We are new here in town and are still trying to figure out where to take our service. After a few phone calls and some research I chose Ramona Motor works for our trucks A/C needs. We had our truck A/C repaired and was blown away by the service, timing, and professionalism. I dropped off the vehicle at 8am and they had it repaired and ready for me to pick back up before 1pm. Best part the floors were vacuumed and windows were cleaned. Now that’s customer service. Thank you again Ramona Motor Works and I will no longer go down the hill for anymore of my vehicle needs.
We recently moved to Ramona and we’re I need a of honest mechanic. We looked up Ramona Motor works online and noticed their good reviews. We liked that they were a local family business, as we are. I was in need of a transmission service on my Chevy Silverado so I asked the lady at the desk how much the charge is. She said a basic fluid change was $175. I made an appointment a few weeks later. After dropping it is off, their mechanic Sal called me to ask what service I would like and give the cost. Shockingly he said that it was $450. I called around to other mechanics for an estimate and they said it was $175-$200. He also tried to talk me into a transmission flush. After talking with other techs, I guess this a no no with high mileage vehicles. It does damage the transmission. I would have to say from experience that Ramona Motorworks is unprofessional and price gouging. Be aware.
Nice people and the service I got there was cheaper than my dealer. I would totally recommend this place for your automotive needs.
Went there for used car inspection, got a lot of useful information delivered both online and in writing. They take photos of everything and explain whats wrong. Would recommend.
Sal is the only one we trust with our vehicles. This shop is honest, quick to fix the repair and priced fair.
My husband and I have been taking our vehicles to Ramona Motor Works since we moved to Ramona over 20 years ago. Without exception, each service, no matter what was wrong with the vehicles, was done perfectly. In addition to a current model, we have a 30 years old truck, plus a 27 year old truck with standard transmission, and despite the age of the vehicles, the mechanics at Ramona Motor Works always manage to repair the vehicles, no matter what the problem. Occasionally, Sal will even drive the vehicle back to our house for us. Great, prompt and accurate service every time.
Best place I know to get you vehicle worked on, in Ramona or any where else. Sal and his team are honest and do everything they can to get you and your wheels on your way. My 97 Miata sometimes requires a little extra attention, so not always on time. But always excellent quality, value and service.
Sal called me and gave me a professional rundown of the diagnostic done on the electrical, battery test, charging and starter and cabling systems. Have a lot of experience in the automotive repair business and found this business to be honest with very reasonable pricing and professional representation. Highly recommend this business.
Ramona Motor Works fixed my A/C and put new tires on my car. My A/C works better then it ever has and my tires are great! I won’t take my car any where else. The first time I came in here my car worked better than it did when I first got it!
These guys do work on our dodge 5500 turbo diesel and Ford 450 powerstroke pump trucks . They have an excellent track record with us and we enjoy their candor when dropping/picking up our vehicles. Having them in Ramona really helps our community. You can trust them to be fair and honest. Great work done by these guys, we are happy to continue to be customers.
Super friendly, upstanding people. I do my own work and came here for a smog. My Water Pump exploded at the smog station, and they didnt try to give me quotes on repairs (i made it known i do my own repairs) told me come back and they would try again. Didnt pay a dime yet but I plan on taking it back and giving them my business.
We bought a rusted out 2004 Tahoe, it was in bad shape and needed a lot of work. These guys really took care of us. They took there time and went through the vehicle from top to bottom and advised on what to fix and in what order . They really took care of us . Very pleased with the service and the professionalism. It’s also nice to keep things local.Thank you Ramona auto works
Best Car/Truck repair shop in Ramona. You can send your wife or daughter there. They will be taken care of properly.
This is a top notch shop from start to finish a great experience. Great prices on smog check
Always honest and competent.
RMW is my new go-to place for car work. There are many positives that I could cite here, but the one that bubbles to the top for me is their respect for my pocketbook. I trust them to do the work thats necessary at the lowest possible cost.
I like the people, the service and the quality of the work they do. Always on time and professional!
Sal and team are courteous, professional and honest. They replaced my brakes on a same-day, walk-in basis and didnt try to over-sell me (they told me I only needed the front brakes done and that my rear brakes still had plenty of life in em). I appreciated the honesty because we all know how we are at the mercy of the mechanic when we take our car in. Highly recommended.
I always get great service when I get my smog and oil change done here! Not only that, my car was cleaner than when I took it in, they washed my windows . I really appreciate the little details of good service!!! Thank you! I highly recommendTom W.
I own a truck that should not still be moving under its own power. Everyone uses it to move, haul garbage, head to the desert and otherwise beat up. While it is surprisingly strong, it needs things. It needs fixes that ideally dont cost an arm and a leg. It needs an honest assessment from a professional like Sal at Ramona Motor Works. Three times Ive had it in for issues that have the potential for costing a bunch. Each time Sal and the Folks at Ramona Motor Works came back with solutions befitting the age and pedigree of my truck. I just want to thank them for be honest and understanding where this truck fits in my life. So thanks. And thanks to the front desk staff too. Alway pleasant. Always.
Although we no longer live in Ramona I still drive to Ramona Motor Works for all my automotive needs: maintenance, repairs, adjustments, etc. Sal and his crew are top-notch. Continue to provide excellent, reliable service.
Awesome customer service. Sal and his team are top notch. Received a quick, fair, reasonable quote. After dropping off my vehicle, Sal was quick to check out our issues with the car and respond with repairs that were deemed urgent and others that could wait. He wanted to make sure he took care of the most necessary repairs first and made sure we understood some of the repairs we asked for could wait till a later date if we needed to watch our budget. When we picked up our car, we had an issue with our check engine light coming on. He took the car back the next day and researched the reason for the check engine light - even though he didnt have to. Come to find out there is an issue with my model year car throwing bogus codes from the ECU. Sal went above and beyond to make sure we were happy with the service he provided. He is a warm and welcoming man, and his front office receptionist is helpful as well. I would recommend a visit to Sal first, before ever going to your dealership.
Great customer service, everyone is friendly. They have done a great job with my car, theyre efficient, and they have good prices. Overall Im very happy with this company.
Sal and the gang at his shop run a high quality, clean, honest business. Their communication and attention to the customer is outstanding. Ive brought many of my vehicles (daily drivers and classic cars) here and in each instance theyve done a great job at a fair price! I highly recommend them!
I had my truck repaired today and it was the BEST Auto repair experience Ive ever had!! Sal was very understanding on the phone. They even had to order a part and have it delivered! They had my truck ready in ONE hour!! The Mechanic that worked on my truck was very nice and explained the repairs that needed to be done. The repair was perfect! When I picked-up my truck they had washed all of my windows, which means allot to me because I have a shell on my truck and they and to wash 8 windows! Im a woman and I have to stand on a chair to even reach my windows...so I greatly appreciated that! I recommend them to EVERYONE! They were also the least expensive of all the auto repair businesses in Ramona!
Sal and his team are awesome. They always take great care us and our vehicles. I highly recommend Ramona Motor Work for your auto and truck service and repair needs.
They the most HONEST AND FAIR PRICING of any mechanic Ive encountered! Sal is a WONDERFUL person and his staff are ABOVE extraordinary! I recommend them no matter where you live...its worth the drive up the hill 👌
Ive found the unicorn of mechanics- I didnt know this actually existed! Sal and his crew do quality work, stand by what they do, are honest and ethical, AND charge a fair price for their services. I didnt think it was possible for all of those qualities to be present in one shop let alone to be local in Ramona! I wouldnt take my car anywhere else.
This place is great for Mini Cooper repairing. Brought my 007 mini to them to fix dreaded engine lights and a smog and they delivered! Car runs great and Ive never been happier with it! This crew is A+ in Ramona.
I have been going to Ramona Motor Works for 18 years now. I have never had any problems what-so-ever with their work. Everything is explained to me in laymans terms. I feel am never taken advantage of. Ramona Motor Works is the ONLY car repair place I will ever go to. Thanks Sal and Frank.
I always get great service when I get my smog and oil change done here! Not only that, my car was cleaner than when I took it in, they washed my windows and even removed some sticky gunk from an old window sticker. They also had it parked in the shade in the stall waiting for me when I came back as I told them what time Id be picking it up and it was a scorching day. I really appreciate the little details of good service!!! Thank you! Kim
This shop is Great! I felt like they really cared about me and my truck. Explained everything prior to repair work starting. Very pleasant people. I would recommend them to all my friends.
Sal and his whole team are so friendly and helpful. I never get anxious bringing my car into them for service, like I used to do at the dealership. They charge a fair price for excellent work.
A really great place to have your car worked on. They are friendly, knowledgeable and efficient. They listen to the customers questions and needs and respond to them. I am so happy to have found RMW and would never take my car anyplace else.
Sal & Team.....What a great place to get any of your vehicles worked on. Quality service and the incredibly friendly staff makes this the place to go! Trusting your mechanic is the most important thing to consumers and with this family owned business you get the best! Thanks Surfer Mike
Great service! Fast, clean, reliable. Im very happy with their service on my old cars and new cars (1965-2017)I keep returning and they keep impressing! I continue to recommend them to friends and family.
My wife and I gave Ramona Motor Works a try about a Year and a half ago as we were done with dealership service departments fabricated repairs and outrageous costs associated with scheduled maintenance. After our first visit to Ramona Motor Work we were delighted with the pricing and the service was truly superior. If you are looking for a fair, trustworthy, professional auto repair facility I highly recommend you go with Ramona Motor Works.
Ramona Motor Works did an excellent smog job for me. Their pricing was fair and the work was completed quickly and satisfactorily. I would recommend this company to anyone who needed work done on their car.
I have been trusting my maintenance and repair problems to Frank and Sal at Ramona Motor works for over 15 years now. As soon each vehicle reaches the end of its manufacturers warranty, all repair and maintenance is done by them. I have found them to be right on target with their assessment of any malfunction and with their well equipped and staffed facility, they have always be able to find and repair problems. I have also referred multiple friends and family members to Ramona Motor Works over the years and they have NEVER been disappointed!! Bottom line: the management at Ramona Motor Works is dedicated to provide maximum customer service in a professional manner, and always at a reasonable and competative price.
Very straight forward mechanic, no games. Thoroughly explained all of my options before moving forward. Customer service is good too, highly recommend.
Great automotive center. Great caring people. They want to make sure that your car or truck is taken care of.Thanks guys.
Very professional - fair prices on labor and parts. Ive never had to return to have a previous repair looked at or worked on for a 2nd. time.Courteous - friendly. I highly recommend Ramona Motor Works.
Just pick up my 96 ford mustang for a oil change and ac recharge, I got a call saying my car needed alot of work, trans, tires, new ac system, I know my car is old and does need work, but that not why I went there they charge me for ac work that they couldnt do a 80 dollar inspection fee plus a 50 dollar oil change they are not cheap like review say here, for me never go there again, just like the rest hiking up the bill.
Called with an emergency repair and Sal and his team took care of me that afternoon! Excellent Service!!! Highly recommend!
...great friendly professional service at a good price. I will definitely use and refer them again.
Sal and his team are very helpful and trustworthy. I highly recommend.
Sal and everyone else at Ramona Motor Works are great. They make you feel like family.
Very fast, professional, and another great reason to use local businesses.
ANOTHER GREAT SERVICE THIS WEEK, TRY THEM.
Great people and quick, thorough service. Wont take my vehicles anywhere else.
Awesome place, fine trustworthy people.
Out standing service everything gets done the 1st time
As always, Ramona Motor Works does an excellent job.
Very nice folks and easy to work with
They are the absolute best!
Honest shop
Friendly and knowledgeable