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AutoZone Auto Parts
3750 S Nova Rd, Port Orange, FL 32129, United States
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AutoZone Auto Parts
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Ro
Review №1

5 stars because 2 one ye a r old batteries in my truck needed replacing and 100% warranted so they back up their products.

De
Review №2

Always super cool staff. The Port Orange Auto Zone guys are always willing to help. Everytime I come in, i have my Autistic daughter with me. The fellows here are always super sweet and understanding and patient with her and I.Brandon was our guy when we came in today. I had my daughter and he was sooo sweet and compassionate with her.I just love coming here. Thanks guys! Yall are the best!

Ed
Review №3

They put a new OBD meter on my car and gave me a print out. Very professional people real nice.

Ly
Review №4

Went in to get a gasoline additive the man was very nice helpfula nd offered his assistance. He even loaned me a Funnel to put it in my car!

Ch
Review №5

We are not able to get things done by yourselves and his young man helped us get it fixed!They are very helpful there and go the extra mile to help! We are now thankful new customers!!

Ga
Review №6

Great place to get your cars codes ran for free

Jo
Review №7

They didnt have what i needed but they helped me look so they have good service but i needed a very rare part.

De
Review №8

Good but not enough cosmetic products

MA
Review №9

We love works with this place. All the staff is so kind but Nikko is a great guy, he always find a solution for our request. we recommended it 100%.

Ch
Review №10

Rude. Walked in with nobody on the counter. We have a business repairing trucks so since no one was on the front counter we went to the commercial counter. Waited patiently for a minute so he could finish the call he was on. We dont currently have an account with AutoZone but we do for OReilly and Advanced. As soon as the commercial guy got off the phone he asked if we had an account. We said no. So he just shoots us away saying you have to go up front, I cant help you if you dont have an account. Instead of asking if were a business that would like to setup an account he was just blatantly rude and I told him so. Then him and a female employee wanted to argue and say they were on the front counter. Check the cameras, when we walked in (around 11:20am est, July 15th 2021) not 1 employee was out front and I counted at least 5 there by the time we left.

Tr
Review №11

Speedy service good prices

Pa
Review №12

I ordered parts onlineBeing a woman I ordered most of the wrong Parts. The staff was very patient and forgiving. And even refunded my money without any hassle. The assistant manager even installed a hose for me. What awesome service!!

Je
Review №13

When I call they put me on hold and 1. Hang up on me or 2 never come back to the once on hokd

Ke
Review №14

Terrance was very busy but stopped what he was doing and helped me find everything I needed and he has absolutely the best customer service and deserves a raise!!

Mi
Review №15

Great service here and friendly unlock the 24-hour store on OBT and Holden

Ma
Review №16

I used to be a good customer at Auto Zone until a few weeks ago the people working there are Rude and dont keep records like they used to. I always liked that they could pull up my account to see when I had last purchased a part for my car, but I was told they dont do that anymore! My mechanic doesnt purchase parts from Auto Zone anymore because of the customer service. I will go to O Riellys for anything car related again!

T
Review №17

Very busy location, check out Google for times when its not so busy.

Jo
Review №18

Always have the parts I need.

Cr
Review №19

Niko is awesome, friendly and very respectful. Also very helpful.!

Sc
Review №20

The staff at this store is awesome. They are super polite and knowledgeable. True professionals.

De
Review №21

Very good service. Came out to car (in rain)to make sure the key I bought worked!Very nice and efficient.Thank youDeborah

Ch
Review №22

I went into Auto Zone searching for a solution to my AC problem. After speaking with an associate, I purchased a $35 can of synthetic Refrigerant. The associate who sold the product to me came out to the car to assist. The can did not work. It sprayed its contents all over, rather than solving the problem. The associate suggested I consult You Tube, and try again when I got home. I did that. no luck. I brought the can back, another associate tried to assist, no luck. The PARTS MANAGER came out, no luck. I simply want my money back. I do not have the receipt, The Parts Mgr REFUSED, and would only issue my a gift card for store credit. I plead my case, pointing out how the guy came out with me and suggested You Tube, after failing to connect the part. The PARTS MANAGERS response was Well, he didnt have to go out with you at all...WHAT?!?!? I would very much like the money replaced for the item I purchased...NOT STORE CREDIT.

El
Review №23

Always very helpful! They put the new wipers on for me!

Ca
Review №24

They can not physically come out and help you with checking codes on your vehicle, so if u chose to go here I suggest learning how to first.

Do
Review №25

Good service

Ju
Review №26

Very good

Lo
Review №27

I had the most awesome service and I am so happy with the Port Orange Autozone on Nova rd in Port Orange!! I had to but a drivers side windshield wiper. Mine flew off my car in a bad rain storm! I went to buy it and had my car manual out to try and figure out how to put in on! BUT!! They just put in on for me without me even asking them to help!! Such a relief!! Best service ever!!

Da
Review №28

I have bought several parts here since moving to port orange. They usually have the part I need at a fair price.

Ma
Review №29

Mis-diagnosed my bad battery as good, sent me on my way and I ended up stranded. Royal Battery, Inc of Holly Hill solved my problem.

An
Review №30

Excellent place for your car.

Je
Review №31

Found everything I need and when I had questions they were very helpful

Sm
Review №32

Always a pleasure shopping here the people who work there are friendly helpful and knowledgeable first class service all the time!!!

De
Review №33

This time the gentleman was no help to me at all. They are usually a good place. Used to go there all the time.

Ju
Review №34

I walked in to AutoZone. Immediately Steven asked if I needed any help told him I needed 1157 light bulbs for my trailer. He took me right to it. He was professional, knowledgeable and courteous. I ended up getting to reward program that he recommended and just seemed like he really cared. Need more people like Steven in customer service these days!

Ju
Review №35

Had to go here for part main store didnt have it good service friendly n quick

Lu
Review №36

Had to get a jack and jack stands I buy tools, parts and oil at there store always great people.

Ky
Review №37

Denise was very patient an helpful. I asked for the wrong part 4x an she worked with me. Not to mention ran the commercial counter even know it was closed. Smiled the whole time laughing.

Ha
Review №38

Im sure this place is nice but Im very upset upon leaving here today. I was here a few days ago and was told that I had a five dollar discount. I asked if I could use it today and the guy said not on the same day but I could come in tomorrow and use it. I came in today with receipts for proof and was told that I have no discount. Also, when the guy was trying to look up the number he wound up accidentally changing the phone number instead of searching it. That means next time someone wants to use the number its not going to come up... I asked if they would honor it for me and they said no. Cmon, its $5. (Not a lot for them, but a lot for me!) Not coming back unless I get what I was promised... Im so frustrated that I wasted my time!

Ki
Review №39

I was a little put off at how long it took for the people there to actually help me. Ended up having to approach them after a lengthy wait of the gentleman being stuck on the phone and then assisting someone who came in way after I began patiently waiting for his assistance. They ended up not having what I needed specifically.

Co
Review №40

Denise was awesome! We weren’t sure exactly what part we needed, thankfully her patience and dedication helped us to find the right door latch assembly for my sister’s truck! Slapped the new part in and wamo! Works like a charm. Great work, this is why I always choose Autozone, always great service despite sometimes being overwhelmingly busy with other customers. My sister and I thank you immensely!

Ri
Review №41

I had a problem with a misfire on my 1998 Toyota forerunner just the day before or around Thanksgiving I was very happy that they were open only to come and find out they wanted $85 for one coil pack and they diagnose the car totally wrong only to find out I didn’t need a coil packI had a loose spark plug misfiring after I diagnosed properly for $65 on Amazon prime the next day my delivery showed up with a set of wires three coil packs and a few spark plugs just a little different then one coil pack for $85 which wasn’t the problemBut I change them and the wires and spark plugs for 65 bucks I got NGK wires spark plugs and three coil packs not even close to what they were trying to sell me for one coil pack for 85 bucks so it pays to shop Amazon prime this was in the DAYTONA BEACH Port orange area while visiting my 93-year-old mom for ThanksgivingThank you God thank you Amazon prime and thank you Google?

Sc
Review №42

I’ve tried other auto parts stores several times and always end up coming back to AutoZone. They always have what I need no matter how bizarre or rare the part is. The associates are always welcoming and extremely knowledgeable.

Am
Review №43

The Port Orange Auto Zone has the most helpful employees! My dad has been going to them for years and has spoken highly of their customer service. Yesterday I had issues with installing wipers, and Edgardo really took the time to assist with finding the right wipers and installing them for me. Extremely great service!!

Jo
Review №44

That have a very good stock of parts and very easy going staff.

Ca
Review №45

They always take great care of u!

co
Review №46

Very polite

Ly
Review №47

Fast friendly service

Jo
Review №48

Some of these guys need to stop pretending they are Mechanics especially when I argue with the guy that a Crankshaft and Camshaft position sensor are two different parts and perform two different jobs yet he wanted to argue and say it was the same thing, turns out sure enough I had to go back and switch the parts because this guy had to be right. This is why I shop at O Reillys.

Kr
Review №49

Great customer service. Manager, John, is highly knowledgeable and helpful. Staff was quick to find part I needed and affordable.

Ro
Review №50

Very friendly staff... clean store

De
Review №51

This place goes through employees like toilet paper. There is one man there who is very knowledgeable and a “constant” there and is a great help when I go in. The rest? I just SMH. I have watched this other employee actually standing right next to the telephone and when it rings? He will NOT pick it up to answer it. Blows me away. And he’s not alone. This must be part of their training for this store! No one answers the phone. I got lucky once and after about 15 rings, I finally was able to ask a question. Whoever does there product ordering? Is not keeping up with their high demand items. But? I keep going back. So? There’s hope!

st
Review №52

My favorite auto parts store in town. There are quite a few of them really close by but this is my store of choice. The employees are very helpful and always find what I need for my cars. Their prices are good and I have never been dissapointed with the products I have purchased.

Pe
Review №53

Very helpful employees. I was there because my check engine soon light came on. They ckd it.and gave me the paperwork. Well then the car wouldnt start. Employees couldnt have been more helpful. Seems a bolt on the battery was loose and it wasnt charging. They were awesome. I waited in the store because of the heat. I really appreciated their assistance. Like I said they couldnt have done more. Car all set. Drove home.

As
Review №54

Denise J. Was extremely helpful. She gave an excellent customer service experience.

de
Review №55

AutoZone is very well priced very well laid-out and their staff is extremely helpful

Em
Review №56

The guys at the Port Orange Auto Zone are awesome! They always have an answer to my questions and good advice. Plus rewards program is the best.

Ca
Review №57

Nice clean place with a great selection and an outstanding staff! Competitive pricing too.

Ji
Review №58

They always have what I need.

Ch
Review №59

They have accessories for cars and trucks you cant find anywhere else. Prices a little steep but highest quality. Good customer service...

Ka
Review №60

To Auto Zone to purchase (5 yr pro-rated warranty) no service battery for Kia Soul & installed on site. Have been satisfied with battery purchase from Auto Zone in past & so reason for return. Also knowledgeable staff assisting customers. Will continue with my referrals to Auto Zone.

Ma
Review №61

I needed a turn signal bulb for my truck. The associate found what precise bulb I needed and then told me exactly where to find it. He then even offered to loan out any tools I needed to accomplish my mission. Awesome experience. Thank you !!!

An
Review №62

Awesome service and treated with respect. I bought a 5yr battery 3 yrs ago. I had a problem with it. They looked up my records and found, checked the battery. Verified there is a problem and swapped out for a new battery. No problem. Wonderful service.

Pa
Review №63

Looking for a specific tool from a vendor who more frequently serves a generic community. Needless to say they dont carry the simple automotive tool I was looking for.

Ch
Review №64

Daniel L. was awesome. Super friendly and intelligent

Jo
Review №65

Was having an electrical issue. A lady employee came out and helped me diagnose it. She was very helpful. Saved me $26.00.

Ri
Review №66

Very knowledgeable and helpful!

Br
Review №67

Did a great job replacing battery. Very efficient.

Ta
Review №68

Russell was awesome with his customer service!!! Helped with everything we needed!!

Ky
Review №69

Great people at this location.

Ni
Review №70

People are more than welcome for your business and are willing to help any way

Do
Review №71

They sell things for your car. Its like a whole zone of automobile parts

ro
Review №72

Everybody that Ive ever worked with her there have been very helpful and knowledgeable I what I need I tell all my friends if he does something wrong stop by AutoZone it might be able to help you we need more places like AutoZone thats why I think you do it for a fairly well business I always go there when Im in need and you always have the answers and professional and courteous tell everybody there I said hello

Di
Review №73

Those guys are great! Patient and Kind... Very professional and they are eager to please you. In and out, with what I was looking for. I was there twice today too.

Do
Review №74

I went to this store to buy rear brake shoes for a 1990 olds cutlass. I explained to the girl at the register i needed brake shoes for rear drum brakes. She then proceeded to explain to me for 10 minutes or so i needed rotor style pads. After being thoroughly frustrated that i needed brake shoes not pads and even inviting her to look at the vehicle outside {she declined saying we do not do that here] i left and went to Advance Auto across the street where the guy inside without any prodding walked outside looked and said yes you need brake shoes not pads in a few seconds. Now that is what is called good service.

Ly
Review №75

Very helpful staff 👍 getting all my needs

ma
Review №76

Ordered a distributer cap yesterday morning as they told me would be there by 2. Tried to pick it up at 3 and they told me it wasnt on truck for some reason and wouldnt be there till this morning. After work I went to pick it up and they said it again wasnt there so I asked for a refund. I wasted my time and fuel to stick with them for the rewards program but it simply isnt worth the headache anymore

Kr
Review №77

Typical auto parts store in San Ramon in the counter to ask him what you need the direct you I hope like hell you find it

Gr
Review №78

The guy at counter almost had no idea what I was talking about. He literally said if I look it up on my phone and give him the part no it is better. Couldnt really explain the different type of parts he has a variation in for what I was needing.Stopped going there a whole back and reinforce that notion.

Ju
Review №79

Quite service helpful was able to get in and out quickly

Pa
Review №80

You know those pesky dashboard lights that pop up at will? Well, Auto Zone will help you figure out what they mean....FREE!

Ke
Review №81

Staff is good and inventory is adequate however, they cant process credit or debit cards. this has been an ongoing problem for several weeks. Bring cash

Da
Review №82

Good people

Al
Review №83

A few months ago, I vowed to never return here for two reasons. One, they read my check engine light and told me something was wrong with my car that really wasnt. Since I believed them, I bought the part but my mechanic gave it back to me, unopened, and said I didnt need it. I had thrown away the receipt because I genuinely believed I needed that part replaced, and when I went to return it, they absolutely refused. Its a part you get behind the counter, and they treated me as if I stole it and would not cooperate on the return until I called the district office. Well last night, I had no choice but to go back because I was having such a hard time finding a part for my car and once again, I was not impressed. No one was knowledgeable, no one offered to help me look, and they didnt have the part. OReilly is definitely the better choice here.

Ke
Review №84

Helpful but I got an old used part. And had to return and get a new one

Er
Review №85

Excellent customer service and product knowledge. Cant remember the names of the psms, but both were very helpful. Good job. #formerAZmgr

Th
Review №86

Very knowledgeable and helpful employees. The store has had everything Ive needed at a reasonable price!

Pa
Review №87

Sales clerk helped me find blind spot mirrors

Jo
Review №88

Been going there for years they do a good job

Go
Review №89

Great service on Monday morning but totally different team on Thurs afternoon and horrible service for same thing!!! Left me with dead battery after being told it was 100% on Mon. I wouldnt trust them...

Bz
Review №90

Friendly and Im formative staff. Everything was clean and well labeled. I didnt really know what I was doing but the staff helped me out.

Mi
Review №91

Allways a great experance A+

Bl
Review №92

Ha just what I needed as usual@

ka
Review №93

They helped me find every part I needed and gave me some very helpful advice

Jo
Review №94

Great and knowledgeable staff: theyre eager to help you get the parts you need and assist you if they can.

We
Review №95

Best parts store in Port Orange. Can get busy but worth the wait

Ru
Review №96

Wow, the store is so clean, and organized. The employees were friendly and helpful. I was very impressed!

Ga
Review №97

Nice friendly staff. There is always someone who is willing to help you with your needs.

Ra
Review №98

Been busy (and crowded) the last few times Ive been in there and it doesnt seem like they are knowledgeable at times or maybe they are just overwhelmed.

Co
Review №99

Help me out when all their way did a better-than-average job

Ja
Review №100

Knowledgeable staff. Good prices and availability of parts

Information
48 Photos
100 Comments
4.3 Rating
  • Address:3750 S Nova Rd, Port Orange, FL 32129, United States
  • Site:https://autozone.com/locations/fl/port-orange/3750-s-nova-rd.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A2450&y_source=1_MjQ3MDYyNy03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 386-788-1225
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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