We decided to give this place a try because were always on the hunt for a new coffee/tea house. The atmosphere was very contemporary and inviting. The coffee and tea options were different, yet excitingly refreshing compared to the regular fare.As a bonus, they just happened to have some gluten free donuts also. I got the Yuzu and the flavor profile was spot on, without being too sweet.This place was a fantastic find and we will definitely be back!

Great place for a quick early morning bite and delicious coffee!! Very clean, friendly and professional staff. The location is kind of tucked away at the end of the street but not hard to find considering its across from the Amtrak station.Pricing is reasonable and they offer a good selection.I love the decor, its very unique especially the ceiling. Beautifully crafted furniture and the atmosphere is relaxing. Heirloom was in walking distance of our hotel, Origin. I definitely recommend if you visit Raleigh.

Cute place! I love their Japanese influence. I came for coffee and my friend for tea. Sadly, they were out of a couple things, but we were still able to get something we enjoyed. I got the brown sugar latte that tasted like a pop tart!! It was tasty. The cafe has amazing lighting and a cool bathroom hahah. They play great music as well, and the staff was friendly and helpful.

I was drawn to try Heirloom by the menu and the decor— especially the Taiwanese dishes and the mochi donuts. Upon entering, I should’ve followed my gut instinct in that this was primarily a coffee shop, and not to expect much from the food. The mochi donuts were very dense and not like the light and springy ones reminiscent from Tokyo. The pork belly and fried chicken dishes made me cringe in more ways than one. The sheer amount and preparation of the rice left much to be desired. For Taiwanese comfort food, this was sorely lacking. The best part of the meal were the quail eggs.

I was expecting a bit more meat like the others photos, but it was very little so if you order the char siu, do remember to ask for double or triple the meat cause a few bite in, all is left is rice & I eat like a chirping bird too Lol 😅. The rice seem to be a bit oily for me also, but def good rice not dry like other places!!Chicken kando sandwich was good with the bread (cripsy outside & fluffy inside), but the potato chip & chicken were a little salty for me, and I think they forgot about it cause it got a bit cold when I received it. They were super busy though for only 2 people working on a Sunday Lunch.The Jasmine tea was really good. Balance out all the oiliness that I ate. Definitely would order again $5The wait time was 40 minutes to receive my food, so if you’re in a hurry, you should order ahead and pickup & eat there or take it to go since it came in a to go container anyway.

Hands down, the BEST chicken sandwich/biscuit we have ever experienced, and were worldwide travelers. **Taiwanese fried chicken biscuit, add fried egg and cheese**. Upgrade to the combo and get amazingly crisped and seasoned smashed fingerling potatoes. Unfortunately couldnt biscuit down long enough to snap a photo but managed to get the taters.

I had a Sakura tea iced, it was great! Very floral. You can specify what sweetness level you want as well. For the pastries, but sure to get there early. I was there around 4 and they were sold out of most everything. They said the mochi donuts are gluten free so I’ll have to come back and try them sometime! The atmosphere is chill and it’s very cute inside.

This is my favourite place to get coffee or tea in all of Raleigh. It is so consistently good and the atmosphere is great. I love talking with the staff, they are all interesting and very kind. I recommend Heirloom to anyone!!

Cool atmosphere. But awful service. Waited 45min for a singular rock hard chicken biscuit with no flavor. Upon asking staff after 25min, was told it’d be another 10min (false) and no attempt to help rectify the issue. This was on a non-busy, noon day. DO not come. Save your money and go to literally any other shop in town . I hope reviews like this are seen so the ownership can improve this place

The 2 inch piece of sausage wasn’t even edible. Coffee and tea are ok. But the food was terrible

Loved it! Friendly staff and delicious food and drinks!

First time I came through heirloom place. It was semi full waiting in line but the seats were plenty. I got one type of Japanese a green tea. Im not used to try new and found out it came out pretty good however it was not even warm it was very lukewarm or the peace in this place. Be barely warm even mixed with milk.I think warm milk tea should be warm but not burning...

Coffee was great, however I waited 32 minutes for the breakfast plate and the place was half empty. Then I did not ask for it to go but I guess since I asked 28 after waiting how much longer it would be they wanted me out so they gave it to me in a to go bag. After sitting there over half an hour I decided to just take my food and it eat it somewhere else. Ugh it was terrible, I did ask the eggs be a little overdone because I don’t like them slimy but this was burnt like everything was burnt and just horrible. So much for my $20 breakfast, do not waste you money, stop by only for coffee.

Ive never been in person to this shop. But a friend of mine brought me a doughnut from this shop and it was the best doughnut I have ever had. If you live close to this shop and arent going there every day you are playing yourself.

Very cool atmosphere and the coffee/tea is unique in flavor depending on what you order. I love the contemporary decor.

The matcha powder in the matcha latte was clumped since it was not mixed properly. This means you end up drinking balls of dry matcha powder, which is a bitter experience for $7. It only takes 30 seconds to sift matcha traditionally. Surely the cost should pay for that step? Otherwise, the coffee latte my friend got was good.

Delightful little place. Very unique drinks but beautifully crafted. The atmosphere is very calming just like their drinks. Would give a 5 star review but it was definitely overpriced especially when adding in nondairy milks. I want to try more of their selection when I go back to the Raleigh area.

Absolutely delicious. Everything has great flavor and is plated well. The place is cool and contemporary inside. A great spot that we’ll come to again.

Best tea place bar none. Really good coffee, even decaf. Servers are so nice, the decor is top of the line. You can buy some kitchen gadgets or Japanese imports (ie Sake) and the music is inspiring (picked up some new bands listening to their choices) Its a Must-Stop-By place just across from the train station. Whomever created this place, they did it with style, intelligence and lots of love! They also make breakfast & lunch items that are creative and tasty. Check it out!

Excellent coffee, espresso, tea, food and treats. So unique and delicious. You can tell so much care and intention is put into everything they do. Absolutely beautiful space, and very kind staff and owners. Definitely one of my favorite spots in Raleigh. Still enjoying picking up local Little Waves Coffee beans and take out treats during the pandemic.

Great place to relax and sip a cup of coffee. Place to visit if you are in downtown Raleigh.

I had ordered a chicken sandwich and it was served to me raw and the staff working at the time didn’t really seem to care or plan to do much to make it up to me. The atmosphere was very nice and I like the places vibes but i won’t go back again because this ruined it for me.

One of the best and most innovative chicken and biscuits Ive ever eaten. Superb atmosphere and so close to the train station (right down the street) which worked out very well for my travel plans

Delicious and flavorful taiwanese fried chicken. Too much rice n less veggies in the rice bowl.. 🤗Honey milk shokupan toast.. perfect for morning breakfast or brunch.. yum 😋Mochi donut chocolate and ginger.. not as good as expected.. too highly anticipated with my love for mochi donuts 🙏

The mochi donuts are delicious! I got some iced sakura tea as well on a hot day and it was sweet and refreshing. The workers were kind and it was just a beautiful, light, airy place. The online ordering is a bit unfinished, but overall I enjoyed my visit.

Wonderful tea selection and preparation. Nice coffee and sake selection as well. Calm and relaxing space.

They have WiFi, and amazing matcha and ambiance- food not so healthy, but decadent. The reviews about the food taking a while are true, they are light-staffed. Tho the matcha cookie was amazing. My husband got the pork biscuit and the biscuit was over cooked/kinda hard - so given that this place is so heavy influenced by biscuits on the menu that was a bit disappointing.

Very unique location. Lots of good drink and food options. We really enjoyed the sakura tea and Taiwanese fried chicken bowl.

We definitely enjoyed Heirloom, it has a nice simple look that work well. We got a 5 spice latte and a Xou Fog(?), a tea latte but dont remember the name. Both were very good.

Stopped in for a good coffee, hoping for a bite to eat. Discovered the food is Amazing! Ill be back and Im telling friends how good this place is. If I lived downtown Id get carryout all the time.

Such a nice find. It was really close to the place I was staying and I saw a picture of the mochi donuts and new I had to try it.The mochi donuts were a nice treat I wouldnt get them every time, but the coffee was super delicious. I could see this as being my go to coffee place in the mornings. The person behind the counter was very nice and patient to explain all the coffee types to me since they have a lot of different ways to prepare it I wasnt sure what they all meant.

First of all, vegan options! Awesome. Loved the tofu & mochi donuts. Coffee, tea, and kombucha were all fantastic. Great calm aesthetic as well. Great place to sit back and relax.

Beautiful little shop, every employee Ive interacted with has been pleasant and helpful, the food is delicious and the coffee, tea, and sake selection + some beers! Is excellent.

I only got the mochi donuts and I definitely think they are an acquired taste. I enjoyed the donuts alone, but the flavors were alright. I didn’t mind the strawberry one, but I’m generally not a huge fan of mint, so the infused mint flavored one was not ideal. I am excited, however, to see what other flavors they come up with. Perhaps a red bean one?I still gave 5 stars because of the overall ambience of the cafe.

Wonderful little sake bar. Crisp and clean, bright and welcoming. The Drunken Whale sake comes ready to help you take off the day or the rain. Their 5 spice coffee is also very warming while helping one relax as well

I went in October and didn’t have the best experience. The girl working was super rude and made the worst iced tea I’ve ever had. We ordered two iced genmaichas and they were watery with zero flavor, she clearly did not brew them correctly. We ordered 3 donuts, the chocolate ginger, candied lime, and yuzu mint. The citrus flavors were good but the chocolate flavor was very weak, almost like cheap chocolate syrup, and there was no ginger flavor. The donut texture was great though!

Staff is friendly. Their chips are crisp unlike most fancy lunch restraints. I recommend their ginger ice cream toast and Vietnams tea.

I’ve been dying to go to heirloom for a few weeks now and went today. Unfortunately every food item i ordered was out (at around 1:30 pm) The lattes my boyfriend and I got were good. He got the fried chicken bowl, which was just ok.

So aesthetic, yet so expensive. The aesthetic of Heirloom seems to follow the aesthetic of Brewery Bhavana. It’s simplistic and elegant with slight Asian vibes. It’s a cute Brewshop with quality food and drinks but for a higher price. The food is well made and innovative. The drinks take a good amount of time to make because of the intricate craftsmanship of the baristas and brewers. The employees are very kind and hospitable. I will definitely drop by again on special occasions

This place is eclectic and the food is deliciously original. I’ve never been to a coffee place quite like Heirloom, but I was impressed - probably one of the best lattes that I’ve ever had.

We had such a great time at Heirloom. The ambiance is amazing, the food and drinks were so unique and passionately handcrafted. We absolutely LOVED our first experience at Heirloom!

Took a quick pit stop on my drive up north and heard Heirloom was a must stop. I loved the aesthetic and warm atmosphere - very trendy. Quality customer service, willing to answer any questions. I wasn’t a fan of what drip was being served that day but my friend purchased a latte and she loved it. I would definitely go back to try a different drink.

#starbucksWannaBe ... but this place is lower key and more zen than Starbuck (if thats your kind of thing). Staff is super friendly, and the prices really arent that bad at all. Had the vacuum coffee, not too shabby. Very, tea like in its smoothness, but not super strong.

One of my favorite cafes in the triangle. Love their fried chicken!

Cute space with fast service and great coffee.

Heirloom is a gorgeous cafe with a very interesting drink menu and selection.If you are looking for something different than your everyday hipster coffee shop check out this place.I did not try the coffee, but if you are looking for something unique I’d recommend the Lao Fog Tea Latte pictured here.Prices are higher, but in my opinion worth it for the ambiance and the uniqueness.

$8 iced coffee that doesn’t even taste good. I’d recommend walking an extra block to Black & White to save your money and tastebuds. Seems like they care more about the look of the place than the actual coffee or food.

I feel like there has to be a faster way to get everyone served, but also there is like nowhere to sit. Probably not coming back but it’s a nice spot.

Came in for tea, and left very pleased! The vibe in here is really modern and chill; they have a beautiful area decorated with dried flowers. I got chamomile tea, it took some time but it was absolutely wonderful! The matcha cookies are TO DIE FOR. The food menu is fairly small but what I saw coming out looked really good. Would love to come back and try more!

This place is too cool. Right in downtown Raleigh, this is one of my favorite places to study. The only downside is that a lot of other people love it too, so dont go at busy times so that you can get a table. The people are also super nice there. Its honestly such a cool looking place, just go check it out.

Terrible experience. Went in on a beautiful Saturday afternoon for a cocktail at their sidewalk tables... they told us they couldn’t serve cocktails. So we asked for sake.... they can’t serve sake. So we asked what they CAN serve. “Beer and wine only”. We ordered a draft beer... none of the taps work. We left with nothing.I suggest they redo their paper menus to reflect what they actually offer.

Phenomenal food. Southeastern Asia take on southern food. Beautiful seasoned and spiced, with great coffee to pair with.

Horrible service and product. I ordered the exact same coffee from the same employee twice and got a different coffee the second time. I was looking forward to drinking the same EXACT coffee (which was supposed to be full and had milk), and I got a HALF FULL!!!!! BITTER!!! cup of disgusting coffee. Horrible presentation. I already was away from the store and couldn’t complain so I wasted 3 WHOLE DOLLARS on a HALF FULL PLASTIC CUP which I immediately threw away. Never coming back. I’d rather go to Starbucks or McDonalds to get some good coffee rather than this mess of a business. Get it together.

Prefect atmosphere if youre looking got a groovy place to hang out with friends or read a book. Music and ambience is great, and the tea is the best Ive had around. Cocktails are also five stars for sure! Havent tried the coffee yet but I have a feeling its also amazing - I know they use Counter Culture so it cant be too bad!

THIS PLACE! Ive been searching for a new coffee place downtown for a while and stumbled across this gem! Absolutely incredible drinks, great vegan options (coffee & food), kind & knowledgable staff. Great vibes!!! Love spending time here!

Today I came in and ordered the pork belly rice bowl, a hojicha latte, a chocolate mochi doughnut; and I got the yuzu sparkling water and the Taiwan beer. They run out of things all the time, you never know when you will go and they won’t have what you want. Maybe you could call in advance.The rice bowl was pretty bad. There was so much rice, and only 5 pieces of pork, over cooked/flavorless quail eggs, and more fat than meat. I could tell they tried to balance everything with pickled carrots but it wasn’t worth $12 to throw away over half of the bowl which was pretty much just rice and fat.The latte was good, besides being on the cold side.The doughnut was nice. It was made to order, warm, fluffy, chewy; no problems there.Oh yeah and they’re out of single sake shots right now so make sure to call in before your visit.

The carbonated minty cold brew, banana bread and salted matcha cookie were excellent! Cute cafe and the staff were very friendly and thoughtful.

Love love love this new spot in Raleigh! From the decor, to the vibe, to the coffee! So relaxed and a great place to sit and sip tea or coffee with friends! The staff are great and the drink selections and flavors, excellent!

Always a chic spot to get a little dessert, tea, coffee, and food!

Espresso shot was smooth and properly pulled, the fried chicken and the egg and cheese biscuit sandwich were both great too. Zac was friendly and helpful. We will definitely be back.

This is the most charming coffee shop in downtown Raleigh. They have a small but excellent selection of food (and mochi donuts). I appreciated their earthen ceramic ware and their attention to detail when brewing my oolong tea.Large windows and tall ceilings make the cafe spacious and bright.

I nice and quite coffee and tea shop that has a lovely offering for food as well. We got the chicken biscuit and it was well seasoned and to die for.

Heirloom is a wonderful little spot hidden from the busier parts of downtown but still within walking distance to many great Raleigh destinations. They have a unique cocktail menu and teas I havent found at other places. I loved the desserts and food too. Ill definitely be back

Coffee’s not bad but there was a 30 min wait for the mochi donuts. Please inform your customers it takes that long because when I got the donuts, my coffee’s either cold or all the ice has melted. In that case, I wouldn’t have ordered the donuts at all.I want a refund of the donuts and all the tip.

Changing from 1 to 5 stars - Had a bad initial experience, waiting a long time for a breakfast that never came but the owner called me himself to apologize and offer a refund and to give them another shot next time Im in town.Coffee and Tea were great!

Calm ambient and very cute cafe. I go here once in a while with my friend.

Great drinks and desserts. I usually get their matcha latte. Havent tried their savory foods yet but I definitely will. The store has such cute merchandise to look through as you wait for your order. Love coming here every time.

Great coffee. Vacuum coffee was interesting. Great environment.

Love it here! brianna who works behind the counter is great!!

Typical Raleigh, overpriced try-hard place that doesnt actually offer anything good, let alone of value.Bad coffee, they dont have anything and they just blame it on covid, thats fine but then close or have a menu with 3 things on it.But the tofu and vanilla is non-binary so theres that.

Great coffee spot with lots of different caffeinated options, including a lot of tea choices. Very cool layout with lots of space to hang out.

Cute atmosphere but pricey & bland coffee. Hopefully they’ll add a phone number and remove curbside from their platform if it’s not a service they’re able to offer

Very cute place with real barristas, great coffee, and a small, but surprisingly good food menu. Go to love a shop that specializes in coffee and Sake

I ordered their egg salad sando, chicken congee, and vanilla iced latte. Food came out pretty quickly. Their vanilla iced latte was alright, and I have had better. However, their food is so delicious. I loved their egg salad sando. They make their chips in-house, toast the bread, and the egg salad is seasoned perfectly.

Brilliant shop in downtown Raleigh... there’s a lot to appreciate about Heirloom - the detail/thought put into the layout and the quality products (both food and drink) are great places to start. Heirloom is worth your visit if you’re in Raleigh.

Love this place, the food, the drinks, and the service. Can’t wait until they open up for their full hours again.

Cute, cozy coffee shop plus interesting food options, tea and drinks, they also sell a variety of merchandise.

Beautiful shop with a full selection of teas and espresso based drinks.

Cute coffee shop, location is great and interior is nice. Girl at the front was nice but didn’t get to speak to anyone else. We ordered cappuccino, didn’t have any sugar and was very strong . I took two sips and wanted to throw up lol. But that was our fault. Neither of us finished our coffee, we just sat it at the counter and darted our there from embarrassment. I think we expected it to be sweet like other places but forgot this was a authentic coffee shop. Anyways next time we will just stick to tea!

Good coffee and mochi donuts

I’ve been here multiple times and gotten pretty decent oat milk lattes.I did have a bad experience about two months ago when I ordered an iced oat milk cappuccino. The barista explained that oat milk wouldn’t foam so she would have to do a latte. I said that was fine.Couple of minutes later I’m drinking my iced oat milk latte at a rapid rate because I had just done a long walk on a hot day. I thought it tasted odd, but I was really thirsty. About halfway through the drink my face started to flush and my throat swelled up. I checked with the barista and she told me I had never requested oat milk. I am very lactose intolerant so always make it very clear that I need oat milk or some other dairy alternative.She refunded me, but now I unfortunately won’t be going back because of that happening.TLDR: They make good coffee. I had one bad experience with a barista that messed up my order. Allergic reaction ruins weekend.

This place is BEAUTIFUL. The details with everything is perfect, I could easily sit here for hours and just look at the decorations and stucture of this shop. 5/5 for whoever designed this place!The matcha cookie was a tad expensive, seemed to be the theme of this place, but delicious. Soft inside and crunchy outside with the right amount of matcha and salt.Now lets about the coffee, not as amazing as the design and for $6 I was a bit disappointed. I know this whole lighter roast espresso is in these days, but the drinks are no longer balanced and taste rather milky. Its painful that the coffee was subpar compared to everything else. I hope this changes in the future.

Stopped by on my way through, I saw this place on yelp and had to go. Menu looks delicious but they were sold out items I wanted to try. I ended up getting a matcha white chocolate cookie and a matcha latte. Its definitely pricey for the size of the cookie, $5? The cookie was alright, nothing special, its a white chocolate cookie with matcha lightly dust over it. The matcha drink was too milky and barely taste the matcha. However, the space is cute. I probably wont try again.

My favorite breakfast and coffee spot on a weekend morning!highly recommend the taiwanese fried chicken biscuit and the pork belly biscuit. SO delicious juicy and flavorful. I will say the scallion biscuits are hit or miss, but when they’re good, they are GOOOD. You can add an egg to any of them, i recommend folded (you can get fried or scrambled as well)love the salt & pepper tofu- it’s extra crispyand the spicy peanut noodles are indeed SPICYexcellent lattes and they are good with oat milk! one of my favorite places in raleigh

Amazingly delicious. I loved it.

Great coffee and very cute place!

Great attention to detail and solid food offerings. Dont let the picture worthy ambience fool you, dedication to quality ingredients and flavors is definitely a focus here.

KILLER SPOT. If you like coffee or tea, you absolutely have to try this place out. The owner is super cool and they make time to have a 30 second chat with you like humans. Its a modern spin on traditional Laotian/Thai tea and cuisine. Definitely try the fried chicken and the chips. The interior is also super cool, Tactile Workshop killed it, and created a really modern, calm, and cozy vibe. Definitely add this to your list of go-to coffee shops.

This is a nice hip place to grab a latte made with love or a sake.

The inside is so cute. I wouldn’t rate the coffee as top notch, but the desserts are just delicious. Very friendly service!

Great place for a morning or afternoon coffee or latte and they serve sake too.

Though Heirloom has yet to officially open, I was lucky enough to attend a preview. The space is bright and the interior design is trendy and vibrant yet cozy and inviting. The staff could not have been more polite; I spoke to every employee there and each was friendly and courteous. The cocktail described to me as “a sake-based spin on a piña colada” was hands down one of the best I’ve had in Raleigh. And I’ve had quite a few. I highly recommend this spot and I eagerly await the opportunity to visit again.

Delicious food and coffee, bright environment, worth regular visits to this spot!

Ordered delivery through Ubereats and OH. MY. GOD. the donuts were unbelievable! Im dairy free for breastfeeding my son who has a dairy allergy and Ive missed dairy free donuts so much since moving from California and these definitely hit the spot! We also had the fried chicken, pork belly and potatoes which were all delicious!

Terrific Coffee, superstar people, and...um, theres sake. I came here when I had just one day in Raleigh while traveling. Not only did I get a tasty cappucino to start my day off, but Anna, a barista, gave me so many recommendations for how to spend my day in the area. Shes a total foodie and ambassador of Raleigh - and knows her stuff. If you go, you must try their exclusive drink, the Laotian Fog (which is a kind of sweet, frothy tea.) Its superb. And, while I was way too early in the morning for this, you might as well treat yourself to a 3 oz pour of sake - they sport a wonderful collection of that, too.

FYI. That chicken biscuit uses thigh meat. Uuuummmmmm so tender.

Taiwanese fried chicken!! Yummy!

I spent the week in Raleigh, and have been eyeing Heirlooms mochi doughnuts the whole time. I finally broke down and ordered some thru Uber, and Heirloom and the super incredible employee who took care of me went above and beyond, and the doughnuts blew my mind!! Thank you so much!!

Stopped in and Joe was amazing! Great personality. Give this guy a raise or promotion!!!

So good! The mochi donuts and five spice brown sugar cappuccino were amazing. But the pork belly biscuit was near life changing. And the service was incredibly friendly. We will be back.