Ga
Garrels Honda Parts
1101 E Howard St, Pontiac, IL 61764, United States
Comments
Ch
Review №1

If I could give zero stars I would! We have been to this place several times without any issues! My stepson takes my husbands bike in there (which I was told to bring in!) And they look at my stepson and say they have better things to do! I was told it would take weeks and cost hundreds of dollars (I didnt care about cost but dont upcharge me bc you feel like it). The work the bike needs would NOT have taken weeks to finish. They were completely disrespectful to my stepson and lied to me on the phone! My husband picked up the bike the next morning bc he didnt want anyone like that touching his bike. They were relieved that he came and got it! We will NEVER recommend this place to anyone!!

Ma
Review №2

Every time I am on the lookout I start here (certainly not the closest to my home); best customer service I have experienced in central Illinois. Friendly, comfortable, not intrusive or pushy, does a great job finding the best match without hesitation. Has a surprising selection considering the location. I would love to see an improved web site and a few more options but not at the sacrifice of the business he has set up here... In fact the only local dealer/shop I actively RECOMMEND.

Cl
Review №3

Awesome service! Did a great job rebuilding my dirt bike! Definitely recommend.

Ry
Review №4

Great place to do business

Va
Review №5

Great people to work with

Ge
Review №6

Steve is awesome. I drove from WI to Illinois to pick up my motorcycle and was so pleased with how clean the bike was and Steve had everything ready to go when i got there. He loaded it into my truck. He definitely went the extra mile to send me an extra key and manual that was turned in a week after i bought it. I recommend this place to anyone!

Wi
Review №7

Friendly and knowledge staff, great service. Recommend!

Ci
Review №8

Friendly, good service, have bought scooters and motorcycles from them. We were pleased with our purchases.

Le
Review №9

Extremely helpful they helped get my bike going. Would recommend 100% of the time

To
Review №10

Always great customer service.. Had my battery in stock..

Tr
Review №11

Great place!! highly recommend

Ju
Review №12

This place gets what ever you need done

De
Review №13

Always great customer service and support.

An
Review №14

Even though their shop came up in the search for Polaris service I was informed they DO NOT WORK ON POLARIS! Noted.

Ca
Review №15

Great place

Ma
Review №16

There is no dealership here it is just a field

Ju
Review №17

Great prices

Co
Review №18

Wont return here

Information
18 Comments
4.3 Rating
  • Address:1101 E Howard St, Pontiac, IL 61764, United States
  • Phone:+1 815-842-3175
Categories
  • Auto parts store
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
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