Excellent customer service from Mike today! He had a wonderful smile and warm greeting before I could get into the store. He was very polite, thorough and answered all my questions. Thank you Mike for making me feel valued as a customer.
Expert in mobile telecommunications and conveys keen sense of business aspects of phone along with personal use. A pleasure to do business with. Pleasant and outgoing personality.
Just upgraded my 4 year old phone at this Cellular Sales location, and the experience was great. Mike D. was very knowledgeable and pleasant. Id recommend this location. They beat all Company Verizon stores that Ive ever visited. And it is a way better experience than upgrading online. Ive been a Verizon customer for 20 years and will go back to this location.
Would never go any other place for my cellular needs! Yes have been dealing with the store manager Chris since he was just a salesperson! He has always been trustworthy, knowledgeable and very reliable. Chris always shows great knowledge when explaining bills, discounts and new device plan! This is definitely always a five star experience and the one stop shop for your Verizon needs!
Mike D was extremely knowledgeable plus great attitude! Quick service and the store is so clean.Thanks!
Chris at Verizon has made my mobile decisions flawless. He was fast, efficient and very knowledgeable. Chris takes his time to review your mobile plan and to guide you in any upgrades. Very grateful for his expertise and he’s very professional. 💜❤️💙 He’s myGo to sale rep.
It was 8:45 pm store closes at 9 pm . My business phone fell in shower and was disabled. I have a flight out 10 am in the morning with no time to make a stop to a phone store for repair . Micheal Delia said come on over have a seat, I believe I can fix you right up . Most sales people today would say we close in 15 no time to fix it come back tomorrow. He had me up and running by 9:15 and sold me a cool birthday watch for my grandson to boot !! I will be back to Verizon on 66 th St and 66 th St Pinellas Park Fl for Christmas Shopping for sure ! Thank you Micheal you saved my business phone with important calendar and information that I had not backed up ... God bless you, Gale Valente president Rex Moving and Storage Inc .
Ask for Michael Delia, he was so helpful answered all my questions and even helped me save some money on my bill!
Michael D was very great to interact with. From the time we walked into the store to the time we left, we were greeted with high energy and a helping hand. He was very helpful during our time in the store. He offered to keep in contact to give information on any promos or specials that may run when the new phones come out. Overall really great experience.
Went and saw Mike D. today at Verizon as we needed help setting up our new phones. He was so professional, kind and personable and laid back. He made our whole experience top notch! We arent the smartest people when it comes to cell phones but he was patient, answered all our questions and explained everything to us! Def recommend if you need help go see Mike at Verizon! Thanks again Mike and hope Verizon gives you the recognition you deserve!
Mike D was very knowledgeable and polite. He helped me with every aspect of my cellular needs without even asking or knowing what they were! Store was big and clean Mike quick and efficient
Mike D provided the best service I have ever gotten at Verizon store. Explained everything, made sure I was comfortable with the phone; and a good dude. Ask for him!
Chris Hall is phenomenal, we have been coming to him for years. He always takes his time to understand our needs & recommends the best phone for us. We have never gotten a phone recommended to us that we did not like. Chris explains in detail all fees & discloses all of the phones features with us. He is very diligent & efficient. We love Chris Hall & will continue to come back just because of him!!
Mike Delia was very patient and very thorough in explaining details of my account and in customizing my account to my own needs. I recommend him very highly.
I have been with Verizon for over 18 years and have been to many of their stores but this one is the best and RJ Sabin was one of the best representatives I’ve ever worked with he was helpful, kind and made me feel very at ease he explained everything that I didn’t understand and assisted me with probably more than he should have! I will never go to another Verizon store again and want to thank him for everything he did for us!
Mike D, was fantastic and very straightforward. His professionalism was out of this world. I needed a phone that day and he did just that. He went above and beyond! Ill definitely be coming back when this phone bites the dust.
Mike was such a great sales person, took the time to explain everything to me. I will tell everyone that is going to get a phone, Mike is the best.
I had the pleasure of working with Hiram, I needed to upgrade to a new phone and he was very Professional, knowledgeable and patient with all my questions. He found me the best deal for my cellular needs.I would highly recommend Hiram as your cellular sales rep to everyone.Thank you for making this experience stress free..
I usually dred coming to Verizon. Mike D. Made it an amazing experience. His professionalism and customer service was second to none. After this experience I would never visit a different location or use another sales associate.
The experience with shopping at an authorized dealer was just as nice as a corporate Verizon store. Hiram our sales rep was very pleasant and discussed all the pros and cons on our questions. He has patience and was well mannered. I would recommend asking for him as a sales person to deal with. The experience of working with him was very enjoyable. I will continue to shop at the store and I would recommend him to others.I will see you soon Hirman my order says it’s out for delivery. 😊.Thank you for taking great care of me as a long time Verizon customer 10+ years!
I had a great experience at this Verizon.It was not theme park adventure or anything, but for having to buy a new phone, it was very enjoyable.Mike was the man with the plan.I got a brand new phone and Mike was great with helping me with everything.He answered all my questions, and let me tell you, I had a lot of them.I highly recommend this location when shopping for a new phone or when you have any questions.They also play great music so you are pretty much in a good mood the second you walk in.
RJ was very helpful and knowledgeable. I came in looking for a new case for my phone and left with a new phone and tablet due to the promotions offered. He also invited my husband and I back if we need further instructions. Very nice experience!
Mike was amazing!! Very honest and helpful. Helped upgrade 2 phones and get another line as well. Very patient!!! He is the best!!!
Had such a wonderful experience at this spacious location. All of the staff was super friendly and helpful. Really big shout out to Chris! He helped me decide on a new phone that would work best for what I needed! Chris was able to knock down the price through several promos. He made the whole experience super easy!! Thank you Chris !!
Just upgraded from an IPhone 6S. Sales rep Michael D was very knowledgable and professional in getting all my info transferred and set up. Thanks for the help!
Thank you to Michael D. who helped us upgrade our phone today. He was extensively knowledgeable of all of our options and helped guide us to get the best deal for our preferences. =^-^=
Ron and RJ were amazing, we needed to set up some extra lines for our company and they did a terrific job with getting the right phones and plans set up, and they did their best to make sure we got the best deal on top of that. High class across all aspects, we were very satisfied with their help. Thank you!
Awesome experience! Super clean store! COVID aware! Mike was patient as well as very helpful and informative. He definitely went the extra mile to get both of our phones and watches ready to go! Will absolutely return to this store! Thanks Mike!!!
Mike was awesome! I feel like I got not only a new phone but an entire lesson on how things work too. Walked in and was helped immediately! I’ll be back!
About 2 weeks I drove up to the door at 8:54 pm on Saturday night, since it was so late I was just going to ask the hours for Sunday. Mike was so generous he told me to come in right then and had take care of me. I appreciated that SO SO much because I work 12 hour days and it is hard to get things accomplished. Since then I have returned to the store with questions about changing settings and they other gentleman in the store was so great to help me out and not make me feel dumb for not being phone illiterate
Mike D was fantastic! He spent a lot of time with us figuring out a big problem! Carlos helped us too!
I came in with lots of questions about my new iPhone SE . Mike was extremely helpful in explaining and answering my questions. He was patient and helpful above and beyond what I would have expected. I left feeling very happy and confident in my new phone and grateful to Mike for his help.
Highly recommend this store. Such a great atmosphere from the moment you walk in the door. The store was very clean and the staff practiced COVID precautions. Chris was awesome, quick and efficient. He was very professional and took great care of us.
I went to the Verizon store on New Year’s Eve. I have lost my cell phone and was a little panicky. I was a T-Mobile customer but found that Verizon was doing a Bogo on the iPhone 12 mini.I was very lucky to Have customer service representative Michael Dela assist me with this transition. He was so gracious and helpful, new questions were too silly for him to answer and he set up my phone and my husbands phone with a smile on his face. I know his shift was over but he continued to help us for an additional 20 to 30 minutes. When we were done he said more than once please if there’s anything else you need come back and see me. And Verizon did follow up to ensure we were having a seamless experience. Michael deserves An outstanding customer service award. Keep your ion Verizon there’s a lot of other carriers they would love to have someone with his integrity. Great job Michael thanks again.
Mike D Was Awesome, knowledgeable, Courteous, Helpful,I Would Highly Recommend
Excellent customer service. Manager Chris was very informative and patient, so appreciated!
Great customer service, very honest sales people. They did a great job giving me all of my options When unfortunately I dropped my phone in water. Definitely recommend this place!
Carlos was very friendly and helpful. He patiently explained all benefits and answered all questions. He made us very comfortable about our purchase. We highly recommend him in particular at the Verizon store on Park Blvd and 66th Street.
Ron is Professional. He Address concerns as requested without going through a bunch of other stuff I havent asked for. Has so much Patience. And knows how to operate. Took as much time as needed to help instead of rushing. Store was nice and clean everybody had masks on and was polite and friendly.
Mike Delia was my point man. He put me in my new Iphone 12 with all the bells n whistles at a decent cost. Very satisfied with his service. He put me in there like seim wear. Jump in and ask for Mike D. Props my man!!
Stopped in and Ron and Carlos were very very helpful!! Always a comfort to know Im treated with respect and understanding. Very clean store. I used the hand sanitizer, I felt very comfortable.
Michael helped my husband and I upgrade our phones. He was very knowledgeable, personable, helpful, and patient.
Carlos and Justin were very friendly, helpful and professional. It was an easy process to get a new phone and adjust my service. I enjoyed working with both of them and would recommend them to others.
Mike Delia did a awesome job no wait time very alert when customers come in help me transferring all apps and setting up phone and help me find a great deal that fit my budget and a awesome phone to work Thank you Mike for all you done tonight 👍😊
Very awesome experience. Customer service was absolutely amazing. Great atmosphere and the products are excellent. I would highly recommend going to this location for all of your needs with Verizon.
Mike met me at the door and made my experience easy. I recommend this business for friends and others.
RJ was very helpful with my trade in and following up even many days after the sale to help me get my phone set up the way I wanted it. I would definitely buy another phone from him. Great service.
Ron was excellent helping my husband & me buy new phones.Our phones were 5 years old & not doing well. He tried fixing my phone first but it was unfixable. He was sssoooo patient & knowledgeable. It seemed like all of the employees were very nice & knowledgeable, but we would most definitely recommend Ron. We had many questions & my phone was in such bad shape & overloaded with pictures & texts.It took awhile to transfer everything. .Thanks so much for opening this store
Will never go back to this store. Walk in look around and nobody said one word. 10 mins later another person walk in and guy said be right with you. I walk straight out. Unprofessional, and worst service ever. Imagine if I got a phone from there!
Carlos was amazing. Answered all my questions effectively and set up my hardware. I will continue to reach out for him for any assistance I need in the future.
We came in to upgrade our phones, I was a T-Mobile customer before that. Carlos was our sale representative. He was great, very knowledgeable, professional, friendly, and helpful. He did an excellent job explaining everything and answering all our questions. Definitely recommend him.
Mike was amazing on all fronts. This stores employees know how to take care of all your cellular needs. If you need a new phone or help with service this is the only store to go!
Ron was very patient and explained everything that I didnt understand. Now, I am comfortable using the new technology. Great guy!
Gabriel and Mike helped me transfer my number from sprint. They were patient and got everything done for us quick and smooth. Definitely check this store out!
Had multiple excellent experiences with the team at this store. Saved me some serious money on two upgrades. Thank you!!
My son lost his phone and someone brought it to the Verizon store. Mike Delia looked up my account and left me a message saying he had our phone at the store. My son was so excited to have his phone back. He loves Dragonball Z so his screensaver is a picture of Goku. Several months later I went into the store to upgrade my phone. Mike greeted me right at the door as soon as I walked in. I had my son’s phone with me and when Mike saw the picture of Goku on the phone he asked me if I had lost that phone before and said I looked familiar. I said yes, that was me! I had such a great experience and will continue to work with Mike whenever we need any help with our phones or service. Thank you Mike!!
I had to upgrade my 2016 phone. Mike made the entire experience easy as well as helping me select the most economical plan for me. Very helpful!
Ron handled us very kindly and professionally. Was very upfront with everything. Gave us great deals and explained everything very well. 10/10 for Ron
I needed to exchange a phone while on vacation. Had it shipped here as it was close to where we were staying. Mike did a great job with the exchange process. He was informative and helpful not to mention personable and funny! We picked up a nice speaker for my daughter’s dorm room he was happy to demo for us. I’ve been to Verizon stores all over the country (honestly) and this was definitely the best service I’ve ever received. A real pleasure for such a mundane task! Thank you Mike!!
I dont know what the guys name was but when I walked in he was just playing on his phone. When he finally started helping me, he wouldnt answer my questions unless I pressed him. He just kept saying you really just dont want to do that. I wasnt arguing with him, I just wanted to understand why.
Ron was great after 4 months loosing my contacts on my old android phone, he found them. Thanks a mill
Had great service today with Mike D. One of our phones was stolen he took care of getting removed and got a new phone new phone number to avoid problems. Then my husbands iPhone had been kind of acting up so we did an upgrade, we got huge savings our bill went up less than $10 for two new phones! Wow they really took care of us, I can’t say enough good things about Mike D. He was so helpful and cared about our situation. Thank you Mike! I will be back to upgrade our other iPhones with you as well!
Chris and Verizon did an awesome job and help me out with my older cell phone and Im ordering a new pad also very pleased to thank you!
Extremely wonderful service. The best help that we have received from any verizon store employee.
Came into the store to upgrade my phone and it was such a great experience. Mike truly understands a positive customer experience. Mike was knowledgeable about all the phones, had a positive attitude, and his service really stood out. I will definitely be sending all my friends to this location and highly recommend Mike to help! We won’t be going to any other store for our phone needs and will be adding more lines - all thanks to our experience with Mike!!
Cant say enough positive things about the customer service here. We came in to upgrade phones and were lucky enough to have Gabriel help us. He was extremely patient and did not pressure us in any way. We could not make a decision immediately but we felt so comfortable with his knowledge that we made sure to get his schedule. We came back with our son and his wife and even added another line. After the purchase we came back with some questions and he was extremely helpful. Also Carlos pitched in and helped us on our 2nd visit. Awesome, great people who work at this store. Will definitely send my friends to this location and ask for Gabriel or Carlos.
Ron my main man made getting a hotspot the easiest thing. LEGENDARY!
Everyone I come in they are very helpful! Justen was very helpful and made my upgrade process very easy. Thank you!
Ron was so great at the Verizon store, he took the time to explain everything. He rocks, come in and see him, he is amazing.
Jr was helpful in moving our services from sprint to Verizon. He was knowledgeable and very detailed. If you need help please ask for RJ.
Me and my family had a great experience at the store... thanks to Mike, treatment was exceptional, store was clean and everything shining as well.
My associate Ron did an excellent job at helping me pick out my new phone and getting everything done that u needed!He was very helpful,professional and I would highly recommend him to others,His out going personality and expertise is an asset to your company!
Mike made this a nice experience and we left very happy! Kept conversation pleasant and got us setup with no issues!
I cannot say enough good things about my experience with RJ. When I say this man went above and beyond... he spent over 4 hours working on an issue that couldn’t be resolved by my previous 5 hours+ on the phone with Verizon customer care and tech support. Throughout the entire process, he was calm, professional, courteous, and determined to make sure that the issue would be solved and that I would receive the best possible experience. I have absolutely not a single thing good to say about corporate Verizon, but the saving grace of the entire experience was my interactions with RJ. He truly exemplified how customer service should be approached. I will absolutely work with him from now on.
RJ was helpful, knowledgeable, smart, pleasant and seemed to know what I was needing when I asked about so many things about phones and cameras. I got a new phone and very happy.
Walked in last week to inquire about switching from my provider who I was very unhappy with. Carlos answered all my questions and even came in on his day off to get my phone changed over. My dad has had Verizon for many years and Carlos noticed a way to save him money on his bill as well. I was very impressed by his professionalism and service he provided. Go see him for any of your cell phone needs! Thanks Carlos!!
RJ is probably the best salesman ever. He was very personable and it was a seamless transaction. Go see him if you need help with your Verizon account or need a new phone. 👍🏼👍🏼
Incredible service!!! Mike was so helpful, professional and personable. I give him my highest endorsement.
Michael and Gabriel are the best. I don’t care what store you’re closest to turn and go to this one. Excellent customer service!
Excellent service, Carlos was very honest and extremely helpful. He handled a number of issues quickly and professionally. I was in and out, inside of 20 minutes. Give that guy a raise! Thanks.
Michael was a awesome sales rep!!! Got everything we needed very smoothly! Would definitely recommend my friends and family to come to him!
Ron @ Verizon was awesome very professional Verizon on Park Blvd and 66th St is the Verizon to go to. Awesome people great customer service
Thank you Chris for always assisting me with any device needs for myself and my family. Always the consummate professional, I will continue to do business with Chris!
I had a great experience today at Verizon. My sales expert was very smart and helpful.
Place was nice and clean and social distancing and was in place. My only gripe would be the fact the sales guy said I would owe on the sales tax on my phone and my activation today which I gladly paid. Come to find out he actually charged me a $35 Setup fee instead of the activation fee. So In reality I still have to pay for $40 activation fee and this sales rep didn’t even help me set up the device.
Awesome experience at this Verizon! I highly recommend because their service is great!
An Awesome experience with a charming young man today, RJ Sabin‼️‼️ He made my day with his charm, knowledge and willingness to do what ever I asked to make me a Happy Verizon customer!! He is a true asset to his team & I am hoping he will be recognized for being an Awesome Customer Service Rep for Team Verizon‼️‼️ Thank you so very much RJ for making my day so much better after meeting you‼️‼️
Carlos was amazing and answered all my questions. Very grateful thank you Carlos.
I came to the store because I have an old Prepaid Samsung J1 phone. I ordered a new one online because my old phone wasnt working right. The phone I bought online didnt have a sim card and my old phones sim card didnt fit into the new one. I went to the store to see if they could help me and found out that they couldnt activate the phone I bought online. When I purchased a new prepaid phone, there was still some difficulty because I had an old plan. It was Michael Delia who helped me through this whole process. He is patient, kind, and very knowledgeable. He figured out a way to fix the problem and before I left, he was able to transfer all of my contact information and apps to my new phone. I also got on a new plan that costs me less than what I was paying. If you go to this store, say Hi to Mike because hes awesome! Thank you Mike.
They kniw their stuff. im a happy camper
Ron was extremely helpful, my wife and I had to switch over 3 lines from Sprint and there was no headache. There was no wait. We switched everything in less than an hour and are coming back next month to switch over a fourth line and will only be coming to this location and to Ron specifically. I highly appreciate Verizon. So much better than Sprint!!
Mike D gave gave awesome customer service. Best EVER!! Will be back.
Carlos has been amazing! He has worked with me multiple times helping me transition from another carrier. I have had many questions which he has answered or found the issue and solved it for me. I appreciated his patience and knowledge on how the promotions work. I hope all my future encounters with Verizon are this helpful! Thank you again!
The 2 young men who helped me were so polite and knowledgeable. I look forward to using this store for all my Verizon needs.
RJ was very helpful in helping me get my new phone and spent extra time to make sure everything was set up correctly and to my liking. Very good customer service and the easiest experience I have had getting a new phone thus far. Thank you RJ!!
Chris and Carlos are my heroes, not only fixed my phone that I thought was a complete loss but were very polite and attentive. They will be my go to as well as who I send people to as well.
Mike was an amazing person to me today. Struggles with the life of phone i thought i was out of luck. Mike was patient and used every trick in the bag to help me into a phone. Spent ample time assuring all my pictures and info from my almost spent device. Helped with all my passwords. After spending a few hours with mike I know how myself or anyone should be treated in a situation like this by the Standard Mike has set. I would recommend anyone who needs help with cellular service or devices to see him. Thank you again!!!!
Mike was AWESOME!! He was great at answering all of my questions I had about upgrading my phone
Worked with Mike Delia. With out question the best customer service I have ever had
Outstanding service! Gabriel Lora helped me select the correct phone that had every feature that I was looking for. He was very patient and taught me how to use my phone and answered all my questions. Also told me about the 14 day exchange policy if I dont like the phone that I selected. Very knowledgable about the different products too. The Manager was also very attentive and had great customer service. Anything that Gabe might not have known, the Manager (didnt get his name unfortunately) was able to answer. Both of them were very sweet. HIGHLY RECOMMEND THIS LOCATION for anything. Great customer service!