This place is the best! Very fair pricing and they always do such a nice job! This is the only place I have been bringing my vehicles for repairs and maintenance for the last few years and I’ll be a customer for life! Marcos is such a nice guy, very hard working and super honest! I wouldn’t bring my vehicles anywhere else and neither should you!

I have had qbsolute success purchasing not one but two vehicles from this company with absolute wonderful service, honesty and helpfulness. Marcus will also be servicing my vehiclesfrom now. Thank you very much

Ive never been more pleased with a dealership than these brothers...THEY ARE ABOUT THEY BUSINESS...I truly am pleased with my vehicle and the QUALITY OF..how they treated me.....BUY HERE YALL...YOU WONT BE DISAPPOINTED

Brought my car from Nissan Haddad after they told me that I needed a $4,500 transmission job when I told them that it was just a battery issue and I knew thats what it was and I brought it to Route 20 Tire which pointed me in the direction of Berkshire Automotive and they quickly found out that it was the battery just like i thought it was... best decision I made with my car... thank you once again

This place is like the diamond in the rough of Car mechanics. Really fair price, super clean, honest, friendly, and an answer to prayer when it came to the amount of work we needed done on our 2005 ford explorer and the final price....wow..... I agree with the others we have just found our new mechanic....and not to mention they are right next to one of the best tire places in town as well...Thanks Berkshire automotive team!!

I stopped here to ask if they could help me put my plates on. They were friendly and eager to help. I didn’t have a front bracket but they were great at problem solving and figured it out. Such generous and helpful people! Thank you!

Came here thinking it was the old West End Auto for an inspection but Berkshire Automotive has taken over. Needed brakes done so I thought I would schedule an appointment.They encountered some issues during my brake/rotor change but fixed it at no additional charge even though it took them quite a bit of extra time. Nice beginning business, definitely worth checking out. They did a great job, I definitely have to recommend them. Fair price, good service, quick appointments.

Best German car repair shop in the county.

I have had the worst experience. At this point, I am considering calling a lawyer. I will never do business with them again

The absolute ONLY place I will trust with my BMW in all of western mass. This is now our mechanic for life, and we will be returning any time we need anything. Not only are you provided with a diagnosis but it is then up to you if youd like to proceed with repairs here, which gives you an opportunity to feel educated about whats going on with your car. The work is done beyond quick and beyond quality, and at an amazingly unbeatable price. Heres to many years of business to come! Thanks Berkshire auto!

Excellent service and efficient!

The only place I take my BMW.Good quality work.In fast and out fast at a fair price.

Excellent!!