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Hearing Resources Audiology Center
4311 NE Tillamook St, Portland, OR 97213, United States
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Hearing Resources Audiology Center
Comments
Ga
Review №1

Yvonne went through all the diagnostics of the hearing aids and set them up correctly. I have had these for 2 1/2 years and they were never set up correctly. I am so pleased with the service and her knowledge of these hearing aids and others that are available. I also appreciate that you work with the VA to get this done.

Co
Review №2

Evonne and her husband Mike are so sweet and knowledgeable, with all the tools, tips and accessories to get you and your loved ones hearing properly and the compassionate understanding to communicate why its so important in the first place! Not to mention theyve thought to have an in-house Speech Pathologist on hand as well...really thoughtful conscientious people who are doing what they are passionate about. Thank you for helping us!

ML
Review №3

Im so grateful that I found Dr. Serpa. My whole life Ive listened to older relatives complain about their hearing aids, so I was pretty anxious about them being hard to get used to or sounding funny. Lucky for me, Dr. Serpa found exactly the right ones for me and got them set up just right so I almost instantly forgot I even had them on. She has been so kind, patient, and reassuring and is always so willing to answer all my questions. I couldnt be more pleased and relieved to have her to work with and guide me through the process of new hearing aids.

Ch
Review №4

Dr. Serpa takes great care of me!

Ch
Review №5

Absolutely amazing and helpful people 🙌🏻❤️

Je
Review №6

I have always been extremely impressed with Hearing Resources fine audiology help. I have grown both in the understanding of my hearing disability and about the equipment available to give me the best improvement at an affordable budget. Evonne Serpa and her staff are very helpful, extremely knowledgeable and willing to make life with hearing problems improved. I feel very confident that I am one of their clients and want others to know that they are making a great decision to invest time and help at Hearing Resources Audiology.

Ra
Review №7

Friendly, compassionate, kind, and great service! I was able to get an appointment quickly. Everything was explained thoroughly, and the assessment was quick and easy. Highly recommended!

Ka
Review №8

Easy to schedule online, great COVID precautions and knowledgeable service

Ju
Review №9

I have to say that the amount of testing was so much more than I received at an ENT medical office. I was given the results immediately after the testing and was informed of other resources available. I was given hope that something could be done to help. Great service and professionalism. Im so glad I was able to find this resource.

Da
Review №10

I’m having a great experience. It is clear that Evonne Sherpa, Au.D. knows what I need. The hearing aids fit comfortably and I can’t wait to get them in to relieve my tinnitus. Thank you

Ke
Review №11

Evonne and company are very good at identifying your specific hearing concerns and addressing them with patience and professionalism.I would recommend Hearing Resources to anyone that is having hearing issues as she has all the cutting edge products to fit any your hearing needs.

Lo
Review №12

Evonne Serpa CARES and is an EXPERT. She provides detailed and patient service, helping me understand what kind of hearing loss I have and the best solutions for my lifestyle and budget. Im not going with the least expensive and she said there are ways to adjust the mid-level aides, so not pushing most expensive. She loaned me trial hearing aides so we could work together to determine the best ones for me and has financing options. I am frequently meeting clients in public places and need to be able to block out the surrounding noise. Her office staff are very supportive, warm and efficient.

ma
Review №13

Very professional service in a relaxed atmosphere. Yvonne went out of her way to coordinate with my previous audiologist and the manufacturer to service my hearing aids. I will definitely return@

Su
Review №14

She is very thorough in conducting tests, questions and determining your hearing problems. She is wonderful at explaining how your hearing works and what your specific problem areas are.

El
Review №15

The people at Hearing Resource Audiology Center are amazing kind hearted people. They helped us ensure we were able to communicate with my grandmother for the last few days of her life, and I will forever be grateful.

Ka
Review №16

Dr. Serpa purchased this practice a few months ago, and as an audiologist expanded the services to include pediatrics. THANK GOODNESS. Shes really friendly and knowledgeable, the office is welcoming, and having a reliable place for me to take my daughter for her hearing tests and hearing aid services is gold. Dr. Serpa is awesome! She even knows/understands conductive hearing loss and education supports for kids with hearing loss. So great to have an independent expert on the scene.

S
Review №17

Everyone was very nice and helpful, space is welcoming and accommodating for my kiddos, appreciated the follow up info.

Rh
Review №18

Dr. Serpa was amazing with my 3 year old. Together they played games and learned about the ear. My child was so comfortable with her. Highly recommend Dr. Serpa for all hearing needs.

Bu
Review №19

After being thoroughly disappointed by a national chain who had bought out my local chain provider for nearly 6 years, I found HRAC and left the first day with a trial pair of hearing aids which thus far seem to be superior to my previous ones. The folks are friendly, thorough and very competent.

la
Review №20

I cant say enough about Dr. Serpa and Hearing Resources. My mother was visiting from Seattle for Thanksgiving. Nothing like a family holiday to convince your mother to get her hearing checked! My mother was resistant because she had a bad experience in Seattle. Dr. Serpa was so patient and kind. She answered all the questions my mother had. She made sure my mother could operate, calibrate and change little tiny batteries. My mother was so pleased with the experience, and now she can participate in all of the family holiday fun!

Al
Review №21

Such amazing staff and overall care of your well being.

Lo
Review №22

Dr. Serpa is the best thing that has happened since we found out my daughter needed her hearing aid. She has gone above and beyond to support my daughter with her needs. My daughter absolutely loves her.

Ch
Review №23

Great service and caring staff!

Ro
Review №24

Fantastic service. Very knowledgeable and very friendly.

Da
Review №25

My dads hearing aid wasnt working two days before Thanksgiving, and Dr. Serpa made it a priority to get it working for him. Thanks!

Sh
Review №26

Great Service!

El
Review №27

Very friendly.

Information
17 Photos
27 Comments
4.9 Rating
  • Address:4311 NE Tillamook St, Portland, OR 97213, United States
  • Site:https://hearingresources.com/
  • Phone:+1 503-774-3668
Categories
  • Audiologist
  • Hearing aid repair service
  • Hearing aid store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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