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Bastone Auto Service
235 1/2 Carron St, Pittsburgh, PA 15206, United States
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Bastone Auto Service
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Er
Review №1

Ive been going to Bastone for a few years. Its always hard to find a auto-repair shop that you can trust, and the workers over at Bastone are great at assessing what your vehicle needs to run correctly. I trust them with their analysis, which is honestly the most important thing when it comes to car repair.As a smaller shop they might need to schedule a week or so in advance for smaller things like oil changes, but if youre in the Shadyside area I would absolutely recommend Bastone.

Ma
Review №2

I was visiting Pittsburgh from out of town when the TPMS light came on in my car. I was worried I ran over a nail, and wanted it checked before driving home. Carl fit me in to an already busy schedule to take care of what turned out to be a bad valve. Totally awesome. Way friendly.

Ma
Review №3

I had the BEST experience today at Bastone- went in because I had a nail in my tire! They took my car as soon as I called I was able to drop it off about 30 minutes after I called! The two men there were so nice, helpful and said they would call when they had more information. They called quickly after! I will be referring people I know to come here and will be coming here in the future for any of my car needs!

Pe
Review №4

Great local place. Highly recommend them for true auto expertise.

Be
Review №5

Super fast, very reasonably priced!

Al
Review №6

5 star place. Bob is nice. Did my safety inspection there.

Jo
Review №7

Bastone is excellent! They are friendly and honest. I have never had a problem at Bastone and feel they care about the safety of my vehicle and myself. Im continually a repeat customer! I come to them for everything and prices are always fair.

Jo
Review №8

Have been going there since 1997. Honest shop, doesnt try to sell you something that you dont need. Repairs are done right, no corners cut. If you need a gasket they will order it, not use Form a Gasket (or whatever its called now). They take imports, but BMW can stall on parts in my experience (not the garages fault).

Ah
Review №9

Forces customers to buy (low quality / overpriced) parts from them, even if you already have genuine OEM parts. Pretty shady business practice.

Ni
Review №10

Emailed Monday, they responded very quickly and set up an appointment for Friday. Got an oil change and an inspection, very reasonably priced, work was done well before the estimated time. To be honest Im terrified of mechanics, but everyone was nice and there was a cute dog chilling out behind the counter. Totally recommend.

Ke
Review №11

These guys are awesome. Brought my car in because the wheel was making a weird sound, and it was fixed very quickly for a reasonable price.They are extremely communicative and honest (called me to suggest that I replace 3 of my tires that I was aware were getting old, and charged me a very reasonable price for those).Just a pleasure to do business with, Im glad to have found an awesome local mechanic so I dont have to drive halfway to WV to get ripped off by Nissan!

Pi
Review №12

I have been taking my cars to Bastone since 1986. Exclusively. I trust them completely. Great shop, terrific owners.

Al
Review №13

My car broke down on Thursday night. With no available appointments until Monday, I was told that I could go ahead and have my car brought in on Friday morning and they would look at it if they had any time. My car was finished within a few hours and I am so very grateful! They did not try to sell me anything extra on top of what I knew was broken. Will definitely come here for any car troubles for my remaining time in Pittsburgh.

Jo
Review №14

I had my inspection here at Bastone and it was a great experience. The friendliness and efficiency of the staff truly stand out. A special recognition to Carl, who patiently explained everything and was very accommodating with my schedule. I highly recommend this shop.

Ma
Review №15

Simply one of the best auto repair shops in the area. I do heavy driving from NY to Pittsburgh about twice a month and if there is anything that I need for any vehicle, I call Bastone, sometimes just for their second opinion which is always worthwhile. They can always find time to get the job done before your deadline despite having a full garage at times. At this point, I have brought every vehicle in my driveway to these guys and have never had anything but an extremely positive experience.

Em
Review №16

2021 update: Final update since Im moving out of Pittsburgh. Ive been taking my car to these guys for 5 years now (less so during the pandemic). They helped me out with an annoying tire leak / TPMS sensor issue, and kept letting me bring my car in until they figured it out. I appreciate their efforts and stand by my earlier review. Highly recommended auto shop.---I have been taking my car (07 Hyundai Sonata) to Bastone Auto since 2016. Whether the job has been routine maintenance or specific electronic/mechanical issues, theyve exceeded my expectations with the work each time! Whats really great is the personal attention they provide each customer: theyd give me a confirmatory call when they discover needed repairs that are particularly expensive, and clearly explain to me which repairs are essential and which are nice-to-have, building a lot of trust along the way. I dont write many reviews but Pittsburgh is better off knowing these guys are exceptional, highly recommended and worth driving some distance to to get good work and kind service.

Jo
Review №17

Came here to get inspection stickers put on after my windshield was replaced. They were able to do so in half an hour at a very reasonable price. I will be coming back for any future auto work I might need!

We
Review №18

Superlative customer service, expert and tenacious knowledge. Good people.

An
Review №19

Really great service. They were able to fit me in even though I had no appointment. Sense of humor and professional service.

Je
Review №20

Amazing service and reasonable prices! I was able to drop off my car for annual inspection tests before 8AM and ready three hours later ! Conveniently located to the P1 bus station !

Sh
Review №21

Bastones has been the auto service of choice for my family for two generations and I recommend them highly. I own a Saab and Bob Bastone is so knowledgeable about the brand, I would never have it serviced anywhere else. Small and family-owned, everyone is so friendly and I have complete trust in the value of the work they do.

Gr
Review №22

Bastone took good care of me and was flexible working around my college schedule. Really friendly workers, great communication, patient, and helpful. They repaired my shredded brakeline and front motor mount in under two days! Thank you Bastone.

An
Review №23

Took my car in for the first time to diagnose a rattling noise. I normally work on my own car but I was busy that week and the noise was annoying me. It was towards the end of the day when they came back with a response and were still unsure of what the exact problem was, but said theyll replace a part with no guarantee just to see if thatll solve the issue which would cost over a thousand dollars to replace an axle thats only eighty dollars. I was so sure at that point that I would end up spending more on this fix than I paid for the car itself. Wayyy overpriced, and not very thorough. Oh and $160 for a diagnostic that they werent even sure about?! Thats insane. Never felt so cheated. This place will rip you off. Never going back here again.UPDATE: I replaced the axle myself in under an hour. According to their outrageously high price quote, this was going to take them an eternity! But turns out it was actually the input shaft bearing which I was able to correctly diagnose myself. Again, these guys are not thorough. As for the A/C issue, I already knew the compressor was bad because its quite obvious when you look under the hood and its not engaging. I asked to simply quote me on the fix without all the unnecessary charges. Also, does not take 3 hours to hold up a microphone to where the noise is coming from or realize the A/C compressor is not spinning.

Al
Review №24

My husband is a mechanic in this garage. The staff are like family to us and provide reputable service.

JD
Review №25

Girlfriends car had a flashing check engine light and engine was misfiring while in gear. Was referred to Bastones by Walters over on Baum since they were booked solid. Bastones was very accommodating in getting my gfs 99 Lexus ES 300 in. I dropped it off after hours, and they had the diagnosis by roughly 9:30 am the next morning. Told me it was a bad ignition coil, and itd be $290 to fix (this included a $50 AAA discount). I initially had expected much worse, and so approved them to continue work.After some research, I realized this was over almost double what other shops in the area were quoting for a similar repair. When I called Bastones to ask why they were charging so much, they essentially said the coil was OEM, and using cheaper parts will just have the problem happen again. The coil was about $150 (before discount) and another $150 or so for labor. The labor seemed high based on descriptions of the work required I read, but hey, Im not a mechanic. By this point, they had already completed the work, and the effort of towing it elsewhere to have someone else do it plus the diagnostic cost Im sure Bastone would charge wouldnt be worth it.Long story short: Bastones was very accommodating, they got the work done very quickly, but were pretty expensive compared to other shops in the area. If Im in a pinch Id use them.

Ni
Review №26

Great service - trustworthy and fast. Would recommend.

De
Review №27

I have taken my cars to Bastones for years, as have nearly all of my neighbors, and have always received excellent, friendly, fast service. I give Bastones all the credit for helping me keep my 12 year old WV running and on the road!

Mi
Review №28

Efficent service, easy to get an appointment

La
Review №29

They quoted me $720 for an inspection and repair. I took my car to another auto shop that was able to complete my inspection and repair my car for $68.

Lo
Review №30

Excellent service. Keeps my car on the road!

Jo
Review №31

High quality service here!

Pa
Review №32

Ask for Bob, Ive never worked with a finer diagnostic technician

Information
4 Photos
32 Comments
4.6 Rating
  • Address:235 1/2 Carron St, Pittsburgh, PA 15206, United States
  • Site:http://bastoneauto.com/
  • Phone:+1 412-361-3554
Categories
  • Auto repair shop
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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