user
Shutters9-1-1
22454 Glass Ln, Punta Gorda, FL 33980, United States
Appearance
Shutters9-1-1
Comments
Bo
Review №1

We are extremely pleased with the quality of the workmanship of the hurricane shutters installation.Allison was also very helpful with ensuring things were completed in a timely manner. She made contracting with Shutters 9-1-1 a pleasant experience.Overall we were very pleased with David and his team and highly recommend them for the installation of hurricane shutters.

DJ
Review №2

Wanted to give everyone our experience with Shutters 911, a family owned local business. They gave us a very competitive quote and promised delivery in 8 - 10 weeks. They were here in 8 weeks and installed them. They did an awesome job. If you are thinking of shutters you should get a quote from them. They also give veterans a discount. You won’t be sorry.

Bi
Review №3

Nothing but praise for the crew that quoted and installed our Shutters! Very knowledgeable and professional. installed our shutters and went over everything we needed to about putting them up and down. Very pleased! Thanks!!

Ad
Review №4

Had a great experience with Shutters 9-1-1! The free quote was very detailed and David was very knowledgeable and patient as I asked many questions. There was an air conditioned (big deal in this heat) mobile showroom that allowed me to look at and choose the product I liked best on the spot. Scheduling was easy and the receptionist were very sweet. Juwan, Anthony, Andreas came to install our shutters and they were very professional and efficient with time. They spent time showing me how to maintenance them. I highly recommend this company for anyone needing their shutters maintenance, wanting new shutters, or just needing their shutters put back up after getting their lanai resurfaced or house painted.

CW
Review №5

Shutters 9-1-1s customer service, from presentation, administration to final installation, was terrific. The administration and installation staff was knowledgeable, accommodating, responsive, and courteous. We are incredibly pleased with how our new shutters heighten the look and security of our home.

Ca
Review №6

Thank you David, office staff, and the great installer guys! We love our new shutters! Great job! What a difference to our home.

Gr
Review №7

Great staff all around. My initial contact was with Allison to set up measurements and a quote. After a period of time the panels were ready for install. There were a few scheduling conflicts due to backlog of previous work related to ongoing weather. I wanted to be present for installation so that added additional scheduling delays. I met Juwan and Anthony that morning. Two great guys, courteous, knowledgeable and their work was very good. They were careful as to not damage any landscaping during the panel installation and mindful of their surroundings. They were short 5 panels and immediately called Allison to order the shorted panels. I paid them in full which I was uncomfortable about seeing as we were short on panels and inspection still required. I contacted Allison twice as to the progress of replacement panels and she assured me it was in work. I am not the easiest person to deal with in situations like this and Allison was very professional throughout the whole process. My shorted panels arrived, installed and passed the inspection. She also followed up to inform me the inspection passed. I would highly recommend this company. Staff was very professional. Kudos to all in a market where customer service is long forgotten.

MS
Review №8

Today Shutters 911 installed our Hurricane Shutters—Bahama shutters for our windows and Roll-downs for the doors. David, the owner, was very accommodating to our needs—shutters that we could actually put down ourselves—if and when a hurricane ever does come our way. The installation crew did an excellent job and was extremely neat and respectful. Having moved here from Miami and going through Hurricane Andrew, you never want to be complacent and unprepared. I highly recommend Shutters 911!

Gr
Review №9

Very professional and knowledgeable. Anthony explained how they were anchored to our villa. We asked him if he could anchor our flag holder for us since they had the proper drill bit and he was happy to do it for us. They cleaned everything up when they were done. Juwan explained how to close them properly and made sure we knew the sliding door shutter locked on the inside. We highly recommend them.

Ka
Review №10

Shutters 911 technicians just finished installing our accordion hurricane shutters. Every step of the way--from the initial home visit to assess and measure the windows, to working with the office staff when ordering the shutters, to the installation itself (by Juwan and Anthony)--has been top-notch. The shutters are high quality. Special thanks to Juwan, who made sure we understood how to close, open, and lock the shutters and how to maintain them and made sure all our questions were answered. I highly recommend Shutters 911!

Ro
Review №11

Great service! Never easier to select the right type of hurricane shutters for our home. Speedy delivery and very professional installation. Highly recommend this company...you will definitely be satisfied with the results! Competitively priced also!

Sh
Review №12

David offers the best quality materials for the money. He came out to measure and show us the product in their mobile showroom. What I also liked was the installers are long-time employees, not sub-contractors. Great experience from start to finish! Highly recommend this company.

Ma
Review №13

We just had our hurricane shutter installed . We are very pleased with the service and quality of it. All front and lanai will be protect and I now have peace of mind. Shutters 9-1-1 exceed our expectation . David is such a professional and I love his mobile showroom :-)The team that came to install are knowledgeable and friendly . Juwan is in top of everything and made sure all was cleaned after they finished it. Had good laughs with Anthony and Andreas . Office staff are very helpful,looking forward for their return to install my garage screen . Highly recommend this company.

Ga
Review №14

We had three local Port Charlotte companies give us an estimate on our home. All of them said we couldnt do Accordion shutters on our lanai area. We could see that it was challenging. Shutters911 was referred to us so we had them come out for an estimate. David said he could do it, no problem. He was right! Our house turned out great! Communication was top notch and installers were great too!

Ma
Review №15

Great experience beginning to end. David was great explaining our options. Allison in the office couldnt have been nicer. The installation team was efficient, cleaned up afterwards and were just a nice bunch of guys to work with. Thanks to all!

De
Review №16

“Wanted to give everyone our experience with Shutters 911, a family owned local business. They gave us a very competitive quote and promised delivery in 8 - 10 weeks. They were here today in 8 weeks and installed them. They did an awesome job. If you are thinking of shutters you should get a quote from them. They also give veterans a discount. You won’t be sorry.”

De
Review №17

From the day David and Juwan came to give us an estimate we have enjoyed the customer service from everyone in the company.We had our shutters installed today....we love them!I don’t usually write reviews but we love our new Bermuda shutters (both inside and out) and the courtesy from every employee from sales, scheduling and installation is impressive enough to take the time to write a review.

Do
Review №18

Shutters911 exceeded our expectations from start to finish. They were thorough and educated us on product, great communication through out process and our install guys were great too! Anthony and Brett were a pleasure and showed us how to operate our new shutters when they were done. Great experience, highly recommend!

Ma
Review №19

We received prompt and professional service starting with the estimate for the shutters and ending with installation well ahead of schedule. All of our hurricane shutter options were clearly explained to us which made choosing the ones that would meet our needs an easy decision. We highly recommend this company after experiencing their neat and efficient installation by their friendly installers. They also have competitive pricing.

Mi
Review №20

Shutters 911 just completed my hurricane shutters this afternoon. This is a 1st class company to say the least. The mobile showroom is a very clever idea and my grandson thought it was pretty cool. The communication was top notch (I was called in advance on every part of the process). I only refer the Best being in the construction trade myself. Thanks to the entire Team!

Na
Review №21

They were so helpful to put our shutter back on for us. I saw the two guys a week or so ago outside wearing your red shirts advertising Shutters 911 and rushed outside to see if they could help me. They were back today, remembered my situation and took immediate action to help me. They called their supervisor to remind them of my situation and got the ball rolling immediately. They are very personable and understanding guys. You are fortunate to have them working for you.

Bi
Review №22

Schedule- exactly as agreedInstallation- well done and explained the operation of the shutters throughlyOffice staff- very knowledgeable and promptlyreturns callsSales- excellent presentation. Price was very competitive with two other bids. No ‘hard sell’!!

Er
Review №23

Superb job installing my new hurricane shutters! Installers Juwan and Luke were prompt, friendly and very skilled at their job. They understand what customer service is all about. Big thumbs up to Shutters 9-1-1.

Te
Review №24

This company has got it together. Dave was very prompt to come out and give us an estimate . He offered the best price for quality hurricane shutters. I would recommend this company . Insulation was quick and quality work is appreciated.

Jo
Review №25

Juwan and Luke from Shutters 911 were at our home today installing accordion hurricane shutters. They worked so hard and so efficiently and did such a great job. The angle of our front window isn’t standard, but they did such a nice job in framing out the window for the shutters. We highly recommend using Shutters 911.

Mi
Review №26

I got several quotes for accordion shutters and decided to go with Shutters 9-1-1. Their rates were competitive, but mostly because David was very professional and made me feel comfortable from the start. On installation day, the two men, Juwan and Luke, did a fabulous and efficient job from beginning to end. They provided detailed operating instructions, maintenance tips, and left the job site clean. I highly recommend Shutters 9-1-1 to anyone! Thanks.

Ch
Review №27

Today we had our new storm shutters installed by Shutters911. The crew arrived on time and explained what they would be doing. When finished they cleaned up and explained how to work the shutters. They took their time explaining this. I found the men to be very professional. I would highly recommend this company.

Me
Review №28

Professional all the way thru my experience with this company. From the Girls I spoke with on the phone, thru to My first contact with the salesman, who was impressive. He was informative and helpful with my decision making. Workmen came on time, were friendly, courteous and efficient. Answered all my questions. Id definitely recommend this company, and when the time comes, will give them repeat business.

Jo
Review №29

Every aspect of my experience with Shutters 911 was great. Alice and Karen, the women at the front desk were professional and answered all questions. Due to our fixed income we only are able to put on a couple of shutters at a time. The company did not complain about this. The installers were courteous and diligent workers. We were happy with all aspects of the service offered by Shuttets 911.

Pa
Review №30

Hi Im a customer of shutters 911 and I would just like to state that they were all very professional, workship work which was very professiona they cleaned up afterwards I liked the whole process from the beginning to the end I highly recommend them.

Er
Review №31

Exceptionally professional - and not just on the site but from the moment I first contacted them. Communications and follow-up was top notch; many contractors in Florida could learn from these guys.

Mi
Review №32

Great people behind this company. Professional, courteous and friendly. Product is just what was advertised and promised. Thank you Shutters9-1-1!

Te
Review №33

The installation was done perfectly ! The two guys were awesome, very nice and respectful! Great job ! We will be happy to recommend your business ! Thank you !

Jo
Review №34

The guys showed up on time, and did a great job on removing and reinstalling our shutters. They cleaned up the job and we are very satisfied and would recommend them to anyone else.

Mi
Review №35

Excellent serviceInstallers very thorough and knowledgeableWas quoted 4 to 8 weeks for installDone in 4 weeksTook my old panels to Habitat for HumanityWill definitely recommend

Ro
Review №36

The experience of shutters 9-1-1 was excellent from the beginning they bring a trailer to see all the options and the installers did a great job from start to finish. Highly recommend

Mi
Review №37

Outstanding company. David (owner) provided quality products and service . We found his installer team to be highly professional and competent. Office team (Allison& Karen) always followed through and confirmed all schedule appointments. Shutters 911 reasonably priced and their service in our opinion beats out their competitors - by far . Without hesitation, highly recommend this company to perform all your shutter needs. This is not a paid endorsement but rather a valid consumer who used these services .Mike & ClaudiaBoca Royale

Ma
Review №38

Just had my Shutters Installed. I liked how David came to my house with his Mobile Showroom. The installers, Jamal and Luke were very professional and made sure I knew what to do. Also the office staff was very professional. Thank YouMary Ann Sousa

Bi
Review №39

I had the owner David come out to give me a quote, I also requested a quote from another company. Once I met David, I knew this was someone I could trust to do business with. He explained everything to us along with the options. Once we agreed to do business with him, his dedication to details stayed the same. His installation crew of Jaquan(sp), Luke and Jeremy were wonderful hard working young men that seemed to enjoy working together and made a good team. They also explained everything they were doing and kept us in the loop 100%. The roll down shutters they installed are nice looking and easy to pull down. Wonderful company.

Ma
Review №40

Had them come buy to install a big job. top notch quality. very good at job and fast workers. highly recommended for the job!

Ja
Review №41

I had my accordion shutters installed today on my entire house. The installers were great. I wish I could remember all of their names...besides Juwan. They were courteous, respectful, efficient and very knowledgeable about their products. They installed 12 shutters in less than 3 hours. They actually took the time to wipe them down! They look great and Im so relieved to have them! The company was so easy to work with, starting with David, the owner, who personally came out with their shutter trailer so I could see exactly what I was getting. Everyone I dealt with in the office was great, kept me up to date with progress and was prompt to call when they came in and ready to install. I highly recommend this company! Thanks Shutters 911!!

ma
Review №42

We ordered the accordion shutters approximately 4 months ago. Due to Covid, there was a backup in manufacturing these shutters and the folks at Shutters 9-1-1 told us that it would be approximately mid October before they could be installed (best case scenario). Well, manufacturing took longer than expected but Allison and David kept us informed every step of the way. When the shutters arrived at their facility, David called my husband Terry and said they needed to schedule the installation date. Terry asked when they could be here and David responded with tomorrow. Awesome! The next day, Juwan and Luke showed up to install the shutters. They were personable, friendly and proficient. They spoke to me first to make sure that their understanding of the installation was the same as mine. Once the job was complete and they vacuumed and cleaned up the entire installation site, they took time to show me the proper way to open/close the shutters, explained what basic maintenance needed to be done, and what to do if I ever had any issues with the shutters. I truly appreciated their professionalism. I would highly recommend this company to anyone looking for hurricane shutters!

Us
Review №43

Juwan and Luke did a great job and took care of the issues with in a week, not months to come like other shutter companies.

Ke
Review №44

We just had a bahama shutter placed on our house for shade on the window. It is so nice we love the look and to help cool the house. Here is the punch line it is on the second story window. Jamal and Luke were awesome and did a spectacular job. We like the company and are in the process of getting the rest of house done. Thanks everyone for your help. I recommend this company if your looking for a great job.

Ra
Review №45

Terrific company with which to work. Owner brings a van right to your property with products & samples on display.Owner and employees are professional, friendly, easy to talk to,and answers any and all questions you might have concerning the purchase and installation of the shutters. The installers were punctual, knowledgeable. Before leaving they walk around and explain anything you have questions about concerning the functionality of the shutters and how to take care of them. They make sure that you have an understanding of and can open/close the shutters yourself. All work-staff down to the secretary in the office were professional, courteous, and personable. We feel we received a very high quality shutter for the cost. We give this company a superior rating and know without a doubt that if we Were to have any issue at all with this product, they would be right here To attend to it. It was a pleasurable experience from beginning to end.

Sh
Review №46

They did a great job doing our shutters, they do it right the first time . All employees are Friendly and helpful . They are the best by far . I had called over 5 other companies none of them can come close to SHUTTERS 911.

Da
Review №47

Excellent company. From owner to office staff to installation crew it was a very positive experience.Highly recommended.

Ri
Review №48

Juwan and Luke were the techs that came out to install our 4 hurricane pull downs today. The two of them were very professional and friendly explaining the maintenance and functions of the shutters after their installation. . We will definitely use them again to finish the other windows in our house....Rich Levitch7/22/21Juwan, Anthony and Andreas were here this morning to install the shutters on the 8 remaining windows. A very professional and courteous team of workers. I would highly recommend them and their company for any install.

Ja
Review №49

Our shutters were installed today and they look great! Thank you for a very professional installation.

Ri
Review №50

I am very pleased with the shutters and exceptionally pleased with the service of Juwan and Luke. Several weeks ago, I needed some minor service and the final cost was below the initial estimate because they were honest when they determined the repair was not as extensive as originally estimated. I am very pleased with their serviceI would like to add an additional review. On 3/2 they did some additional work for me and again I was very pleased. Juwan and Luke were the technicians and their work was again excellent. I would highly recommend this company and be sure to ask for Juwan and Luke to do your work.

Ji
Review №51

Outstanding people with outstanding shutters and installation services. President of the company David Sublett was very helpful from the beginning and provided us the best estimate for what we wanted. The office personnel are knowledgeable and always polite. Installers Juwan and Luke were courteous, efficient and did an outstanding job. This company is highly recommended!

Jo
Review №52

Just had my hurricane shutters expertly installed by Luke and Djwan (I hope I got the spelling close). Great crew and made the installation a pleasure, knowledgeable and efficient. Great job guys.

Ci
Review №53

Juwan and Luke were professional, polite and efficient. We both are very pleased with the job they did and would recommend them to everyone!

Do
Review №54

Shutters installed & they look great. Thank you

ri
Review №55

Had a high velocity accordian shutter installed. The guys did an excellent job, were very professional and explianed how the shutter operated. Great product, great price and great installation.

Kr
Review №56

Due to covid the manufacture was behind on material. They kept me updated on the progress and were very Apologetic about the wait time. Juwan and Luke did a great job installing! I was very pleased with their service and they were very professional.

Je
Review №57

They did an awesome job Luke and Juwan very professional.

Dr
Review №58

Very good work on my new shtters911 Done Dec 16,2020. Happy with the work.thank you.

Ni
Review №59

Would absolutely recommend this business. Smooth transaction and on time (even earlier than expected) installation. Employees are super nice, fast workers but take the time to explain how things function and maintenance. I am happy with my decision to use this local company

le
Review №60

Shutters911 was great experience. Very professional and friendly business.

Le
Review №61

I just had Shutters 911 install my shutters on my back lanai. I am thrilled with the product, the company and the team of installation guys.Luke, Juwan, and Jeremy were my installers and they all did a fantastic job. Im very impressed. Not only professional but the nicest guys. They cleaned up afterwards and the shutters look wonderful. They even cleaned off the stickers and vacuumed. Who does that -- they take pride in their work.I am so relieved to have purchased the Nautilis Roll Down Shutters and have the peace of mind when it is most needed.The owner, David has it going with his company. Professional, honest and they bring their showroom to your home.My recommendation is Do Not go to anyone else for your hurricane protection. This is the company you want with the right product!!!!Very Satisfied Customer, Leane E., Venice, FL

JA
Review №62

Refreshingly professional, high integrity, and quality products.

ga
Review №63

Wonderful,and easy,no problems

Information
84 Photos
63 Comments
5 Rating
  • Address:22454 Glass Ln, Punta Gorda, FL 33980, United States
  • Site:http://shutters9-1-1.com/
  • Phone:+1 855-755-0911
Categories
  • Home improvement store
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Similar organizations