Folks here are awesome. Have some patience when you go in and theyll go out of their way to help you. Bridgette especially, is super friendly and helpful. She has been working here for awhile and is always great.
Bridgette was absolutely amazing in helping me out today. Super friendly and very knowledgeable on the nuances of the different parts, and took the time to explain it to me.Last time I needed something for my car I went to Pepboys and felt a little steamrolled by the male employees (I know not all men are like this but these guys were). Anyway it was refreshing to feel respected as a woman entering the world of cars. In the end, I walked out with the right part, fully installed, and with a better understanding of how my car works for the future.
Excellent --Above & beyond service was helpful and helped install my windshield wipers. They were helping someone with their battery.
Great service. Reasonable prices.
I needed a new battery and they were very helpful in explaining the difference in each battery. It made it easier to pick the right one for me. Then they installed it immediately for free.
The Ladies were a BIG help to me..
As a mechanic at this establishment of15 years i. met pleasant people.
For the most part they are pretty helpful, pleasant & knowledgeable.
They have what I need and the salesperson was knowledgeable.
People who work there are always friendly and helpful. They installed the wipers we purchased. We were in and out in no time.
I always go there for my car needs customer services great they always come out to the car and help me every time I like to visit the one in East Liberty ..
They have everything you need to keep your car looking good. They also have great customer service.
That is a great store for car parts.
Great store. Mgr replaced a faulty battery with a new one. No question asked. Great customer service
Always willing to assist. Parts always in stock
Very friendly and helpful
B is the best. Great customer service! Highly recommend.
Bridgette went above and beyond to fix my battery in my car despite it Bering a complicated fix. Thanks ladies!!
I walked in saw Bridget she was amazing found everything i needed went above and beyond to get parts for my car and ext... She made my experience at advance auto a wonderful one i will be back. Ps management if i were you id keep her she has amazing customer service skills excellent experience
A photo of license plate was taken without my permission. Asked why? To look up the car was the response. Unacceptable since VIN# was provided prior to leaving store. Purchasing brakes doesnt require license plate photos. I will never go there again!!!
So friendly and helpful!
This store used to have great service and friendly accommodating employees.Today, not so much.Just had to walk out while on guy was on the phone for 10 min and the other employee, dressed like a kitty cat for Halloween I suppose, waited on not one but two people who walked in after me as I stood at the cash register,. Not to mention the first person told her I was there first. Oh well, off to Autozone.
I always find what I need
Very friendly and helpful.
Super nice and friendly people. Went above and beyond. I had my car towed to get a battery replaced... After they installed it the car still wouldnt start and they spent another hour or so fiddling around FREE OF CHARGE until one of them whacked the starter with a hammer which brought the car to life just long enough to take it to my mechanic. They were wonderful people.
Picked up a tool i oredered on line. Promt snd friendly service.
Everyone in the store was exceptionally helpful. All my questions were answer and they went over and beyond to make sure I got what I needed to ensure my daughters car was running correctly. I am so impressed with the service that I may stop at AAP before I take my car to any where else. Great support!
I was looking for those hard to find Dashboard Lights and they found them for me. Good Job!!
Everything i needed was supplied
I wish I could give NO STARS! I am a small business owner... Today, I was in East Liberty when my Dump Truck refused to start. I went to this Advanced Auto and purchased a battery (almost $150), but it didnt have enough juice to get it going, so I went back and bought another one (another almost $150) and it still didnt have the juice needed (probably sat on the shelf too long), so I gave a random guy $20 to pull me so I could pop the clutch, and it started right up. First, My wife, who was at home through all of this, called this Advanced and asked if I could return it, and they said yes! I went back, told the Advanced Auto people what happened (that the batteries did not work!) and they wouldnt give me my money back! Because I used the batteries! I hooked them up just long enough to realize it wasnt helping... a few cranks was all I needed to know that. How the F*** would I know they wouldnt work without trying them?! I called my local Advanced Auto, and he said they would have given me my money back, no problem! I even asked if they would just take one back (I would still have been in the possession of 1 battery that didnt work, but my God, 2 batteries!) They sold it to be not 30 minutes prior. I am really pissed about this... I am definitely not over it... I think ill be giving their higher-ups a call, because I just got totally ripped off! Beware!
Well supplied
These guys are the best. Very nice and attentive staff. They are laid back in demeanor always joking around with each other, but when it comes to helping customers they go well above and beyond. Best auto parts store in Pittsburgh.
Clean and fast service!
Friendly service. Price matches. Only issue: they have a smaller selection of rental tools than other franchise stores.
They Are Very Helpful, I Got My Oil Changed And My Oil At An Affordable Price I Was Definitely In Need Because I Was Short On Funds And Oil.
Sales rep was very helpful and offered to put windshield wipers on for me!!
The staff here is always helpful. The last woman that helped me, went out of her way to make sure I was taken care of completely.
I had an issue with my battery, they came right out and checked it, no wait time at all. It was explained what I needed to do to prolong life for the battery before having to buy a new one. Service here is always courteous and quick!
Cashier/Customer Service Rep. was great. Looked up what I needed to confirm I was purchasing the right product. Popped my wipers right on outside in the dark 💪🏽. Thank You
Great service
We thought we needed a new battery. Instead of just selling us a new one, they tested our old one and convinced is that it was just a loose cable, not the battery. So they helped us with their honesty! Thank you!
Amazing staff are helpful, knowledgeable, and nice! Love shopping here just for the gentlemen working there. Highly recommend!
It was a pleasant visit and pleasant purchase. Ray helped me with the search of headlights and purchase. Very knowledgable.
Went in to get my battery replaced. Everyone was really friendly and informative. In and out within 30 minutes.
Very friendly and knowledgeable staff, Bridgette is a true professional. There are other auto parts stores closer to me, but Ill be driving here for everything.
There was a gentleman there that was so nice. He went above and beyond to help me out with my car brake light. I would recommend any day!
Store #5729 always have been helpful and polite. Manager always pleasant.
Friendly, professional, knowledgeable staff, great service and if this East liberty location does not have the part you need they will search for the nearest Advance auto parts location that has in stock what you need.
They always help me with what I need. This specific store never lets me down.
Smoke shop
Ive had multiple poor experiences here, from being sold a defective part to an employee suggesting I was lying, to items being wrung up with the wrong price. Its the closest auto parts store to me, but I dread going here.
Still my favourite auto parts any were any time
This is a nice and calm place to buy your car needs.
Of course they have what I need. Thats just a given. The staff here is also helpful, and willing to tackle even the small jobs - such as installing windshield wipers... even if you should be able to do it yourself. Sometimes figuring out that little clip thing on the wiper is a pain... so its nice to have someone around who can just take care of it, while you wait.Joking aside though, theyre there with advice and knowledge with the more complicated problems as well... so if you have a problem with your car Advance Auto Parts is a good go-to, helpful resource.
They know their stuff
Renewed my faith in the company so I will go to that one not the one in Hampton
Helpful staff. Will help with installing batteries, and wiper blades. Can have your battery charged (provided it was purchased from AA). NOTE: AGM batteries require an overnight charge.
Local and convenient, not as inexpensive as walking mart but will have what you need.
Had the parts that I needed, not your average off shelf parts either. Also fast and friendly service
Love the place great staff very knowledgeable!!👍🏿💯
Very helpful if u cant get it that day they order it for next day
They was cool let use a tool real quick without charging me rent for 10mins
I was completely dissatisfied with my experience at this Advance Auto. I needed a new air filter and went in to purchase it. When I asked if someone could put it in for me, I got laughed at. He said We dont do that here. We only install batteries. I have been to plenty of other Advance Auto Parts and they always OFFER to install whatever I purchase. I will be taking my business to AutoZone from now on.
Staff friendly usually have in stock what we need.
The one lady staff member I had contact with was extremely helpful and went out of her way to help me as well as my car. Seemed to be understaffed/busy, but all in all would definitely go back.
Not many employees are available to help with questions
You can get what you need but at convenience store prices
The staff are always extremely helpful and friendly regardless of how busy they are. A great place to go when you need some parts and some answers.
I always come here to pickup auto parts, every employee Ive met has been so helpful and goes out of their way to assist you. I look forward to coming here for future supplies!
Nice store ...helpful employees ...usually not crowded.
Good little shop with a helpful staff. I havent run into too many chain stores that I have had such good experiences at. Avoid the assholes at Pepboys and give these guys your business if you can.
Ive used this store a few times and most visits have been average. It depends on which employee is helping you. I bought a new battery here and unfortunately one of my terminals was pretty badly corroded. Despite the disappointment of them not being able to install the battery, the employee really put in the maximum effort and time and was genuinely regretful that he couldnt get the new battery installed. I will continue using this store.
I only go there for parts so I dont have much of a review they do their job opening the cash register?? I usually know what parts and stuff I am getting from them so I dont ever have to deal with suggestions and wrong product mix ups...but they do their job
Did not honor reservation made online. rude seevice
Very friendly staff. I had no clue what I was looking for and the sales man not only helped me find it but he actually came out to my car and checked it out to make sure I was asking for the right product.
All the help you need
Employees are always happy to help
Decent selection but youre better off going online. The associates in this store are miserable and wont lift a finger to help you.
Excellent service. Very helpful. Thanks!!
Staff is great and always take good care of me when Im here. Only auto parts store I shop at now.
When ever I go to this Advance Auto, I get great help!!
Normal advance auto parts, the staff was helpful. Got my parts and went on with my day.
Good they took care of me
Very nice store, with very good part for quite cheap. However, the two staff member I talked to where not friendly at all ...
Usually rather busy, but the staff are helpful none the less
Staff is very good, only help with what I need.
Very knowledgeable and friendly. Thank you for your assistance.
Curtious wonderful staff
They got me what i needed.
Staff was friendly and it was easy yo find what I needed
Part i need showing in stock but she cant find it . She didnt even look at it.
Helpful staff for doing itself car projects.
Big Advance, friendly staff its a good place to go.
Good service
Great service! Very helpful!
Had most of what I wanted and helpful staff
It is a awsome place to have a car wash
I like the staff Kelly & Ty there always helpfu with my diy projects.l
Good service employees were very helpful
Great friendly staff service.