AutoTek helped me fix my AC problem—something Ive been ignoring for over a year, since I thought it would be a super expensive fix—for an extremely reasonable price (honestly, it was a deal.) They were on-time, professional, and extremely helpful. This problem has cost me so much sweat and tears, and Im so relieved to have gotten affordable help; its helped extend the life of my 2007 Honda Accord at a crucial time in my life.They say a good mechanic is worth their weight in gold. I highly recommend AutoTek for honest, reasonable, reliable help.
I am not certain on what happened to my car but I had the worst experience and had to drive my car away it being not in good conditions but I did not trust this company after dealing with the lack of respect in person after picking up my car. I was able to get a refund but they really allowed me to drive away with my car not fully safe. WOMEN + VETERANS TAKE YOUR BUSSINESS ELSEWHERE.
Checked my engine light quickly! Great service
I recommend this shop to everyone I care about. Brian and his team of mechanics are second to none. Oh, and get this, they’re honest!!!One time I took in my Subaru Outback with 300k+ miles that I suspected had a bad head gasket. Welp, I was given an estimate and then promptly talked out of doing the work! Yup. They told me that I was better off trying to trade it in than put any more work into it. I appreciated that advice so much and luckily was able to get a decent trade.I feel like every time I’ve gone in for routine or needed work they have caught something else that needed tending to. And before you even shake your head and say, “so what else did they charge you then?” If it’s something minor they just fix it- no charge.I trust them to be honest with me. They care about the safety of their customers. And they’re good at what they do. The first time I went up there I had an issue another shop couldn’t solve. Well, AutoTek was able to diagnose the issue no problem and gave me a fair price to fix it.
Professional and efficient! I have trusted this shop with several items and I trust their advice and find their pricing to be fair.
Memorable customer service!! Brian and his team are awesome!! Highly recommend them! Have been using AutoTek for many years and will continue!!
My experience with AutoTek has been nothing but positive! Brian is honest and offers fair pricing! The work is top-notch and fast! Thanks Brian, and keep up the great work!
I’m new to Raleigh, and needed a good oil change! Brian reached out personally and got me in next day and worked with me so much! HE is the reason for this successful business! I will continue coming here for every oil change!!! Brian is such a great guy and his team follows!!!!! I wish I could give more than 5 stars! Thank you Brian for all your help! Especially in all this crazy, it’s good to meet new nice people! :)
Honest, fast and fair prices. Nice to have a place I can really trust to fix my car.
I drive 53 miles each way to have them service our cars. They are honest, efficient and communicate your options extremely well. If anything their prices seem on the low side to me and they stand behind their work.
Ive taken my daughters car (2006 SAAB) in twice to them. Brian is honest and thorough, I am more than pleased with their service. He will not charge you, or do more than it is required. My family and I have found the mechanic shop that we can trust.
Dropped my car off to get advice on the steering issue I had, was told by other shops I needed new tires, a ball joint, a control arm, and and tie rods. Auto Tek notified me the same day that I just needed an alignment and tires. So I went ahead and got this done, job was completed the next day. And my car drives so good! No steering to the left at all, wonderful job on the alignment. And I also love the tires :)
Mr. Vince and Mr. Bryan are great! They did not hesitate to explain anything about my car to me. Great customer service. Plus they got my car back running.
Brian is fair and honest. If it doesnt need replacing today, hell let you decide whether to do it now.
I was introduced to Auto Tek through a family member. Best thing that ever happened to me and my car! Brian and his team are the epitome of a well rounded, Reliable and honest owned company. He puts his clients first no matter what. He Reaches out between visits to ensure his customers are happy. No matter what I have dropped my car off for he has had it done in one day! Brian has done New fires, new window switches twice! (Second time he didn’t charge me even though the warranty was out!) oil changes and more work on my parents car. His prices CANNOT be beat and he stands behind everything he does. These are good people who do honest work. The only thing I regret is not finding him 20 years ago! I cannot say enough about Brian and the Auto tek team. The Amount of money and time they have saved me over the past year is something that is important is customers. Love Auto Tek!!
This is an amazing local auto repair and maintenance business! Brian is very professional and kind to everyone. I would highly recommend Autotek to everyone! I am always treated with kindness and respect. Brian explains what repairs are needed and honest about what can wait.
Thank you Brian for being willing to take the time to figure out what was wrong with my car!! Very professional I highly recommend Autotek!!
Brian is awesome! He fixed my power window fast and at a fair price. Even got an oil change while I was there. Dont go anywhere else when your vehicle needs work. Go to Autotek!
I have had only wonderful experiences at Autotek! The first time I came in they were busy and it was the middle of the day. My car had been skipping and I came in because I was supposed to be driving home for the holidays the next day. They squeezed me in and had it all ready to go very quickly! I came back again for another issue and they quickly fixed it again! They are very reasonably priced and they are all so friendly and helpful. I will not go anywhere else and I would recommend them to anyone!!
Initial Post 2016: Professional. Efficient. Affordable. Ive taken my used 2008 Honda Civic to this shop a couple of times now for regular checkups, oil changes and tire rotation. Both times, I was able to get appointments within a week. My appointments were accommodated as scheduled and the maintenance was completed in less than an hour. On my most recent visit, owner Brian chatted with me for a few minutes. He is very knowledgable and passionate about his business and customers and will take great care of your vehicle. I will definitely return for my next checkup and recommend this auto repair shop.Update July 2020: Still a loyal customer of AutoTek. Continue to get my quarterly oil changes and checkups. Had a few car issues that they were able to repair or replace and always within a great time frame and fair pricing. They also did several complimentary tire fixes after my old tires pulled several nails/screws throughout Summer 2019. New tires were do and got estimate last year but never got around it. Finally got new tires this May which was even more affordable than the original estimate. Brian and his team have been fantastic, reasonable, and reliable.
My brakes started grinding on my way into the office. I work .2 miles from Autotek and I gave them a call without an appointment and was told to bring the car on by since it was a safety concern and theyd work me in. They even drove me back to the office for the wait and picked me up when it was done! The estimate for repair came in much lower than I was expecting and everyone I interacted with was incredibly nice and professional. They earned their 5 stars and Id happily trust them with my car any time.
I have always recieved excellent service on all the vehicles that I have taken to them.Everyone is helpful and friendly. I highly recommend Autotek
Trustworthy, friendly and available.
I called on 11/6/19 and spoke to someone about dropping my car off before my flight on 11/8 or 11/15. I also explained the issues I was experiencing and was told I could drop it off on 11/8 and it would be looked at over the weekend. I arrive back Monday morning and was told that nobody knew why my car had been dropped off and that nothing had been checked. I take it back to drive for the week, attempt to call today 11/13 and spoke to a rude man that answered the phone and just told them I would find another shop to work with.No positive things to say about this place.
Excellent auto repair shop in Raleigh. Brian and Scott were very easy to talk to and kept the expense at a minimum. More than just good mechanics, they are good people. I am very pleased with their service and pricing. Up front the estimates were made without any obligations. I would definitely use them in the future for any auto repairs. High Marks for these mechanics.
Amazing experience from start to end, I cant even put into words how helpful the team was. Very thankful and happy to have my car professionally fixed. I chose this place for a reason and my expectations were exceeded !!! thank you - Clint
Fast, honest, thorough. Love that they took the time to explain what was wrong and what they did. I have used them a few times now and always feel that I am getting a great value. I recommend them highly as they have done great work on both of my vehicles.AutoTek continues to impress me with their work and their integrity. Highly recommend.
Very happy with AutoTeks service
What a great place to have my car fixed! They were considerate and helpful when I was in need of some help! They were so nice I didnt want to leave. They gave me good advise on what to do to my car to get it to run right and then they did just what they said they would do. My car runs like new again. Brian is a doll. Thanks and I would highly recommend Autotek to my friends and family. In fact I did and they were treated right too.Thanks guys!
I was hesitant to give Autotek a try, but Im really glad that I did. The service was quick, affordable, and friendly. They even surprised me by fixing a clutch component for FREE. I never asked them to do this. I highly recommend this shop.
Honest, fair and reasonable. So glad I went here for a second opinion. They showed me what I needed and what I didnt, unlike the other shop that said I needed more done. Saved me over $300 and my car was done right. The staff was very friendly and professional. Highly recommend this shop!
I have been using AutoTek for years for my fleet vehicles as well as my personal vehicles. From major to minor repairs, Brian and his team have you covered. It is tough to find fair and honest repair shops these days but these guys are one of them!
If you are looking for a mechanic that you can trust, then this is the right place. The service is great and their knowledge is amazing. Best mechanic in the area.
Been using Brian for years. Great guy, knows his business inside and out. Other shops sent over the things they cant fix and he always fixes the problem. Number one in the area for computer related problems also...
Quick, affordable, and theyre nice folks.
My car is my life! I don’t trust just anyone touching my car, except for AutoTek. Whether it’s something as simple getting new tires, or my transmission repair, they don’t disappoint. This summer, my AC stopped working and I am not the biggest fan of the heat. Luckily, it was fixed quickly, and I was back to cruising down the road, feeling cool while my car looked hot!
I have been using AutoTek’s service for multiple years, and they are able to fix whatever problems or issues I present to them. If I need my engine checked and repairs, they get it done, with no difficulty. Even if I take my car in for a simple checkup, they treat this minor situation as something very important. I am very impressed for the years of great work they have provided to me.
Brian and the AutoTek Team are very professional, ethical, and honest! They treat each customer like their own family! They should be your first stop for any regular maintenance or car trouble! They will get you running!
The shop went above and beyond from a customer service perspective. My car had no AC after I fried the battery and several fuses, I had taken my car three times to firestone without any luck. This shop was able to find/fix this issue, even rigged my AC to work until the correct part came in. While that seems like typical customer service, I saw the techs running to the cars to bring the customer service their cars, they took me to work even though they dont offer that service, and called and kept me to date with the state of the car. Highly recommend these guys!
I have a tendency to drive a lot. Sometimes, I need my car to run a couple of errands in the city, while other times, I need it for a little vacation with the family. Of course, I need to keep it is a great shape. TO do this, I seek assistance from AutoTek. If it’s a repair, or just a little check-up, I know these guys have my car’s interested in mind.
They are always going the extra mile!Makes a woman feel secure knowing she will not have someone taking advantage of her.Brian and his crew are fantastic-I will never take our family vehicles anywhere else
Where do I go to when I need an inspection done? My answer is always Autotek. I like to know that when I’m travelling that my car is working right. The guys over there always give me a great car inspection. They make sure everything is checked, and notifies me of any problem so that they can tackle it immediately. You guys rock!
Fantastic people. They real care about you and the impression they make on you. They also really care about the quality of the work they do.
Wonderful, prompt service at a reasonable price. The receptionist, Paige, was great with my kids too!
Brian and his staff are very knowledgeable and easy to work with. They are good at what they do and trustworthy. I refer all my friends and family to Autotek. UPdate: 05/25/2017 Another oil change today from a mechanic shop I can trust.
I actually have not patronized Autotek yet but know a couple of people who have. They both give them an Excellent Quality and Im confident that my two friends wouldnt let me astray! So next time I need body work on my truck I know who to go to.
It is so nice to be able to bring our vehicle to you and know that we are getting honest and skilled advice and repairs. We recommend you as much as we can.Thank you!
Very prompt and professional!!
As always, top notch work done. Cant say enough about this shop. Go, get the work done!
Had some problems with this place my first visit & rated it 1 star, but the owner Brian called me personally to apologize for what was an inconvenience to me & for that alone, I truly appreciated that... An apology goes a long way, now Im more than happy to give Autotek 5 stars..
Very honest and great to work with, even when I buy a lemon from a dealer. Thanks to Autotek my lemon car is all fixed! EXCELLENT SERVICE!
Autotech Brian product is the best mechanic and trustworthy person I know in the auto repair industry
Brian is extremely knowledgeable and explains what is needed and what can wait. Totally trust him with my vehicles and refer him to everyone I know.
Great people... Knowledgeable.. Always ready to help
My car is my life, so I always make sure it’s properly maintained. I don’t do this alone, though. AutoTek is always by my side. I take it for regular checkups to ensure problems do not go undetected. When my car’s AC began giving trouble, they were able to quickly resolve issue. I’m glad I have AutoTek to assist me with keep my car in great working condition.
Brian always takes care of my car in a professional & efficient manner.
Honest and straightforward
I live in East Greenwich Rhode Island and was driving home from vacation in Florida. About midway through my trip in Wilson, NC my wheel bearing went, and had some rotted brake lines burst in my 2004 Chevy Suburban. Coincidentally my best friend attends school at North Carolina State University which was only about 45 minutes from where I had broken down. To make a painful story short my friend recommended me to his mechanic (Autotek Auto Repair) in Raleigh. I had my truck towed there and left a message for Brian stating my troubles. The following morning I had gotten in contact with Brian who seemed very professional and eager to get the work done. By about 5:30 that same day Autotek had my vehicle fixed and ready to roll at a reasonable price, even knowing I was vulnerable being so far from home. I rushed to their garage and met the staff Steve, and Vince who actually came out and showed me how warped my wheel bearing really was. Oddly enough there were no signs of my wheel bearing going such as the normal hum or winding noise so I was a bit skeptical. Now, I actually happen to be in the car business back at home in Providence RI, so I know how tedious and lengthy mechanic work can be. Not to mention how many shysters and people looking to screw you there are out there. Autoteks professionalism and willingness to empathize with a customer is unfound in this business. I wish I had a service station like them back at home. I would recommend anyone with any vehicle to Autotek, without them I feel I would have been in big trouble at a gas station service center. Brian even called me today to make sure we made the rest of the trip home safe.
Brian and his staff at AutoTek understand what we need and expect from our cars. They are always open, honest, and upfront so we understand what is going on.
AutoTek is a great service company that takes care of all our cars, and has for the last 9 or 10 years.Pricing is fair, communication is excellent, staff is friendly waiting area is clean and pleasant, and they truly know what theyre doing. Weve never had to return to re-fix anything.Highly recommend the team at AutoTek!
You can never go wrong going to at Autotek!!
Finally! Mechanics that are not wheeler Dealers. Friendly experts that know how to pin point problems, give reasonable estimates, and get the job done! I know where Ill be going back to if I have any repair issues in the future. Thanks Guys!
Ive used AutoTek several times now on two vehicles and have been extremely satisfied with their work and integrity.
Been to Brian’s office several times. Homest & Reasonable.
My car has had problems with the transmission, cooling, engine, and its tired need change a couple of times since I bought it. But, these problems were addressed and fixed with AutoTek’s help. They worked diligently to get the job done, and I always drive away with the problem fixed.
Had Alignment and AC charge done on my vehicle. Great fast service!!
Perfect. Friendly. Reasonable! A + + +
I have been taking my cars to Brian at Autotek for years, he and his staff are great! Check them out and you will agree!
Honest place with fair prices.
Brian and his crew are the Best!
Brian and the boys and Paige...nothing but excellent
Reliable, honest, and excellent customer service.
Satisfied with their pricing.
Good honest mechanic shop which is hard to find.
We have been bringing our old clunkers to Brian and his crew for close to 15 years now and he has kept us on the road. Thank you Brian for all your magic.
Fast, thorough inspection of a car I was thinking about buying, revealed several problems that prevented me from wasting my money.
Great Customer Service!
Honest and fairly priced
Place you can trust with your vehicle.
Staff was helpful