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Parkrose Auto & Truck Repair
5414 NE 105th Ave, Portland, OR 97220, United States
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Parkrose Auto & Truck Repair
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Jo
Review №1

Needed the AC fixed on my truck mid-summer just before a big trip. Parkrose Auto went above and beyond to diagnose and fix the issue extremely fast. Performed the service at a competitive rate and spent time to explain how they solved the issue and answered all my questions in detail. The staff was very friendly and accommodating to both me and my wife. This is my new go to spot. Highly recommend.

Cr
Review №2

Took in my Ford Escape to get my ecu programmed and he had it for over 4 months and kept saying that he didn’t know how to do it but he was gonna have some one else do it and recently I was calling to see what was going on with my car and he would never answer again then to get a letter in the mail from a tow yard that the car had been sitting in there yard for two weeks cause this shop called and said the car was abandon. It was a mess never go to these guys

An
Review №3

I had an inspection for a used vehicle that I was going to purchase. They provided excellent customer service from start to finish. They did an awesome job and explained every single thing about the vehicle to me. Very friendly staff! I highly recommend this place.

Li
Review №4

Mike is always helpful.

mo
Review №5

I would never recommend this place to anyone, we towed our van to him out of the thinking he will fix it for a reasonable price, a week later he called with pretty high estimate which we refused to do at his shop, and we decided to pay him for his time took looking at it, as he mentioned it didnt take him more than 2 hours, but still he charged $232 for the diagnose, he said his HOURLY RATE IS $190 !! Which never heard of a mechanic charged! Even if he charged that he should be clear about it upfront not scamming people. I am going to find out if that even Legal.Take your business else where.

ry
Review №6

I was highly recommend to Dan and his team, they did not let me down. I brought my truck in for a pre purchase inspection. I got a no bull review of the trucks mechanical health that put my mind at ease.

Li
Review №7

Asked for an estimate, and they did work without authorization. Over $700 on things that didn’t need to be done, ie, an oil change when one was done a month ago. They had the vehicle for a week, calling multiple times a day to no answer.First time going here, and will NEVER go back. I will never refer anyone to this place, and will actively tell people not to go here. You can’t do work without authorization. Not ok.

Pa
Review №8

My Grumman P-30 food truck lost its engine in Portland. Dan and crew saved us. He and his team saved us by replacing our engine and it works great. He did this all in a reasonable amount of time in a very honest and proffesional way. Thanks Dan.

Le
Review №9

Great shop, they know how to repair cars, trucks and diesels. Defiantly busy, but worth the wait. Dans the man to see...

Jo
Review №10

Inquired if they would do a pre-buy for a used diesel truck and fit me in a few hours later. Dan took 2 hours out of his day to do a very thorough inspection and educated me on the items he was looking at as well.I found them to be extremely helpful and knowledgeable and if I was closer I would use them as my service shop.

Lu
Review №11

A couple of months ago, my 97 Toyota Corolla developed a crack on the radiator. I tried a couple of products readily available at any auto-parts store, and they fixed the leakage, but only temporarily. Given that the car is over 20 years old, and having had a couple of pretty bad experiences with my last repair shop, I found myself debating whether to get the radiator replaced, or if I should start looking for a new car.I called three places and got a pretty decent quote from Dan. I made an appointment for the next day at 9 am, and was told that my car would be ready by the end of the day, the same day. That was perfect for me because I work evenings.When I got there, I was very pleased to run into the guy delivering my new radiator.Around 1:00 pm, I got a call from my boss asking me to come in earlier that day. I made my way to Parkrose Auto & Truck, hoping for the best. Dan was surprised by my early arrival. I explained that I was there just so that I could get my car the moment it was ready. In spite of being a busy Friday at the shop, Dan prioritized my car a bit, which got me to work on time. I was also pleasantly surprised to be charged the estimate I was quoted over the phone. I think Ill be holding on to my old Corolla for a while longer. I strongly recommend this place.

Do
Review №12

I moved to the Parkrose area 2 years ago and love supporting local businesses. I’ve now been to this location twice and have received excellent service both time. Parkrose auto may have won themselves a customer for life.

Ji
Review №13

Dan, Ashley and the crew at Parkrose are fantastic...I have a 34ft Class A Diesel motorhome that Dan went out of his way to do repairs on. He is very fair and knows what he is doing. He has my business

Ke
Review №14

I took my vehicle in to find an exhaust leak and they owner spent about an 1hr looking for an exhaust leak he said he could not find no leaks in they exhaust system. I guess my point is that he was totally honest with me about what I thought had an exhaust leak. He could of told me that he found several leaks and changed me several hundred dollars. So I really appreciate his honesty with me. And I eventually used him for another project on my vehicle and did a great job. I would recommend this auto repair business anytime.

Ti
Review №15

I bought a truck from Horizon Auto and it had a burned out taillight, so they sent me down to you guys to replace it. I had taken the train down from Seattle and didn’t want to take a chance on a long dive. A young guy named Spencer (I think) replaced the bulb and I asked if he could also replace the drivers windshield wiper and check the tires. Turns out they were low. He aired up the tires, replaced the wiper, and sent me on my way. No charge!

Ga
Review №16

I’ve had these guys work on my 2004 Dodge Diesel for virtually since it was new. I’ve always felt that I was given good information on its condition, and what it needed. Several times the price turned out to be somewhat higher than originally talked about, but this was because of extenuating circumstances that were no fault of theirs or mine. If your going to drive one of these high powered self destroying machines, you have to resolve to pay the price for repairs. I don’t like that part any better than the next person, but have always felt that Dan and his crew have given me good information and left the options to me as to how much was to be done. They may emphasize that some items need immediate attention but have always been fair and above all else HONEST. That is worth a whole lot of peace of mind.⭐️⭐️⭐️⭐️⭐️

st
Review №17

Excellent service and very conscientious communication throughout every step of the repair.

Al
Review №18

I am so glad I found this place! Reasonable prices, friendly staff and close to home! We will definitely be going here in the future!

pe
Review №19

Good service but a wee bit expensive

Sh
Review №20

Personable staff and technicians. Quality work and they got me in and out quickly and efficiently. Would definitely recommend.

ni
Review №21

These guys do great work. Always trust taking my truck to dan.

Ro
Review №22

Great people they stand by their work

Is
Review №23

Fast and friendly service. My close friend recommended this shop to me and I was more than pleased with how everything was handled.

in
Review №24

My husbands car broke down in the parking lot of the office next door, so it made sense to have these guys work on it. We initially thought they were pretty helpful, but their true colors came out after two failed repairs and a tow for which they charged us, even though we hadnt agreed to pay for it. We spent over 5 hours waiting for a tow after their first repair; after the second repair a related part stopped working entirely and my husband was stranded yet again for over an hour. When we called to ask them (politely) to refund the towing charge and the second repair (we didnt even ask for the first round back, since we assumed they had actually attempted to fix the car--we just wanted what was fair) the owner copped an attitude with us and refused to make ANYTHING right. He was extremely rude. Too bad--we like to patronize locally owned businesses, but we certainly wouldnt go back to this one, even if our car broke down in the parking lot again!

Je
Review №25

Even though they couldn’t work on my car because it’s a European car, they were very helpful and have always been such an honest and great mechanic to go to.

Te
Review №26

I have to say they are very friendly and are charging me a very reasonable price on what I need done. They have went above and beyond to get what I need done. I would recommend them to anyone.

Fa
Review №27

Great service, even gave me a ride back to work. Really happy with the work done.

Vi
Review №28

Every time I have gone in to Parkrose Auto I have received friendly and speedy service. I have confidence that I will receive the correct service I need and trust that my vehicle is in good hands.

Si
Review №29

I had estimate and price was set over the phone I gave him all information and as I was talking to him price was going up and up as we spoke. When I dropped off the vehicle, he called me back a week laker and was asking for new price ($400) more and refused to provide warranty. btw when he called he was already a week behind the schedule. The day I was supposed to pick it up. Pain in the but.

Bi
Review №30

I called and spoke with Dan Molner, the owner, in mid winter for work on my RV, I did get a $3500 estimate on a valve job, was told I was scheduled for spring, and would get a confirmation call. I never received a call, and when I called I had been dropped from the calender. Back on the calender today...stay tuned and see how it goes.

Ta
Review №31

Super friendly, great prices, easy to find. New to the area and will be going here for any and everything!

Je
Review №32

Parkrose Auto & Truck did great work on my 2006 f-350 diesel truck, i had it towed in to there shop explained what was wrong they diagnosed it gave me a quote, when all said and done they came in couple hundred under budget, that never happens :o) here I am 3 months later and my truck is running perfect, Dan the owner gave me a maintenance schedule with solid recommendations starting with the most important about a year ago I am super impressed with there exceptional quality value and service, I highly recommend for all your automotive needs.

Do
Review №33

These guys are awesome! Very fair and friendly staff whom let me.know all the issues and didnt force me to fix them all.

Jo
Review №34

Very dependable company to do business with

Je
Review №35

Very pleased with Dan and the work they did .

Em
Review №36

The shop uses cheap generic no name engine oil so I do not recommend oil changes here...

ki
Review №37

Got it done in when they said

Information
33 Photos
37 Comments
4.3 Rating
  • Address:5414 NE 105th Ave, Portland, OR 97220, United States
  • Site:http://parkroseauto.com/
  • Phone:+1 503-255-4864
Categories
  • Auto repair shop
  • Auto tune up service
  • Diesel engine repair service
  • Mechanic
  • RV repair shop
  • Truck repair shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Highlights
  • Veteran-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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