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Dean Auto Collision Center
700 N Main St, Providence, RI 02904, United States
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Dean Auto Collision Center
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Ro
Review №1

The best there is HANDS DOWN! Dino is the person you always wanna deal with when it comes to having body work done on your car. Have been a customer of theres for many years and have never been disappointed by them not once. They always deal with the insurance and everything else. You just get your car to them they get you in a rental and they take of the rest! Thank you again for another great job on my Black 2019 Nissan Murano!

Pa
Review №2

Brought vehicle here after an accident. place was very very busy but was seen quickly. They have a young woman Zoey who handles insurance process she is very knowledgeable and knows her stuff. She was very reassuring to me very patient with my 100s of questions and handled the entire insurance process for me start to finish which is helpful after an accident when your shaken up. Vinny who does rental cars is very polite and thorough and made me feel like I knew him my whole life. Very funny guy. And Dean of course keeps everything running smoothly. Staff is 10/10 stars can’t wait to get my car back and see the work done will update wen I have car back

Ma
Review №3

My experience at Deans was what any customer or patron should expect out of a business or service provider. I got into an accident in December of 2019, and Deans was my shop of choice for repair. Prior to choosing this place, I knew nothing about it. My experience with Dino was SOLID. He assures you from the get go that he will take care of you, and they did just that. I got my car back and it was in better shape than it was before. I got in the accident. There were some minor issues that I had after the initial repair, and Dino fixed these things at no extra cost. I initially was in a rental car through my insurance that I had to pay a percentage of, but the team at Deans got me into a car for free. Id recommend Deans fasho to anyone who needs the services they offer. I hope that your experience can be as good as if not better than mine.

Sa
Review №4

I truly can’t say enough about Dean Collision. They took the best care of me, and did a beautiful job on my car. They did some body work on my vehicle and it looks better than new. I will always go to them in the future and would refer anyone looking for an excellent body shop to them.

Sa
Review №5

Greatest of service in all of New England. Get all my car fix there either out of pocket or via insurance claims. Dino always takes care of me and when things take too long he always provides an alternative. The only shop I know that goes beyond their scope of work, and express concerns about about others things on the vehicle. Dino makes that place run smooth.

Er
Review №6

I just had my vehicle repaired there, they did a great job.Dino went out his way to make sure I was happy.Great job guys & gals.

St
Review №7

A few weeks ago, somebody rear-ended my car, causing considerable damage. Upon looking upshops within the area, I came across Deans Autobody based on very positive reviews. Within moments of entering the shop, I was greeted by Dean himself. Since this was an insurance claim, I had some concerns on how everything would be handled, but Dean made the process extremely straight-forward and easy, even providing me with a vehicle to drive while the repairs were being made. Deans Auto was able to meet the tight window I had to make, and with the car coming out looking brand new, inside and out (with a great interior detail); the paint job was fantastic and matched perfectly!! If you are looking for a professional and very responsive place to take your vehicle, you will be very satisfied with Dean Auto Collision Center.

De
Review №8

All worries gone as they handle everything from fixing car to rental while waiting for repairs to be done

Sa
Review №9

The best place to go, the only auto body that provides and all in one service. Dino will go above and beyond and return the car better than before the accident

Jo
Review №10

Thank you !! My car looks great.

Sh
Review №11

They did a quality job fixing my car. Everything looks brand new. Owner is a nice guy too.

Sh
Review №12

I can’t say enough good things about Deans. I’ve recommended them to family and friends numerous times. Here’s what you can expect— 9 times out of 10, Dino is already outside when you pull up. The man is busy - always working directly with customers! But he spots what you need done before you even say anything, he still listens to you, and walks you through the process. No hassle. No lies. This place keeps it real and does great work. In no time, your car will leave their hands looking brand new. 5 stars!

re
Review №13

The people who answer the phones are extremely rude.

Jo
Review №14

Great service. Staff is friendly and direct. Rental was in great shape when I received it.

Rh
Review №15

Very fair and friendly,great people, real champions 🏆 in my book

Da
Review №16

This is the best auto and collision center in Rhode Island hands down! Dino was extremely professional, friendly, and helpful in getting my honda civic back bumper repaired as well as the engine cover. Being a busy healthcare professional, it is not easy to find time to have your car repaired. Dino made this process seamless from start to finish and had a rental car for me prepared.Dino and the company are wizards: sincere, friendly, courteous and efficient and they know how to get body work done!! The person I worked at with rental was also very quick and kind.Overall, Im extremely satisfied with my experience here! Go here over anywhere else! You will NOT be disappointed.

Je
Review №17

My 17 Camaro needed to have engine replaced. They worked with me and found the best deal and where very proffesional. I will continue to go to them for automotive needs. thanks Deano and Bill for being so on top of everything with me!

Ja
Review №18

Twice they switched up the parts they were putting in my car. Walked away not even knowing if the work was done right... go figure it wasnt. I do not recommend this body shop to anyone!

An
Review №19

They have just opened a new tire and service center. I had a tire puncture, and they fixed it immediately and for a great price (pep boys and others wanted to replace tire instead, rather than patching it). I would absolutely go back and recommend their tire and service center to anyone. This is absolutely where we will be taking our care for service in the future. Thank you!!!!

Va
Review №20

Seamless service from beginning to end. The front desk receptionist is friendly and approachable. Dino himself is a gem: kind, courteous and efficient. The person I worked at with rental (didnt catch his name) was also very quick and kind.I have never had such an easy experience dealing with a car repair. Turn around time was quick (two days for my case) and the rental car was included. I am so very pleased with the service and the cost. They turned what I thought would be a huge nightmare into an insanely easy process and eased tons of anxiety for me. Love these guys. I highly recommend Dean Auto Collision!

M
Review №21

😣

Di
Review №22

They are by far the best. From the moment u walk in the receptionist is the sweetest women an hilarious I might add then sitting with Dino he helps with everything step by step then to helping out with a rental. I’ve had the best experience ever with them I wouldn’t go anywhere else or send anyone anywhere else. They are all the bomb.

KT
Review №23

THE PEOPLE TREAT YOU LIKE YOU ARE THEIR FAMILY ( your car will come out, like its the first time you bought it)

Jo
Review №24

Please read before you take your car there!!! Dino was a really great and nice guy and tried to do everything to help me out. He fixed other things in my car not accident related, awesome guy BUT the bad quality of service on my car and lack of professionalism outweighs the kindness. I had such a long and bad experience that i regret taking my car there.To keep it a little short, every time my car finish date approached I went to pick it up and they gave me an excuse as to why its not done and it was a different one each time. When I got my car back it was not finished and the car frame on the doors and the interior which were wrecked by an accident looked like they ordered it from Walmart or were not even replaced just bent back in place and attached. Once I took my car out the lot I noticed there was no oil in the car a few days later (which was one of the services that they said they needed to do the first time i went to pick up the car) I took it back they fixed it. My window frames fell off, they did not attach it properly just took the old one and bent it to make it straight and put it back on. My new car doors paint was chipped. Some of my stuff were stolen in the car not valuable stuff just a bulk pack of gum and air-fresheners from BJs and when I called to ask about it Dino said well i told you to take all valuables out those arnt valuables so i didnt know your staff would steal it, it was in the compartment why the heck were they looking in there when it has nothing to do with the service. A LOT more to this story but ill be writing a book if i go on. Just know it was a headache and a lot more stress.A few months pass and what led me to write this is i notice that the paint they used on my car easily chips by the slightest pebble on the highway. The car windows stopped working (it was cricked when they gave it back but workable, now it just dosnt work) I didnt want to take it back i rather youtube it at this point. The interior on the back seat popped off. The car although runs perfect till this day just the body work, seems like they used duck tape and crazy glue to repair the car.I would recommend maybe going to a different auto body, a lot more to choose from. This was kind of a cheap value auto body shop. I dont blame Dino, just all the people he has working for him. Again hes such a great guy but just a terrible value. Overall, a headache I did not need.

Ty
Review №25

Dean Auto Body was awesome, they did an amazing job on our car. It looks great and the service was done exceptionally fast. We felt taken care of from start to finish. Highly recommended, would absolutely return for any auto body needs.

Ch
Review №26

I had a great experience here having my pilot done! The rental was given to me the same time I dropped my truck off, it was so easy! Just got my truck back and it’s absolutely beautiful! Thank you Dean Auto

Ja
Review №27

Car looks brand new. They went above and beyond - even took care of the interior. Highly recommended!

Er
Review №28

Whatever your situation is - Dino will make it work. I was able to get the repairs I needed, without having to stress about out-of-pocket expenses. The repairs took a little more time than I would have liked, but when I got my car back it looked/ran brand new. I had a few post-repair concerns which Dino addressed with urgency - no questions asked. Overall, the highlight of my experience was being treated as a truly valued customer - something that few businesses aim for anymore.

Ka
Review №29

I can not speak highly enough of Dean Auto Body. After reading amazing reviews I decided to bring my car here after it was involved in a hit and run accident. Dino took such great care of me and I immediately relaxed with the confidence my car was going to be taken care of. An auto body shop that looks after the customer not the insurance companies!! Picked my car up in the set timeframe that I was told when I dropped it off. I even brought my husband’s truck back to get an estimate on some body work that needs to be done and I got an fantastic quote for the work. I will be returning soon and have already recommended Dean Auto Body to so many of my friends. Plus the free rental was so convenient. I highly recommend this place. You will see that they are very busy but for a good reason! Look no further!!

ne
Review №30

Dino was very condescending and objective when I raised some questions about how they fixed my car.

Dr
Review №31

From the intake appointment to the day we picked our car up, the crew at Dean made an otherwise stressful situation so easy. Dino took his time explaining the process and what any expenses would be so that there were no surprises. They worked directly with our insurance - we didn’t have to do a thing. And most importantly, our car looks great - they even detailed it for us! This is a great Rhode Island business to support!

Si
Review №32

Excellent and affordable serviceI recently had my rear bumper fixed after a valet scraped a good amount of paint off of it. When I arrived at Dean Auto, I was treated well by everyone, especially Dino. Dino was extremely friendly and gave me an immediate estimate for the repairs that was definitely on the lower end of bumper repairs from my research. The next day when I dropped off my car, Dino made sure to find me a ride home, since I didn’t have full coverage insurance that covered a rental car. Although he said the repairs would take 2 days, it ended being 5 days later that I could pick up the car. Still, I was happy since the car was much cleaner on the inside and out and the repairs went well.Overall, I’m very happy with my experience here, just make sure you can do without your car for a few days, especially if you don’t get a rental.

mi
Review №33

This was my first time at Deans Auto Collision Center and I am beyond impressed with the level of service I received. From the moment I walked through the door the staff was attentive though there is no doubt they are busy! Dino was very professional and answered all my questions and concerns putting me at ease throughout the whole process. They took care of communicating with the insurance companies (which can be very stressful); I appreciated that. I also appreciated being placed into a comfortable and clean rental while my car was being repaired. Overall, I am extremely satisfied with my experience and will certainly come back to Deans in the future. I highly recommend Deans Auto Collision for all your vehicle and rental needs; the customer service I received is unparalleled to anywhere else I have been to in the past! Full service, professionalism, kind and hard working staff; you cannot find this just anywhere!

Re
Review №34

The service itself was excellent. Zero issues there. It was a super-easy experience from start to finish, they eat your collision deductible, and they even give you a complimentary loaner vehicle, which was a massive help. The car came out looking brand new. They do great work based on my experience, which is why the rest of this review is unfortunate.After I picked up the car, I discovered I was missing some property that had been in my trunk -- an air compressor and a small bag of hand tools. I called the owner, who advised hed check in with (I believe it was) the body shop manager and call me back. I never received a call back, so I tried again a few days later. The owner had forgotten to check with the shop manager, and told me hed do so, and call me back. Again, I never received a call back, so I showed up in person on my lunch break about a week or so later. The owner didnt seem to remember my calls and told me to wait while the shop manager went and checked. I waited for about 20 minutes for the shop manager to return, at which point I had to leave because my lunch break was over. This was a little over a month ago, and I never received a call back regarding this matter. They absolutely lost a customer.

Ma
Review №35

Took care of work previously performed.

Ke
Review №36

First time customer; now customer for life. Brought my car for 65,000 mtce.to Dale Aguiar. Dale was very professional and courtesy. Dale provided a very detailed review of the service. Clearly aware of the work being done; on top of things! Nice to know I have found honest professionals to service my car.

Bo
Review №37

Very rude owner, this guy named Dino needs to learn how to talk to people. Being stuck up doesnt get you customers!

BO
Review №38

This was the Best experience Ive ever had for Automotive help, I could not have done it without you guys. May you and yours be Blessed this Season and thank younagain.🙏

El
Review №39

Front bumper was fixed quickly. Price was fair and affordable. Kind service. Would come back again.

Si
Review №40

They really managed to turn what was a crummy, stressful situation around! I needed to repair a broken hood latch. I was very stressed about what would need to be done. However, Dino really took care of me throughout the process. He was very professional, communicative, empathetic, and personable in answering my questions, and working with me on scheduling the repair. The entire staff also seemed to be personable and service-oriented. This shop doesnt exist to nickel and dime you. They are truly top-notch, and really seem to care about you as a customer and community-member. I cant recommend them enough!Definitely come here if you need to get some work done!

Id
Review №41

Phenomenal service. I brought my car in with a minor dent on the side and Dean immediately took care of it.I dont think I waited for more than 15 minutes before my car was returned back to me look looking brand new. Highly pleased!

An
Review №42

Dino is a life saver ! He is a man of his word ! Him and his team do an amazing job I highly recommend this place they take your worries away they give you a rental so you dont have to worry about transportation i would have been scamed out of my car if i didnt bring it to dino for a second opinion because i was told my car could not be fixed and i was offered 500 to junk it this is the first time in my life i ever took the time to leave a review but ik it needed to be done!!!

Wy
Review №43

By far the best service I’ve experienced in a very long time! Dino’s service is very efficient and I have to solute him for having such a great company. I highly recommend anyone to Dino.

Pa
Review №44

Do you know Im going to give you a 5-star review because I think youre a nice gentleman thank you for taking my Toyota Echo in and repayment the Fiat 500x you let me have Im just cleaning it up so look a lot cleaner than when I got it please call me when Mike has done this week I cant wait to get that back and start driving that again I know its going to be beautiful once it has a new paint job on it thank you and God bless my good friend Ill see you soon

Gi
Review №45

I would never recommend anyone to Dean Collision if you have a settlement that might be taking awhile ESPECIALLY. They appeared to be very friendly and helpful at first. But once they got the estimate/supposed check of the damage of my car, they were quick to get me out of there and returning their car even though the accident was still under investigation. They threatened to turn my car off on me and said I couldn’t stay in it any longer and told me it would take too long to fix the car. Granted it is taking awhile for the situation but what was the point in me going there to bring my car to be fixed if they can’t even wait to fix it and are giving me a hard time?I now have to return the car back before the investigation of my accident is over of who is covering the costs and may or may not be given a bill even though it’s clear the other drivers are at fault taking a left turn in front of me driving straight and should cover the costs. They themselves ( the collision center) said from looking at the police report that they are at fault and should be covering the costs. They clearly are all about the money and not really helping people. Whenever I would try to ask questions, they would over talk me and become impatient because I wasnt willing to make a haste decision. Please never go there.

Jo
Review №46

After our previous auto repair shop closed, we were in desperate need of an extraordinary new shop. Dean Auto is that shop. From the raving Yelp reviews to the nothing but phenomenal service, Dino is an amazing person along with his staff. They fixed the car to make it even better then it was when we initially bought it. No joke, the car looks and rides as if it is brand spanking new! I will always give my business to them and tell anybody and everybody in need of a great auto body shop to come here! You guys are the best!!!!

Ty
Review №47

I had a recent accident in providence on the highway were i was rear ended took my acura tlx 2016 car to dean auto collision handle my car well restored it had my car looking new very pleased with their work & all there work comes with warranty guaranteed i would definitely recommend having ur car fixed here

Va
Review №48

I got my bumper and fender fixed and they did a WONDERFUL job on my car made it look better than when I bought my car. Great service and wonderful people surrounded in the atmosphere. I would recommend to everybody and will be going back if I needed help again!

Om
Review №49

Got my car fixed here and let me tell you. Amazing. Cant thank dean enough. Would definitely recommend this body shop and they have there own rental company as well . 1 stop shop

Sh
Review №50

Treated me amazingly well and got my car back on the road.

Ta
Review №51

Dino and his staff at Dean Auto and Collision are top notch. They remove all your worry and stress after an auto accident. The handled the entire process for me. My car looked phenomenal when it was returned. When someone hit my son’s car they did their magic on his car. Thank you so much for everything!

St
Review №52

I backed into the bumper of a pick-up truck at

se
Review №53

I am so impressed with my whole experience. They offer the best prices, the warmest customer service and a sweet free loaner car.Its clear they take pride in their work. Not only were the repairs done well, they cleaned the interior of my car as well.

Je
Review №54

Amazing customer service, Dino was super hands on and I was given a rental that was the EQUIVALENT to my person vehicle which was amazing (Thanks Theo!!).I will be back, highly recommend.

Ch
Review №55

Deano has literally made terrible days much better for me. He is always going to make you feel like you are in good hands, they can handle anything and will put you in a much better rental than your insurance company will while they fix your vehicle. I couldnt recommend a better body shop for when your day went bad because of an accident. Not only that it they did top notch work on my brand new truck and cleaned and detailed every square inch including the outside. It was literally WAY cleaner than when I picked it up from the dealer. I would recommend anyone and everyone here I really appreciate how well this shop took care of me.

Me
Review №56

Dino is one of the most accommodating, nicest, and professional person I have ever had the pleasure of meeting. They take your car, update you, and even answer the phones after hours (sorry, I am on Hawaii time). Just a class act all around, if you dont take your car here, you are not well informed.

an
Review №57

To many cars parked in the front of the building I live next door I love walking because Im a pedestrian every time I walk up on North main Street a car driving on the sidewalk and I have to move out of the way Im sick and tired seeing to many cars to ad more i now drive and when i pull out i cant see incoming cars on north main street until collide into one and the small street that connect the parking lot to n main st is barely one lane wide and when an oncoming car come someone has to decide to get out of the way and normally the bigger cars forces his way in this shop should not be here to much cars in the way i hate it some much it just sucks

Kh
Review №58

They really take good care of you. Dino is the best!

Lo
Review №59

Great people and service. Dino gets the job done!

Da
Review №60

Great group of people and incredible workWould definitely recommend

ar
Review №61

Excellent and reliable service Id recommend them every time. They also have a friendly helpful staff willing to help help with everything from making the phone call to your insurance company with you and completing paperwork

Dy
Review №62

After breaking down in the dead of night during a drive back from NYC, I had my car towed to the parking lot in front of Deans Auto Collision Center. I left a note on the windshield and went home. In the morning, I received a call from a man named Dino who told me to come by the shop. Since my car was stuck there and I wasnt about to pay for another tow, he could have completely hosed me with the price. Instead, within 24 hrs he had my car back in functioning order, and neither parts nor labor broke the bank. Dino is a real, honest, caring, individual. I could not be more grateful that fate led me to him and Deans Auto Collision Center.

Ry
Review №63

Dino did a great job! Made a stressful situation quick and easy. My car looks nicer then when i bought it! Will go back for sure.

Kr
Review №64

Dino takes the greatest care of his customers!I have nothing but amazing things to say about this company!

Ca
Review №65

I cant say enough good things about my experience with Dean Auto Collision Center! My husband and I were involved in car accidents about 3 weeks apart. We had our cars in the body shop at the same time and they did fantastic work on both cars. My husbands car was brand new and it honestly looked better aftet they fixed it than when he picked it up at the dealership.The customer service was great at both Dean and at Richmond for the rental cars. Dino makes every customer feel like theyre family and he couldnt have been more attentive to every detail. He knows his business and makes the whole experience a pleasant one.Thank you Dino for all your help and I will definitely be referring anyone who needs body work done to Dean Auto! 👍👍

Sh
Review №66

Took my 1986 c20 in, they did cab Corner and touched up the paint, I couldn’t of asked for a better job. The old truck looks just like it did in 1986.

JJ
Review №67

Fair and very nice owner. I will return if I need my car fixed

Om
Review №68

Best collision center in rhode island

Ma
Review №69

DONT EVEN BOTHER GOING ANYWHERE ELSE!I am not from the Providence area, and I looked up reviews of different auto body shops after I was involved in an accident. I went to State Auto Body, and for what I thought would have been around $1000 worth of repairs, I received an estimate for $2500. Even though the other party involved with the accident was responsible for the damage, that number sounded like I was being upsold. Cue me looking into Dean Auto and Collision Center.I called Dean Auto and Collision Center, and I was told to come in for an estimate at my earliest convenience. As soon as I got there, I was greeted by a tall, dark, and handsome man named Dino who was going to give me an estimate on the repairs of my car. We walked outside, and he had a number for me within two minutes of looking at the car. Get this, it was almost half of the price of what State Auto Body was charging me. After looking at more of the work Dino and his crew did online, I knew I had to give my car to them.Dino treated me like I was his best friend. He is an extremely nice man, and he likes to bust your chops. Regardless, he even included a small part for my side mirror, a plug for my tire that had a slow leak in it, and he even gave my car a full reconditioning all for the price he quoted me for! I offered to pay him for the extra things, but he refused. I can see why so many people come to Dino for their car repairs now. The car looks brand new, both on the interior and the exterior.A small side note: with the amount of cars these guys take care of, be prepared to wait a fair amount of time for your car. Not to worry though! THEY GAVE ME A RENTAL CAR FOR THE TWO WEEKS MY CAR WAS BEING REPAIRED AT NO EXTRA CHARGE!If you need car work done, be it mechanical or auto body, please dont look anywhere else. I am referring everyone I know (and dont know) to come to Dino for their car needs. They take care of everything, and they can also set you up with a car while your car is being taken care of. The best experience I have ever had when giving my car for autobody repair. Especially because we didnt even go through insurance. This was paid for out of pocket, so Dino even had the chance to upsell me a little. He is a very upstanding gentleman and businessman who will take care of all of your cars needs.Dino will also tolerate you calling and bothering him about the status of your car, or anything that you need from your car while it is in the shop (I forgot my EZ-Pass). Trust me, I called and showed up a lot while my car was there. He may bust your chops about it, but it was all in good fun.I wish I had pictures to post with this review, but all I have is the prior damage to my car before it was repaired. Take my word on the fact that the car truly looks like I just bought it from the dealership.Dean Auto and Collision Center should be your first and only choice.Dino is now in my book as the man, the myth, the legend.

He
Review №70

Dean auto shop were very accommodating and took care of my claim stress free, and my vehicle looks amazing!

Jo
Review №71

Great place for both body work and mechanical repair.

NO
Review №72

It was great

An
Review №73

THE VERY BEST

Mi
Review №74

Dino and his staff did a phenomenal job repairing the damage to my vehicle after an accident. The whole experience was easy and painless.

Li
Review №75

Great services! Dino is very helpful!

Ca
Review №76

Deans attitude is horrible he make promises he cant keep

An
Review №77

A munio

Ch
Review №78

Absolutely terrible customer service the associtaes are rude and more concerned with their smoke breaks than helping a customer.Will never give them my business again!

La
Review №79

Fantastic, definitely sending everyone i know there!!!

Fr
Review №80

Great place

da
Review №81

I work here

Jo
Review №82

Consistent and quick

Information
71 Photos
82 Comments
4.5 Rating
  • Address:700 N Main St, Providence, RI 02904, United States
  • Site:http://deanautocollision.com/
  • Phone:+1 401-421-4700
Categories
  • Auto body shop
  • Auto glass shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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