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Car Care Central
7013 Alma Dr, Plano, TX 75025, United States
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Car Care Central
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An
Review №1

This is a fantastic place! Scott and Jeb are fantastic. I had a trouble vehicle with a persistent issue in the engine and they did not stop until they figured out the problem and fixed it. They communicated every step of the way and were very upfront the entire time. Their prices are fair and they are extremely honest with their work. I will not be getting my car(s) worked on anywhere but here.

Th
Review №2

I called and was welcomed in as a new customer by Scott. The service provided was great and I appreciate the respect given to me by Scott as well. Great customer service!!

Ji
Review №3

I had state inspection and AC filter change. They are very nice and professional. Also they loved my dog 😊😊. Dog friendly person cannot be bad

Je
Review №4

The staff is super friendly and very helpful. They were honest and up front with me and I highly appreciated it, especially being a female going to an auto body shop. They even got the work done early! I would definitely recommend Car Care Central.

Tr
Review №5

Great service. Fast and friendly. Offered additional services I knew I needed so I knew they werent trying to pull one over on me. Ill definitely go back and would recommend them.

Do
Review №6

Very great service. Best I’ve experienced since my time in Texas. Staff really tries to do what they can to help you in your situation.

L
Review №7

I love this place. As a single woman, I feel like I have a target on my head for automotive shops to take advantage of me. I dont feel like this place does. Theyre very respectful and I enjoy doing business with them.

Am
Review №8

Only place I will use. You cant go wrong with them.

Ra
Review №9

Was able to walk in and quickly fix the tire puncture.

it
Review №10

Got a state inspection here. They were very friendly and had my truck ready in 15 minutes. The girl at the front desk was helpful and quick to process my paper work. Thank you! I highly recommend their services.

La
Review №11

I spoke with an associate at Car Care about getting a diagnostic on my vehicle and they told me the price would be $69.99. The next day I got my car towed to them. There is another associate in there and this associate asked had I paid the tow fee. I replied with I had a tow company to bring vehicle up there and it was outside and gave her my key. Later on an associate called me and told I needed a new battery and starter. Quoted me $902 for labor. He lied and said the starter they getting would be over $300. Which was not true. A new starter not refurbished is $144 and battery was like $140. That is too high for the labor for a starter not to mention the vehicle is 2001. They never gave me anything showing the codes my car reading and come to find out it wasn’t my starter and the battery was fine too.I suppose I paid for “a guess not diagnostics.

Ba
Review №12

Driving on Legacy Drive & hit something with left rear tire. Got 25 lbs warning and while at red light it dropped to 5. C.C.C. was right around the corner, but closed. Two men were inside and one came out and looked at tire. He put spare on said no charge & sent me on my way. Im 81 years old. I appreciate this more then you can imagine.Went back the next day and he ordered a tire for the car. Mine were very expensive Michelin 18 in. Took a while to get one but had it within 3 hours. Called me when it was mounted on rim and had things back to normal quickly. What could have been a really bad situation became just a minor inconvenience.THANKS FOR YOUR HELP, especially after hours.

Ni
Review №13

Got my inspection done here. Super nice guys and they were very quick and efficient. I was in and out in under 20 min. Will definitely be going back!

He
Review №14

Very knowlegable staff, Very thorough and reasonably priced. Did not recomend services i did not need. Took great care of the issues with the car as needed

Ra
Review №15

Excellent customer service. They didn’t try to nickel and dime me. Checked the filter and said it was fine. Most other places would try to make you buy a new one regardless. Will definitely come back.

Ni
Review №16

Quick and easy, though price was hardly competitive. Manufacturer dealership quoted same service about 20% less, but a longer wait. If you need local, quick service than this is a good spot. If you can wait, a dealership may be a better option.

Da
Review №17

This is the second time Ive used these folks and once again they have saved me a ton of dough and time vs. my regular dealership. They could have hosed me on both repairs, but are completely honest and have won my business until the lose it.

Cr
Review №18

Super fast diagnostic and repair. Very professional. Scott at the service desk built a great relationship and listened to my concerns then addressed them. Great job all around. 10 out of 5 I would recommend Car Care Central.

Na
Review №19

Tune up was professional. Job well done. Pricing was what was quoted.

Ma
Review №20

I have gone to Car Care Central several times now, and am always met with a welcoming, caring and genuine employee. They are respectful and honest when it comes to the cost and work needed for my car and I am grateful to have found a shop where I know that my vehicle is in good hands!

Ja
Review №21

Great servicePrice quotes was price paidGreat priceQuick turnaround

So
Review №22

Absolutely excellent customer service! Been a regular for years now. I recommend! They always take care of me and anything I need. Deaf friendly, I appreciate! Professional and I trust them!

Ro
Review №23

Ive been taking my Chevy Volt to these folks for the last 5 years for my yearly vehicle inspection. They always get me in and out quickly. Today was less than 30 mins from drive up to drive out.

Gi
Review №24

Car Care Central is a great place to get car services. They are always very professional and friendly and extremely efficient. I highly recommend their services.

Sa
Review №25

Excellent service on inspection. Quick and pro.

Pa
Review №26

I’m a 14-year customer of Car Care Central. They’ve always done good work & treated me fairly.

La
Review №27

The service was absolutely amazing for my BMW Z4! Before hand, Jeb was helpful, polite and was very informative of the service that I needed. When I picked up my vehicle, Jeb wasnt there but the service manager Scott was, and he was just as polite, helpful and informative. I will for sure return to this auto shop for all my BMW needs. In summary, Car Care Central went above and beyond! 10/10

Aa
Review №28

Great shop to do business with. Always make sure the customer is happy first and foremost. Ive had them fix minor things on my car that I didnt even bring it for absolutely free. Nowadays I do most of the work on my car myself, but my family always uses them and theyll always have a good name in my book. Im always going to recommend this shop to anyone in the area, even maybe recommend to people a bit of a distance away, just because they are worth it. Great for inspections for cars youre thinking about purchasing also, will always give it to you straight so that you make the decision thats best for you.

Cl
Review №29

Car care central will definitely get my repeat business. Travis was completely transparent with the repairs, extremely responsive and ended up saving us money on the repair by telling us there was less needed than we originally thought. By far the best and most trustworthy experience I’ve ever had with a repair.

Ta
Review №30

I’ve been here multiple times, always fantastic service. Would highly recommend to anyone.

Sr
Review №31

I cannot recommend them enough. If I had a chance to give them more stars I would. Highly knowledgeable staff and always take the time to explain things. The only place I trust. They are reasonable in pricing and always honor the promised delivery time. If you need to have you car looked at or just an oil change, stop looking, you just found the best place.

Do
Review №32

We have used this business for years and can vouch that everyone there is top notch. They treat you like family. Highly recommend!

Ri
Review №33

Great and honest customer service. Wouldn’t consider taking my car anywhere else for service.

Pa
Review №34

They are always informative and very pleasant. Never had anything, but excellent service from Care Care. Won’t go anywhere else in the future!

Be
Review №35

Travis was a pleasure to work with. He was patient and kind throughout the whole process. He explained things very thoroughly and gave me great information. I would recommend this place to all my friends.

Eu
Review №36

Friendly and professional service. State inspection was performed in a timely manner.

Sa
Review №37

Had my state inspection done here. It was quick and they were very professional.

Ma
Review №38

Have been going to Car Care Central the last eight years. Diagnostics, repair, and professionalism exceeds expectations. Great business great value

er
Review №39

I have had very good experiences for years and multiple cars with this garage. They are always professional and every time I had occasion to check their prices are great

De
Review №40

I always come here for service. They are so nice and helpful and reliable. I am always happy using them and trust them when I have problems to solve

to
Review №41

The staff is second to none.. they were very professional and saved me soooo much 🤑🤑!!

Sa
Review №42

Best place to get work done on your vehicle. Travis was helpful to me with the inspection as well as putting in the new plates. While some big shops wanted to scam me into fixing things that were not needed for inspection. This shop did not try to make money on me and did great work on both my vehicles. This shop is going to be my car repair shop going forward. Highly recommended. Everyone I talked to at the shop was extra helpful and nice.

Cl
Review №43

Always a reliable source for the care of your vehicle.any vehicle Ived own has always been taken care here. Have been visiting car care center since 2006 .

Do
Review №44

I’ve been going to Car Care Central for the past 10 years now. Travis and the rest of the team always take great care of my cars. I appreciate their honesty, integrity and most of all their efficiency in always getting me back on the road as quickly as possible. It never goes unnoticed and I highly recommend them to anyone looking for consistently reliable auto repair!

Je
Review №45

Honest mechanics are hard to find, these guys are usually accurate with the time estimates as well

Br
Review №46

It is so difficult to find a car place you really trust, but I have had wonderful experience after wonderful experience with Car Care Central. I feel like they give me really honest talk when doing car maintenance, and I never feel like they are trying to up sale me or push products. When they do bring up or suggest something other than what i’ve come into address it’s never pushy, and almost always just a heads up about upcoming maintenance that should be considered for whatever mileage I’m at.But what really seals the deal for me, after building such a good trusting report with them, is the amazing care they take of their customers. Recently I brought my car in, and had to get a few things fixed to pass inspection that ended up taking more than a day. The price never went up from what they had initially quoted me, even though they had to spend many more man hours and they had originally assumed to get the problem resolved. More than that, they drove me and my children home, saving us about a mile walk, and dropped off my fixed car back to me, letting me pay by phone.Honestly as a mom with young kids they have bent over backwards to be accommodating and courteous to me. I recommend them to everyone in the area and if I could give them more stars I would.

Ha
Review №47

I am very disappointed in the oil change this time. The serviceman didn’t do a good job of cleaning off around the engine oils container because the next day I pulled my car out of the garage to give it a wash, I found engine oils drops on the floor of my garage. The % of oil level had dropped down to 99% from 100% and I only live 5 miles from there.

Dr
Review №48

Went by for an inspection. There wasnt a wait and they quickly got me out and on with my day.

Pa
Review №49

Always the best. Honest and great work. My family has been going here for many years.

An
Review №50

Wonderful local shop who makes good on their time and cost quotes.

Ta
Review №51

Weve been coming here since we moved to Plano in 2006. Fantastic service always. Very trustworthy and reliable people and shop

Da
Review №52

In and out in 20 minutes for a state inspection. They did a state inspection and didn’t try to sell me added work like air filters like some companies. Thanks for the professional service and friendly employees. I will be back for future service.

Ri
Review №53

These guys are the best, fairest, fastest, most knowledgeable, most honest car repair and maintenance shop I have ever encountered. I have been taking all our family vehicles here for the past 20 years and I highly recommend Car Care Central. By far, the fastest inspection ever. Once you go, then youll know.

Bo
Review №54

We always go here for basic maintenance. Havent needed more than that yet.

Ke
Review №55

I am never going anywhere else for my automotive needs. They are friendly, informative, helpful, prompt, and fair. I had an issue I thought might be a major setback for me and they were able to diagnose and repair in one afternoon without the cost being astronomical. The best!!

St
Review №56

We have used this location for years because they are honest, dependable and do great work! Highly recommend Travis and the great team...

Li
Review №57

Very happy with the service at Car Care Central. I highly recommend using them for your repair needs!

Jo
Review №58

They service my Mercedes and Always provide honest and accurate service. I drive several cities away to have my car serviced by Car Care Central. The very best around!!!

Sh
Review №59

These guys are the best!!! They have repaired so many different problems always at a very fair price. Extremely honest, trust worthy, and professional.

Da
Review №60

This was my first experience at Car Care Central after being recommended by a friend. They have definitely won my business. Very professional and quick. I truly felt taken care of with my A/C repair.GREAT SERVICE!! Five Stars!! ⭐️ ⭐️⭐️⭐️⭐️

Ka
Review №61

They are always friendly and very helpful. The service is fast and always done correctly.

Ir
Review №62

This place has many great reviews on the Next Door Neighbor app. Decided to try it. Got an oil change and car inspection. Everything went smoothly, no up-sell, and overall, I just felt very comfortable here. Will be going here moving forward.

Du
Review №63

Good professional service, gentleman up front was nice and walked me through everything. Would def recommend.

As
Review №64

I went in for an inspection so that I could register my vehicle in the state of Texas. The staff greeted me and conducted themselves in a very kind, professional manner. If you’re needing an inspection this is the place to go! It took all of 15 minutes.

Ly
Review №65

Best shop you can find anywhere

Ba
Review №66

We always recevive a professional experience and care with a diagnostic and service of our vehicle.

De
Review №67

This is the best car repair shop that I’ve ever been to & I highly recommend! They were honest, friendly, quick & professional. Jason & Travis were very personable & updated me on everything they were doing & why they were doing it. This will definitely be my go to place for auto repairs!

Ja
Review №68

Scott Davis is the man! Very friendly, fair priced and was able to see my vehicle and get it fixed the same day!

De
Review №69

Always great work and professional staff. Would recommend to everyone.

Do
Review №70

Been using car Care Central for probably 15 years. I trust their work theyre honest and reasonable. Ive taken all my cars there and now my sons are using them too.

OI
Review №71

I would recommend anyone come here. They are all professional, friendly and the quality of work is always excellent. They go far above and beyond to make stressful situations as easy on you as they can. All round an awesome shop,filled with hardworking and professional service experts. - Sheridith

Al
Review №72

My go to place for taking my car in for anything and everything. Extremely friendly and knowledgeable staff, always able to get in and out quickly, and always do a great job of answering any questions or providing explanations. Cannot recommend enough!

Sa
Review №73

Car Care Central has very good customer service. I have never felt like I was ripped off for being a woman, but that they are very straight forward if nothing is wrong and no repair is needed. They do not over charge and are completely upfront about costs. They have been flexible with payment.

Tr
Review №74

Had my truck inspected and had me out the door in no time! Couldn’t have been better.

Cl
Review №75

They are always very friendly & willing to explain things in terms I understand!

As
Review №76

Super friendly and professional people. They answer any questions I have about my vehicle and educate me on maintenance and services so I feel comfortable making the right purchases. Definitely recommend going here.

Ro
Review №77

Great people to deal with, great and fair prices.

to
Review №78

These guys were great with helping a desperate customer. The person who I talked to helped me with all my questions in a very polite, courteous and extremely informative manner. His answer to all my questions were quick and he didnt need time to think about it, which made me felt reassured about the quality in the service I was getting. These guys definitely put the care in the name of their business. Thank you for the exceptional job on an exceedingly high milage vehicle. I will definitely be back.

He
Review №79

Awesome customer service!!! Used the shop for the first time. I will highly recommend this location

Jo
Review №80

The service was actually good. However, one of their employees was not wearing a mask in the main office (despite their posted policies saying they are required). I also had an unexpected charge on my bill. Im not knocking them down for that, considering I could have been mistaken, but just be sure to get the full amount prior to committing.

To
Review №81

These guys have been great to me! The man in charge is always nice and has helped me address some worries I’ve had in the past with my car instead of trying to take advantage of me to make an extra buck, he has taken the time to give me explanations. Every time I drive out of that place my car feels better than when I went in. I will be sticking with these guys until further notice

Br
Review №82

We have been going here for over 5 years for everything that was not covered under dealer warranty, or work that they actually recommended we have done somewhere else. They have always been very professional, with good work and appropriate pricing. The fact that they have occasionally said that for some work we should go to another place because they simply could not do the work for as low of a cost. It is humility in a business like this that will keep us coming back.

Ti
Review №83

We have 3 Honda cars and we used to always go to the Honda dealers to do our maintenance, but my younger one used them to do his oil change when he got his car and he told us he is very happy with their service, so I decided to give them a try. They have been very professional, doing quality work and keep us informed. I think they are honest and pleasant to work with, we have been using them for all 3 cars and so far we are very happy with them.,

Ch
Review №84

We have used these guys for over 7 years. They do great work. Very reasonably priced and the staff is great! Would, and have recommended to friends and family!

Li
Review №85

We’ve been taking our cars here for several years and they always do a thorough job. They lead with their honest professional opinion when evaluating our vehicles.We have a 1999 vehicle driven first by our oldest son until he graduated, now passed down to our high school senior and with each service visit the techs comment “we’ve got to keep this running for one more child, right”. And Old Blue is still running.

Th
Review №86

The only place I take my vehicles

Br
Review №87

Not a fan of car repairs but I take comfort in knowing Travis and the rest of Car Care crew will get it done well and at a very reasonable price.

Al
Review №88

There was a woman who spent 2 years trying to get her transmission repaired. She went to a transmission shop and had to return it twice. In the process she received a 15K quote from the dealership for repairs. Identified. By the time she took her car to Car Care she didn’t have much hope. True story. Car Care was honorable and acted with integrity. They only recommended real problems and saved her (me) over $10K in unneeded repairs. This place is awesome.

An
Review №89

Excellent service and this place works with integrity and professionalism. They do not give empty promises. Hence they work with good ethics. CAr Care Central staff is very professional and they work and greet customers with a smile.

St
Review №90

This is by far the best garage in the local area. I have been taking my vehicles to them for the last twelve years and they are always professional, courteous and honest. If you are looking for a garage that will treat you and your car right, this is it!!!!

Ed
Review №91

Friendly people, reasonable price. They even put on our found wiper blades at no cost. Will be going back.

Va
Review №92

Did the auto inspectionThe front desk person was very courteous and the service was done very quick

Di
Review №93

Third time Ive used them for oil change.

Cu
Review №94

Nice friendly fast service clean establishment would recommend to to friends and family.

Do
Review №95

Every visit I have had, I have been pleased, they are attentive and make me feel welcomed each time

he
Review №96

Car Care Central is a professional and trustworthy team to do business with at competitive market pricing for the services rendered.

Ma
Review №97

I highly recommend this shop for service on your car. I have always gotten excellent service and they don’t overcharge.

Sh
Review №98

They have always been fair and honest with all of our family’s cars. Travis is excellent.

Da
Review №99

Great place! I have been using them for over 10 years. Great value, quality and the servicemen are knowledgable .

Do
Review №100

I started using this shop when I realized the dealership was taking me for a ride by recommending repairs that weren’t necessary. They’re my go to shop for everything from scheduled maintenance to unusual repairs like automatic windows. You’ll save a little money, but that’s not as important to me as getting the truth about what needs to be done and why it’s needed. I highly recommend CarCare Central.

Information
15 Photos
100 Comments
4.8 Rating
  • Address:7013 Alma Dr, Plano, TX 75025, United States
  • Site:http://carcarecentral.biz/
  • Phone:+1 972-517-4077
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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