user
Audi Princeton
959 State Rd, Princeton, NJ 08540, United States
Appearance
Audi Princeton
Comments
An
Review №1

Car shopping is one of my least favorite activities. Jared R made the selection, purchase, and pickup processes smooth and seamless. Effective and Efficient. Jared’s communication and follow-up were timely. Composed and Professional. I highly recommend him for your sales needs. The Finance lead and Tech Tour expert were equally helpful and courteous.The experience and results made the hour trip well worth it. The showroom is beautiful. The staff is professional and attentive. The treatment that I received precisely matched the vehicle class and my expectations of service excellence.I am thrilled with my purchase. If I have any friends looking to buy a luxury vehicle, I will refer them to Jared R and the Audi Princeton team.

Ma
Review №2

Amazing dealership. They put a lot of time and effort in making sure the cars are in the best condition possible. Michelle did a great job showing the car. Highly recommend this dealership to anyone looking for a car

Ch
Review №3

Recently purchased an SUV from Audi Princeton. Our lease came up this summer when inventory has been low and most dealers have had no motivation to do deals. Im happy to say that Audi Princeton and our sales agent Jade were fantastic. From first email contact to end of sale and beyond, Jade was friendly and informative and aggressive when it came to getting us a great deal. Will go back to her once this new lease is up down the line. Overall, had a fantastic experience at Audi Princeton. Beyond our agent Jade, everyone was friendly and eager to work with us. They were more than fair, and they were quite upfront at every step of the process.

Ch
Review №4

Car went in for a recall repair. Tam was very knowledgeable and great to work with. He took great care of making sure that I understood what the recall was for and that I had my car back in a timely manner! Thanks again!

Ma
Review №5

I had a very wonderful experience. Autumn was my rep and she made the time I was there pleasant. She was very polite & personable I would request her again for myself and others.Thank you

Li
Review №6

Recently purchased our first Audi from Rosalia. She was extremely patient and knowledgeable. The whole car buying experience was easy and stress-free thanks to her.

Ge
Review №7

These are wonderful people! Not only were they honest, but they became good friends, even family! Do yourself a favor and let them serve you …

Ai
Review №8

Had a very pleasant experience at Audi Princeton. They have a wonderful staff. Larry was extremely accommodating and always making sure we were being taken care of, he was very friendly and helping us all the time and he explained everything to us. Greg was also helpful, made the process of purchasing a car pleasant, clear and simple. Larry and Greg went through every necessary document and allowed us to make an informed decision on the car we chose. Great people, friendly people, great dealership, would certainly recommend.

Ri
Review №9

Great staff (tell Greg Sconzo that I sent you) and beautiful vehicles!

Da
Review №10

Love Audi Princeton! After a year of shopping Larry & Michelle were able to help us make a decision and purchase our first Audi. I cant say enough about them they were patient with us and very professional and knew their cars inside and out which helped us choose the right SUV for our family.

Je
Review №11

Just recently leased a 2021 Audi A4 from Audi Princeton, and I could not be happier with the service that was provided. I’ve leased a few vehicles before from various dealerships, but the experience I had working with Chris and Jared tops them all. My initial inquiry online was handled by Chris, who helped me iron out most of the details of my lease so easily and painlessly before I even went into the dealership. When I finally did go into the dealership to finalize everything, Chris wasn’t there at the time. However, he left me in the capable hands of his colleague Jared when I arrived. The whole time I was there, I felt relaxed and taken care of, and I can honestly say I actually had a fun time. Even my time with the gentleman from the financial department (I’m sorry that I’ve forgotten your name!) was pleasant. My experience this past week has been the best lease experience I’ve had. Beautiful dealership, excellent people, and an AWESOME car to show for it (Navarra Blue, Brown interior, black optic package, look it up, it’s amazing). Thanks guys for everything!

Ma
Review №12

Audi Princeton did a great job with my A5. I live in MA and my brake light came on during a visit to NJ. They gave me an appointment in less then 24 hours, completed a full inspection of my vehicle, fixed the issue with my brakes in a timely fashion (plus a recall issue with my vehicle) and they were very reasonably priced. Thank you Audi Princeton for coming through in the clutch!MLC - Boston, MA

Ni
Review №13

Had a great experience at Audi Princeton getting my new A6 yesterday. Jade, Chris, and Jeremy did their best to make this a super efficient process and even the contract work went very fast. Thank you team!

ve
Review №14

Bad service and they don’t even wash the car after a $600 service.Avoid this place

An
Review №15

A heartfelt thank you and a big shout out to CARL MESAROS and to Audi of Princeton Service, for helping us out in an impossible situation last week when our spare wouldnt inflate to replace a flat tyre. With all our other options exhausted, we contacted Audi of Princeton and were directed to speak with Carl. He not only provided the required spare tyre but also sent an Audi Service member to help us with it. Carl was considerate and extremely gracious and saved the situation from turning into a nightmare. The service provided was outstanding, it was a pleasure talking/dealing with him and he is truly an asset to Audi of Princeton.

Ge
Review №16

Unbelievable car and service! David Rojas and his team were knowledgeable, professional, direct, helpful and considerate of my needs. I hate being sold and I never once felt pressured. Instead, I felt guided with their vast experience and suggestions. I bought a used 2017 Audi A6 with only 9600 miles on it. Not only did David honor my interest in this car, he and his team delivered it to me in perfect, almost brand new condition. I will never use another dealership again. Highly recommend.

Ro
Review №17

My wife and I recently purchased an A7 from Audi Princeton and the staff was professional and courteous from our first phone call, to the finalization of sale. We spoke to multiple Audi dealerships and found our interaction with Audi Princeton’s staff - seamless. Adam Bush reassured us over the phone while booking our appointment that we will be provided the best sales experience, and our Audi sales contact, Ryan Mulcahy, went above and beyond while working with us. The car configuration we wanted was not available at Audi Princeton, but Ryan did a sweep of the entire East Coast and got the car we wanted by negotiating with a dealership in Connecticut. The finance manager, Shree Jasty, was also a pleasure to work with. He gave genuine advice on the recommended protection packages and offered a fair price for them. We would highly recommend Audi Princeton for anyone looking to buy an Audi.

Pe
Review №18

Buying an electric car from Audi Princeton was a great experience. Jade reached out to me earlier in the year after I made an online inquiry and kept in touch patiently until I was ready to make a purchase. At the dealership, the car I was interested was ready to test drive upon arrival and Ryan M was very helpful in navigating the whole process, even giving me his personal number. Highly recommend!

Je
Review №19

Audi Princeton was a pleasure to work with. Chris Riches was wonderful and went above and beyond to get me the car I wanted!

Ca
Review №20

Buying a car is a stressful process, especially for me since it’s my first purchase. After shopping around several dealerships, I ended up at Audi Princeton and was helped by Ryan Orsi. He is very knowledgeable about their product portfolio and has so much patience for all 3 millions of my non-stop questions. Most importantly, Ryan was willing to go above and beyond to do business with me. He made this process very painless and I’m so happy with my new car!

Ja
Review №21

We are very happy with Ryan and the rest of the Audi Princeton teams service. They quickly and efficiently helped us find a car that matched what we were looking for and had it brought over from out of state in just a couple of days. They were also helpful and flexible getting the paperwork done with the insurance company, which was a bit trickier than usual because we had just moved to New Jersey. Overall, excellent and friendly service.

Ad
Review №22

A beautiful place to purchase an Audi. Bought a brand new Q7 !! The staff and the service is amazing. Right from greetings to test drive to post deal communication it’s all top rated. Anthony the brand specialist and Larry made everything possible to accommodate my deal and were very pleased to talk during the negotiation process. Amazing customer service to meet the buyers need. Hoping to see you guys soon and deal more.Sree was amazing support to guide and make sure everything is is accurate.Thank you Anthony, Larry and Sree at Princeton Audi !! Pleasure to have your views. The car is beautiful !!

S.
Review №23

I followed the sms msg instructions to leave my key in the drop box and wait. 40 mins later I came in to retrieve my key. When I walked in the door, the receptionist asked if I was there for VW. I told her no, Audi and that I just wanted to get my key that was in the lock box Next To Her Desk. She smugly repeated/ enunciated AuDi. She then instructed me to stand next to a 2nd reception desk to be helped. Stood there for 5 mins. While waiting two more white men walked in and where she greeted them & asked if they were there for Audi service. No assumptions for those guys.. A passing serviceman asked if I was being helped. I replied no. Then the receptionist tried to jump in and ask the serviceman Is she being helped? I turned to her and replied No SHE is not being helped! I just want my key! The serviceman quickly passed me my key and I left. Flemington Audi is nice and accommodating to Everyone.

De
Review №24

This was the best experience of my life. Very quick service. Hope you have a great day.

En
Review №25

What a pleasant experience - 5 star hands down. Went car shopping to many different Audi dealerships and by far Chris and Ryan exceeded my expectation as they were willing to work with me over the phone by providing a quote within my budget in which no other dealership was able to provide or even come close to. Once I got to the dealership, I felt like I knew these guys for years and it was only our first meet. They had all the paperwork and insurance already setup by the time I got there which allowed for a smooth operation which did not last any longer than 30-40 mins and I was on my way out with a brand new car. I would refer these guys to my own family members so believe me contact these guys and feel the same experience that I did when I was there.

Bi
Review №26

A casual inquiry about 2020 Q5 translated into trading off the previous 2017 Q5 Premium Plus and get home with a brand new 2020 Q5 Platinum S-line. That’s what we call it an experience. Being a returning Audi customer we can’t expect more customer obsessed service from a car dealership. They went above and beyond to get the deal cracked. Dealt with the Audi brand sales specialist Anthony Zingerman, young energetic professional did whatever he can to convince and get the sale done. And he continued to support me post sales as well, I must say this time I have better experience over my previous Audi buying experience. Where the sales guy did not even respond to me(different dealership) once I am out off the dealership. Lauren Waldrop’s experienced master stroke made the deal more sweeter and convinced us, yes this is the place and we felt valued as a returning Audi customer. I would definitely do an injustice if I don’t mention about the finance manager Mr. Shree. Last leg at the finance manager’s room is the scariest part for us while buying a new car, and most of the times the joy of buying a new car gets suppressed by the last few tough bargaining happen there over extended warranty, additional road side assistance kind of insurance purchase. This time we could not realize that we crossed the bridge, Shree handled it so nicely and smoothly. Overall a very satisfactory and smooth sailing experience with Princeton Audi dealership and personally we highly recommend them.

pr
Review №27

Well if you own audi then stay away from this place .. they dont have time and are short of resources ... you have to wait for hours to even talk to them once you are at service center .. its a premium car so you expect at least the same experience .. i asked them to provide quote on brakes and nobody has even called me after reaching out three times .. there are better secice centers i hope .. audi you need to improve your customer experience at service centers

Il
Review №28

Just had the best car buying experience at Audi Princeton. Anthony Zingerman is a great salesperson to work with. Anthony was courteous, listened to my needs, and did not pressure me into any decisions. Anthony made car buying a pleasure. All the staff at the dealership were great to work with including Larry the new car sales manager and Brandon the tech person who showed me how to use the tech in the car. I highly recommend Audi Princeton and would definitely buy from them again.

Ja
Review №29

I don’t have a single negative thing to say about this place and my experience. Rose, you made it very easy and reassuring to purchase a vehicle from your dealership. My wife and I thank you and the rest of the staff tremendously. Straight forward, honest, and made us feel like we made the right choice. We purchased a beautiful used 2016 A6 that honestly looks like it just rolled off the show room floor. Love the car and loved our experience at this dealership. Thank you again!

Sc
Review №30

Wife and I with the kids gone and careers going well treated ourselves to nice car after years of minivans. The sales and service at Princeton Audi are top notch. The sales department knows thier product and is not a high pressure team, they know they have a great product and are just there to help you get what you need. The service group goes the extra mile, as youd expect from this class of product. Loaner vehicles are new and clean and service it done on time. Highly recommend Audi Princeton if you want to get your self an Audi

Di
Review №31

This is by far the best Audi car dealership in the area ! We bought our first Audi 15+ year s ago- Not only are the sales people/staff good, genuine and knowledgeable- We have never had an issue with our cars, the service department is always easily accessible, friendly, courteous and top notch.We will be Audi customers for life- They are wonderful to work with and the cars are awesome! I currenlty have a Q5 and so happy with it! (David Rojas is a great sales rep and Larry C the sales manager is just a good guy! (he was our sales person for several years and has since been promoted- with good reason!). If youre on the fence about Audi- consider visiting this dealership.... You really wont be disappointed. :)

Ra
Review №32

Extremely pleased with Audi Princeton dealership. The salesman Anthony and manager Larry were extremely courteous and professional. They worked hard and went beyond their means to accommodate my needs and requirements. Finance person were pleasant and professional.Very nice Q5 etron Quattro buying experience, never experience before with any other dealerships came across in past.

Ri
Review №33

Truly the best automobile service team. Tam was truly superb handling all of my needs. I highly recommend this place over all. I was highly impressed, and service was in a timely manner.

Li
Review №34

Thank you!! Thank you for making my first Audi purchase so easy! Thank you David Rojas for your professionalism & outstanding knowledge about the product you represent. You made my husband & I so excited about our new car! You explained everything in such detail, making our buying experience so easy. Once we decided to purchase our SQ8, you made it happen in no time. Thank you, a million times over.Thank you Charles for also making our purchased smooth & easy. Your preparation before hand took no time at all, the fastest signing ever! Thank you for answering all our questions & for being genuinely excited for us.And Brandyn Csorgo, I don’t think I have enough adjectives in my vocabulary to describe you, your personality, your knowledge & your enthusiasm... You explain everything about my car! I know it was a world wind of information and you know I’ll be calling, but from the first time you joined us in our test drive to being there (all day) for my delivery, your knowledge about Audi is remarkable. You took so much time to make sure I was comfortable. I thank you for making my purchase so awesome and thank you for sharing your knowledge with me so I can enjoy driving my new car!Thank you Princeton Audi for having such wonderful, knowledgeable, professional & genuine people represent your brand.I’ll be back soon.

dh
Review №35

All in all, princeton audi is an ideal dealership to partner with. I was notified of the progress each step of the way. I even had a video sent to me of the mechanic doing a walk through of my car. I am very pleased with the service.Great staff and Great Service

De
Review №36

I found just the perfect certified Q5 at Audi Princeton at a very fair price. David Rojas was very helpful in getting the car ready for me to practically drive away by the time I got there from CT. They even kindly to reimbursed me for a replacement tire which had a small leak and the sensor was going off. I deeply value their swift resolve. Love my new car. Thank you David!

Ma
Review №37

I purchased a used vehicle from this dealership at the recommendation of a family friend and will admittedly say that the process went as expected when the initial purchase was made - a few hiccups along the way but nothing too out of the ordinary. In fact, my experience was rather nice.Fast forward another month and Im getting the runaround from customer service, lied to by my salesperson, and even got asked to simply disobey state laws because its COVID (Newsflash: You cant make up false claims and pass them off to your customers - official administrative orders from your state dictate that... perhaps your legal counsel missed that part).After many fruitless emails, multiple phone calls with my salesperson, a discussion with the GM, and a phone call to my legal counsel, Audi of Princeton has finally succeeded in fulfilling their legal obligation and simultaneously wasting my time. I would recommend turning elsewhere if youd prefer a stand-up operation that doesnt feel the need to give you the runaround in order to save face.

Pi
Review №38

I bought an 2020 Q 5 Audi Today 09/03/2020.The sales person helping me was David Rojas. He explained everything very nicely and answered all our questions politely. He explained and showed us all the features of the car. The buying process was seamless and on time. Thank You David.Shree Jasty helped with documentation, warranty and payment. He was also very helpful and answered all my questions politely.I had some issues with the car in the evening and took it back to the Princeton Audi dealership. They were already closed at the time I arrived and it was raining heavily and I asked for help regarding the new car I bought in the morning. I met Shree Jasty and he referred me to Larry who was very nice to come out in the rain despite being closed for the day.Larry drove the car with me and showed me how to use some of the functions and took care of other issues I had. Thank You so much Larry.Very professional Dealership.Piyush Patel

Ri
Review №39

Another wonderful experience at Princeton Audi! I had the pleasure of working with Greg Sconzo, who guided me through the process of both terminating my 2017 A3 lease and entering into a new 2020 A3 lease. Greg laid out all my options and clearly explained the financial implications. Excellent communication and follow thru at every step in the process. And a hats off to the rest of the team, including Larry Colleton (who fine-tuned a few final particulars), Charlie Gonzalez (who efficiently managed the closing process) and Jeremy (who patiently and expertly instructed us about the new A3 features, many of which we were unaware of). Total Pros!!

Sa
Review №40

Absolutely great experience. Recommend Salesperson : Greg & Audi Princeton.

Pa
Review №41

Had a very pleasant experience at Audi Princeton. Ryan made the process of purchasing a car pleasant, clear and simple. Went through every necessary document and allowed us to make an informed decision on the car we chose. I very much appreciated this honest and attentive practice. Larry was also helpful and outright pleasant in his help. Great people, great dealership, would certainly recommend.

Fr
Review №42

Excellent experience. I worked out a deal with Larry Colleton over the phone and there was no nonsense. We put a deal together in 20 minutes and setup a pickup date for the following weekend because I was coming from 2 hours away. Ryan Orsi was my specialist and kept me informed every step of the way. When I picked up the S3 it was prepped exactly as I had requested and the transaction was flawless. The paperwork was ready for me and all numbers were exactly as agreed. Even though I was in a rush during delivery, Jeremy (another part of the team) went through the car with me efficiently and I was on my way. I am glad to give my business to Audi Princeton and I’m looking forward to the next deal with Larry and Ryan!

Al
Review №43

Just stopped by Princeton Audi, after having issues with a previously purchased car, the roof rails that came with the car we weren’t given a key to so we could not install them on the car, I spoke to the manager Larry who offered brand new roof rails at no charge and had them installed for me to make my trip easier thank you Larry, five stars!

Sr
Review №44

Rose and Larry was exceptional with their customer service. Never thought a quick phone call to Rose would end up with us walking out with a new car in a few hours:) it is one thing to try & close a sale Vs Try & go the extra mile to make sure the customers needs are met and is happy. This team figures out a way to make things possible. Thanks again Princeton Audi Team. with Charlie/Sri/Lauren - their finance team is impeccable as well. Keep up the good work and I am sure to pass on the good word!

Pa
Review №45

Wonderful service! Chris and Shree were great to work with and made the car buying process stress free.

G
Review №46

We wanted to share the wonderful experience we had purchasing our new Q5 at Princeton Audi. From start to finish the experience was professional and courteous. Our sales representative Ryan was honest and up front with us from the beginning to the end. He walked us through all the details and answered all our questions. Jade kept our toddler entertained while we were completing the paperwork and didn’t rush us. Larry the sales manager was extremely accommodating and always making sure we were being taken care of. He even threw in a Audi shirt for our toddler that made us all so happy. We highly recommend buying from Princeton Audi, this is our second Audi from this dealership and they always aim to please. Thank you Princeton Audi!

va
Review №47

Last weekend we bought a used Honda CR-V at this dealership .Jared was our sales rep and he was the best! Even though we were not buying a new car Jared treated us with respect and professionalism. I highly recommend this dealer and please ask for Jared.

Ta
Review №48

The quickest, easiest and most transparent car buying experience in my life! Anthony and his team were extremely professional, courteous, and fair about a new A6 lease. Have been to other dealerships in the area and would definitely recommend coming here first!

We
Review №49

Extremely pleasant and smooth buying experience with Ryan Orsi - love my gorgeous A5 cabriolet!!

je
Review №50

The best dealership for transparency and pricing.We were assisted by Jade, Ryan, and Charles. Each of them were readily available and straightforward.As price conscious buyers, this dealership stands out. We drove an hour and a half out and they did not waste our time. The best lineup of used cars weve seen and all at the right price.Very happy with our used purchase. Thanks guys!

Na
Review №51

Extremely good service and help from Tom when my battery was dead. He came to my office to diagnose the problem and went back to Audi to get jumper cables and came to jump start car and followed me back to Audi where they replaced battery. He was very kind and competent and I am grateful for both!

Pr
Review №52

Overall awesome experience.

Re
Review №53

My experience at Audi Princeton was top notch. I was in the market for a 2017 Pre-Owned Audi Q7. After experiencing less than stellar service at other dealerships I was apprehensive about traveling over 90 minutes to visit this dealership, but speaking to Jade Atkins over the phone put me at ease. She answered all of my questions and I felt very confident about the information and asking price of the car before I even entered the dealership. From the moment I entered I knew I made the right decision. Greg Sconzo, who sold me my car, provided excellent customer service. He was attentive to my questions and made me feel comfortable without trying to oversell me. I felt very confident with my purchase and even though there are a number of Audi dealerships closer, I will return to Audi Princeton when its time to purchase another car.

Br
Review №54

Audi Princeton makes the car buying experience enjoyable. Working with Joe and Ryan Orsi was a pleasure. Doing the shopping experience remotely would normally be a challenge but Ryan always made himself available to answer my call or return them promptly. His effort, poise and patience is top notch. Car buying should always be this fun.

Ri
Review №55

We turned in our 2018 Q5 and David Rojas helped us purchase another one. It was a fantastic experience with help from Charles, Jeremy and Larry. They were all very professional and very knowledgeable about the vehicle. I will definitely use Princeton Audi again!!! Rich S.

Ma
Review №56

Being in the car business, my sales person was a newbie. While he was nice, he missed a few key points during my purchase of my vehicle. Also, when picking up my vehicle my car received deep scratches on the tailgate of my SUV. I wrote an email to them expressing my disappointment, all I received was an apology. Which I guess at this point is better than nothing but it would have been better if they offered to fix my car not try to cover it up. Very disappointed in the lack of customer service there.

Be
Review №57

We have had wonderful experiences with Chris Riches. He made our car purchases very easy and relaxing and he guided us through learning the new technology on the cars. He is very kind and patient and takes his time with the buyer. We had an excellent experience at Princeton Audi. The atmosphere is welcoming and caring.

St
Review №58

Got our Q3 with Greg Sconzo as our Audi Brand Specialist. Greg helped us select the best options package for our needs and found us the perfect vehicle. Couldn’t have been happier with his service or the vehicle we now drive. Highly recommend Greg, Audi and Audi Princeton.

Ch
Review №59

Excellent experience at this dealership leasing a Q7 - there were a few hiccups along the way due to Memorial Day but that didn’t take away from the service that was provided.

Ku
Review №60

JUST GOT A 2020 S7!! AWESOME SERVICE! I WOULD LIKE TO THANK RYAN. SUCH AN AMAZING PERSON. VERY NICE, POLITE AND PROFESSIONAL👍

An
Review №61

I recently took a trip to Audi Princeton with one particular car in mind that I had found online. Upon going to the dealership, I was being assisted by their sales associate Anthony who was more than helpful. Throughout the entirety of the process from the test drive to finalizing our deal, everything was smooth and professional. Anthony was very knowledgeable when it came to the vehicle and all of its features to give me the best understanding of what I was experiencing as well as giving information on all aspects of the car. I was able to test drive and feel comfortable with the car without being rushed or pressured into anything. The negotiation process was fair and understanding, in addition to the professional and respectful interactions that I had experienced in my time dealing with this dealership. I would definitely buy from here again and recommend for anyone looking.

Fa
Review №62

I have continuous good experience with Audi Princeton. On my last service on 12/22/2020, Tam was very helpful to me explaining all the details on my service and particularly, he was very efficient on communicating with me through text message! 5 starts!

Re
Review №63

The reviews WERE NOT GOOD before I purchased my vehicle, but Id found the exact vehicle(infinity) that Id been wanting with low mileage at audi of Princeton. The trunk button wasnt working. They said they fixed it and the trunk button later went completely inside the trunk! $70 fix at mieneke! I drove an hour back home there was noise from my exhaust. They said I could bring it in and that it would be covered since I just got it. TWICE I drove there an hour away and the problem still exist!! Told me we never said we would fix it. It cost too much money. After driving that far and using their audi loaners within 2months and my car rides better! Too add to it all.. the service worker was unprofessional asking me if I was an exotic dancer bc I had black tights on! Bad experience. Ended up taking my vehicle to Feasterville low cost exhaust. They removed the seals for free. End of issue

Ro
Review №64

So let me tell you a story about a guy named Ryan.Hes great.Made my wife feel super comfortable while leasing a vehicle, and I cant wait until my current lease runs out so I can talk to this guy again for my next ride. Will be referring all Audi business here as much as I can.

La
Review №65

Audi service overcharged me by $250 by listing the same services twice in the invoice, under different names. Specifically, the invoice shows total charge for 150k service, which is comprised of oil change, fluid replenishment and minor inspection, as per maintenance schedule. And then it shows additional (separate) charges for the same services included in the 150k maintenance schedule. I asked the service representative several times to double check the charges and explain to me, what is included in the 150k services, but kept receiving the same answer (over and over), that $250 is a 150k service charge. They did apply a 10% discount to the entire invoice, so overall they overcharged me by $136.A day after the service, I got a text message which said that it came from Carl Mesaros, the Service Director, and invited me to contact him directly at that number, which I did. However, when I called the number, I found out that it belongs to the same service advisor (Tam Edmondson) who overcharged me.

An
Review №66

This is our second lease through Princeton Audi and once again we had another great experience. Ryan Orsi was on his A-game and was able to get us into another lease at the price we needed to be. He called us less than a week later to follow up and make sure we were happy, and to see if we had any questions. We are always treated with respect and we would highly recommend Ryan and his team for top quality service.

Ke
Review №67

I recently purchased my second q5 from Audi Princeton. It was a wonderful experience. Anthony Zingerman went above and beyond to make us feel comfortable buying a car in the middle of a pandemic. He even offered to help us with any problems we should encounter with technology by stopping over and showing us again! The entire car leasing process was completed so quickly, we were done and driving our new car in record time. Was a great experience!

Ca
Review №68

First-time Audi owners here and Anthony Z helped us through from start to finish. What a great experience and he got us an amazing deal!We will definitely refer him to friends and colleagues.

Ro
Review №69

Rosalia Salam is a very good person to work with. Im not a fan of car-buying at all given the lack of transparency in the process and the tricks that car dealerships and salespeople utilize. Rose was very straightforward and was responsive to all my questions/concerns. Shoutout to the Finance Manager I worked with (not sure of name), but he was very straightforward and honest with me. If you want an Audi - go here. Bottom line - transparency, no pressure, and great experience. Other dealerships should emulate Audi Princeton.

Ge
Review №70

Would like to thank Greg and Jade. Great people. Took an extra step for me. Would highly recommend Greg and Jade if you are looking for new Audi. Jade and Greg will certainly make sure you are happy with your purchase. Thank you Greg and Jade!

Mi
Review №71

We were searching for a particular A5 sportback, of which in a 500 mile radius, only 5 were available. Audi of Princeton exceeded my expectations, so professional, courteous and friendly. We were able to do all phases over the phone and emails, until we arrived to pick up the new car. They beat the other 3 dealers price without even having to haggle, and actually the Manager at another Audi dealer told me no way you are getting that car for that price! When you get there and they try to change it on you, call me and we can work something out!!! Well guess what, the price was what we agreed upon and again the staff was excellent, Ryan our salesman couldnt have been more patient and kind, even coming in on his day off so we could pick up our car . It was worth the 105 miles we drove to get there ! If you are in the market for a new or used Audi, you really should call or visit Princeton. Thanks again Audi of Princeton

ku
Review №72

Very nice sales, no push and comfortable deal.

Ab
Review №73

Bought a new Audi A3 from this place. I will definitely recommend the dealership. Great service and very warm and friendly staff.They went to great lengths to get me the exact car I wanted and delivered it as promised. A very transparent process and they helped me in each step.Connor helped me getting the vehicle. A huge thanks to him. Also thanks to Lauren, Shree for helping me out throughout the process. They made me feel special and valued customer and were equally excited.A really amazing car buying experience. Thanks a ton.

Re
Review №74

I want to thank Ryan O for delivering excellent customer service and for making the process of helping me choose the Audi that I truly wanted easy and pleasant. He was patient, honest and answered all of my questions. He made the final process run smoothly and in a timely manner. I highly recommend Ryan O at Audi Princeton. Thank you !!!

Pa
Review №75

WOW! I had a great experience at Audi Princeton. My salesman Anthony Zingerman didn’t play games, he was very straight up and transparent about prices. Anthony made sure I got the best possible deal, l walked out of there smiling. Friendly atmosphere Exceptional customer service and sales professional. LOVE MY Q7. 👍🏽👍🏽👍🏽

Pa
Review №76

Highly recommend Audi Princeton! The stand out of my experience was my salesman Anthony Zingerman. He was knowledgeable, friendly, and patient. Even though I am from Philadelphia, I will be a loyal Audi Princeton customer after such a great car purchase.

Ri
Review №77

A great place to look for Audi vehicles if you are looking for one. The sales advisor are quite friendly and they do not employ a lot of hard sell when I went there. My feeling is that they believe that the vehicles will sell themselves on their own and they are there to answer your questions and guide you on things you might want to get more detailed explanations. My sales advisor Greg Sconzo arranged a test drive for me because the vehicle I was interested in was not available at the time I went there the first time and would not recommend you to purchase one without actually doing a test drive to make sure that you will be happy with the vehicle if you purchased it. One of my better experience in purchasing a vehicle and I have done this over 8 times aready. So if you are interested in an Audi and its in this dealers inventory, you should definelty give them a look.

Bi
Review №78

I recently had my first experience and purchase at Audi Princeton and it will definitely not be my last. From start to finish Conner King was professional, helpful, honest, and understanding. The service from other staff members and the experience were exceptional, I would recommend anyone to Princeton Audi. Thanks for one of the best car experiences!

Om
Review №79

I went down to a Princeton Audi last month and had the pleasure of dealing with Greg. He made sure I didn’t leave the dealership without a car and me being extremely happy with it. I want to thank the wonderful staff for helping me purchase my first Audi and making the whole process a simple an easy one. If you make it in to see Greg make sure you stay till the very end for the best part of it all.

Pa
Review №80

I worked with the salesman, Anthony Z, and couldnt be happier. My overall experience at Audi Princeton was great because of him. He was helpful and supportive and that made me want to do business there. They had to fix an open recall before I could take it home and Anthony was communicating with me and keeping me updated every step of the way. When I came back, he had all the paperwork ready and I drove away 30 minutes later. Couldnt be happier. Highly recommend and would return.

sh
Review №81

Ive bought several cars from Princeton Audi and have always been pleased by the efficient sales team. Ryan Orsi was particularly helpful recently in locating my new A-5, making the purchasing process easy.Im also very pleased with the service team. Always helpful and efficient.

NJ
Review №82

Had a positive buying experience with this dealership and in particular Ryan Orsi. I drove 60 miles to shop with them as they had the best prices around. Ryan did a good job to ensure we were satisfied as customers. I recommend both!

Ma
Review №83

Audi service is top-notch--Greg Sconzo went above and beyond to get me the car I wanted, at the price I wanted. He was knowledgable, friendly and truly cared about making me happy. And he sure did! A wonderful experience all around.

Je
Review №84

Moved to the area so have used their service department for tire replacements and maintenance but will definitely drive 45 minutes away to service it somewhere else.. no communication whatsoever. Left 4 messages with no call back. Speak with someone finally who tells us to come in and when you do come in they have no idea who or why youre there. I understand its an uncertain time but the first thing your automated message says is we would like you to make an appointment before coming in and when you try you cant get a hold of someone and no one will call you back. Clearly not very well run.

Sa
Review №85

An excellent experience all around. Ryan Orsi was able to come through with a great deal and get everything done in an extremely timely manner. We were on the road enjoying our new Audi in no time!

A.
Review №86

I just leased a car with Princeton Audi yesterday and had a great experience from the minute I stepped foot in the door. Everyone was very nice and my salesman Anthony Zingerman was very knowledgeable about the features of the car and made the extra effort to find the exact color combination that I wanted. The entire experience was very positive.

Va
Review №87

I purchased my Jeep Renegade through Audi Princeton, Anthony Zingerman was the best! He answered all of my questions and addressed any concerns I had! Ask for him for your next vehicle purchase 😊

Ka
Review №88

We worked with Ryan Orsi to buy a used Toyota at Audi Princeton and it was the best service we have ever received when purchasing a vehicle. We highly recommend calling Ryan, he is professional, courteous, and very eager to help. We greatly appreciated that he always called back when he said he would.

Ty
Review №89

This was the best car purchasing experience ever. All of the staff at Audi Princeton treated me and my family with the upmost level of respect and personability, I was treated like a family member from the moment I walked in. Gregory, one of the salesman assisted me with my vehicle selection and sale, proving everything that I had previously thought about car dealerships wrong! 10/10 service and staff!

Ra
Review №90

I had a great experience when buying my new Audi 2020 Q5 but poor experience after when I got my vehicle serviced for the first time. I tried calling Audi service Princeton at least 10 times and left voicemails and no one responded yet. That’s not what I expected especially from Audi. Sorry to say this I am enjoying my car but disappointed in the way I was getting no response for a service question.

GV
Review №91

If I could give 6 stars for my experience with Connor King at Princeton Audi today, I would. I purchased a beautiful Q7, and the process was smooth and seamless. Connor was extremely knowledgeable about the car, and he was such a pleasure to work with. He went out of his way to make every detail perfect, and really delivered first class service. I will be returning for another car with Connor King, Shree Shasty and Princeton Audi! Well done!

Pr
Review №92

It was a very smooth and comfortable experience leasing new A5 during this pandemic time. Anthony Zingerman was very professional and helpful throughout the process. Thank you Audi Princeton and Anthony Zingerman!

Ri
Review №93

We recently had a great experience at Princeton Audi. Our sales manager, Larry, was knowledgeable and very pleasant to work with. In addition, the staff were friendly and helpful. Our new car is awesome!!

Ad
Review №94

I had a great experience purchasing a new car from Ryan Orsi a couple weeks ago. My previous Audi lease from Princeton Audi ended in the middle of the COVID shutdown, but the dealership was able to help me extend my lease until I was comfortable purchasing my next car. Once things started to open up, Ryan helped me find the right car for me. Most importantly, I felt they were incredibly fair. I was very happy with the deal I got.

At
Review №95

Rosalia was super accommodating and extremely fast to respond when other dealers never got back to me. They got me a great approval and overall very positive experience overall!

Al
Review №96

This place is amazing! So professional and smooth process! I was working with Ryan Orsi and he’s an amazing sales person and knows his stuff! Everything was practically ready when it was time to pick up the car and wasn’t pushy about anything. Communicated very effectively and without his service I wouldn’t have been able to drive off so fast! Go Ryan!!!!!

Ky
Review №97

Great experience at Audi Princeton with Ryan Orsi! They moved the process along quickly and we were able to drive our new vehicle home the same day. Definitely recommend!

Jo
Review №98

Amazing experience at this dealership. The entire team at Princeton Audi was very kind, upfront and accommodating during the purchase process; most notably Anthony Zingerman, my salesman and Larry the sales manager. There were no hidden surprises. They were honest and fair in the negotiations and beat other dealerships bottom line by a lot. I highy recommend this dealership and definitely ask for Anthony., you won’t be disappointed, he was very knowledgeable about the brand and all vehicles. I could not be happier with my new Audi A8L. The car is second to none.

De
Review №99

I recently purchased a pre-owned vehicle from this dealership my sales person was Rosalia she was awesome. I told her the purpose of me purchasing this vehicle was for my daughter and she understood exactly where I was coming from I needed something very reliable and very safe she was up to the challenge because she had two daughters of her own and she knew exactly where I was coming from. we negotiated a price and seal the deal which was awesome but then it came up that there was a fee UV Theft window etching fee of $438 that was non-negotiable. I spoke to the manager about it and he explained to me that this was already done to the vehicle and that its done to every vehicle on the lot and it is non-negotiable so I had to pay it. I felt that was very unfair and thats my only downside about the dealership.

Ma
Review №100

Best Car Buying Experience with Covid 19 also..I have brought 6 cars . but one of the best exp I have and also cost is very very competitive. If I have to buy another car. I will look first with princeton car show room only. I have Lauren and Ryan. Lauren i spot on what the customer need and make very good offer. Ryan is amazing sales person.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:959 State Rd, Princeton, NJ 08540, United States
  • Site:http://audiprinceton.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb-main
  • Phone:+1 609-375-1167
Categories
  • Auto parts store
  • Audi dealer
  • Auto repair shop
  • Car dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations