an understatement. Car was like new again when I got it back. Even with the new car smell. I was very impressed.I don’t live near by and it’s not particularly convenient for me to use them as my regular shop. But it’s worth it for the service, for sure. Big thank you to everyone there who got my car back up and running again!

Ty
Review №25

Their service is reliable and fair, professional above all else.

Mo
Review №26

This place is absolutely amazing. They do wonderful work, and it’s done short length of time. The customer service is absolutely the best. I’m am overly satisfied with everything. To me their a 10 and I would recommend them to everyone!!!!!

Al
Review №27

I hit a curb late a night and bent and damaged my front bumper. I took it for an estimate to a big collision franchise shop where I knew they did excellent work - though they were also high priced and slow to finish. Then I went to Randallstown Collision Center and got a significantly lower estimate. They did the work promptly and well. I couldnt see any difference between the repaired side and the undamaged side of the bumper, and the price was less than 1/3 of the high overhead shop. I recommend them.

Eb
Review №28

The men here are amazing. They worked with me in order to repair my car and my car is as good as new. The customer service was phenomenal, I call almost everyday and they wasn’t nasty not once, they were patient & kind. They broke the cost down to me step by step to ensure me if i was doing the right thing or not. I highly recommend them, they are exceptional at what they do, you won’t be disappointed.

Ad
Review №29

I highly recommend Randallstown Collision Center for auto damage repair. Not only do Michael and his team do great work on vehicles but their customer service is second to none! They know all the headaches that the insurance companies put you through after an accident and completely eliminate them. There is no other place to go in Baltimore County. Thanks Michael!

Da
Review №30

RCC and Mike specifically are amazing to work with. They actually make getting into a car accident an enjoyable experience. They made sure everything was fixed the right way the first time and forced my insurance company to come out two additional times to cover more damage that they refused to cover at first. I cant recommend RCC enough, youre doing yourself a disservice if you go anywhere else!

R.
Review №31

Second time bring my car for repairs and they are awesome!!VERY PROFESSIONAL 👍😉

He
Review №32

Excellent work and customer service! Mike and Duane are fair and reasonable, and know what they are doing. They took care of everything for me, even assisting in getting a rental vehicle! And when I did get my car back, it was like new. Dont go anywhere else!

De
Review №33

After being hit from behind my Rav4 was damage in the back. I was concern that I will not get my sensor back the way it was. After having my vehicle repaired at Randallstown Collision Center,. All my worries and concerns were over once I got in my Vehicle. They did an awesome job my vehicle look just as it was. On top of that it was clean inside and out, Everything on my vehicle worked great. They even installed a black screen free of charge ( I think thats what its call) to hide anything I put in the back of my vehicle. I will highly recommend this place to have your vehicle worked one. In addition to good service the guys are very professional and friendly. Thank you guys for your service and professionalism.

La
Review №34

These guys are not notch! Ive been having my cars repaired/serviced with Mike, Duane and Otis for many years. You can always count on them to do a really exceptional job in a timely manner. They go out of their way to accommodate. I will always recommend them to family and friends. 5 stars!

Sh
Review №35

I bought my car here after a ugly accident and they took very good care of it. I couldn’t be more grateful! She back to looking brand new and smelling so good. They cleaned it and everything. I recommend them to anyone. Don’t hesitate just go trust me you won’t be disappointed!

Re
Review №36

Very Professional, Did An Excellent Job On My Car. Yes I Will Recommend To Others.

Be
Review №37

Great price, great service. Will use them again. Car looks brand new

Da
Review №38

Honestly the most helpful and supportive repair guy I could have found. Any accident or damage my wife and I have had to our cars, we take it to Mike. He makes the process literally the smoothest he can in anyway he can do it. Repairs are great quality and its just all around great service!

Mi
Review №39

Quick, Friendly, Professional and Very Good Work. Cant thank them enough for their hard but thorough work!!

Ma
Review №40

Always quality work

El
Review №41

Horrible customer service. Your car is not ready when they say its going to be ready. They make promises they cant or dont keep. They take forever to do nothing. They had a friend of mine car for almost 2 months. It was supposed to had been ready in a couple weeks!

R&
Review №42

Professional, honest, fast and neat. Cleaned the car out on the inside I was shocke .

Te
Review №43

This place is great! I had my Scion TC repaired there and they had it looking like new! They also stand by their lifetime warranty. I had a few cosmetic issues that they took care of right away! The only problem I had is that the work took about 3 weeks longer to complete than originally discussed/anticipated, which was very inconvenient for work. But besides that I would recommend them to everyone, they did a great job and were extremely helpful!

Th
Review №44

Got Into A Bad Rear End Collision and my car sat on their lot for a year while I went under litigation. They were so nice and kind to me an did a wonderful job on fixing my car. Thanks so much you guys. She looks brand new !!

Mi
Review №45

My name is Anthony Dickens and I have an Hyundai Santa Fe 2013. I had two separate accidents and they gave me the best price to fix my car and the outcome was amazing. you could not tell that my car was in an accident at all. I would highly recommend this company for your services.

Ke
Review №46

I will never go to another auto body shop again! Michael and his team made my car look like it was never in an accident. He was so nice to me and made sure that I was taken care of the entire time. I was so pleased with my car that I almost cried. I thought for sure that it was going to be totaled, but he saved my car! Everytime I called the office someone always answered and they always kept me in the loop as to what was going on during the repair process. I highly recommend Randallstown. The quality of work I am beyond impressed with and the friendliness is unmatched. They made what I thought was going to be a stressful situation a breeze!

Me
Review №47

They gave me a very fair price, did high quality work and had my car back exactly when promised! I would highly recommend them. It was a bit out of our way but worth the extra drive to them.

ke
Review №48

Mike the manager is the best this Collison is top on my list to go to they made my truck look brand new like I was never in a accident

As
Review №49

I love Mike and Duan! I have had two major repairs done with them and both were done flawlessly. They set me up with a rental while my car was being repaired. The customer service is excellent, they communicated with me the entire time and answered all my questions. Great place, I would recommend to anyone looking for a body shop!

St
Review №50

#Excellent #Amazing #Professional #Great. This company has repaired my car three different times, from three different accidents and each time the service has been the same. They have also repaired my motorcycle as well as my mothers truck and my cousins truck from other vehicle accidents. The owner and his team always provide professional and superb service. I would recommend Randallstown Collision to anyone who needs body work on their car!!!!!! #RatedNumberOneInMyBook I WOULD GIVE THEM 10 STARS

Ya
Review №51

Having to get your vehicle repaired after an accident is not the most pleasant experience. RCC eased that stressor and made it a more streamlined process.I made a decision to come here after I saw the many 4 star Google ratings. And I agree to what everyone is saying! My vehicle was returned to me in like new condition; the complimentary wash and shampoo service was definitely the icing on the cake. This Place Rocks!

Fr
Review №52

They are the best in service and results great customer service.

De
Review №53

Mike and Duane take great care of you .. They will work with your insurance company to get your car fixed right. My car turned out great will be back !

Ma
Review №54

Mike and Duane are consummate professionals who took excellent care of my car. They are customer service oriented, and I would highly recommend Randallstown Collision for anyones auto body needs.

An
Review №55

Awesome. The service and the team at Randallstown Collision are awesome. They communicated and made sure I knew what was going on with my repairs and they were there to answer any questions I had.

dc
Review №56

Recently got my car fixed by randallstown collision center. I have nothing but great things to say about my experience with them. Handled everything for me with the insurance company and fought for me making sure they fixed everything needed to be fixed. My car looks as good as when I first got the car. Terrific work!

Sh
Review №57

Mike and Duane took care of everything from rental to repair and making the car literally brand new!! Thanks so much! Definitely recommend.

Sa
Review №58

Did a great job thanks again for the paint job keep up the good work I will send my friend to this shop

Ki
Review №59

Would highly recommend. Great customer service, did absolute wonderful repair job and did work in short amount of time.

Co
Review №60

Randallstown Collision did an excellent job repairing my car to its original state.

Ka
Review №61

Randallstown Collision Center was friendly and professional. Im very satisfied with the work done to my car!

Ma
Review №62

I want to take this time to thank Michael Green, Duane Reiswig and the whole Randallstown Collision Center crew for the excellent repair work that was performed on my 2012 Nissan Altima. They not only restored my car to perfection, they beat my lowest estimate by $500.00. Plus gave me a free car wash.Thanks again fellas for the 5 star performance, pricing, and professionalism; and if I or anyone else, ever need auto body work in the future. I wont hesitate to call or recommend you guys.

S
Review №63

Had my vehicle repaired recently. RCC made the process easy by coordinatinng the car rental. They communicated frequently and were extremely professional. Thank you!

hO
Review №64

I was hit from behind on 695, my car should have been a total loss, but insurance company demanded to just have it repaired, apparently it wasnt easy to find parts, probably because my car is pretty much new (2015) they had it for while but it was worth the wait. I honestly cant even tell it was ever in an accident, drives like new.

Sa
Review №65

Just got into a really bad accident and they came through and towed my car and got me in a rental immediatly. Amazing customer service, quick service, great quality work

Ji
Review №66

Just had my Honda repaired there .great work,looks good.very happy

Ca
Review №67

Mike Green is a great guy and his guys that work for him or great also.

Ke
Review №68

Had my truck fixed did a great job worked for me not the insurance company

Pa
Review №69

Mike and his team did a great job on my car and treated me with great customer service. Great experience!!!

Ga
Review №70

Mike and his guys did a great job beat every one else price . someone hit my Acura

Ch
Review №71

Used this body shop just because of the reviews but I have been thoroughly disappointed.They kept my car in the shop until the day my rental was about to expire and when I called them to ask for the progress the guy told me they were still waiting on parts 28 days later and at times would ignore my calls.The guy was rude enough to tell me that they dont keep the cars there for entertainment .After I picked up my vehicle I noticed my headlights and bumper were not flash and they agreed to reorder the right bumper.Its been 3.5 weeks no follow up or anything just like when my car was in their shop the first time . I just called them and the guy put me on hold for 28 minutes and then hanged up.Most unprofessional shop I have dealt with .

Da
Review №72

They only repaired the body damage not the engine damage.

Ri
Review №73

Great job

de
Review №74

1st class repairs!!!!

de
Review №75

Excellent

Information
21 Photos
75 Comments
4.8 Rating
  • Address:3609 Burmont Ave, Randallstown, MD 21133, United States
  • Site:http://randallstowncollisioncenter.com/
  • Phone:+1 410-922-7780
Categories
  • Auto body shop
  • Auto repair shop
  • Auto restoration service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
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