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K C Auto Repair
8195 E Manley Dr, Prescott Valley, AZ 86314, United States
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K C Auto Repair

Comments
an
Review №1

Great people. I brought my wifes car a couple of times to their shop and they fixed it. My wife was in need of the car and they worked hard to make sure that it was fixed in the same day. It is a hard to find honorable people that you can trust. I would recommend them to anyone.

Li
Review №2

I would highly recommend K C Auto repair. They were very willing to help anyway they could. It was my first experience at an auto repair shop, that they were honest and straight up and did exactly what they said they would do . My car was fixed and ready in 24 hours. I will definitely be a return customer.👍

Ri
Review №3

Really nice people but went in to get the squeaking fixed in my car, they said they fixed it charged me and its still squeaking. Go back and then they tell me its some other problem.

Je
Review №4

Ive been doing business with KC Auto since I moved her in 2008. They have always been friendly, honest and fair. I have never had any issues after my car has been repaired here. KC tries to find the most best and most cost effective way to repair my cards. Ive always been satisfied. My most recent issue was having my shocks replaced and KC was $100 cheaper than the other place my husband got a quote.

dd
Review №5

I can not recommend this shop, highly enough.

Mi
Review №6

My EXPERIENCE with KC Auto Repair has been a very POSITIVE one! I was buying a Classic Car from out of state that was brought into their shop in disarray due to the OWNERS INCOMPETENCE!They have been very honest with me!They went above and beyond to help me out!!

Ri
Review №7

KC auto is the best! They always give us a great price, they dont do any unnecessary work, and we love their adorable dog that greets us. Use a local business instead of getting ripped off by the big chains.

Ci
Review №8

We have gone to KC Auto Repair on a few occasions. They have always stuck with their estimates and never had any additional expenses. They are honest hard-working people and we certainly appreciate them!

Br
Review №9

My family has been going to KC Auto for all of our cars repairs and check ups for years. Everyone working here is friendly, experienced, and knows what they are talking about. We trust them with our vehicles and would recommend them to anyone!

Dy
Review №10

Honest, reliable, and definitely experienced mechanics. Have been trying to find one for years and wish I found them earlier!

An
Review №11

I have had two experiences with KC automotive, and neither have been favorable. While they have completed the repairs I needed, the level of customer service they choose to provide is regrettable at best. Additionally, they have failed to stick to their estimates both times I have worked with them, and in both cases, did not even bother telling me until the work was already done. The woman at the front counter seems to be trying her best to cover for the lack of communication with the mechanics, but it was simply not good enough. Unfortunate, because they are very near my home, and it would have been nice to have a local, reliable mechanic. The first time I went, I was struck by the fact that they told me Jeep builds their vehicles wrong, and that they make it impossible to do repairs the right way. They also told me that my fluids would continue to leak for a couple days, and not to worry about it. It leaked for over a month. No one ever answered the phone when I called, or returned my calls when they said they would, and when it came time to pick up my vehicle I was told well we had to do a few extra things to make it work, so its going to be an extra $200.The second time, I did a lot of research and read reviews and discovered that KC has one of the highest ratings for Prescott valley, seemingly having built up clientele for years, and rapport of begin one of the best priced repair shops. Hopeful that my first experience was a fluke, I tried KC again, this time for a warning light on my dash. We went twelve rounds and over three weeks of them telling me everything from the transmission needed repaired or replaced to the whole thing basically being scrap metal before I spoke to the owner, Con. He then informs me that he thinks its my torque converter, and that it was difficult to tell because they dont actually have a transmission specialist on staff and they had to call around and do more research (why would they not tell me that and refer me elsewhere?!). Hes going to replace that, and see how it goes. There were whole periods of time (days and days) where my vehicle just sat around waiting to be fixed while they did research or changed their minds about what was best. All the while, them never answering the phone or calling me back when they said, and me having to pry information from them about what was going on. I ended up having to take the jeep to the dealer just to get a second opinion. My estimate at KC fluctuated daily, with them changing their minds about what they wanted to do. all in all I spent about twice what I originally anticipated spending. It took the dealer about 4 hours to diagnose the same issue. I dont know why my experience seems to be so vastly different from the ones I have read, but I will never return to KC. I would rather pay a little more and be treated like I have a right to know and a say in what happens to MY vehicle.

Je
Review №12

Cost was always within estimates provided, all work resolved the issues.

Information
6 Photos
12 Comments
4.3 Rating
  • Address:8195 E Manley Dr, Prescott Valley, AZ 86314, United States
  • Site:http://kcautorepair.org/
  • Phone:+1 928-772-8433
Categories
  • Auto repair shop
  • Auto electrical service
  • Brake shop
  • Diagnostic center
  • Muffler shop
  • Transmission shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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