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Universal Auto Sales of Plant City
2005 W Baker St, Plant City, FL 33563, United States
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Universal Auto Sales of Plant City
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Ro
Review №1

WARING STAY AWAY!!!!!!!!!!!This is the WORST place to purchase a automobile the Salesman Troy is a I Promise You aint nothing but a Lie thats all that youre going to receive talks a smooth game but doesnt care anything about customer service its all about the quick sales. Purchase cars from auction Do Not repair anything on the cars sales for full price but repairs are on you so please take my advice STAY AWAY. !!@@@##$$$$$$

M
Review №2

My husband bought a truck from this dealership. We started having issues with the motor. Come to find out the motor was switched out. But on the car fax when he bought it it said it was the original. So basically theyre not Truthful and selling lemons. About to get our selves a lawyer. We were lied to. The motor has spray paint marks indicating its not the original. And this company needs to be shutdown for that. So much stuff was switched out of our truck its not even funny. Extremely disappointed in this company and how much money its cost us. $600. In payments every month and weve put so much money into this truck. Do not buy from this company you will regret it!Plus we had work done to our truck and the motor had YELLOW writing. We all know what that means. They lied on our car fax. The motor was DEFINITELY changed out. When the car fax did not say it. Crooked company! Were so disappointed about the lies they sold us.

Ke
Review №3

Amazing place. Mine and my wife have challenged credit and we were able to be approved for 2 vehicles, low interest and low monthly payments for both. They really work hard to get you into the vehicle you need and/or want. We really appreciate these guys!

Ga
Review №4

Excellent the best people to deal with

Ca
Review №5

We are in the process of buying our 2nd car from the. The salesman Tony makes it happen and answers all my questions and concerns. Overall good buying experience

ch
Review №6

Im in bankruptcy and they worked with and held the truck until the trustee okd it.

To
Review №7

What a fantastic experience. Harmon and staff made the purchase of our new truck easy and enjoyable. I can not thank you enough for the time and effort put into making the process effortless.Many thanks, Greg & Tonya Jackson

Sa
Review №8

We had a great experience! My husband saw an F250 online for a great price and did an inquiry to see if it was available, and they got back to him within 10 minutes letting him know they still had it. He went down there to check it out and liked it and got all the info he needed from Troy. When he went to start it, they had to jump it, because the battery was weak, but Troy said if the batteries were an issue to let him know. Other than that, the truck was in excellent shape, so we ended up buying it. The financing was easy and Troy even encouraged us to go to our credit union if we wanted to, unlike a lot of dealerships out there. After 5 days the truck batteries started acting up, so my husband called Troy and he had him take the truck to their shop. They checked it out, did diagnostics on it and then ended up installing 2 new batteries in it for no charge! We never expected that! We knew this was as-is and the truck is 15 years old, so there could be issues. Troys willingness to go above and beyond for us has earned him a loyal customer!

Ch
Review №9

My daughter Alexis just purchased her first car.The car is perfect and price better than fair.Derrick, Billy and Troy made this experience stress freeAnd a pleasure. I highly recommend Universal Auto Sales.

Ch
Review №10

The owner gave me great customer service, was extremely informative and willing to work with all forms of credit as long as you can prove that you can afford the vehicle which is amazing because it goes against most other car dealers ideas on how to treat customers most are not willing to work with people and he gave me a formal and Prussian that was above and beyond reproach and I really greatly appreciated it and will be purchasing a vehicle through them very shortly and will also revise this review with the full experience immediately afterwards thank you again Universal Auto Sales, you guys are great and I look forward to doing Business with you in the near future!!

al
Review №11

Troy and Harmon went over and beyond for us!!Great customer Service and made things fast and easy. Were both very friendly and honest about everything!!! I would definitely recommend them for future use... If your looking to buy a car I would definately recommendUniversal Auto Sales of Plant City!!! Thank you guys for making it happen!!!

Ry
Review №12

They want too much for used cars

Du
Review №13

Harman and Troy helped me tremendously getting the truck I wanted would go back anytime and would recommend universal auto for anyone looking great guys as well as salesmen

Mi
Review №14

I was concerned after reading some of the reviews, but we went there from almost two hours away because they had a specific car we were looking for. We ended up with a fair deal and an easy transaction. Harmon and Troy were perfectly nice to deal with and everything was very straightforward.

ka
Review №15

Harmon and Troy are the Best!! Great Service!! Had a really Great Experience!! Would recommend to anyone needing a new ride!!

Mi
Review №16

We just bought an F350. Harmon and Troy worked tirelessly to get us a great deal and took our truck in on trade and got us out of that endless loan! Great people. Easy going and made us feel welcomed. Thank you guys very much!

Ki
Review №17

I truly had a great experience at universal auto sales (Baker St.). Tony and Harmon did every possible thing to help us leave their lot with a car. They werent pushy and seemed very genuine. No problem was too big for them, and now we have our Scion, which is a perfect first time purchase and car for myself and my family. If youre looking for a vehicle, and want a great deal, go check out Universal. We are very happy that we decided to stick with them, and very thankful for their dedication to finding the perfect vehicle for us. These guys are the real deal, they dont SALE you, they HELP you.

Ta
Review №18

Absolutely love Tony and Harmon.....I have bought two cars from them quick and easy and the terms I wanted. Just referred my daughter after two failed buy here pay here cars, not only did they get her into the car she wanted they sacrificed their personal time to make sure she was in it that day. I cannot say enough about them, the best car buying experience I have ever had. I would only recommend Universal, especially Harmon and Tony super sweet gentlemen and they do everything they can to get you what you want. Thank you Tony and Harmon.....Your forever customer Tammy Hoffman.

Ro
Review №19

I would like to take this opportunity to write a review for Harmon and Tony at Universal Auto Sales of Plant City, FL at 2009 W. Baker St. Plant City, FL. Our salesman, Harmon Byrd, was extremely knowledgeable, honest and pleasant. Harmon went over and beyond the call of duty to get us in the right car at the best possible price. The entire experience was accomplished in a short and reasonable amount of time. I would also like to mention that we were treated with such respect, which meant so much to us. I will do business again with Harmon and Tony at Universal Auto Sales of Plant City and I highly recommend anyone reading this review to do the same. I would never promote any company or individual that I do not sincerely believe in so please consider this review honest and accurate.

Mi
Review №20

Friendly salesman one of the best used car dealers in Plant City cars a very clean and in very good shape

Su
Review №21

Harmon and Troy are very professional, knowledgeable, fair, and really patient (and they had to be with me) ... i drove from Buckhead Ridge, Okeechobee just to deal with people who treat me like a person. Not your typical car sales guys. True guys who i consider friends now.

Sh
Review №22

So grateful for Universal Car Sale..for my new car,Mr.Harmon done an outstanding job with helping and making a way for me to have this beautiful car I call Grace...its name from my God above and Mr Harmon for helping me even when I didnt have faith or the ideal of thinking I was able to get one..he told me to trust in him and I wasnt going to leave without a car.and I did and now Im riding in a nice car I ever had before...Thanks guys for all you have done and i cant forget Manager who made ways for me when I had my difficulties...if you havent been here and need a car come to Universal Car Sales Now...Wait dont go no where else...😍😍😇😇🙏🏼🙏🏼

Su
Review №23

I had a great experience at Universal Auto Sales (Baker St. location). This is my second car that I have bought from there. Harmon and Tony both are at that location and are the best! They care about their customers and will do everything they can to get you in a vehicle that you want. I absolutely love my BMW that I bought there last month. Thank you so much Harmon!!!

At
Review №24

Overall so far I am really happy with this place. Me and my wife went there I told the sales agent what down payment and what monthly payment I can afford and I told him I had a pretty good credit score. We tried different vehicles - most vehicles are sol as is do a thorough check on them.... There was a couple we liked but they needed fixing. We saw a less than 2 years old Chevy cruze with only 40,000 miles on it and we decided to get it. I liked the friendliness of the staff. They checked many different lenders and they made sure I received the best possible offer. I am considering to to turn to them for our next vehicle

Co
Review №25

After a frustrating week and looking for a new truck in a certain budget, I inquired with Harmon about a certain truck listed on the website. Harmon was very helpful and answered all of my questions. Even though the truck had been sold that day, Harmon did everything in his power to find me the truck I was looking for. Although we could not find the right truck, I have to give Harmon a big thumbs up for his efforts. Two weeks after speaking with him, out of the blue he sent me a text asking if I was still looking for a truck. Very professional and driven to make his customers happy. Give him a call, you won’t be disappointed, even if all you walk away with is a pleasant conversation!

Je
Review №26

I havent gotten my van yet (going tomorrow!). But I just wanted to say that Harmon has been great. Very patient & helpful. I will recommend them to everyone, they go above & beyond. And not once did I feel like they were trying to pull a fast one on me like I have at many dealerships. Thanks again Harmon we cant wait to get our van tomorrow!

Sa
Review №27

Excellent customer service. They were very friendly and worked with me. I was thrilled to know that a lady that was before me sealing a deal...stated that this was her 4th time buying a car from them. As the day grew to an end ...they even treated us to pizza. We were there past the office closing time, yet they never seemed to mind at all. Thanks Tony for making me and my family feel welcome in real way...not fake.

to
Review №28

I bought my wife a vehicle there,best experience Ive ever had. These people are wonderful, respectful, and honest.It is hard to find the kind of service we received with Harmony and Troy.Thanks again .

Ch
Review №29

They treated us great and went the extra mile to make the sale.....We drove over a hour to get their and they stayed late so we did not have to come back again. Got a good truck at a fair price. Would absolutely buy from them again.

Me
Review №30

I bought a car from Universal Auto Sales and have enjoyed it thoroughly without any problems. Ronald and Billy were most helpful in making the right decision for my needs. I am not hesitant to refer my friends who are looking for reliable transportation. I expected my credit to be somewhat of a problem, when as it turned out, the guys at Universal helped make my car buying experience a surreal moment. From my experience with them, I realized there are still dealers willing to treat you with concern rather than just getting you into a contract. I will be returning to Universal in the future, as I have teens who will be driving soon. Sticking with a sure thing! Thanks, Universal, you made it so much easier.

Ro
Review №31

I originally came in to look at a truck I had seen online, but ended up leaving with my DREAM truck. Tony and Harmon are the best, they got me in a beautiful truck and kept my payments & down payment very close to what I was asking for. They werent at all pushy and even better they treated me like a person, not just a woman who needed her husband to pick out a truck for her. Every other place I went to spent the entire time trying to show my husband trucks, asking his opinion, or wanting me to go get him. The entire process was a nightmare and I had basically given up finding anything. I was so sure that I was wasting my time that I actually filled my truck up with gas on the way there. I was that sure that I would be driving it back home. Luckily for me I had some great salesman that worked hard to get me financed on the perfect truck. I would recommend Universal Auto sales to anyone, I know I will definitely never shop anywhere else. Make sure you ask for Tony or Harmon. Thanks again guys =)

Sa
Review №32

Great owner lots of vehicles to choose from very fair prices and more than happy to allow your mechanic to look at vehicle. Very happy.

Sa
Review №33

From the beginning of the process until the end this is the best experience Ive ever had buying a vehicle. The entire staff was nothing short of phenomenal. And the vehicle I purchased is perfect .Thanks Universal Auto.

Ka
Review №34

Unpleasant experience. Wish I never stepped foot into this business. Should be ashamed to have such an establishment. Con artists stealing hardworking peoples money selling them garbage.

Sl
Review №35

Harmon is one of the most personable people I have ever had the pleasure of meeting. He is laid back and not in the least pushy. He and Tony worked up a great deal for us and we couldn be happier with the entire experience. I would highly recommend stopping by to see them the next time youre shopping for a car. Theyll make you feel comfortable and at ease.

Ad
Review №36

Dealt with Harmon Byrd and Troy Culbreth on purchasing a 2016 Dodge Cummins. From square one this experience was not painful, like you experience at most dealerships. They were helpful, polite, personable and all around good people to deal with. Open and honest are not terms you associate with car lots or dealerships. These guys were both. If you’re in the market for a truck, these folks will take care of you all the way around. Call them today and ask for Harmon!

Be
Review №37

Harmon was the best! Best car buying experience I have had in years. Stopped by on my way to a larger dealership in Lakeland and didnt leave until I bought exactly what I was looking for in no time at all. I will be a return customer and reccomend to friends & family.

Sa
Review №38

Absolutely love these people if your looking for a good car dealership this is your place.

Jo
Review №39

Bought an f250 from them that seemed fine during the test drive only to have the check engine light come on less than 5 miles from the dealership. Turns out the vent canister is clogged which means I cant put fuel in the truck! Called back and they said their mechanic had no problem putting fuel in it which means they never tried to put gas in it. Hence it was on empty when I bought it. Now its been two weeks and I have a giant hole in my valve cover. Might want to have your vehicle checked out before you buy it.

Ch
Review №40

Had a negative experience at Universal Auto Sales in Plant City while searching for our next car. The people working here are absolutely rude and obnoxious. We told them we wanted to get the car checked by our mechanic and they refused! My husband has worked on cars for many years and stated to them that the engine should not be sounding like that. When we brought up the issue they kept trying to avoid the question and getting us to buy it AS IS. They ganged up on us like vultures. Finally we managed to get out of there, and while we were walking out they started bad mouthing us loud enough so we could hear. Unprofessional!

Mi
Review №41

Just purchased our second vehicle from Tony and Harmon, an awesome Chevy Silverado for my husband. As always, this is by far the easiest and most hassle-free car place weve ever done business with. Tony and Harmon couldnt be nicer, and they are very knowledgeable and experienced. Go buy from them today--you wont be disappointed!

je
Review №42

Thank you to Harmon and Tony at Universal Auto Sales on Baker Street! I have a great Lexus SUV now! They were both so easy to work with, I was in and out in less than an hour with no hassles. After spending two days with other dealerships on financing, Harmon and Tony got me the rate and payment I needed. I am recommending them to all my friends if they are looking for a car!

Ol
Review №43

Im a 4-time car buyer and had a great experience here. Honestly, first I was really hesitant about buying at such a small dealer in a small town. Theyre basically a what you see is what you get lot. But they guys, Harmon and Tony, are excellent to deal with. They helped me get to the numbers I wanted and didnt waste any time. I was most impressed with the post-sale service. They went out of their way to get me paperwork I needed and were also very efficient in getting everything with my trade squared away. Overall, I would highly recommend them.

Da
Review №44

My family has purchased numerous cars from Universal. They are great people to work with...Harmon, Troy, Donnie...very eager to meet your needs. Recommend them wholeheartedly.

Do
Review №45

Tony and Harmon were the best people weve ever dealt with in buying a car. We had come to the conclusion we were not going to find a way to get a car. They spent an entire day working on getting us into a car when no one else would. Besides being hard workers they are extremely personable and were great to talk to. Cynthia, the owner, is extremely kind and thoughtful and trully cares about people and taking care of them without any prejudgment. We will buy all our vehicles from them in the future and would recommend them to anyone without hesitation.

Wa
Review №46

Best car sales in town. Ask for Harmon Byrd, tell him Louise sent you.

Ju
Review №47

Walked in the door and already felt welcome all of the people are nice as can be didn’t feel pressured to buy something I didn’t like. I told them what I was looking at and what my budget was. by far the best car dealer I have ever been to and done business with ! I would tel you don’t play around come see these guys DO NOT WASTE YOUR TIME with any other dealers I Searched the for a new vehicle for two months and had to fight with so many bs lies about why I needed to pay some outrages price either monthly or for the car it’s self! Not here not with these great guys thank you for everything truly !-Justin smith

ja
Review №48

SAW THE REVIEWS ONLINE AND THOUGHT I WOULD GIVE THEM BENEFIT OF THE DOUBT. NOW I LOOK AT THESE REVIEWS MOST HAVE ONLY 1 REVIEW AND ACCOUNT WAS CREATED SAME DAY AS REVIEW WAS MADE. DONT TRUST THESE ANIMALS! BOUGHT A 2016 THINKING IT WOULD BE FINE, 3 DAYS LATER CHECK ENGINE LIGHT ON AND NOW IT IS IMMOBILE IN MY DRIVEWAY LEAKING!!!! CONS!!!! THEY REFUSE TO ANSWER CALLS OR HELP ME!!! ****RESPONSE TO OWNER, THIS VEHICLE WAS PURCHASED THIS YEAR 2019 FROM YOUR LOT IN 33563 UNIVERSAL AUTO SALES. I JUST CALLED AND NO ONE IS GETTING BACK TO ME. BY THE WAY MY VEHICLES REPAIR BILL COST 5500$, I NEED A BRAND NEW MOTOR! ILL COME INTO YOUR OFFICE WITH THE QUOTE I RECEIVED FROM A REAL DEALERSHIP! UNTIL THEN THE REVIEW STAYS AS WELL AS THIS COMPLIMENTING PICTURE OF YOUR LOVELY BUSINESS.****

Au
Review №49

My husband & I purchased a vehicle at Universal Auto today and wouldnt go anywhere else! Harmon & Tony felt more like family than people selling & financing a vehicle. They are so genuine you cant go wrong on just walking in and checking out a few rides😎 We, like most, cant stand pushy car salesmen who are more interested in what you can do for them than anything else. I walked in there expecting that & was so happy when it was the opposite.I would and already have recommended my family to go there if they want to purchase a vehicle.

Jo
Review №50

TERRIBLE EXPERIENCE, I bought a relatively new truck, only 25k miles when I bought it, I have not even put on 1k miles and my check engine light came on and the vehicle would not turn over. I had my truck towed to multiple dealerships and they all are telling me I will need 5-8k worth of repairs done on it just so I can drive it! I contacted Universal Auto Sales of Plant City multiple times about this, I spoke to the manager and after telling him what happened, he said all vehicles are sold as is. Now I cant get to work, or use my truck. I dont know where they are getting their vehicles to sell, but I would not be surprised if it was from an auction. Dont take the risk here, I thought I could save some extra money going to a place like this and its ending up costing me more than if I were to go to a dealership. I am so livid! Their customer service is garbage!

Ra
Review №51

Bought a car here 7 months ago and now the car is dead and not working. i take to mechanic and they told me it has transmission problems. i buy truck for 32000 and now i cant drive truck, i get high inerest rate and high payments which is ok cuz i use truck for work but now i cant use truck for work and i am going into debt dont trust this place!!!!!

El
Review №52

I had a great experience at Universal Auto Sales (Baker St. location). Harmon and Tony care about their customers and try do everything they can to get you in a vehicle. I had got a Mercedes from than at first, then ran into some problems, and instead of running me out the door, they worked with me and put me in a car that will help me not only build on my credit but is more in my price and as well as more suitable for me. I will recommend all of my friends to buy from them! Thank You Guys for all your help!

DA
Review №53

Paid almost 30k for a newer vehicle. Few weeks later engine won’t turn over. DO NOT BUY A VEHICLE FROM HERE! They are con artists! Spoke with manager and they refuse to help me and said “vehicle is as is and it’s my problem!” And hung up. Rude, unprofessional, thieves!

Ha
Review №54

DONT BUY HERE. Sold me a 2009 f250, they advertised as clean truck. I asked about flood damage since it was from Texas, they claimed no issues. The truck looked clean. Come to find out they swapped out a ton of parts to hide damage and spray painted underneath to hide all the flood damage. I paid high retail as I needed a truck for my business. Ispent 3k within the first 2 weeks and now Im getting estimates for 8-10k to fix more issues caused from flood damage. Paid 28k for a truck worth about 18k since it has flood damage and its going to cost me another 8-10k on top of the 3 k I already spent. Ive owned the truck for less than 2 months. Great service when I bought the truck but they scammed me. Ask me if they have returned any emails or phone calls or attempted to make his right, NO.

Em
Review №55

One of the best car buying experiences so far! Harmon and Tony at Universal auto sales (baker st) were extremely helpful! After a long day of bad deals and hearing no on financing from other places, I figured I was out of luck. But Harmon made it happen and I couldnt be more happier with my new used car! Thank you guys!! Looking forward to future business with yall :)

St
Review №56

Tony and Harmon helped us get exactly what we were looking for. And went above and beyond to get us the vehicle that night. They even stayed late. Thank you so much for our daughters first car. (Baker Street Location)

sh
Review №57

They lied to get the down payment! Check engine light came on the very next day! Still on even with that scam of a warrenty they sold with it! They lied to the bank about the down payment which was added into the cost of the car...then lied again by saying they paid the extra money to Help. No! They lied about the extra money so they guaranteed the sale so that they got paid!The only truth they told was that business was slow and they needed to sale some cars.And that they did! Sold them no matter what lie they told to make it happen. You know, cause they are such good hearted men just wanting to Help...oh please...these men are crooks and nothing more!And no need for the owner of this dealership to reply for the sake of saving those fake faces named Harmon and Troy, cause they are the ones that lied and cheated to get that cash that an 18 year old young women actually worked hard to make.This place is trash, ran by trashy lieing people!Oh and the washer fluid box was missing the cap and we were advised that we could go buy one for a couple dollars at the auto part store...HA! So much for claiming they have the cars thoroughly looked at.Sadly enough all that^^^ is not even the half of the mess they have caused.The best outcome in all of this, is knowing that they wont last at scamming people. Small town and word gets around. You need customers to get paid. How many you think will be returning after being cheated?Btw that was a Rhetorical question.UPDATE to address the reply to this...1st things 1st... This review was written after the phone calls and before the face to face meeting resulting in you agreeing to give my daughtets money back, which you also didnt do out of kindness.Since you mention how I left things out, lets address those things.What you did was add her boyfriend to the loan by claiming that he would only be adding his checking account because you didnt want to wait for my daughter to open her new checking. Why? Because of the rush to get not just the deposite, but the entire amount approved.How much was that again? Hard to keep up with. The price went up from what was listed to what you got them approved for....no worries, proof of the that as well. You call that help?Hence 1 reason why you agreed to cancel the deal.3. Lets talk about the scams which you admit to btw. Gotta love it!I very much had a problem with. Once I found out, that is. Hence the 2nd reason this contract is now cancelled.You not only added the boyfriend to the loan without permission. You listed him 1st on the loan.THEN without my knowledge or consent, you falsified his address to match mine and my daughters so it wouldnt red flag during approval.Which ultimately forced him to be added onto MY insurance, which I had no problem paying when it was for my daughter ONLY ad I specifically told you both that he was not to be on the loan!Thanks to all your so called help...you almost put my daughter in a situation, binding her to someone she is only dating...Anything could happen.Your scamming did in fact link him to my address. I doubt you understand my concern there since you claimed to be unaware of your own financial laws which you make a living at.And lastly let me remind you that you did NOTHING out of the kindness of your heart!You did everything because I had and still have all the proof of what yall pulled and thought youd get away with. Right down to the admitting that YOU lied to the bank.You might convince yourselves that it was all in an effort to HELP, but that wasnt the attitude you had when you thought no one could SEE and your scam would pan out!Like I said when you gave her the money back, Im willing to chalk this up as an unintentional mistake, regardless of my honest opinion that you knew full well what you what you did.Cancelling the contract doesnt make you the better people.

An
Review №58

Tony was the most honest sales person I have ever dealt with he is honest and keeps his word with everything he promises

jo
Review №59

The staff at Universal Auto, Baker Street is professional and will work hard to meet your personal needs. I would recommend to everyone to check this dealership first before everyone else. Loving my King Ranch.

Mi
Review №60

Save your time and money. Vehicle has many unaddressed problems. Drove fine when I got it out the lot but week later all the problems are starting to show. Sold As is. Beware and be cautious! No warranty was offered and said they do not have a warranty, asked multiple people that worked with me during the sales process and what I was told was crystal clear, SOLD AS IS. Only gap insurance for 899 was offered. I did take my vehicle to your shop days after the problems started showing up, your techs did NOTHING and was told vehicle sold was AS IS.

Au
Review №61

Troy sold me a 2012 F250 that seemed to be ok condition later to find out that it had NO steering stabilizer, no brake pads left, bad routers, and bad wheel bearings. $4,000 later and a head ache later I just want future buyers to beware. HIGHLY recommend buying elsewhere and if you MUST buy from these crooks that you take it to a mechanic for an inspection first.

Ja
Review №62

I enjoyed buying my 2012 Ford F-350 dually from Harmon and Tony they were very polite wasnt pushy and very helpful with the transaction. I would recommend them to anyone looking for a good preowned vehicle (Baker Street lot)

Ti
Review №63

My husband and I were so happy with the help we received they went above and beyond to get us into a vehicle we could afford.

Al
Review №64

High mileage high prices want large down payment

Ma
Review №65

By far the worst car dealership Ive ever dealt with, if you dont want to be ripped off then run from this company of con-men. They ripped my wife off for almost $10,000 on a used SUV. Save your money and find a reputable car dealership.

Ma
Review №66

Universal Auto Sales really took care of me and my needs. They were all very understanding and never once did I get a bad vibe from them that they were trying to pull one over on me. Coincidentally after I got my car, I came to find out that my co-worker had also purchased his car there and had rave reviews for them and their facility as well. They helped me to find a better loan option that helped to save me money. They were so sweet to me and my son who was there & getting super bored. They had a little bucket of hotwheels for him to play with and even made it a point to give him one to take with us when we left (in my new car none the less! :) ) These guys are just all around good & trust worthly people. You wont regret purchasing your car from them.

La
Review №67

Bought a 2014 Chevrolet truck. Paid 32,000$ and ac compressor went out in three months!! Universal did nothing to help.... Sold as Is...Which meant a piece of crap!! Thank u Stingray Chevrolet for financing me into a brand new 2016 Chevrolet 4x4 and paying off the piece of crap universal sold me. Dont waste your money on these con artists!!!!!

BO
Review №68

Great customer service and I love my new car!!

Ja
Review №69

Fastes experience in buying a car! I was in and out. Really love my new to me car! Thanks guys!!!

at
Review №70

I can say only good stuffs about this dealership

Ul
Review №71

Started out as a typical sale, truck broke down five miles from the house. They said they would take care of it which lead me down the path of many lies and mis directions. Two months later i have no truck and they refused to give me another truck or my money back. When they finally gave me the truck back, broke down again two days later, took it to another shop. Came to find out everything they said they were going to fix, never got done, parts were left loose, old gaskets were used among other things that they said were replaced. They offered a rental car, but didnt want to pay for the truck i needed, and i had to pay for it and they would try and reimburse me. When it came to getting my hard tag, took them three months to get it. I ended up having to drive a week with an expired tag because law doesnt allow more then two temp tags. If you buy from here be prepared to fix else where

Ke
Review №72

Great people good cars

Mi
Review №73

Thank you Harmon and Tony for helping us out of a situation. They have a great selection of trucks and they made sure I left in the one I wanted!

Cl
Review №74

They were amazing and made sure I waled away happy.

Bi
Review №75

Not the best experience. Did not purchase anything. Was just trying to look.

Da
Review №76

BUYERS BEWARE! These are you typical car salesmen. Will tell you anything to get you to sign for a car. Just look at all these fake reviews. Once you leave the lot you are SOL.

Do
Review №77

Tony D. worked hard to find me the right vehicle at the right price. I would definitely recommend Universal Auto Sales to my friends.

Ga
Review №78

Scam! Save your money!!! People who come here are in a bind and UAS know this!. I was hung up on the phone in the rudest fashion just for answring honestly. Went somewhere else.

Gr
Review №79

Billy the manager and his staff were very helpful in meeting my needs.

Ki
Review №80

Bought a truck from them; had it only 8 months now and have sunk almost $6000 into it already. Will never buy from them again

Go
Review №81

One of the greatest dealerships around.

Li
Review №82

Great, trustworthy folks!

An
Review №83

Both our sons bought trucks from here ....worst mistake EVER . One of them a month later the engine went out . The other has put 9,000 into his truck to keep it just running.

Jo
Review №84

Scammers and thieves

Ga
Review №85

Sales people were very unprofessional!

De
Review №86

Very friendly.

Ja
Review №87

Terrible

le
Review №88

Very bad bad bad! do not trust these snakes, they will steal and lie to you, go elsewhere, friends !!!

Information
15 Photos
88 Comments
3.9 Rating
  • Address:2005 W Baker St, Plant City, FL 33563, United States
  • Site:http://universalpconline.com/
  • Phone:+1 813-704-4854
Categories
  • Car dealer
  • Car leasing service
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–4PM
Payments
  • Checks:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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