What a great experience using Complete Marine for my 500 hour Mercury service. The attention to detail and knowledge of the Verado outboard motors was incredible. Kevin the service manager was able to walk me through the entire maintenance process before we got started, and educated me on so many things regarding the motors. Mark the mechanic is the Mercury marine master. Beyond the motors, Mark also re-wired batteries, fixed my windlass, and buttoned up many small items throughout my boat. He found many other items that needed to be addressed that I would’ve never known about nor noticed, but the small details made all the difference in the performance of my boat. Throughout the process Tanya kept me informed with daily updates, keeping me in the loop throughout the service. At the end of the repair she called me to come pick up the boat, and I was pleasantly surprised how clean it was after several weeks in the yard. I got the full post-service wash down. Tanya loves what she does, and you can definitely tell by her smile and attitude.Now that I have everything buttoned up, it’s just easy service of fluids and scheduled maintenance going forward.Thank you again for a job well done!!Team Complete Marine for the win.
Great experience buying from Complete Marine. David Sturgis helped us through our first-time buying experience, and the process went very smoothly. After the purchase was complete, Kevin and the service team were extremely helpful and knowledgeable. Thanks again for a wonderful buying and service experience.
Nick is the best salesman ever. He was able to sell our boat quickly and for top dollar. He also sold us a great Nauticstar boat.
Nick V is the man! No pressure, easy to work with and despite some of their internal obstacles, he really got the job done. Im a happy new boat owner!Pros: Nick V- willing to listen to what I wanted, make suggestions and work well both with my purchase and trade in. Got me the boat I wanted and price I wanted for my trade. I do beleive I can contact him when I need to set up appointments or have questions.Service dept is courteous and gets the job doneCons: A little disorganized with Financing, Delivery and timing.All in all a good experience. Definitely Not free of stress, as buying a boat these days is a daunting task!However, any issues I did have, Nick was right there for me and helped along the way. He’s not just another salesman, I beleive he wants his customers to walk away (or boat away) satisfied.
We had a critical failure on an exhaust tube at the waterline that was occuring invisibly, delaminating from the inside due to an old overheat. I was in for a bottom job, and Daves yard was crazy busy. But when they found it, he held my boat there which further tied up his yard and got on it right away to make sure the boat was safe. May very well have kept her from total loss.Great yard. Great people. Great guy.
Kevin and John the travel lift and fork lift operators did an awesome job as usual. We had a little hiccup with one of the transport drivers and he wasnt able to make it to offload a new Chris Craft until after 12 pm last Saturday and they stayed a little late and made it happen. We tried probably 10 different local marinas and would have been screwed but they made it work for us and the customer was happy at the end of the day. Thanks for your help!
We worked with Shannon Kelly and the Complete Marine team to sell our vessel. Shannon had great communication throughout and stayed with us to reach our goals. The Complete Marine team was expeditious in processing the sale. We will definitely work with Shannon Kelly and the Complete Marine Team in the future. Fair Winds and Following Seas.
Fantastic experience buying from Nick. Smooth process, great service, best price. Highly recommend!
Doing business with Nick Vincelli was a very positive experience for me. He conducted himself in a very profesional yet friendly manner and treated me as a valued customer at all times, making me feel like a VIP throughout our dealings, like I was buying a yacht not a 17 foot boat.
Horrible, broke things on our boat that were not broken, delayed work and charged for storage. Crooks.
Nick the salesman was absolutely the worst to deal with I would highly recommend not selling or buying a boat from this place. One of the most unprofessional places I have dealt with.
Gave me several different options to fix an issue I had with a trim motor and actually came in under the estimate. Never had that happen before, great experience.
I tried to buy a Crownline 290 they had for sale weeks ago. I called by phone and I was told it was pending sale, I left my name and number if it didnt go through I would be next in line, the guy seemed like he was upset with me asking about buying that boat. for weeks I watched it listed seeing it come up as available now! So I wrote online about my interest in it & I received no response back. A week from that, its still listed I call today and they tell me IT JUST SOLD.something weird about the whole thing, maybe a employee was trying to leave it unsold for friend of theirs to get a deal. who knows, was definitely odd.
Honest, transparent boat deal. Would highly recommend buying or selling from Complete Marine (Nick Vincelli was great).
I purchased my 2601 Nauticstar from complete marine and couldnt be happier. Marty my salesman was excellent. He sold my old boat and took care of all the paperwork. This was the easiest purchase Ive ever made! Since I bought the boat, I have brought it in for service. The guys at complete marine took great care of my boat. I highly recommend them if youre in the market or need service. .
Great people, service and location.Kevin Nash was a great ambassador for the place.
On a Sunday afternoon the sales staff is busy as heck but the sun is shining and everyone wants to get on the water :-)Prices for new and used boats are astronomical but they’re selling like hot cakes.My boat is in for service and they are excellent mechanics.
My boat was there 2 months all it needed was 200hr and a led light installed for night time nav they put it such a bad spot it blinds every one the boat when you turn it on its lights up the front deck and not much more no idea how to fix a nautic star they sell them and listed dealer they are slow and have no idea what there doing be careful all i got was ignored and no call backs and we cant get this part and that part is not available asked for the led light bar to be mounted on the t top with the led light clamp kit they had no idea how to do it i did it my self it 5 minutes
I bought a boat for the first time about a week ago from Complete Marine. My broker Nick Vincelli is outstanding and I can not suggest strongly enough that if you are in the market to go and see him. Nick walked us through the entire process, answered any and all questions we had, and continues to do so after the sale. Nick made this experience extremely pleasant and easy. I will not hesitate to do business with him.
Bought our first boat back in 2018 from Complete Marine and it was easy and exciting. I had many questions and emailed our sales guy many many times with questions. He always replied fast and was very knowledgeable and helpful.They preformed all the maintenance checks I requested and emailed me a detailed summary. I was able to purchase a few things from their little store so I was legal and safe to transport the boat down to the Keys. Would definitely go back and will go back when were ready for another boat. Thanks Complete Marine.
Nice place.
Fantastic. Great people great help. Couldnt ask for more.
We recently bought a boat from Nick. A great experience! Nick was very helpful, very knowledgeable and helped us find the perfect boat. He went over and above to help us even after the sale was completed. We highly recommend Nick and Complete Marine.
Love the people here..
Brought my nauticstar in took a full month to install some basic electronics like bulge pump nav light misc. did not finish lots more parts i will install my selfcalling back is not there strong suit only got a few callbacks the rest i had to call them they told me they where so busy and overloaded after a month they called it done went to pickup and the apology came from the owner and service admin they told me covit was causing havoc with workers not showing up and parts are very hard to get but what was the reason it took so long to call me back i never got an answer for that they got most thing on the list done but they never changed the anoids there is about 60% of meat on them and i got a 100hr service over all it was 1-10 i give them 6 i assume after this covit is over it will go back to normal i will not bring my boat there again and for some reason they asked about a facebook username and it was my bad review next they wanted me to wire money to them cause it was over 3k i was very angry ------no problem taking credit cards the first time i was there----- they took a credit card after a brief hold on the phone they told me a credit would be fine got my boat and got out of there way over priced there is no way to really tell how long something took and they charge by the HR i think i get a bit ripped off and no discount for taking so long
Nick V. May be the best salesman in South Florida. Ive purchased several boats in 3 states, and the purchase with Nick was the best. No drama, no BS, no last minute problems, just a smooth professional transaction.Even after Nick got paid he still answers the phone and even comes by to point out breakers I cant find.Greg BBusiness owner, and wana be sailor
We Recently bought our first boat. We had an amazing experience working with Nick! He was very patient and extremely knowledgeable! If you are looking to buy or sell a boat, do you yourself a favor and call Nick at Complete Marine!
Very disappointed. We drove for 4 hours to see a boat we found in the website and it was in really bad order. Pictures in the website different to current state. Upholstery broken, flooring ripped which was not shown in the advertisement. Any honored company that is trusted provide updated information. We lost our time.
Bought new Nauticstar from Nick V at Complete Marine. Professional and on point, super easy sales guy to deal with! Got me into the boat I wanted at a price I was comfortable with. Highly recommend!
Great place! Everyone was beyond friendly and very professional. Very comfortable buying from them. Cannot say enough good about complete marine.
I recently purchased a powerboat from Patrick Devine at Complete Marine. Very late in the process we hit a snag with my lender and Patrick stepped up to ensure I could get the timely credit I needed to complete the transaction. I love my new boat and he and the staff at Complete Marine were fantastic to deal with. I would not hesitate to do business with them again. Strongly recommend.
Wow! Complete marine is exceptional. Purchased our Intrepid with David and the all process was amazing, afterwards we had Kevin give us exceptional attention to service and all the upgrades we wanted to do.Thanks complete marine!
Highly recommended by the manufacturer of my BOAT everyone seems VERY professional and know their jobs. Im waiting results of their inspection and repair of the bow thruster. CANT WAIT FOR SOME GOOD NEWS!!!
Working with Patrick and the Team at Complete Marine, on the purchaase of a new boat, was a pleasure. They took a ton of time working with and I always felt that Patrick had my best interests in mind as we were going through the entire check-out process and then in the pruchase process.The sea trial wasnt your typical 15-20 minute test, Patrick spent several hours, taking me through the boat and making sure I had all the information and experience to help in making the right decision for me.I highly recommend working with Patrick Devine and Complete Marine if youre considering buying a new or used boat. I think youll find them to be professional, knowledgeable, and honestly interested in your satisfaction.
Have been a customer for 4 years with Complete Marine..bought a boat with them which was a great experience, and they always do a fantastic job when is comes to service and annual maintenance....would recommend highly to anyone looking to establish a relationship with a company that will insure proper maintenance and care for their boat
Our dinghy motor had failed, other marinas could not get to work on it for more than a week. This put us in a bind as we were traveling up the coast. Mike was very helpful in finding a solution, we arrived at the marina and dropped off our dinghy. As they were also very busy it took a few days but repairs were done at a reasonable price. Mike called during that time with updates. When we returned to pick up our dinghy Mike made some maintenance suggestions to prevent future problems.
This place is great! I purchased a new boat with Nick Vincelli and the process was simple and painless. He made me feel confident and at ease with my purchase. He was there to help with any issues after the purchase as well. I later decided to sell my boat and Nick was there to help again! He got my boat sold for the price I wanted, very quickly. I would highly recommend checking them out! I will for sure be working with them again in the future.
I recently purchased a boat from Bill at Complete Marine in Pompano Beach Florida. Bill was very knowledgeable and dependable throughout the entire process. I raised a couple concerns regarding the boat trailer to Bill who immediately included his manger Marty. I brought the trailer and boat back to Complete Marine and at no additional cost the trailer was repaired and properly fitted to the boat. These guys aim to please.
Had Marty list my boat and he did a great job. 10 stars👍
We have had our boat repaired at Complete Marine numerous times over the years with 100% complete satisfaction! Mechanics and crew are always friendly and extremely knowledgeable. No matter what needed to be repaired, the job was always done perfectly. The new marina is spotless! Would highly recommend!
Nick at Complete Marine in Pompano was easy to work with and very responsive. We bought the boat out of state and had an issues with our transporter and the guys at Complete Marine were very friendly and patience looked after our boat until our new transport came. Great guys to deal with. Thank you! Chris
This is kinda wordy but a great story. I cant say enough good things about the people at Complete Marine. I bought a boat at Lighthouse Point and needed to have it trucked to Wilmington, NC. Being from out of state you always feel like youre going to be taken advantage of. Previous owners suggested CM to have it prepped and hauled out for the trucker. So I call Matt in the service dept and hes unbelievably helpful. I needed the electronics removed from the hardtop and he said he would have people available as needed. Since my wife and I got to FL early I had the time to remove them myself. Then I call Matt expecting to catch a little flack in case he had to line up some people and he says GREAT, good to see that you could do it yourself. While in FL he called me every other day to make sure we were on schedule...really put my mind to rest about having it trucked. In process of moving the boat to CM he calls me and tells me exactly where to dock, right next to the lift. Then we call the trucker to get an ETA and the trucker is running 5 days late. I wanted to see the boat loaded but Matt says dont worry we do this all the time and most owners dont want to see their boat swinging in the breeze as its being loaded on the truck. Then Matt apologizes for having to charge me for a few days storage...he actually made me feel good about charging me. So my wife and I drive back to NC, the boat ships a few days later and he sends me pictures of the whole process. Matt and David put my nervous mind at ease doing a great job and taking a lot of stress out of the whole process. Thanks again.
Salesperson was very helpful. Took his time to answer all my questions thoroughly. A lot of selection. Positive attitude. All around a very good experience.
First time customer at Complete Marine and it was a great and professional experience. Capt. Jason Packlain and his team of service professionals were able to complete every service we needed with a quick and quality delivery. We serviced a 391 Meridian Sedan Bridge that had not been out of the water in over 3 years and was a recent purchase. Capt. Jason reviewed everything with us that was in need of service and allowed us to decide what to move forward with. We are very confident that our major repairs and minor repairs were completed perfectly and we were back in the water before estimated splash date. Capt. Jason and his team will continue to service this boat and all of our boats for many years to come.Jeff Fischer
Great boat dealership to work with. We bought a new boat from them this weekend. We did all of the paperwork and everything before arriving since we were buying from out of town. The process was perfect and we were very happy with the dealership and our sales person David Sturgis. I would highly recommend this dealership
Very nice place. Good service!!
Total professional..stem to stern service.Haul out available both straps and forklifts. 👍
If you’re looking for a boat this is the place to go. A big thank you to David Sturgis for helping us find our boat and making the process easy. Everyone was very friendly and professional. I highly recommend Complete Marine.
Excellent service friendly staff worked with me from the beginning to the end of my deal definitely found my new boating center
The most efficient marine supplies service in South Florida
We bought our dream boat from Nick Vincelli. Thank Nick for helping us buy and fighting for us to get the best deal! We love our new NauticStar 243. Will buy from Nick again in the future.
Excellent service! We traded in our old boat for a New NauticStar! Our sales person Nick was very helpful and knowledgeable about boats. I would highly recommend Complete Marine!
The sales person Bill should be retire. I never saw a sales person that bully and overpowering like this guy. If you go there please don’t let this guy to help you is just gonna make you loose and have a bad time.
We took our boat to Complete Marine for a full detail and it looks fantastic! The staff could not have been any easier to work with and we are happy to give this excellent review!
Fabulous boat service!!!! Never had a issue with them . Always kept us up to date with any repairs they were working on.
David & Marty and their team are real professionals. due to me busy schedule I decided to list my boat with them and they took care of everything; showings, sea trials, to the transfer of ownership. I highly recommend them for all your new, used, and consignments boat dealings. Top notch people filled with pation and dedication. Thank you Marty!
Love our new NauticStar. Great customer service from Nick our broker. Knowledgeable and professional. Made the whole process easy.
I was looking for a good quality pre-owned boat to go fishing and take the wife out to the sandbar,Driving on US1 in Pompano there are several places that sell boats, I looked at boats at all the places and ended up buying a Boston Whaler from Complete Marine, their sales department was very professional, they took their time and helped me find the right boat for me, Marty their sales Manager made my buying experience relaxing and easy, I got a great boat for a great price and can have the boat serviced there as well, Overall an excellent experience!
If possible I would give 0 stars. I brought them my 12 year old Suzuki 115 that was running very rough and had quit on me a couple of times causing me to get towed home. Ill spare you the whole long and torturous story, but the bottom line is that these guys fixed nothing, made the motor worse, and charged me $2300. I think they actually dropped something into the motor when they had it apart, causing a bad knock that was never there before. Total incompetence! As a result, I sold the boat with the caveat that it needed a repower. Obviously, I would never go back there and would strongly discourage anybody trusting these guys with anything.
They are straight shooters, Patrick was my sales guy and Marty is the sales manager, about as honest a sales process with very little bull sh*t as Ive seen. Nice product line as well.
New and used boat dealer in Ft. Lauderdale. Good selection of Nautic Star boats. We bought a used Nautic Star 243dc. Overall nice boat and they were pretty easy to work with. Unfortunately when we got the boat delivered, the radio was not working and the table support was missing. Not a big deal financially but not what we expected. Otherwise would have been five stars.
Went there for gas and engine would not start. It soon became obvious they wanted me gone, with several employees coming out making me feel unwelcome. Complete idiots, unfriendly and unhelpful. Will not go back to this unfriendly place.
Steve in the service area is awesome. Great service, communication, and takes the time to explain everything to you to make you feel really comfortable - especially since Im not a boating expert yet
I had a used flats boat for sale and like most boaters knew I could sell it myself. I didnt need a broker for help. I listed on fla sportsman and boat trader and sat back and waited. And waited. On a whim I stopped in at Complete and spoke with Nick Vincelli. He outlined what their approach would be to move my boat. Within weeks he was handing me a check. I would recommend Complete Marine to anyone trying to sell their boat. Stop in and see Nick hes a pro,
I just bought last month my first boat. I have no boating experience and was very nervous to spend all my savings on a little used boat. Everyone knows you can make a lot of mistakes if you dont know what you are doing in buying a used boat with no warranty.I started my search with calling some boat places up fro where I found a boat posted online. Most of these places didnt even answer their phone or called me back.By Complete Marine someone was answering the phone right away and I got connected to Mike the sales representative. He was very friendly on the phone even the boat I was calling for was sold and they didnt had any others in my price class. He didnt pressure me at all to go for a more expensive one. He sad, he might get one in exactly what I was looking for, I should check the website in a few days.... I liked that he didnt pressure me to come by right away.... I had a good feeling with him as my sales person and I just showed up and looked around and he was right... There was the right boat for me. It was a little over my limit but Mike was able to get the seller dropping the price to exactly what I told him I wanted to spend!Since it was my first boat I was buying a was very insecure and had so many questions! He was patients and even gave me a boating crash course! Thats what I call a FIVE STAR CUSTOMER SERVICE!!!! Thanks Mike! I know I will be definitely back if I want one day a bigger or newer boat
We bought a nautic star approximately a year and a half ago, but we did not buy it from complete marine. We did, however, go there to look at the boats they had before we bought our boat. They had a nice inventory of boats, and we were interested in one of their nautic stars. The gentleman, cant remember his name, showed us a boat but with such attitude, As if we were taking him away from something more important. he seemed annoyed when we asked him a question, like hurry up, I have better things to do then try and sell a boat to you. Rude, very rude. Needless to say we bought our new boat from Palm City Yachts in Stuart for a much lower price. They were very helpful and answered all our questions without attitude. Well recently, I contacted Complete marine inn regards to finding out if they can help me replace the transducer. I was referred to them from the company that services our engine because Complete Marine sells Nautic Stars. Reluctently I called them, and and spoke to Kevin in the service dept. He was nice on the phone and was told that they can install the transducer. I asked for a ballpark price and he said he would look into it and get back to me. As i spoke to him on the phone, I felt as if this was something he didnt want to deal with. Well needless to say again, still havent heard from him. My husband and I own our own buisiness and would never treat our customers like they didnt matter. And we have been in business for 22 years. We will be taking the boat to another place in Stuart that specializes in boat electronics. So to Complete Marine, you not only lost a boat sell, but you have lost a good customer.
The best for all your Marine needs.
Purchased my new boat 2 weeks ago and could not be happier. The sales rep Nick Vincelli was GREAT, i will definitely be back and highly recommend this place! Thank you NIck
Purchased a used MONTEREY 270 from them. Nick V., Crystal, and Matt were fantastic to work with..Will definitely be back to make future deals with Nick.
If your looking for a boat ask for David the best service available and a great guy.
Too expensive prices.
Lazy salesmen talking among themselves ignoring customers.
Where to start... I went in for a bottom job, I left a deposit for the bottom job... I asked them to look at my electrical (for which I would have paid a diag fee.) But apparently their technician either doesnt know how to check if my solar is providing a charge, or didnt want to, so instead he would rather tell me how to YouTube it. I asked them to find out why my head wasnt drawing in sea water... Instead of looking for the problem, they just replaced my pumps on the head and even noted on my receipt that it still doesnt draw in water and charged me to replace good parts... the only phone call I got from them was to tell me that while pounding out the cutless bearing it cracked the fiberglass on my strut... I asked how much it would be to fix, the service writer told me he would have to ask his fiberglass guy and hed call me back... I never got a call back, I never authorized the repair, and they just charged me to fix it... problem with that is, you are supposed to use a bearing press to remove the bearing, they used a hammer, and they broke it, and they charged me to fix their mess up. I asked them to check my mast light, my anchor light, and my spreader lights.... work order says they work, but they dont, my only lights that worked were my nav lights... They removed my front stay in order to put my boat on their lift... when I was receiving my boat it was still disconnected... they scurried to put the pin back in, then they told me to tighten the stay myself... About the only Job they started and completed was my bilge pumps and high water Alarm. I went in thinking they wouldnt hose me because I was referred to them by a friend of the owner... I gave them a $1,500 deposit on the bottom job, and only authorized an additional $2,000 In repairs, my final cost was $6,700 and the only thing that Im happy with is the bilge pumps, because they never painted my drop keel...
Call before going. The inventory isnt whst its on website.
Nice staff. Excellent work
TOTAL CROOKS I bought a new nauticstar from these clowns and they pulled a paperwork scam told me verbally they would give me full trade in value for my old boat then when the deal was done they only gave me credit for half, they are fraudulent crooks steer clear of these guys
Ring before you go dont trust the website for inventory of boats.
Always received excellent and prompt service, Thank goodness for these great mechanicsDave the owner has a wonderful staff from Erin in sales to Leloni in service, Paul and Tom mechanics. The receptionist is always cheerful and greets you when you arrive .Great job by all that work there. But let me tell you how I really feel THEY ARE GREAT and hard working folks.......Yad AflaloCompletely Satisfied CustomerA satisfied customer for over a year now
Dave Giannone and Complete Marine have helped us and our friends who we have referred. Dave is extremely knowledgeable about boats, and is very honest and professional.
Great service and employees. Always pleasure doing business there.
Where else could you take your boat for complete service,and have friendly staff work on it
The owner is very disrespectful
Matt in service a wealth of knowledge and is very helpful. Thanks Matt!!
Nice Experience.
They are terrible. Don’t know about prices.
Great staff. Couldnt be more helpfull
Dave Sturgis is a super straight shooter that sold my boat in less than thirty days.
They use unqualified workers but charge for professionals, I would not take a row boat to this place even to get the barnacles taken off .if you like to wasted money then you found the right place to go COMPLETE RIPOFF MARINE .
Disappointing experience.
Karl is great
Nick is a salesman..
Excellent
Bad attention