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Rack Room Shoes
8221 Brier Creek Pkwy, Raleigh, NC 27617, United States
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Rack Room Shoes
Comments
Ia
Review №1

Much larger selection than the same store in southpoint mall. I found a pair of reasonably priced Brooks. You can save money by going here, however they may not have the size you are looking for. Would go there again.

Me
Review №2

Customer service july 15 after 4 i had a young man and young woman take care of me what a freaking delight the whole staff was helpful with there greets and friendliness nice to see after the pandemic

Na
Review №3

Selection is always slim and prices still high, even with sales

Ob
Review №4

Nice please to buy shoes. It has been my store for years now.Good costumer service,Always asking if I need help.buy one and get 50% off on second one. Is great.The only negative is that they dont stock a variety of sizes. And more variety of women shoes then mans.

Ad
Review №5

They have varieties of shoes in this stores and their prices are good. Their staffs are friends too.

Te
Review №6

I just bought two slippers tonight for$34. They wears comfortable.

Ru
Review №7

Customer service Needs a lot of improvement thats all im gonna say.

Th
Review №8

Dress shoe variety limited, but next day return was easy

To
Review №9

They provided great customer serviceThe selection could be a little better

JO
Review №10

The salesperson was very knowledgeable very helpful she understand what I needed and guided me to the best shoe that I needed.

Ma
Review №11

Good prices and lots of different shoes.

R.
Review №12

Rude employees who ignore you when trying to check out

Ka
Review №13

It was pretty good. Was looking for casual black shoes but styles were too old looking but great boots

LI
Review №14

I was in the vicinity but didnt shop there.

Be
Review №15

The sales associate was very helpful he asked if we needed any help while he was stocking the shelves he notice that we were looking around. His customer service skill was very good. I was happy about that.

Br
Review №16

Floor clerk didnt know slot about the difference between men and kids shoes!! Not a good look!! 😤😠

Ka
Review №17

Didnt have much size for toddlers

As
Review №18

Staff is friendly and helpful. Had a good selection and they have buy one get one half off. Cant beat it!

An
Review №19

Nice store... Bad selection of mens tennis/athletic shoes.

An
Review №20

Need bigger sizes in the womens area

No
Review №21

Staff was very friendly and helpful.

Am
Review №22

GREAT selection of shoes for entire family. Always have great sales. Clean organized and pleasant. Sales staff greets customer upon entering. I was allowed to walk through store browsing unharrased! 👍

Ch
Review №23

Good Selection of merchandise and friendly staff.

De
Review №24

They always have a good enough selection of shoes. I always find it worthwhile to check out what they have and see if they have something that I cant live without. The deals are pretty good here as well and Ive found the staff to be very helpful and friendly. I always enjoy going into this store.

Ma
Review №25

Store was well organized, kept clean and plenty of stock. Cant beat the prices too!

Ki
Review №26

Minimal selection of wide shoes for women, but at least they had some. Neat and organized.

La
Review №27

Friendly and helpful staff

Si
Review №28

Going back to his weekend

St
Review №29

Always has good shoe deals.

De
Review №30

Great service. The gentlemen with the fade was very helpful. He needs a raise ..we talked wrestling and everything aside with good service.

Ca
Review №31

They have a wide variety of shoes. You can always find something for everyone in the family. The staff are very friendly and are will to help you find what you need.

Te
Review №32

A nice shoe store with a good selection and a friendly staff.

To
Review №33

My friends got great deals but an employee made it weird by flirting and starring the entire time I was there.

Da
Review №34

Great service from all staff members! Very friendly and helpful and they even complimented me. I didnt even feel like they were being overbearing about it. The shoes all looked good quality and were somewhat reasonably priced. Large selection as well especially for someone with big feet like me.

Pe
Review №35

Something for everyone. Great selection. Decent prices.

Jo
Review №36

They have a ton of shoes and there are nice workers and they are very helpful

fr
Review №37

Sales people were very rude. And very inconsiderate do the handicapped. They were not willing to help in any way shape or form none of them even management. I would not recommend this establishment if you happen to go in there dont expect any help handicap or not

Mu
Review №38

Lots of good shoe choises, not wnough racks.

Je
Review №39

They have some good deals and some helpful staff but so many choices it can be overwhelming.

Ng
Review №40

The lady that work there is racist and she’s black. I am black. She was only asking to the white people if they need anything. I was looking for gold heels. I couldn’t find one. So I went to her and said «  excuse me ma’am can you help please » I had to call her several times before she looked at me she did even talk. She was looking at me like I did something to her. So I was like «  do you have any gold heels left I can’t find one ». Her answered was « no we don’t ». She was done. I was so frustrated. I will never go back there. You should watch who you put on your store. I am still thinking about the way she act with me this is so sad. I am really frustrated !

Ch
Review №41

We like rack room shoes staff is really nice friendly place nice clean. Really good prices.

Da
Review №42

The price was fair and the service good.

Su
Review №43

Clean and decent place. I just dont find best deals or style here so far. I dont think its their issue. But i guess i ama different profile customer than they serve typically

Co
Review №44

I live thus place I get most of my shoes here. I would recommend it

Ti
Review №45

Great BOGO deals. Will visit again soon.

Ha
Review №46

I went to this location for my daughter shoes. However the employees here were not very helpful. They seemed to be on their own schedules. The store was dirty and messy with boxes messy everywhere. Needs better management to manage the staff better.

Ja
Review №47

Very helpful sales personnel. Exchanged shoes without any problems and ordered a pair to be sent to my home without any extra charge.

Be
Review №48

Good selection of shoes and especially sneakers. Good prices. Usually buy one, get one 50% off.

Ri
Review №49

Good shoes at a decent price with the buy 1 get one 1/2 price.

Li
Review №50

This is like any other Rack Room shoe store, the staff was nice and there are shoes for the whole family.

Ta
Review №51

Bogo 50% off. Plus 10 off for your birthday month. Win win.

Ca
Review №52

The service wasnt great. Im an adult with small feet, and I have a hard time finding my size in the store. Typically if a shoe store doesnt have them, the cashier will order them for me in my size. Not here, I have no problem ordering the shoes myself; however there website would not let me order the shoes I wanted, it said it had to be bought in the store.

Li
Review №53

Great customer service! I found 4 pair of great comfortable shoes for trip!

Jr
Review №54

Great had just what I wanted, great service..

Ch
Review №55

Good.selection of shoes, but not sizes

Av
Review №56

This store is okay. It had some good options but almost every time I never find something I want. They dont have too much variety in my opinion. It was also a little messy. There were some shoes boxes here and there. I also noticed that the staff werent really around especially when I needed help with something.

Ab
Review №57

Always check the price of the item you are planning to buy in other local stores via google. I visited this place 3 times and was debating between 2 different shoes. The price was 39.99 which was same like what other stores were charging for the particular shoes. Third time I went to this location and the same shoes was on some promo and it went up by $10 and now it was $49.99. The cashier said the tags must be wrong. What a shady business. I really had to have those shoes at that moment so had to buy them eventhough one day earlier I saw them for $39.99 at this place and next day they were $49.99. I dont think I will ever shop at this rackroom again. I hate when people jackup the price and then run a promotion, acting like they are giving you a discount.

Al
Review №58

Chris was very nice and very helpful . Lots to choose from always has sales

Ho
Review №59

Very helpful staff.Wide variety of shoes for men women and children.

An
Review №60

Its okay if u want nice shoes and do mot want to pay high prices for

Me
Review №61

The few times Ive been there its hit or miss with their service. Last time I was there I asked an employee where a pair of boots were because they were in the wrong pledge and I wanted to see if they have a different size. Her response was she didnt know and walked off.

fi
Review №62

Spotty inventory. 2 pairs of one style shoe, 100 pairs of another. Wasnt impressed, but give them a shot. You may find what youre looking for.

Iv
Review №63

Limited stock no options for other sizes

Ka
Review №64

Their stock was low for womens sandles. Lots of empty shelf space, and limited sizing. A little disappointing unless 5 heels is your thing. Not mine.

Jo
Review №65

Went in hoping to find cheap water shoes and left with exactly that for $12!

Ma
Review №66

Store very well-lit and open where merchandise could be seen and handled.

Jo
Review №67

Good shoes. But the employees are awkward. They dont make it an enjoyable shopping experience.

An
Review №68

They were out of size 9 in all the shoes we were looking for

Ja
Review №69

Staff, Alicia in particular, was super helpful and patient.

Ju
Review №70

Great customer service

ja
Review №71

Good service,great prices

Te
Review №72

Small selection of shoes and sandals for girls. Disappointed!

Ki
Review №73

The employees were great!!

Je
Review №74

The staff was so helpful

Ma
Review №75

The clerks were very knowledgeable.

Lo
Review №76

Greater when I came in.Clean store

Nu
Review №77

Great sale!

Ma
Review №78

Difficult to access shoes (tumbling boxes), limited inventory.

St
Review №79

Great deals

Ch
Review №80

Great customer service

Li
Review №81

It was ok visit, to the store.

Sy
Review №82

Prices were decent but the place was a partial mess . Staff wasnt really helpful either . If youre looking for something on a budget I would recommend.

me
Review №83

Not a big selection

Ro
Review №84

Very helpful and courteous

Mr
Review №85

Very helpful

Ra
Review №86

Salad bar is a win

Es
Review №87

Nice

Pa
Review №88

Great prices

Ri
Review №89

Prices could be a little lower

Fe
Review №90

Awesome shoes

By
Review №91

Good deals

jo
Review №92

Great place

Ky
Review №93

Plenty of options

Ad
Review №94

They have shoes and lots of them

Ha
Review №95

Great selection

Su
Review №96

Had what I needed, on sale

Je
Review №97

Not worth

Th
Review №98

Excellent

Sh
Review №99

See

Su
Review №100

What shoe store does not have fluffy slippers? Oh this one

Information
27 Photos
100 Comments
4.1 Rating
  • Address:8221 Brier Creek Pkwy, Raleigh, NC 27617, United States
  • Site:https://rackroomshoes.com/store/52?utm_source=google&utm_medium=local&utm_campaign=localmaps&utm_content=52
  • Phone:+1 919-806-2839
Categories
  • Boot store
  • Shoe store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:12–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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