I went to Verizon because my phone would not charge, they said it needed to be fixed, I went to uBreakiFix to have it done, Connor took my phone and went to fix it and came back saying all it was was something stuck inside. I said how much he said no charge. Thanks, a honest person.
First time for me and had a great experience. The guys are super friendly, nice, knowledgeable and professional. Superb customer service and my phone was fixed in no time. This will definitely be my go to place. Thank you again! Highly recommend.
I needed an iPhone screen protector replaced because I’m just not good at that kind of stuff. I walked in and Dylan S. stopped what he was doing and did it in 3 minutes knowing I was short on time. He will now be getting my future business due to his professionalism, sense of urgency and courtesy. I strongly recommend this location.
Connor F. provided excellent customer service to me today. He kindly and patiently helped me figure out how to free up space on my iPhone and also installed a new screen protector all within a very reasonable time. Thank you so much Connor, for your wonderful, top-of-the-line customer service!!! It was much appreciated.
While I was visiting Florida, I had some damage to my phone screen. A bartender at Chili’s Restaurant referred me to go to uBreakiFix in Pompano Beach on N. Federal Hwy. I was greeted by a very nice young lady named Georgia. She was so professional and accommodating as a last minute costumer. I was in a rush and was returning to Santa Monica, CA. Later that day. She was very efficient and did a great job. I highly recommend this place for it made my departure be less stressful on my trip back home. Great job guys!
I was desolate at the thought of being without my phone for 2+ hours. Somehow I managed to survive. I now realize it takes so long because of the extensive testing YBIF is required to do to maintain their Factory Authorized Repair Facility Credential. Its worth it to have it done properly the First time!!
I brought my iPhone 7 in to get the battery replaced. Josh helped me at the counter. He did a thorough check of my phone even though the store was busy with a line behind me. Josh was very kind and professional. I feel completely safe leaving my phone with them. A new battery is pretty inexpensive here and will help me keep my older phone longer!
I have always had a fantastic experience at this store the team are so helpful and friendly.I dropped my iphone and the home button and speaker stopped working.It was fixed in a couple of hours which was great.I felt they did their upmost to make sure they got my phone back up and running.A big thanks to Conner and Emilio who were on duty that day.Thanks again.
I thought I needed a new phone because the current one was broken. The customer service at the phone store across the street was extremely lack there of and frustrating so I left and decided to give this place a shot. I’m super STOKED I did. The tech Dylan S. had my phone fixed in matter of minutes and saved me from spending a bunch of money on a new phone that I don’t need.
Great experience! I talked with Nikolai on the phone about getting my ps4 fixed and every step of the process they kept me updated and informed.They greet you with a pleasant demeanor, and a feeling of professionalism and assurance that they will do the best job possible.
My laptop case was missing a screw that fell out while I was out of the country. It was a proprietary HP screw. Grant didnt have the exact one but he spent about 15 minutes locating a substitute that would fit and secure the case. The charge was $0. Highly recommend this business as the go-to location in Pompano for cell phone and computer repair. I have always found them to be honest and genuinely helpful.
I was treated with a positive attitude. An instant display of professionalism. I couldnt be happier with the entire experience.
Fantastic organization here in Pompano Beach I was very impressed with both of the employees. Dylan was a great help to me they get a five star rating from Judy Blaine!
I just wanted to leave a review as this place gave me quality service in a timely manner with professional and courteous gas service from the front of the house to the back they immediately took me in and fix my phone within an hour and my phone was smashed from top to bottom and it works great this is a place you can come into it’s got a nice relaxing atmosphereI would recommend the store before any others
I came in for a charge port cleaning, done in five minutes and didnt charge me. Wonderful service, thank you Darrian.
Darrian and Georgia helped me out tremendously, I had $100 to my name and needed my iPhone 11 fixed (which is $209). They gave me a break and I couldn’t have asked for quicker or better service. Thanks so much.
At uBreakiFix, they had very nice customer service and they provided you with the lowest price to get your phone fix so you wouldn’t have to pay over $130 for a cracked screen. If your phone is broken. I recommend them.
A big round applause for the guys at the Pompano location. Your work was outstanding and you were a pleasure to deal with. Thanks, guys!
The staff was very helpful and kind. I was genuinely surprised how easy they made the process for me when my charging port on my phone had issues. I was in and out of the store within 5 minutes. These people know what they are doing.
As good as it gets for phone repairs. Highly recommended.Broad range of repairs ang fixes on a large number of manufacturers phones, at great prices.
They are very technically savvy, very helpful pleasant accommodating. I highly recommend them!👍
Dylan S. And Kenneth Q. Did a Phenomenal job working together to fix me phone. I highly recommend this company!
My iPhone 11 screen was in pretty bad shape. UBreakIFix makes it very easy to schedule an appointment and the repair was ready in the time it was promised. My phone is good as new!
They can fix it for sure, friendly service but at a price!
My service with UbreakIfix was great! The associates were polite and helpful, also my HP laptop screens looks BRAND new
Very nice place! Dylan S. assisted with the repair and was willing to work with us on the price. Excellent service.
Never want to charge you if they can not do the service. However, they spend time assessing the problem so they SHOULD charge a minimum for that service. Appreciate their honesty!
Fast service, professional and nicest people you could ever ask for.
The Port on my Smartphone wasnt charging So I went to unbreaking fix and they fixed it theyre awesome Connor was amazing they are not expensive they are awesome thank you so much for fixing my phone.YOU GUYS ROCK
Excellent location, staff are very friendly and helpful. I dropped my phone off and it was ready for pickup not even 3 hours later. Im surprised they were about to get a screen and battery done so quickly. Thank you guys.
Alex the owner is so professional and courteous and their staff has given excellent customer service and they stand by their work . Excellent Service, work and care..⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Very impressed with the timeliness and ability to fix iPads and phones I had that I didn’t think could be fixed.
Diagnostics were free and they responded back in 2 days. Would highly recommend them.
Great experience coming here.. the employees are professional and friendly and the result is worth the price. As a matter of fact, the price was really good and i recommend this place. I’ll be coming back when i break my phone again! 👌🏼👌🏼
Fast,Friendly & Forthcoming with interesting repair information! Very knowledgeable, they got my service satisfactory!
On vacation and I dropped my phone. The screen was so cracked it was virtually unusable! They were open on a Sunday and had my phone better than new in an hour!
They fixed the front glass of my iphone and it was perfect!!!! I highly recommend this store!!!!! I only trust them to fix my iphones!!!!
Fantastic experience! In town traveling on business, phone issue, took in expecting not to be helped. Dylan S. glanced at my phone, said I got this took it to the back, came back in 3 minutes repaired. Wow! And I would have paid much more than what he stated as a charge. I was so excited I took a brochure that explained their franchise opportunities! What a great place! Thanks Dylan!
U break I fix is a great company.they’re always there to help u,their work is 100% satisfied,they give great discounts,and they are very reasonable with their prices
I am very annoyed with your service I came to repair the screen of my phone and they broke the glass on the back they gave me a 50% discount I paid 53 dollars to have the glass repaired and now they break down the front camera and now I They are charging $ 60 plus tax.
Great courteo efficient survive! Quality job & reason Rast service & fair prices!Highly recommend....!
Best service ever. I highly recommend them
They were very helpful and honest.I will be using them with my crashed computer hard drive
Nice honest service, and quick also.
I had two phones (my boys) that needed repairs. They were returned to me a few hours BEFORE they said they would be done. Thanks team.
Awesome customer service, great quality and fast productions. Thank you! Would highly recommend
After having my computer attacked with a virus, I took it in to see what they could do. I was expecting to have to leave it for several days, which for most of us is not convenient, but was immediately greeted by a pleasant young man who had it back to normal within minutes!! I was thrilled and ready to pay him whatever he asked. To my surprise, he told me there was no charge!!! I cant remember having a business that put customer service before money!! I will refer them to everyone!
I went in to get my cracked screen repaired. Not only did they do a great job but I received excellent service! Dylan and Alex ensured that my device was repaired correctly and in a reasonable amount of time, for a price much better than going to Apple. There was also a newer associate at the front desk, Darren (I believe) who also was extremely helpful and provided excellent service as well. Thanks so much!
Awesome service, super friendly and helpful. Strongly recommend
Quickest screen repair Ive ever had
I loved this place, It was amazing. They were SO understanding. They showed my how amazing the costumer service could be so I just had to leave a 5 star review. Wait time is quick, The young man at the front desk is very kind and friendly, This raises my expectations for every phone repair store. 10/10 Would recommend.
Very knowledgeable, straightforward, exactly what you want.
Every employee has gone above and beyond helping me w my technical questions and they are not only looking for ways to charge me! Ubreakifix is awesome!
Great place !! Dylan was very helpful with my iPhone problem.Fixed while waiting. I highly recommend!!
Got an item fixed had no problems item works great staff was polite...
Always on point and resolves my repairs. A group of IT specialists you can trust
I dropped in without calling beforehand and they were ready to help me out as soon as I walked in the door. Dylan saw and understood the problem I was having with my phone before I even finished explaining it. I was in and out within 5 minutes, with everything working properly and being informed why my phone wasnt working correctly. Very professional, very informative, and clearly knowledgeable. Thank you again!
My iphones charging port was starting to not work so I took it here. Remarkably found out there was just dust and dirt in there that they happily helped me with for no charge!Thanks!
I walked in with a phone that was not charging and what I thought was a broken glass, expecting to get a big run around, cant be done story as I usually do when visiting ATT and have to spend a few hours without a phone and of course a big bill.What a pleasant and amazing surprise to be cordially received by Dylan and honestly told what my phones problem was and more so told that it would only take a few minutes to have me on my way.This young man has the right idea of how to run a business and show his clients that they are valued.Thank you so much Dylan and may God Bless you.Sincerely,Pete
I was very much surprised and happy that they were able to diagnosis, repair(same-day) at a very agreeable price. Also very polite and professional. Thank 2X
DYLAN S. is Unbelievable. We were referred to him and he was Fast and Professional!! Thank You! Thank You! Thank You!
The guys here are super nice, and quick. Great customer service from Dylan. Have used them in the past, and will continue to use them. 5 stars ⭐️
Super expensive too fix one thing. I know its quality but for the old gen of xbox the price could have been lower.
Don’t ever go here. I came here to fix my screen and asked if they used OEM screens and they said yes. Paid the $200 and a month later a couple of water droplets got on the screen and it broke. They said it’s not covered under warranty. iPhone screens can be submerged without damage. This screen could not even handle a couple of droplets. Do not ever come here. FRAUD
This location does NOT fix Samsung phones. The employee LIES & tells you the portal isnt working right now. GUESS WHAT?! It hasnt worked in over a year (per another location)!!! Then he sent me to Fort Lauderdale without offering to call first to see if they had the part, which they did NOT. POMPANO location sucks!! Had to go to a 3rd location all because pompano employee is a lazy you know what.
My iPad glass broke. So I tried ordering a replacement online and do it myself. Once I received the glass I figured let’s call a professional. I called this company over the phone and got a free quote. Showed up and explained my dilemma. They assured me I was in good hands. Turns out the screen I bought was not cooperating with the home button and I would need a new one. In order to help me out, they discounted the new replacement part. Alex & Dylan worked relentlessly on my iPad so that I can receive it in a timely manner. They were very courteous and knowledgeable about their craft. I am so thankful I came to this company instead of doing it myself. If it wasn’t for them, I would’ve spent more time and money than I already did. :)
These guys have the best service ever. I’ve been to them three times now for my XS and they always do their best to make my phone fully functional. Forever customer!
These guys are the BEST! Alex replaced my iPhone XS screen in 7 minutes! Dylan was super fun and friendly. I will go back here for sure next time my kids mess up my phone! lol
Wow! I needed a new screen saver for iPhone 11. Dylan S replaced the screen saver in 5 min and it was on the house! Nice and smart way to garner clientele and return business. Thank you.
I highly recommend everyone to get your phone fixed at ubreakitifix their very nice and caring. Thank you to Alexs hard working team.
I had a great experience with this location. Emilio and Dylan were professional and efficient with helping repair my issue to protect my device. There is another location closer to my home but I had such a good experience that I will go out of my way to come here next time I need their services.
AMAZING!! I went there to have the cracked screen on my phone replaced and I had called earlier in the day to see how long it would take etc. (Average time is an hour give or take depending on how busy they are). So anyway, I had got stuck in traffic and arrived after 6pm knowing the close at 7pm. I was expecting to get turned away, but to my amazement the owner Alex, totally blew me away with his kindness and understanding. That man actually stayed over a half an hour after closing to help me and did a fantastic job too. The thing is he did it all in the name of just building a strong relationship with his customers and I will never go to any other place to get a repair done, Ever! Thanks Alex!
I called to discuss the issue with my I phone. Dylan said you can come on over and it was a quick fix. When I go to the location Dylan was super helpful and polite! He was able to fix the speaker on my phone with in 5 mins of me waiting! It was so convenient to get this fixed right away! I will definitely be recommending this location and Dylan!
The customer service was excellent and very professional. The employees did a great job fixing the water damage on my iPhone 11. If you need a place to get your phone fixed this is the place to go.
Ubreak1fix really are great guys. They have helped me several times. Dylan S recently did an excellent fast repair. Hes great and they are really on top of things. I skip other places for them-sincerely
If I could give more than 5 stars I would. I have been here multiple times for different services. Im a clumsy so mostly broken screen issues. I have not been disappointed any time. Today, I went in with a charging issue. I was taken care of by Dylan S. and I could not be more grateful. I know nothing about phones so I was easily expecting a large bill and replacement of the while charging port. Dylan took my phone to the back and cleaned it out for me on the spot and returned to me functioning within minutes. He was honest with me and told me all it needed was cleaning and I was charged according when I could have easily been duped into paying for a whole replacement it didnt need. This place is the best. They have HONEST employees that know what theyre doing. I keep bringing all my devices there for that reason. I trust them because they do great work and they are honest with what you need to have done. This place is a little GEM inside Pompano and Im so happy to have found it!
Great quick service by Dylan S. I was happy to drop in and get my charge port cleaned so quickly
Fix phone with official samsung parts
Very nice staff
Great service ! Very friendly !
They fixed my cracked iPad the same day….within hours!
I have an ASUS Zenfone 6. Researched it and specifically got this phone as it fits both my personal and business needs. I love the phone and have had it since Jan 2020. It recently started to act up not charging. I did some research and briefly entertained the idea of changing the charging portal out myself until I watched the YouTube video a couple of times. I am of the belief to let the experts do what they do best. My time is too valuable to try to recreate the wheel. I did a google search and ubreakifix came up and the reviews is what got me to give them a call. When I called last week I spoke to Kenneth. I was pretty sure I needed a charging portal. We discussed pricing: I bring my part and just pay for the labor and no warranty or I have them order the part and I get a 90 day warranty.Either way it was pretty affordable. They were not familiar with my phone but were willing to take a look and diagnose it. I use my phone for work and can only part with it on the weekends and only for a few hours. Last week Saturday I stopped by and met Emilio. Kenneth was in the back working. Emilio confirmed it was the charging portal that needed to be replaced. I put down a down payment so they could order the part. they go the part a week later (today) and I came by and dropped off my phone around 3pm with Dylan. I called at 6p and the phone was fixed and charging like new. Apparently, this is their first time working on an ASUS Zenfone 6. I got to talk to Kenneth and Grant when I picked up my phone. I am so happy with their service and my phone charging again.I am so pleased tomorrow I am bringing them my laptop to fix a key that keeps popping off. these guys are cool.
My phone needed a screen protector so I decided to visit uBreakiFix for the first time. Great choice very professional and friendly. Screen protector is perfect for my phone and they are very efficient done in a timely manner. Make sure visit them you won’t be disappointed!
Once AGAIN a big shout out and thank you to uBreakiFix in Pompano. Brought my iPad there because it wouldnt charge. I thought it was dead and I needed a new battery. Those cost around $180. Just got a call that they only needed to clean the charging port ($29). This is the second time they could have done something unnecessary and made a lot more $ but instead they were honest and saved me a lot of money!
I can’t remember the last time I received customer service like this.From the very first phone call to the pick up of my equipment the guys in the shop could not have been more accommodating!Truly an art of customer service that has been lost in most other companies!!
Staff was curteous and responsive. They communicated the repair process very well. Repair was completed within the given timeframe.
Great experience once again at ubreakifix with a really friendly staff. Tried to help me out as much as they could. Happy customer for sure. Big props to Dylan S. & his manager !
Came for a screen replacement. Alex was very helpful. Great customer service. Would recommend %100
Talk with owner and he was able to resolve a issue with me immediately, I have a lot of respect for the way he handled this for me thank you and I recommend them Highly
The best customer service I ever experienced...They were able to fix my issues very quickly at a reasonable price. I will definitely be using them again in the future for my cell phone needs.
The entire staff there were beyond friendly. They had great attitudes and provided me with excellent customer service. Dylan was the tech who helped me with my device and he was extremely helpful and patient with me throughout the entire time.
Theres no need to look elsewhere these guys are the best! Im very very happy with the level of professionalism and quality of their work! I started off price shopping and these guys are the best price I could find. I HIGHLY HIGHLY recommend them! Thanks guys!🙂🙂🙂🙂
Went to get my phone fixed and Dylan did it for freeMuch appreciated
Love this place they always take super good care of me! Managers Alex and Dillion are awesome ask for them if you ever have a problem.
Super nice, very efficient. Highly recommend. Used them for a screen repair of 7 Plus. :)Update- I called them the next day, told them I had an issue with polarization, they said come down, well fix it for free, I came down, in 5 minutes I was outside the door with my phone and I could see the screeen with my sunglasses on. Very happy customer!
Excellent service, they replaced my iPhone XR screen within 90 minutes.
Okay...Well I can see why this place has so many great reviews. Its because they have GREAT SERVICE! I brought my phone in expecting to leave it there and pay a lot of money. By the time I made it to the door they had already cleaned my speaker and got it to work perfect. I have been to this place several times with my sister but I have never needed to use them myself.....Until today. I was so impressed with this place that I had to leave them a review. You just dont find places like this anymore. Keep up the great customer service!!! You have a new customer for life. Thanks again Louis.
Very good service Dylan was able to fix my register the same day. Recommend this place.
I always have a pleasant experience at this store, they fixed my computer perfectly and my phone multiple times for very reasonable prices. The staff is always very friendly and patient in troubleshooting the issues with my electronics. Today Dylan and Emilio helped me and they made my experience a great one, I will definitely be returning back.