Matt and the Team at Capital City Collision were true professionals and an excellent company that exceeded my expectations. I had sustained front bumper damage in an accident on a 2018 Jeep Grand Cherokee, and I am very particular about my vehicles and who works on them. Matt was upfront and honest from the initial inspection that there was a chance there could be additional damages beyond what could be seen visually and that to truly provide a fair estimate they would need to remove the bumper and inspect. Upon completing this, I was presented with a fair and very reasonable estimate of all repairs, including using only OEM parts, and an itemized breakout of all parts, supplies, labor, etc.. Their final work did not disappoint. The repairs included fully painting a brand new bumper (which looks stunning, no paint imperfections, clean, and seamlessly fits in with all side panels and hood), Impact bar, absorber, and other misc. bezels, grilles, etc. They also handled communicating with my insurance company/ adjuster to make sure that all parties were aligned and there were no items missed. The customer service aspect was fantastic which included delivering my cleaned and finalized vehicle to my house. Overall, Capital City Collision is professional, courteous, up-front and honest, and their work/ quality is absolutely fantastic. Other members of my family have also used them in the past and I wouldn’t think of taking my vehicles anywhere else. Highly recommend using their family owned shop!
Professional, courteous, and on time. Did major body repair work on my 2016 Toyota Avalon after being involved in a rear end collision. Matt and his staff repaired to original condition and beyond. The Best in the Business.
Capital City Collision went above and beyond for our vehicle that was rear ended. We are impressed by the quality of work that was completed. The team did a great job communicating timelines and working with the other drivers insurance to ensure we were getting the best parts and service.
This company is great. The owner is friendly and always on site.We use them for commercial purposes.They disassemble and reassemble the vehicle we wrap for our clients.Usually no problems. More importantly if there ever is something amiss, they fix it quickly and keep our flow of business uninterrupted.Lastly, we confidently send our clients to this shop to install aftermarket performance pieces on all of our clients high end vehicles. Highly Recommend
Will never look for another body shop. They treated me like family, which is difficult to find these days. You will not regret bringing your car here.
Capital City and the entire team treated me great. My repairs were completed fast and to my satisfaction. Very happy with the price and quality of repairs. Would highly recommend. Thanks
These guys are true professionals. As someone who does all their own repairs and maintenance, I am extremely picky about who I let do work to my vehicles. I had a large branch fall and hit my truck, damaging the fender badly. I used Capital City to replace and paint the fender and it looks amazing. You would never know there was so much damage. Their pricing is extremely fair and the customer service is second to none. They really did go above and beyond in more ways than one. I will never use another body shop!
Absolutely best body shop I have ever been too. I will never go anywhere else now. Amazing service!!!
Excellent service and workmanship also fair price. Very attentive to detail and worked efficiently with my insurance company. Good about communicating what to expect. Finished job when they said they would, right before the New Year’s Holiday too. Would recommend highly and would go to them again for any autobody work on my Honda vehicles.
Both David and Matt were easy to work with and very professional. The quality of work was top notch, done in a timely manner and they made the entire process very easy!! Highly recommend!
Left my car looking brand new. Completely satisfied and super happy to have my Toyota Corolla back thank you to Daniel and Matt for being so professional and life saving. Very much appreciated!
Matt and his team are the consummate professionals in auto body reconstruction! I was so amazed at the work they did on both my car and my husbands! I had inadvertently 🤪 t-boned his side door while backing out of my garage! OK, lived in this house for almost 20 years and this is the first time I did THAT! So both my car and his car were damaged. Matt came to the rescue! He picked up and dropped off the cars at my home while I was busy. He even finished the work while he was out of town and wouldn’t even have known there was an “accident” if I didn’t tell hubby! Matt was communicative and easy to deal especially with the insurance folks! I really couldn’t have asked for a more smoother, professional experience with an auto body firm. Matt and team, please keep up the awesome work! I highly recommend you and I’ll be back if I ever need you again (hopefully not too soon for auto body repair, though)!
These guys did an awesome job. My vehicle was at another body for almost three years. The other shop was paid over 16k by my insurance company and failed to complete the work. it took a law suit and sheriff dept to get it back. I was very concerned that another body shop would not take the vehicle because someone else started the work. Capital City took it in and did an amazing job and had it finished in about 2 weeks. It went from being a nightmare dealing with the other body shop to having a great experience you. Thanks guys. I will recommend your shop to anyone.
Fixed Honda Odyssey van with sliding door, quarter panel, and bumper repair. Replaced, repaired, painted. Once complete, the job was flawless and one cannot even tell the vehicle had ever been in the shop.
Emailed Capital City Collision for help with a mismounted spoiler on my vehicle. Matt was very responsive and helpful with this last minute request, and I was able to stop by immediately the next day (in under 12 hours). His brother, David, walked me through the shop, showed me their work, explained their assessment process, and was very friendly upon my arrival. The quote provided was exactly how much I paid at check out, and the work was done with quality and care. If you need body work done on your vehicle, and value quality and customer service, give these guys a call!
During a pretty fragile time in my life I looked up Capital City Collision for some unexpected body work. After seeing the reviews I decided to pay them a visit. Shortly after I stepped in the door Matt came from the back and greeted me with the warmest most welcoming greeting wearing his mask. Clearly he understands when someone seeks out a body shop they may already be a bit frazzled Unless they are coming to restore their classic dream car.... He gave me my options, told me he would handle the logistics, & they could pick me up from home and drop me back off which was very convenient... The day I went to pick up my rental I was having rough day to say the least...smh And not to make this so long but Matt was an angel. I was frazzled & I decided to share w/ him what was going on so he understood my actions ... I had just experienced a loss not too long but before the accident that led me to the Body Shop... Had been making mask zoning out to cope... Well that particular day it all came back to me. Needless to say Matt took care of everything; he was my voice when it came to speaking to the rental a car rep etc... He was like a Big Brother but better.... He was extremely patient as I search for my license and my debit card for a minute🤦🏽♀️.. Was a bit of a nervous wreck In need of a vacation... He made sure I had all my essential items out my car, didnt pay for anything I didnt need... and ensured me that everything would be OK...😇 I cant say enough good about this business man of God. Not to mention the repairs he did on my car were exceptional and he made sure it was sanitized before it was returned to me due to the pandemic. If you want exceptional service from someone w/ a heart who truly cares about their work & clients please go see Matt at Capital City Collision.Not to mention he was so humble; I did not know he was the owner until I seen his business card.
Matt and his team were such a joy to work with. They were kind and patient as we explained our issue, prompt in helping us resolve it, honest about our options, and trustworthy in their work. To top it off, they didn’t charge us for a service we expected to pay for! We are thankful to have found our go-to collision team if needed. We highly recommend them!
The shop is the best value for quality work. They bent over backwards to make the body work easy and stress free and that involved picking up and dropping a rental car! Make sure to get your quote here before you decide on another shop!
I found these guys on google all I can say is the whole team is amazing! They really care about their customers needs in every way. Very fast and to perfection I highly recommend this place to anyone that needs their car done. They even cleaned my car inside and out. Thank you so much for taking car of my baby!!! You guys are awesome!!!
These guys do high quality work with excellent customer service. They kept me informed and answered all questions/concerns promptly. Very positive experience.
Great customer service
Capital City Collision is a trustworthy business. Matt and his staff have done body work for me several times. They do an excellent job! This is the place to have your vehicle repaired at a reasonable price for quality work! 😄
Can’t say enough good things about Matt, his team, and the work they did on my Jeep. With the COVID quarantine I figured it was a great time to get my bumper replaced. I assumed it would take a while but was surprised that it was back in my driveway in better than new condition in under a week. They only had it in the shop for 3 days! They also came to pick it up from my house, completely detail it, and drop it back off when they were done. I mean it when I say they did a spectacular job.
Had a great experience with getting my car fixed after being rear ended. They were very easy to work with. Repair is flawless. Handled everything with the insurance and helped me with getting to the rental car place and met me there when my car was fixed. Very nice family run business. Would definitely recommend and or use again.
Absolutely the best! Very kind family owned business! Matt did an awesome job keeping me in the loop with everything! The body work looks great! Awesome place of business and awesome people! If I could give them 10 stars I would!
Fantastic finished product. Great customer support from the start and worked with the other persons insurance company seamlessly. I dropped it off ... picked it up when done. All is well in the car world with these guys getting cars back on the road!
Fantastic customer service and body work. Matt took care of everything for us, all we had to do was drop off the car. He dealt with the insurance and car rental companies and turned what could have been a very stressful experience into the easiest process ever. Our car looks amazing, like the accident never happened. I will highly recommend Capital City Collision to everyone I know.
Great service! Staff was friendly and extremely helpful. Went out of the way to address service needs. Extremely quick turn around. Communicative staff. Highly recommend for foreign makes - have a hard to find import that they fixed up great!
Very professional, exceptional service, very satisfied. Thank you for being patient with us and helping us understand the insurance process. I cant imagine using anyone else in the future after receiving such a great customer service experience. You guys are awesome!
My wife damaged her car bumper leaving the post office last week in Roseville. I took it to 3 car collision place hoping for a reasonable estimate. The prices to repair a scratched (no dents) were outrageous! Not to mention any names but they have 2 site on Capital Blvd lead into Wake Forest..The wanted to charge me $1400, for a scratched bumper.Labor was $500 dollars by itself, needless to say all the other various charges on my quote.Capital City Collision almost beat the everyone else by half. My damaged bumper was fixed totaling $812.00Oh, I almost forgot they picked up car and returned it to me with 3 days free of charge.Thank you Lord!!
I’m a 2nd time customer in the same year, Yikes! Unfortunately, I got a hit and run after eating at Bad Daddy Burgers. These guys did a flawless job. My car smells and feels like brand new again! The owner and his crew even came out on the weekend for my convenience since I couldn’t pick up my car on a Friday evening! Can’t ask for more, they’re the best!Friendly staff, great quality, and quick turnaround time. This family is the nicest family I’ve met. I’m coming back to them as a repeat customer.
I received excellent and quality care at Capital City Collision. They took care of me with patience and ease of service from the beginning to the end. Very honest work.
Matt and his team went above and beyond! So helpful and quality work! Cannot thank them enough!
Great Staff, great work! Our Honda Accord was rear-ended while parked outside of the house. Matt made everything easy and even helped us deal with Allstate. Great shop.
Great experience with this shop. Beautiful work on my car, finished in the promised time frame. Prompt and friendly customer service. I would recommend Capital City to anyone needing a repair.
Best body shop in Raleigh - locally owned, professional service, and excellent work! The other 5-star reviewers are spot on. Its a family owned business and Matt is so easy to work with. I hope to not have another collision, but if I do Capital City Collision will be the only place I go.
Excellent work on my car, and extremely friendly service! They gave a lot of thought and consideration in pricing and arranging a pick-up time. Hope I never need services again, but if I do, Ill definitely go to them!
Absolutely amazing, great customer service kept me update with my baby(my car) I would definitely recommend Capital City Collison to everyone that is in need of collision work
Capital City Collision went out of their way to help me. Really impressed by the team and their commitment to customer service.
We wont go anywhere else for body work. Matthew is fair and easygoing. He was able to get us in and out and was honest when a repair was something he could do while we waited without having to order expensive parts and labor. Easy 5 star!!!
Matt and his crew went far and beyond my expectations regarding the repair of my car. He worked with me to stay within a reasonable budget. He has my whole hearted 110% recommendation. I would not consider anyone else for cosmetic or collision repair to my car.
Great service, very friendly! I called this morning and they were able to look at the car this morning and get us in and out quickly! Highly recommend!
Highly recommended. I will not take my cars anywhere else. This is a great body shop with very skilled employees who actually WANT to help you, and not just pump out 100 insurance claims daily like some of these other local Raleigh body shops. You will not be disappointed with Capital City Collision.
Capital City Collision was AWESOME! Matt evaluated my situation quickly and dealt with the insurance company promptly and took care of all the paperwork. He drove to the Rental Car place, and picked up my car, which is a big deal because it saved me a lot of time. He fixed my Camry in 1 day. And returned it at the Rental Car place. Excellent Job, for a reasonable price. He also took care of a few things which were not included in the quote for free. My experience with Capital City Collision was totally exceptional. Thanks Matt and Capital City Collision. I will definitely return and I would surely recommend Capital City Collision!
The customer service at Capital City Collision is Superb. I hit a deer with my car. From start to finish, the process was extremely smooth. Matt was excellent and was able to not only put my mind at ease regarding the process but was also able to answer all of my questions quickly and efficiently. Highly recommend!
Thank you for making my experience great by taking care of the scrape on my car immediately!
Matt and his team did a beautiful job fixing my rear bumper. Price was reasonable and he was very easy to work with and friendly. If I ever need body work done again, Ill definitely be taking my car here again. I cant recommend Capital City Collision enough.
5 stars!! By all means! Matt was great, worked w/ my insurance company and completed my repairs quickly! Outstanding work, outstanding service. Definitely will be recommending Capital Collision to any and everyone who needs body work done!
During the past year we have had 2 accidents with our car. A friend recommended Capital City Collision. I was immediately impressed after the first call, and the estimate visit and mostly with the repair work. And both times, I was surprised at the cost (no collision on the car). The car was completed when promised and looks just wonderful. Both times. I would recommend Capital City Collision to everyone. EL RALEIGH NC
This family-run business did an excellent job on my Mini Cooper exterior and I would highly recommend them! I mostly interacted with Matt, who was very helpful and did a great job, and everyone there was extremely friendly and professional. Very happy I stumbled across this shop and will definitely be back if need be!
Capital City Collision was wonderful to work with! They were professional, courteous and did great job of repairing my car after it was damaged by debris on the highway. They made whole process go smoothly as possible. I will be highly recommending them to my friends and family!
I was scared to go to a shop in Raleigh because I usually have my collision work done in Winterville, NC. I called around to a few shops and they either had an attitude, or no availability to fit my car in. I called Capital City collision and they look at my estimate and came and towed my car with no extraness. Even though my wreck was around the thanksgiving holiday, they had my car ready the day before thanksgiving! Wade took great care of me. He even took my rental car back for me with no questions asked. A few weeks later I was having issues with my car again and I thought it was wreck related. He came and picked my car up and took it to a specialist for front end damage. Found out it wasn’t wreck related and I needed a new back tire. He replaced it for me, brung back my car and told me Merry Christmas!!! I could not believe that I didn’t have to reimburse this man or anything. Great people! I would def come back if needed and I RECOMMEND THEM TO EVERYONE!
Hello my name is latoya just wanted to say i had a fender bender on my car matt said to me dont worry you will be happy when u get you car bk he stayed in touch with me keep me posted and up dates needless to say i was passed happy looked brand new again wow i was ecstatic and the paint job was passed perfection ! I just want to thank you guys at the shop i was pleased👍👍
Matt did a great job repairing my fender for a very reasonable price.They were fast and efficient. I highly recommend them!
Excellent service and excellent work. Matt and whole team are very friendly and go beyond to make customer happy. I have used them twice for big ticket items and very happy with their work and would highly recommend them to family and friends in Raleigh area.
We recieved excellent care and car repair at Capital City Collision. Matt was friendly, responsive and attentive from a customer service angle. And our van was repaired with great skill. The front end looked terrible when I took it in after a crash, but it looked brand new when I picked it up - inside and out. They helped coordinate with our insurance company and rental car company, and I was able to trust and relax through the whole process.
If youre looking for the best and most trustworthy body shop in the triangle, then Capital City Collision is your shop. The owner Matt and his crew will fix your car up to even better than it was before the accident (i.e fixing factory defects, buffing etc) all the while handling the insurance company (a huge relief). He is always there to answer any questions while your car is in the shop and when you go pick up your car youll be astonished by the results. Capital City Collision is my go to and the shop Ill recommend from now on!
Capital City Collision was recommended by a friend and it was a good one! Matt & Wades explanations, communications, and follow-up were all top notch! I am happy with the work they did on my 07 4Runner. I recommend Capital City Collision!
Matt and his crew did such a great job on my car. I was unhappy with a couple of blends from a previous paint job as well as needing some bumper cover, mirror cover and a few smaller issues addressed. They did an excellent job and I couldnt be happier. It makes the parts of my car that I didnt have addressed look a little tatty in comparison!I would recommend CCC without reservation to anybody.
Excellent customer service and I would highly recommend Capital City to anyone. My wife scratched our car with the baby stroller and Matt saved the day buffing it clear and wouldn’t even charge me for the repair !
Capital City worked on my 2012 Audi A8L W12. Someone backed in to the bumper. Their paint job was phenomenal, it really takes a close inspection to tell its not factory paint. It is indistinguishable from ten feet away. I also paid to have the rims refinished - that took a little extra work, the subcontractor (Rimguard) missed a few spots. No big deal, Rimguard also took care of it. But, working with Matt was great, great communication, great job. I have three other cars that all need some cosmetic work - I am a perfectionist about my old pristine cars - and I will take them back there. This shop has earned my business.
Matt and his team did an excellent job on my repair. From drop off to pick up they took care of everything!
These guys provide great work and great customer service. Try them the next time you need paint and bodywork you wont be dissapointed!
Someone hit my car and left a note (with her insurance info, thankfully). Based on reviews, I went to Capital City Collision. There is no fancy waiting room, coffee, or TV like the big guys who treat you like a number; instead, you get a small, family-run business that does one thing and does it well. I took my car in for an estimate, and Matt handled everything; the insurance company, the rental car, all of it. My car looks NEW. Really great job, and great experience. Big shoutout to Matts dad, Wade; who needs a TV in the waiting room when you have him?
I met with an accident and went to these guys. Matt was awesome, he took care of everything. He spoke to my insurer, he get me a rental car booked from my insurer, he dropped me at rental car location. In fact I couldnt get my car repair with Matt, as my insurer told its a total loss.
Found this shop purely by looking for somewhere close to my office, they offered a competitive price and the customer service was great so i gave them a shot - still you always feel like its a roll of the dice when taking your pride and joy for repair. I cannot recommend this place highly enough, incredible quality of work, great communication and the service from Matt was 1st class. Have since (unfortunately) used them for another 2 repairs for mine and my partners car. They seem to take care of a wide range of regular and high end cars, in case you are wondering ours were a Camaro and a Focus - both nearly new.
I would highly recommend taking your car to these guys! I was rear ended and the driver at fault had horrible insurance, but CCC made sure that everything was taken care of. They really went above and beyond their responsibility to make sure I had as little stress as possible during the process. Im not sure how they did it, but they matched the metallic silver paint exactly (2008 Vantage). My car looks amazing--just like new!
My truck was hit by another vehicle Sunday night June 4, 2017, and 930 Monday morning I was at Capital City getting an estimate. Matt was professional and fast, and he told me they could finish it by Friday, in time for my planned road trip out west the following weekend (he ended up having it done a day early, Thursday June 8). The truck looks great, better than new, and was cleaned up inside and out when I picked it up. Matt drove me from his shop to Enterprise to get a rental car and waited with me to make sure it was all set before he left. He picked me up there on Thursday after I returned the rental car, and drove me back to the shop. Matt owns the shop and answers the phone, so youre not talking to a revolving cast of different employees when you call (you talk to the boss). I had a great experience with this repair. I always wonder when I see so many 5-star ratings for a business (are the ratings real?), but my experience with this shop was an authentic 5 stars.
Never knew there was a Maserati specialist in Raleigh. As an experienced body repair tech myself (over 20 years), I know how complicated the exotics can get. Nice to know so many Exotic owners and dealers trust their shop. That tell me alot, Im impressed.
I am very satisfied with Capital City Collisioncustomer service, workmanship and pricingThis is an honest environment to get your car body repaired.Excellent and clear estimateExcellent workExcellent customer support
Excellent work, done right the first time. I had rear bumper cover that needed to be replaced on my BMW, and Matt and his team did a perfect job. The paint on the bumper matches the rest of the car perfectly, something that people often complain about with other body shops. He even negotiated with my insurance company in order to use an OEM bumper instead of a reconditioned part. They returned the car to me nice and clean, and overall the service was friendly and efficient. I dropped my car off on a Monday morning and got it back on Thursday morning, which for me was quick enough. Thank you, CCC!
No frills facility but you wont get better body work anywhere else. Great people too.
Outstanding repair to our new Mercedes SUV! Great customer service as well!!
They were super nice, very affordable and incredibly quick. I would reccoemend them to anyone.
Capital city Collision did a great job on my car
Maserati of Raleigh recommended Capital City Collision and after reading the nice reviews...I thought why not trust them with my Maserati QT. I must say, my experience with Matt was far from the nice reviews i read on the website. Matt was Very unprofessional with inquiring about my petsonal businesss which had nothing to do with repairs to my vehicle. I mention my concern to Matt and he apologize for over steping his boundaries. However, things continued to go down hill from there including Maserati of Raleigh providing Matt with my paid invoice with out contacting me for approval. Long story short, i would never do business these two establishment. Capital City Collision dont deserve a star but it was the only way to post my experience. The Abosolute Wost Experience!!!!!
Easy to communicate and good job
Excellent service!
Excellent.