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Quality Plus Automotive Service, Inc.
3909 Commerce Park Dr #102, Raleigh, NC 27610, United States
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Quality Plus Automotive Service, Inc.
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Be
Review №1

Quality Plus is just the best! I previously used the Wake Forest location but for the past couple of years I have used this location primarily and the service is always fantastic no matter what location.They offer an oil change special that is roughly $30 that includes an inspection on your vehicle to look for any repairs needed. And none of those extra fees that you encounter at quick oil change places!The inspection alone can cost $100 else where.They will explain everything that’s going on and work with you to decide what’s most important to fix because they understand it isn’t always possible to fix everything at once. They have a great new feature that texts you a report on what going on with your car that even includes pictures as well as a detailed explanation. Their repair costs can be a little pricey but that is because they use quality parts and you get the job done right the first time!They can also send you an invoice digitally so you can pay before you pick up.Brad is great and has helped me so much over the years! I tell everyone about quality plus, you can trust in what they say!

Da
Review №2

They are true to their name. I have an older car -- 2004 Toyota HIghlander that has 341,000 miles on it. Toyota dealership told me my car was done and wanted $3,000 to replace power steering pump, hose, and rack. They said they didnt want me spending that type of money so i need to look for another car. I found Quality Service for 2nd opinion they fixed my car by just replacing my hose for little over $500 (pump didnt need replacing nor the power rack). Quality Service went over and beyond to help me and didnt lie about anything. Also, I had breaks put on, and they also gave me loaner as they had to keep the car over the weekend. My car is running better now and no longer has the noise. I will continue using Quality Service as they have excellent customer service skills, and go the distant in getting the job done with high quality. WAY TO GO! SAVED ME as I wasnt quite ready to buy a new car.

Vi
Review №3

Quality Plus is Everything your name implies: Quality Plus. My 2006 Honda Accord is now driving beautifully. Thank you All for being such skilled diagnosticians and talented servicemen. I am also grateful that I could just walk in, tell you the problem, leave my car and you then provided me with a really nice loaner car to use while my car was being repaired. Awesome customer service! Your team is always courteous. respectful and completed the work when they said they would. I cannot thank you enough. Vivian Barnes Green

Mi
Review №4

It was really nice. My first time ever using this service (new to the area). The dealership didn’t have appointments for almost a month and I needed an oil change. I searched online and found this place. They didn’t respond to my online inquiry, but when I called the next day, I was scheduled immediately. They drove to my home to pick up my car which was super convenient since I work from home and couldn’t take off work. My car was returned before the end of my shift, so I wasn’t stuck at home waiting on my car to finish. They called me to inform me that I needed some additional work and could take care of it same day, which was nice because I hate having to rebook if I’m already getting a service. They kept me up to date on the progress of my vehicle and returned my car without any issues, scratches, dents, etc. I will use again for sure.

Ca
Review №5

This shop was recommended to me by a few of my friends and now I won’t go anywhere else! Great experience every time. Very knowledgeable and thorough! Every time I come here Brad, Randy, everyone I’ve met has been friendly and professional. As a female I feel like I am being treated honestly and fairly. The best auto mechanic around!

Fa
Review №6

Always pleased with the work they do and their knowledge. They looked over a used car I purchased because I trust their opinion and whatever they recommend. This time, they recommended nothing!

Ke
Review №7

The BEST customer service! Friendly AND knowledgeable staff. Quality repair at a fair price!! We wont go anywhere else from now on!!!

Ci
Review №8

Great first time experience! Made it easy for repairs and maintenance while I work. Will definitely go back!

Ga
Review №9

They know more about my Honda than I do! Thanks for keeping me safe.

Wa
Review №10

THE SERVE WAS ✨👌GREAT AND VERY TIMELY AND THE LONERD WAS GOOD 👍TO HAVE.I would tell my friends and family about QUALITY PLUS AUTOMOTIVE SERVICES

Se
Review №11

The staff is friendly and my appointment was handled in a timely fashion. In my experience I have always received excellent customer service, honest assessments, and fair pricing. You can’t beat that complimentary cookie either.😀

Mi
Review №12

This business is awesome! They always do an excellent job when performing what ever service is needed.

St
Review №13

I have been a customer of Quality Plus for the last 12 years. They are the most professional and personable shop I have ever used. They are honest and fair in their diagnostics and have fantastic customer service. I could not recommend them more.

St
Review №14

I bought a Honda accord brand new in 2009. Several people recommended Quality Plus Automotive since they specialize in Honda cars as well as others. I’ve been with them since 2009 as well. My nephew started bringing his Honda their since I told him what a good honest job QualityPlus does. Randy and Brad are always very knowledgeable and Chris that has serviced my car really knows his stuff. The others that work on cars in the shop are very thorough in checking over your car. If they qrecommend I need something soon on my car I go with the recommendation

Da
Review №15

I honestly couldnt say enough nice things about this place. Its staffed with excellent people who go above and beyond in every aspect of the work they do. I came to them initially after a very poor experience with a local dealership and the difference in service quality cant be overstated. Theyve done everything Ive needed with utmost professionalism and very quick turnaround. When I go to grab my car, they have the part in question out at the counter to explain exactly what went wrong and why, and therell be a cookie with a thank-you note on my passenger seat when I get to the lot. A truly exemplary business, and you really should look no further if youre having any sort of car troubles.

Ph
Review №16

Randy and his team have recently been taking care of my 1985 Toyota Celica Supra. They handle this “old girl” with care and always do an extremely good job. Jared is very familiar with my car and takes great pride in doing the job right the first time. I highly recommend this team to work on your car. Thanks for a job well done!

We
Review №17

Figured that I would try them out after receiving a mailer over a year ago. Called and talked with Brad to find out more about the shop. Got a detailed repair estimate that was well explained. I got the vehicle repaired and was very happy with price, service and the warranty on the repairs. Would have paid more at the infiniti dealership. Will use Quality Plus Automotive again

An
Review №18

They were very thorough in checking my car as a whole with photos explaining in detail and in terminology I could understand. These are honest people doing & giving honest service in their work. I felt they cared for me & my car with sincerity. I wish everyone held such integrity & kindness with what they do no matter what that be. You leave with your vehicle feeling good & confident. What a positive & inspiring experience, even with having car repairs & maintenance! Thank you!

La
Review №19

I was referred to Quality Plus Automotive by a coworker for the reasons I am giving this review. I am very pleased with the quality of service and professionalism. I also find them trustworthy which I really appreciate given how many automotive shops are not. They are very thorough in their inspection of your vehicle and honest about what your car needs and doesn’t need. This is why I recommend them and continue to go to them for all of my automotive needs.

Sc
Review №20

My daughter dumped the transmission in her Dodge Stealth while out cruising with friends and was devastated. This car is like her significant other! The repair was prompt, friendly and informative. She picked the car up, and you would have thought it was Christmas. I appreciate you helping her get it back on the road! Thanks folks!

Cr
Review №21

If youre going anywhere else, youre doing your vehicle a disservice. Ive always had quality and affordable repairs, honest recommendations, and top notch customer service when coming here. Im a loyal customer for life!

Ly
Review №22

Honest, thorough, trustworthy, knowledgeable and professional. Always ready to suggest the best solution. Polite, Quality goes the extra mile in service and expertise.

Je
Review №23

They performed my service in a timely manner. They checked over my whole car and told me what else needs maintainenence in the near future. They explained to me the issues it could cause. And!!! They changed my key fob battery for no charge!!! Highly recommend and I will be back

la
Review №24

This was my first time to have work done here at Quality. They were so thorough. My 2007 Prius was scoured from back to front even though it has 230,000 miles on it. I was emailed a detailed printout. Brad went over everything with me in detail. There were no hidden costs and if it didn’t need fixed it didn’t get fixed. Randy fully understands what quality means. I won’t go anywhere else.

Me
Review №25

Ive found my shop. The service was exceptional. Ill be using this shop for as long as were living in this area. Thank you!

Ca
Review №26

Excellent service. Can always reach someone immediately when I call for questions or updates. Explain issues very thoroughly in laymans terms. Work with me for best results and price. Only recommend what needs to be done . No surprises and unplanned expenses. Love them!

Ab
Review №27

It’s important to find a mechanic you can trust. Quality Motors are trustworthy, efficient, friendly, timely and so much more.

Ma
Review №28

Quality Plus has done great service for me dating back to 2015. I leased two cars in 2017 and bought one off lease in 2020. My first and only call was to them for all 30k work plus tires. I could have done $30 better on tires in total, but not on detailed quality of over all sevice and reliable delivery of that service. I am glad to see that their song remains the same after four years.

Ru
Review №29

I been a customer for years. Im not going anywhere. Brad is the man. They staff is great. The owner GOD Bless him to stay open. Customer as long as I have a car.

Ma
Review №30

Honest shop. Cant ask for more. Quick turnaround. Phone calls before any work.

Jo
Review №31

This is my second time using this company! And 1400$ later I do not regret it at all!! They have been respectful, professional and honest. If I had a question it was answered appropriately and I was confident in the response. Brad has been absolutely amazing... I had a radiator replaced followed by another break down... He responded and fixed it immediately upon being told. I then went back to get wheel bearings and it was completed by 9am, he then called to see if I needed or wanted to get my oil change completed.

Sh
Review №32

Quality work, friendly staff, these guys know what they are doing.

Jo
Review №33

Work was completed on time and was very satisfactory. These great folks to deal with.

Ca
Review №34

I was having an issue with my Kia for a year, that no one could figure out. I was beyond frustrated and truly at my wits end. A google search for Kia certified mechanics brought me to Quality Plus Automotive and I decided to give it one last try.I cannot say enough good things about Brad and Randy! They explained exactly what they had done to my car; what the issue was and how they resolved it.After a whole year of stress and worry, I can now drive my car again without fear of getting stranded!!They even went above and beyond and offered me a loaner car because they had to keep mine over the weekend and wanted to make sure I could get out of the house if I needed too. I really am so grateful to have found them!Thanks again guys!!

Da
Review №35

I brought in my Odyssey to do an engine flush and oil change which went well. They did a thorough inspection of the vehicle and found that our timing belt, water pump and drive belt hadnt been changed. At 130k miles it was a ticking time bomb, they saved our van!

Da
Review №36

Trusted for our family cars for a decade. Wouldnt go anywhere else.

Kr
Review №37

I recommend Quality plus to everyone. They are very professional with excellent customer service.

La
Review №38

In and out in specified time :). My car likes this place.

bo
Review №39

Good all around! Youre not going to find it any better than that.

Sc
Review №40

I have been doing business with Quality Plus since they opened. It is hard to find someone that you can trust in this business. Randy has proven over and over that you can trust what he recommends. There were times that I would bring my Honda thinking that it needed brakes and Randy would tell me that it did not! If you are looking for someone that you can trust that is fairly priced, look no further!

St
Review №41

I have been coming to Quality Plus for almost 15 years. The staff are professional and kind, and they do exceptional work. Not once have I had any trouble with my car once it has been repaired. They tell you exactly what needs to be repaired at that time and what can wait, they do not over price you or try to get you for your money. They truly care for their customers, continue with the great customer service!!

An
Review №42

I get all my cars maintained at Quality Plus Automotive. You should get yours maintained there too! Great group!

As
Review №43

Quality Plus far exceeded my expectations! The customer service is unmatched! I appreciate their thorough inspection and recommendations (complete with itemized costs). And if that wasn’t enough, when I got in my car there was a little card expressing appreciation and a chocolate chip cookie...unfortunately I’m gluten free, but the gesture...NEVER in a million years expected that. It quite literally brightened my day!!! Excellent, quality service!

Ja
Review №44

I had a very good experience with Quality Plus Automotive Services. A part that had been used to repair my drivers side window went bad. Quality was very fast at re-repairing the window. They loaned me a car so that I didnt have to miss work and did not charge me for the repair. Thank you for standing by your work! I appreciate the way Quality has always dealt with me and my 1996 Toyota Corolla. Quality began working on the car when I got it in 2001 and the folks who work at Quality have always been professional and helpful. Thanks Again!

Cy
Review №45

I recently purchased a Lexus and was referred by a longtime member. The Customer Service is awesome, the promised quality of work was on point especially the headlights. I had to purchase a new Battery for the car, which was installed backwards by another business. It fried the new Battery and blew many fuses.After an attempt to repair was made, I had it towed to Quality Plus. They found the problem right away and saved the engine from further damage. I have referred them myself and would recommend their business to anyone!😊

Ol
Review №46

Quality Plus is amazing! They are the best auto-body shop I have ever been to. If I ever have major repairs that need to be done, they bring me out onto the floor to show me whats wrong so I can make an educated decision. They are also very honest with recommendations on what repairs need to be done now and what can wait another 20,000 miles. If I do need a major repair, they have driven me home before or loaned me a car for free. They also leave cookies after every service :)

Oi
Review №47

Very professional and organized business, though I didnt get the promised10% first time customer discount as advertised on the web. I highly recommend them

Ad
Review №48

My entire family has been coming here for over 20 years. High quality repairs, competitive prices, and amazing customer service! Highly recommend 11/10

An
Review №49

Always very professional and will take the time to hear any issues going on with your vehicle. They will try their best to find out where problem is coming from on the vehicle and they will get right back with you with what they found. Excellent Customer Service. I ve been going to Quality for years, great team of professionals. I would definitely recommend them for your automotive needs.

An
Review №50

The guys are always professional and knowledgeable about my car. And they explain clearly whats going on with the car. The service perform on the car has improved its performance.

dr
Review №51

I wouldnt trust anyone else with my car. They have the best staff ever! Randys personal touch and care has developed a culture of honest quality work for an honest price. Brad is always warm and welcoming and explains options well.

Pa
Review №52

Have used them for several years, seem to be honest, competent mechanics. I would recommend them

Mi
Review №53

Great work by Randy and his team as always!

S
Review №54

I had 2 used car Pre-sale inspections. I did not buy either car. The technician showed me under the car and went over the report. I used this experience to buy a used car at a dealer and got a great car! Thanks for the service and education!

Ke
Review №55

Posting under a friends account: I had a wonderful experience at Quality Plus. I broke down in the middle of a busy intersection and immediately started to panic. I was referred by a friend and called Quality Plus to arrange for my car to be towed to their shop. I was completely flustered and called the shop several times with random concerns and they never hesitated to give me the best solutions to my problems. After speaking with Brad, a tow truck was sent to retrieve me and I was given a full report of every issue shortly after my car arrived. My car is older and had a large amount of issues, which they began to take care of immediately. The amount of care they put into breaking down each issue and explaining the best options without trying to price gouge me was amazing. All of my issues, and there were many, were fixed that same day. If you are looking for a good quality place to get your car serviced, then I highly recommend Quality Plus. I would recommend Quality Plus to anyone looking for an honest mechanic, you will not be disappointed! -Alisa

Mi
Review №56

Amazing service. Not only did they provide a loaner car, but they also put a cookie and thank you note in my car upon pickup. They were speedy, polite and accommodating. I also spoke with a customer of 20 yrs who was waiting on her car when I arrived - so that was great to hear from someone who has bringing her vehicles there for so long. Definitely would recommend these folks to my family and friends!

Ma
Review №57

Awesome service and an overall very courteous and professional approach by the team members at Quality Plus. My car was fixed 100% with a few issues I had and will always recommend Quality Plus for all car issues, especially with my Lexus 350S - Thank you! Madhu Shah

An
Review №58

Ive been going here for almost 10 years. Never had a bad experience. Always felt like the diagnosis (and pricing) was reasonable. Super friendly guys, and you get a cookie when they work on your car!

An
Review №59

I have been using Quality Plus for over 2 years now to service my vehicles. I can honestly say its one of the best auto shops in Raleigh. Their customer service is excellent and most time they can get you in and out same day. If not, they do have a loaner you could use. This is my go to shop for auto repairs.

Ma
Review №60

Ive been a customer for 3 years and have recommended them to several of my friends. The owner and staff are always nice and straightforward. They seem to specialize on Honda and Toyota but theyve worked on other stuff Ive brought them. Glad to have found a shop I can rely on when we moved to Raleigh.

Br
Review №61

Ive been taking my vehicles there for over 15 years. Always received top notch service!!

Je
Review №62

Excellent service on a difficult and unique hybrid battery repair. These guys know hybrids!

Ci
Review №63

Clean, friendly, efficient, very educated and explained labor done in detail. Very pleased!

ge
Review №64

They are very friendly and knowledgeable. I am quite happy.every time i take my car there.

JD
Review №65

QP has been servicing my vehicle for several years. Staff is very professional, friendly & highly qualified to service your vehicle. They are simply the BEST.

To
Review №66

Another repair facility kept our car for 10 weeks and never worked on it. The other shop quoted hundreds of $$$ in repairs. With Quality Plus, our car was repaired on the first day in their shop! We felt so fortunate to only need one hour of labor to correct our problem. THANK YOU, QUALITY PLUS!!! You have unparalleled customer service!!!

Li
Review №67

Best place to take your car. They care about their customers and want to make sure that their car is safe to drive. They make you feel comfortable.

Re
Review №68

Anyone who wrote a bad review doesnt have their head on straight. ExceptionaI care and tremendous courtesy. Treated me like family during a really stressful time. All-round gentlemen. Very honest.

Br
Review №69

Great service techs and good prices..

La
Review №70

Weve been going to Quality Plus for about 25 years. Wouldnt trust anyone else with our cars! Trustworthy and dependable

Ja
Review №71

Quality Plus exemplifies its name by providing service in a quality and efficient manner. We appreciate their honesty in explaining any issues and prioritizing any needed repairs to help us make an informed decision. We highly recommend them for any car care needs.

Ri
Review №72

I have been doing business with Quality Plus Automotive for over 30 years and have always found them to be genuine in explaining all repairs that are preformed on my 5 vehicles. I would never think of doing business with any other company. All their work is guaranteed for 24 months. Your one stop shop for all your vehicle needs.

Me
Review №73

We have been trusting Quality Automotive for over 10 years and will continue to do so. Pricing is competitive and the service is outstanding. They treat their customers with respect and honesty. Cant say enough good things.

Mi
Review №74

I am a customer and Quality has been a company one can trust to do the job right the first time. I really appreciate their service in helping me stay rolling the right way 💯.

Te
Review №75

My car has run well after being serviced each time. I am particularly struck by their integrity. I took my car in for a timing belt change, and they told me it had already been done. That would have been a big money-maker for them, and I would never have known the difference. They seem very honorable and capable. I highly recommend this company.

Th
Review №76

Very professional and personal approach to doing business. Comes across very meaningful to their patrons. Very thorough in their full service oil changes. 1 Suggestion:Randy desperately needs to hire a full timeTake-In Receptionist out front to free him upto better Supervise the whole process of Servicing and continued Great Customer Service.😉 😁

Ki
Review №77

They always make sure my car is safe, and they are always upfront and honest about what’s going on and what to expect. These guys are like family. I always recommend them to everyone I know.

Ha
Review №78

I drive 35 minutes to take my car here, rather than to closer shops, because they are so incredibly competent, trustworthy, helpful and responsive. Their integrity is unimpeachable. I feel very lucky to have them.There may be times you can find something for a lower price somewhere else. However, in my experience, price is only one aspect of choosing a shop to work on my car. I have never felt that they recommended something that I did not need while I have found that cheaper places are always telling me that I need things that will hike up my costs but I do not need. I have never felt treated in a way that was condescending or bullying, while I have felt that from other auto places that treat me like the little woman. I have always felt that folks at Quality Plus took all the time I needed to help me understand what they were recommending and why, as opposed to other places that just give me a printout.You get my drift - I believe that the prices at Quality Plus are competitive but, more than that, I believe that their value - the value I find from dealing with Quality Plus - is much higher than I find anywhere else. I totally recommend them.

Sa
Review №79

I was referred to Quality Plus by friends, to take my 1996 HondaAccord for service. Drove it for 15 years and always had good service.Now have 2011 Honda Civic and do not have to worry, because they will always check to see if anything needs to be done. Would not trust anybody else to work on my car. Very nice people to deal with. Randy is always interested in seeing that your car is taken care of. Thank you.

Ch
Review №80

I will never go to another repair shop. The service, quality and integrity and excellent. I trust and respect their people so much that I recently called them about recommendations on services that I did not think they would do. They were very pleasant and helpful in finding an answer for me. Their willingness to go above and beyond to help is a quality often overlooked these days - but not here! Highly recommend them for all car needs.

FR
Review №81

Friendly, knowledgeable, quality Service. Very good value. Service was done in a timely manner.

Sk
Review №82

I went in 10/2/2018 for a inspection because my car was making a noise. My front driver ball joint needed to be replaced - I paid $425. Three days later I started to hear the same exact noise coming from the opposite side of my car. I went back and the mechanic said I now needed the passenger side replaced. He never mentioned this prior 10/2/2018. So not only was I hearing the left side of my car make a noise I was also hearing the right side - it’s just that the left side was louder than the right at the time. Also, I am not a mechanic, so how would I know both should be replaced at the same time? Instead of informing of the the worked needed to be done, the mechanic was recommending a $500 radiator fan and it’s 40 degrees in NC. An effective conversation would have been “Hey Skye, not only does your left ball joint need replaced but the right side too.” No one ever told me that until I returned for a second visit. So the mechanic offered to not do the $80 - 90 alignment - which by the way was something I was told was required the first time I went there because they have to take apart the suspension to replace the ball joint. AND offered to replace the ball joint at another $214 for labor and $85 for parts...not including tax. I have no problem paying for the part, but an additional $214 for labor to take apart my car AGAIN when you were already doing that the FIRST TIME. So basically it would cost me a little under $800, two visits to this shop, and time off of work to get my car repaired fully.

Ma
Review №83

I have been doing business with Quality Plus Automotive Service in Raleigh, NC for many years.I have an older Toyota which has been a remarkable car. I tribute part of its longevity to the service that I receive from Quality Plus Automotive.Recently, I put all new rims and tires on the car making the ride performance and on the road security 100 % better.The staff is friendly and communicates very well and the service turnaround time is excellent.The shop technicians and mechanists are the best in their field. They always tell me what issues need my attention within the next year or so and they never try to sell me something that I don’t need. I appreciate this.Quality Plus Automotive service price, parts and labor are extremely fair and they will work with you if something very unexpected comes up.My Toyota has been the best car purchase that I have ever made and with the help of Quality Plus I know my Toyota will remain on the road far longer than I had anticipated at time of purchase.So start with a great car and then add Quality Plus 5 Star Service to keep it running at its best performance.I highly recommend Quality Plus Automotive Service on 3909 Commerce Park Drive, Raleigh, NC.

Br
Review №84

Ive been taking all my cars to Quality Plus for several years. They always do a thorough job, point out potential issues and really want to make their customers happy. They even leave you a cookie when theyre done. You can trust these guys to be honest about what your car needs and knowledgeable about how to make the repair properly.

Ik
Review №85

Brad is very thorough and honest. His prices are very fair and he will be working on all of vehicles!!

Br
Review №86

I had been having alignment issues with my 06 4Runner for about three months. Between going back forth with different mechanics, I figured I would give Quality Plus try. It was the best decision I made. Kelly the Service Manager, was very helpful about getting the job done and also doing it at a reasonable price. I am most definitely going to recommend them to my friends and family.

Pe
Review №87

I spoke to Roger and Brad and both were very helpful with a pre-purchase inspection of a car I was hoping to buy sight unseen. They gave me great photos and spent several minutes with me on the phone discussing the car and giving me an unbiased opinion. I did not end up purchasing the vehicle, but would definitely recommend their services to anyone and would have saved hundreds if not thousands on the price of the car.

Sc
Review №88

I have been a customer since 1989. Randy and their staff take great care of every car I have had. They are fairly priced and very professional.

Jo
Review №89

Took both my cars there over two days. Both times did the work exactly has stated, on time with no delay. Even cleaned my car and left a mint with a hand written note of thanks.Kelly is amazing and super good to communicate with - plus she gave me two coupons I didnt know existed.Highly recommend these guys!

Wi
Review №90

Since 2005, Quality Plus has been taking care of my Toyota, Honda, and Lexus vehicles. I have been consistently delighted with the quality and value of their service. They have kept a close eye on the condition of our cars regardless of whether were in for a scheduled maintenance or repair, always helping me navigate through their repair recommendations (whats a safety issue that needs to be dealt with immediately versus what can be put off until my next scheduled service).

Cr
Review №91

Searched all over and so glad I found Quality Plus Automotive a few years ago. THEY DO GOOD WORK; Always up front and honest! Everyone hates when unexpected car repairs arise but coming to Quality Plus and being confident that they will get you back up and running at the best price makes it 10xs better. The mailed coupons, loaner car, and free cookie made this visit a breeze! Thanks Mr. Randy and all the hard working guys over at Quality Plus in Raleigh!

Ro
Review №92

They did a great job of fixing my window

Ma
Review №93

I had scheduled an appointment for car maintenance with Quality Plus Automotive a couple weeks in advance, however, I was getting concerned about how my car was running so I called them back and they were able to fit me in right away. They were very efficient and they called me with cost estimates and concerns before they started work on the vehicle. They gave a clear timeline and were flexible with drop off and pick up times around my work schedule. I will be coming back to this place for future maintenance, and I would recommend them.

Ke
Review №94

When I lived in the northeast, I had my Honda vehicles serviced at a specialty shop and when moving to Raleigh 5 years ago, I thought that I would be stuck going to a dealer for service. However, to my pleasant surprise, I found Quality Plus Automotive and have consistently used them to service my Honda CR-V and Honda S2000. The staff has always been honest and knowledgeable regarding repairs and timing. Their pricing is better than most and I am confident in the quality of their work. In addition, since they are a local shop, they always go the extra mile to make people feel welcome and provide local transportation if needed. If you have a Japanese vehicle requiring service and want to get an honest answer, I would highly recommend Quality Plus.

Al
Review №95

Ive been going to Quality Plus for a long time and they never cease to impress me. Theyve always been so friendly and helpful with any work that has been needed for my Hondas as well as informative in explaining the mechanical issues I may not understand. The entire staff is great and will do whatever it takes to help out in any way they can.Great service. Great people. I wont go anywhere else.

Aa
Review №96

I had an oil change. I think from the time I parked until the time they were 100% done was about 20 minutes. They are very professional and fast.

Ka
Review №97

Quality Plus Automotive Service is absolutely wonderful. The shop offers a staff that is intelligent, accommodating, honest, and exceptionally nice. They are reasonably priced and take the time needed to really solve the problem that may be ailing your vehicle. We always go back to them because of their consistently great work and quick turn around time. They are truly wonderful people to work with who do a wonderful job at what they do!

Sh
Review №98

Its vital to my business that I have a reliable vehicle, and it was always a worry for me when something was wrong with my car. I was so lucky to come across these guys. Their pricing for repairs is some of the best around, and I felt I could trust what they told me. They are honest, reliable, fast and I have total peace of mind because they know what theyre doing. I wont ever go anywhere else and I always refer friends, family and clients to them. Vehicles we have had work on, Honda CRV, Jeep. Thank you Randy, Kelly and mechanics, you are the best. I highly recommend them.

ni
Review №99

Great job with a professional team and very knowledgeable service staff, thanks again for the A-1 service

No
Review №100

Always great with my car and time when things are done. Prices are great too

Information
9 Photos
100 Comments
4.9 Rating
  • Address:3909 Commerce Park Dr #102, Raleigh, NC 27610, United States
  • Site:https://qualityplusautomotive.com/
  • Phone:+1 919-231-6164
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Car service
  • Oil change service
  • Tire shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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