This not Verizon store be carful he has Lawrence as manger he is big scammer record all your deal with him he change his story after you go out

After 2 week spending 3 hours in the store because Lawrence give me hard time he wave $66 old balance he told me I waved this for you after I make the deal one month later he called me asking me to pay the old balance I went to the store and I pay him I told him this not professional what you did he asked me to leave the store and walk out with me and he told me if I am not ware version t shirt I will hit you And knock you down please be aware of him and record all his conversations I did record his conversation I will sue the store because of him

Great Service! Lawrence was amazing & really helped me out with everything!

Very nice place greatest customer service 👌

Savanna and Brittany were amazing. Had went to another location and they really did a number on my bill and overcharged me for everything, came into this location and they fixed my account and took off those extra charges! Will be my go to Verizon store!

Went in looking for an iPad and they told me about awesome promotions that were going on and walked out with a phone and an iPad saving almost $800!! The staff is very kind and good at listening. Highly recommend this location.

Did not have the best experience here unfortunately. Was sold some products that supposedly were free with my upgrade. Upon reviewing my receipt at home, I was actually charged for the accessories. Went into the store and was able to return the charger but not the screen protector because apparently there is a no return policy. I did not even realize that I was purchasing the screen protector or else I would have never chosen to buy it. When asking the clerk in store who I could call to get this resolved, he directed me to reach out to the Verizon customer service line. Verizon could not do anything. I then called the GoWireless customer service line. The rep there wrote an email to this store’s manager about a week and a half ago and I have not heard anything back. According to the rep, the store manager can override the no refund policy. Would definitely recommend meticulously going over your receipt before giving your money over. I hope this store makes it right, because lying to customers is not a good look.

Brittany Phillips always fixes whatever is wrong. Cheerful and helpful.

I just wanted to say this is by far the best experience I’ve ever had at Verizon. Brittany and savannah helped me get into a phone that was perfect for me and also got me all of the accessories I needed without spending a fortune. Is forever my go to Verizon store!

I had to get a new phone, went to Verizon in Pickerington. Dylan and Chris were fantastic!They were able to get me a phone within my price rangeand were great about getting my pictures and info offmy phone. They listened to what my needs were, and came up with a phone that I feel Ill be happy with. Iwould recommend this store.

Michelle was fantastic! She was very personable and sid a great job explaining the pros/cons of each phone. We have gotten our last 3 phones from this location. The provide fast service and are nothing but helpful! Highly recommend.

We are very happy with the customer service at this location. They clearly direct us and corrects issues quickly. We can also check out items available to enhance our phone use. I recommend the Assurion protection is great.

Amazing customer service!!! So glad we switched from Sprint to Verizon. Caleb was such a huge help and made the process so quick and easy. I highly recommend this store!

The representative, Omar, was amazing! He was very friendly and helpful and made me feel at ease. He showed patience and answered all of my questions. This will now become MY NEW VERIZON STORE!!😊

Always my go to Verizon location. Much friendlier and more reliable than the actual branded Verizon stores. Caleb (hope Im spelling it right) went above and beyond to provide exceptional service and ensure I was satisfied with my decision.

I have to admit that when I first walked in there, I didnt think I would walk out considering signing up for Verizon. Being a sprint customer, I felt comfortable with my current cellular plan. Thanks to Brandon, I now am considering switching. His warm personality and full knowledge of the company was a very compelling argument. Great customer services is the way you should treat customers and he certainly has that. Thank you

I had a great experience at this location!My wireless consultant Brandon was very helpful in helping me understand my new device.I will definitely be back!

Michelle is amazing! She is so helpful and very professional. If you need a new phone, you must go see her! Thank you so much Michelle.

Great service. Patient, understanding. Replaced our lost phone, set up new phone and transferred all our stuff. Michele very good.

Brandon is the best!!! He has excellent customer service!! He made sure that I was satisfied with my new phone before I left. His excellent customer service will be one of the reasons I will let people know where to go if they are needing phone service! Thanks Brandon for doing an excellent job!! & for Great customer service!!

Just moved from Denver. I was having a serious problem with my droid phone. Mark and Brandon were courteous, down to earth fix it pros! They got my phone working great again! I cant say enough good things about them. If you want great products and great service, this is the place to come to! I will certainly be back to purchase new items. Thanks again!

Brandon, at the Pickerington, Ohio, Verizon store was wonderful to us! He took so much time explaining things to us and helping us set things up. Hes SO knowledgeable and helps in such a positive, easy way. It means a lot to us and we would like you to know how much we appreciate his time and attention.Thanks!Nancy and Bob Smith

Michelle was really great and attentive to answering all my question. When coming. Definately ask for her. Michelle is her name !

I was told by other stores that there was no hope for me when my phone died. This store fixed that and allowed me to get a brand new phone inexpensively. Marcus was the most helpful person I think Ive ever had the pleasure of dealing with. He told me everything I needed to know and talked with me while we were waiting for my phone to sync. I will definitely be using this store in the future.

My son and I had the best customer service I have ever received from a Verizon store. Brandon was absolutely wonderful and took extremely great care of us. Thank you Brandon for making our experience the best ever! Highly recommend this store. 😀

The staff here is always there to help me anytime of the day they are awesome come see these guys! Thank you Caleb and Brandon! 😀

Caleb spent two hours getting all my data come see these guys you wont be disappointed in the service here!

Was ready to buy at the register and they tried to charge me 39.95 for a charger that stacked on the wall as 29.95. The young man working the store called the mgr/owner but he would not make it right. If you go in the store right now there are still 4 chargers being false advertised. No integrity whatsoever. Needless to say I went up the road and bought my charger at a full Verizon store for $13 less. ABSOLUTELY do NOT RECOMMEND this store.

Well we went in to check out phones to purchase..they didnt have the ones we wanted so they said they could have them the next day and they would call us..and they also said even if you dont come back to pick them up no big deal your not stuck...the gentleman hooked us up the next day and we was happy...we will definitely be back

Caleb made me feel very comfortable with my account breakdown i will be back to see these guy!

I love this locationl Brandon was amazing. Very knowledgeable patient and helpful. Definitely sending referrals to Brandon and Dillon

Excellent help. Went out of her way to help me.

I have used this particular Verizon store for many years and the staff has ALWAYS been very good. BUT the current staff is excellent!!!Especially Brandon and Adam. In my estimation they go over and above with their knowledge and customer service.

Very helpful and no wait!

My husband and I went in to this location yesterday to purchase new phones. Sometimes we dread going to Verizon store because they rush you - you arent special or important. Not at this location. Brandon provided exceptional customer service, which wasnt a small task. My husband and I both needed phones. Brandon had to transfer our data to our new phones and explain them to us. He, and the manager, Marc, answered any questions we had about the Samsung Galaxy 8+. While we were there, two customers came in, one from another state, and one from another county, just to come to THIS location.If you want top-notch customer service, a complete explanation of your phone and treated as if you are special, come to this location. Brandon is the MAN-don!

Great sales advice took time to show me every thing new very help full Omar was the best

Michelle and Caleb have been very helpful to my husband of myself today thank you very much

This location of Go Wireless is one of the best, if not the best Verizon location I have been to. Karl and Brandon helped me figure out what plan made the most sense for me, and they didnt pressure me to buy or try to upsell me into anything I didnt need or want. Very impressed with the quality of customer service there.

Dave was extremely helpful. ..can not say enough about my experience. ..was dreading going to ask about my phone because I am not knowledgeable about them and he made me feel very comfortable. ..Plus he spent a lot of time informing me...I will only come to this location from now on

This place is fantastic. High quality customer support. Brandon Moreo, the employee helping me today, was so helpful finding me the right phone with the right services. Fully convinced me to switch from my carrier to Verizon and Ill definitely be back in a few days to pick up the new Pixel XL!

Wonderful service, people and they helped us tremendously. They set us up with new phones, backed up our information and did it all with great customer service! Definitely recommend this location over any other.

Michelle was great and helped us get my new phone setup and out the door in 1/3 the time that the official Verizon store would have taken. She even helped us to get more discounts then we were expecting.

Brandon was very helpful and patient! I recommend services from this location. He went over and beyond with assisting me with my upgrade! I will return in the future!

Highly recommend, worked with Marcus there and he was very supportive of that fact that he knew what I wanted and was not pushing to sell stuff I didnt need or want.This is a good store, and I wouldve liked to support them more by buying some accessories, but they need to figure out a way to be more competitive in their pricing of those items, its just hard to justify their costs just to support a local business.That being said, I would definitly go back for phone upgrades.

Brandon and Adam are the guys to see! Went in to upgrade 2 phones while keeping my monthly bill down. They were able to get me the newest phones available and still kept the bill low. Both are very personable guys and are there to help you.

Excellent job done by Marcus. Not only did he complete my difficult request but he did so efficiently and quickly. You are lucky to have Marcus and am very thankful I had him as my assistant

I had issues with my charging system. Brandon fixed the phone and it is now working correctly. Excellent customer service. Ill be back to buy a new phone.

Brandon is extraordinary. He solved multiple problems quickly that stumped other retailers. He is a keeper, and has a great future with Verizon, or wherever he goes in life.Frank Covucci

We had a great experience, Brandon knew what he was talking about. He helped us with 2 phones and a tablet. Its nice to get info on technology from someone who knows about it and teaches the customer.

Misleading deals and offers to get you to sign on. Store manager randy is very rude and does not back what he sells . I would recomend going elsewhere or get the facts as to what Verizon is offering and not believing the sales here . Verizon is great service but this store is not a good representative for Verizon. I highly suggest going elsewhere for service and plansUpdate.. the response from the owner says to call but not available and no call back . Go figure. This is not a good place to shop. Very untrustworthy. Read the rest of the reveiws. It is a comon theme here

Staff over sales you I didn’t know it until I saw my receipt . There were things on there that I thought were going to be free, and then when they rang me up at the register, I couldn’t understand why the cost was so high . I also have shown up at the store around 20 minutes after the time it supposed to be open and the door was locked .Some of the staff are very rude . I will never be back to this store . I will take my money where people care about people !!!

We enjoy coming to this store and always find it extremely helpful. Marcus is helped me answer all my questions I had while my visit there. This store and the employees are so helpful.

What awesome service! Thanks for all your help, Caleb!

Went in after dealing with the verizon store by target. So much better customer service and quality of help. Brandin was awesome answering all our questions and concerns. Amazing what quality service they had compared to the corporate location

Brandon spent 4 hours calling customer service to make sure I kept my number from being lost forever. Im greatful for him and will forever appreciate his time and effortcome see these guys!

Great customer service. Very friendly staff. Went in to buy a new phone and was setup and ready to go in no time. I would recommend anyone in the area to go here.

Mark was amazing! Knowledgeable and extremely helpful, not only with getting the products I needed, but helping me receive all the discounts available to make the purchase of 2 iPhones much less painful.

Adam and the Guys are awesome to talk with..very knowledgeable and understanding to needs. I would recommend this store to any of my friends!!🤘

Brandon at this store was amazingly helpful.Very dissapointed at the other store.Would not transfer data..Brandon did this for us...we would have bought from him...he was outta stock.Customer service at its finest in Pickerington.Albert Fisher

Brandon was amazing & wonderful. He helped my husband & I buy new & upgraded phones making the experience enjoyable. Thank you Brandon & Verizon

Brandon does an excellent job at assisting me and my family with any questions about our phone.

Great customer service. Marc, the store manager, went above and beyond to help me. I recommend this place!

My husband and I just upgraded our phones. David was a great help, he even sold my husband on a different phone than we originally went to get for him. No high pressure sales to upgrade services or buy extra products.

This is the best experience me and my wife have ever had. Marcus Moresea, our Verizon sales associate at Reynoldsburg was very helpful and knowledgeable. He provided us with honest product reviews which greatly assisted us in making our decisions. Highly recommend the store and the sales associate.

Michael was very helpful. The convenience of their store is great. I was in and out with great customer service

This crew is always very helpful with setting up our iPhones and answering our questions! I will go to no other store and highly recommend this store in particular!

Service is top of the line. No wait ever, better than corporate stores by far my go to place for new phones.

Been going here for the last couple of years and the manager here is really top notch. The rest of the staff are equally capable and while I dont always hear what I want they give me the straight scoop and are honest.

I was so impressed with Brandons professional courtesy and expertise!Well done!

Great service and likes our goofy personality

Enjoyed coming in and getting what I needed done. I appreciated what they did to help get my phone up and running.

Scott was most helpful answering all my questions and concerns. He was very patient and helped me understand the problems I was having. He as able to take care of my problems well. Part of the issue was just internal to my phone.

Been to multiple Verizon stores for issues with my phone. This one was the first where they genuinely listened to my concerns and addressed the issue. Will definitely be back.

If you like to be treated poorly, come here. Or save the gas, stay home and punch yourself in the face.

Marcus helped me get my address changed and he went into detail about my plan. Im walking away with a better understanding of my plans. Thanks Marcus

Thry dId a wonderful job of transferring my information from my previous phone to my next device. We keep coming here instead of the one down the street in front of Target. Thank you again for your help!

Brandon is the best. I wont go anywhere else!

Brandon did an excellent job of setting up my phone. I thought I had lost all of my pictures were gone and he got them all back!!!

Brandon knows his stuff. His customer service is excellent.

Great help, Hunter is really good at putting screen protectors on!

GREAT CUSTOMER SEVICE at Verizon GoWireless in Pickerington, Ohio!Just bought an Iphone7 from a Verizon ONLINE ONLY special sale then went to Verizon GoWireless in Pickerington, Ohio to purchase a protective case. Brandon and Rokeem helped me find a case, put the protective screen cover and case on….AND Brandon made the transfer from my IPhone 5 to my IPhone 7 plus then gave me some helpful tips on using my new phone.Now THAT’S GREAT Customer Service –Thanks Verizon Go-Wireless Pickerington, Ohio for giving me a positive impression of Verizon customer service.

Scott was awesome. Helped me out a great deal, and assisted with obtaining more services at a great price!!!!!

They are a terrific bunch of guys. Very helpful

Unbelievably kind and helpful. If they dont have what you need they will get iit for you. Very knowledegable and personal! THANKS!!!!!!!!

Absolutely fantastic, in and out quickly. Brandon Moreo, a sales consultant, helped me out greatly.

Awesome service. Marcus fixed my phone in minutes.

Thank you, good job!

Not a corporate store..bunch of liars to try and make a sale, glad we called the one down the road!

Great man to work with did everything and more

Extremely helpful switching from Galaxy to iphone

The new manager Caleb was a huge help!

Very helpful staff

Caleb was great thanks

Adam and Brandon ROCK!! Excellent customer service!!!

Brandon was excellent, professional and courteous!

Terrible customer service

Really helpful staff

Very patient with me!

Not a good location.

Awesome