Bought my first gun and went back for a awesome paint job, great price and always willing to give guidance when needed. Very professional. Great customer service. I continue going back.

Very friendly and professional. My favorite shop since I moved to Phoenix 2 years ago. Will never go anywhere else. Definitely check this place out.

Russ over here at JT Arms is the man. Not much more needs to be said. Hes very knowledgeable and friendly. He went out of his way to pin a stock for me for a sale to california, did all the shipping and paperwork so there was no hassle on my end. And hes always ready to help me find whatever im looking for with a smile on his face. Highly recommend

Bought a lower from this shop a couple weeks ago. My first time in. Very friendly, respectful, answered all of my questions honestly. I have a new gun store to visit.

Helpful know his stuff answer any questions

This guy builds horrible firearms. Dont buy his guns. The customer service is very poor. And he doesnt back his custom built products. Please spend your money some place else.

Brought in my xd 40 to get some custom stippling done. Came out perfectly. I am very happy with the work done and will continue to have jt arms work on my firearms. Thank you jt arms.

Very poor customer service, its been almost a month that Ive ordered a custom slide cover plate for my glock. Everytime i call he either makes up some BS or makes up an excuse. I have to call this man for him to actually work on my order. Hes a waste of time & money!

Not sure where the last reviewer got the loaded gun story. My multiple visits to JT arms have been great. The owner is friendly and professional. My favorite gun shop in Prescott Valley.

Took my rifle in for repair due to a bad ejector pin. They were extremely professional, knowledgeable, and super nice. Talked like we were friends and laughed along! The work done was amazing and quick! Will definitely be going back for more!

I had a very bad experience at this shop. Some of the worst customer service I’ve ever had. From handing me a loaded gun to being laughed at for requesting a certain fire arm I will never be returning to this shop.

Very professional and personable. Will go back

Great experienced staff, experienced gun Smith, excellent prices .