This was our fourth time buying a new vehicle but first with this dealership. Our salesman Curtis was very polite and helpful. Also thank you to Sarah who was very knowledgeable when showing us how to set up the truck. She was great. The finance manager made things go very smoothly and answered all of our questions. Overall 10/10 highly recommend!

Very convenient to be able to do a late night drop off and then it was ready before lunch the next day. Also I had scheduled to drop off the previous night but due to a severe storm and tornado watch, I was not able to drop off until a day later, and Mossys service took it in stride and performed the new vehicle service for me. Thanks guys.

Mossy of Picayune was a pleasure to deal with. I drove from out of state since my local dealerships were pricing well above MSRP. Not Mossy! The price was fair and they did everything they could to get me the best deal possible. Very professional and probably the best car buying experience Ive ever had.

We had a great experience at mossy motors! We had been searching for a certified truck for a while and saw one only that looked like what we are looking for. So we went to picayune to look at it. Brittany greeted us with a smile and we told her what we were looking for. The truck was in great condition so we jumped in and took a ride. Brittany was knowledgeable and professional. She took our information and worked with the finance team to get us a fantastic deal. The process was smooth and painless. We would recommend Brittany to anyone looking for a vehicle! She’s upfront and honest and will make sure she does the right thing by all her clients! Thanks to mossy and Brittany for an easy experience

Brittany at Mossy of Picayune is AWESOME! She was patient and professional. She answered all of our questions and was able to get me into a SUV I absolutely love. Also Sarah, the tech guru, was excellent. Sarah had me in Onstar ready and out in under 20 minutes. Great people at Mossy.

Love this dealership. Have gotten 2 cars from here. The salesman was totally awesome.

I travel with a Lance truck camper on my dually and was in town for a couple days. As the norm with Jeff Smith and the crew, got me in quick without having to take the camper off the truck. This meant that the tech had to go old school on his back and a drain pan. Everyone at Mossy is super nice which is why they are my go to place for my Duallys needs.

Will not return any of my calls from the service department .not the same car on website was told the car only has 1500 miles on it no so it has 1927 on it and told that it has remote start not so and it was a demo and the person who had it smoked in it. Was told its new.Did not change oil and filter called the service department said that it was changed. The only good thing about my experience was the sales person in the dealership not internet sales.I hope I do not need to go to the service department for any thing if you dont call me back for some thing so small what will you do if it is something serious. Not a good experience

We have had the toughest time trying to find the car for us at a worthwhile dealership and finally we found Mossy of Picayune! Our salesperson Brittany DAntoni was amazing! She has the best personality and we enjoyed her company on this journey so much! She was professional but extremely personable. I have NEVER had such a painless buying experience! I would recommend her to anybody and everybody!

Kaitlyn Bourgeois is who to go to. The best person to make anything you want to happen. She helped me every step of the way. She is Awesome!!!!

Diego Delgado did a fantastic job, he readily answered any questions I had and stayed in contact with me for two weeks until we found the truck I wanted. He actually made buying a new truck a pleasant experience for me, usually dealing with car salesman can be frustrating but not with Diego! I will recommend Diego Delgado to anyone that I know who is looking for a new ride.. I will definitely be back as soon as it’s time to buy my wife a new car..

I dropped my car off for auto butler and they gave me a ride home and came pick me up when it was done. This was really convenient

Arrived seeking for a particular vehicle. The price was affordable. Salesman Diego was awesome. He didn’t make me feel like just a ‘number.’ He was patient and didn’t rush me out. Salesman was very accommodating, professional, and considerate. He also explained things and answered questions. No pressure. It was a pleasure doing business with Diego.

Ive repeatedly asked the service department to tell the technician to top off any fluids that are low during service visit. “Yes sir, Mr. Williams. We’ll take care of it”. I get back home, check my fluids and they are still low. Coolant, brake fluid, etc. Oil residue all down the side of my valve cover! This is my 3rd consecutive service visit to you guys because i have the auto butler to do every 6 months. I paid you guys $55000 for this suburban! The least you guys could do is make sure my fluids are correctly filled, give me a windshield wiper change, etc! You guys need to get it together! When the customer request something, it shouldnt still be an ongoing issue 3 visits later! Listen to your customers and take care of your customers and they might buy another vehicle from you in the future!

I live in between the Cadillac dealerships one being in New Orleans and the other in Picayune, MS. I choose to go to Picayune. They are extremely friendly, courteous, knowledgeable, and skilled. I can actually say I enjoy going there when I have the need to take my vehicle in. Well done, Mossy!!!!

UPDATE 9/30/2021:Mossy solved this matter professionally, and respectfully. After talking more with the service department, our sales rep Dave and discussing these issues, my car was repaired professionally, my wifes car was inspected and the parts for her car were ordered and will be installed when they arrive. I thank the owner of Mossy and the Mossy team for taking the time to fix these issues and for bringing to my attention my error regarding the belt size. I do apologize for the mistake on my behalf and thank their team for stepping up and solving these issues. I changed my review from 3 Stars to 5 Stars.Dave, my salesman was and has been awesome. Sales experience was top notch. My only complaint was the initial presale inspection of the car. This was not done as we have found that there was a major issue with the car being sold with the wrong belt on the car. The service department and the sales manager called me a (liar), I showed them photos and the end results of the damage caused. Still, no assistance except blame and derogatory statements aimed at me. Yet, I have a plug in the side wall of the tire since the time of sale and they didnt replace the tire. My wife had body work done on her car and they failed to make the repairs correctly, (ie. mirror is loose, front emblem fell of the car and the tire rubs the inner wall of the fender.) These are the reasons I gave three stars. I now have to pay out $975.00 for towing, parts and labor. The only reason they are not working on my car to make this right is because it is just outside the warranty. Sad to see this happen and hopefully it doesnt happen to others. Ask to see the inspection report for your records.

My experience was AWESOME. The people were GREAT. From the salesman to the finance department to the set up person, they were all helpful, friendly and extremely customer satisfaction oriented. GREAT EXPERIENCE.

We love these people. I was in an accident and my car was fixed by the body shop to look brand new. Painted to match exactly and detailed inside and out. There service department is also great.

Brittany did an awesome job of assisting and guiding us in a new car purchase! Mossy was a great experience, fast and friendly service! 10/10 would recommend 👍🏼

From the beginning to end it was very professional. Chris treated us great. Sarah covered all of the points necessary to work the electronics. The truck is running great.

My wife brought my 2021 Chevrolet Silverado 1500 Duramax in for the 6 month Auto Butler Service that was Actually 2 months past due because of Auto Butler NOT sending Reminders anymore and I was Surprised on how fast my vehicle it was ready and Most Importantly on how it looked. The Truck Literally Looked as if it came OFF of the Dealerships Showroom Floor. Actually it looked Better than when I purchased it in January of 2021. Thank You Mossy of Picayune and Especially Jeff Smith in the Service Department for ALWAYS getting stuff Done REMARKABLY Fast and Done Right.

If I could I would give Mossy a negative star review. I purchased a 2013 GMC Acadia back in January since then my vehicle has been in the shop on two separate occasions with this being the third. The transmission started slipping shortly after we purchased the vehicle so I called and brought it in for service only to be told there was nothing wrong. I decided to get another opinion so I brought it to Star Chevrolet about a week ago which they confirmed the transmission was slipping and had issues so against our better judgment we called Mossy again and brought the vehicle back to them which of course have been told by them once more their transmission guy couldnt find anything wrong. So Ive decided to pick my vehicle up and take it back to Star Chevrolet where I should have left it in the first place. So if your in the market for a new or used vehicle I would not recommend Mossy of Picayune. This will be the second second time weve been burnt by them. And the worse part of all of this they did this to a purple heart veteran. Shame on you Mossy.

Brittany was very helpful and friendly. Our entire process was relaxed and comfortable. There was no pressure and no upselling and we appreciated that. We will certainly go back when we are in the market for another vehicle and guide our friends and family there as well.

Went out of their way to help me. Always courteous and helpful.

The people I dealt with a friendly and knowledgeable I had a great experience especially with curtis

Patrick is an excellent service advisor/writer. He is always willing to listen and to assist an any way he can. Whenever I bring my car in for service the car is always returned expeditiously and looking better than it did when I brought it in. Mossy is great!

Mason was a great salesman. I came in looking for an older vehicle but left with a brand new one. He wasn’t going to let me pass out on a deal; I definitely appreciated his patience, honesty, and overall attitude. I definitely recommend this dealership and will recommend it to others.

It was a flawless experience. Everything was completed while I was at work via text. My salesperson was AWESOME!! I just showed up, tested the vehicle and signed the paperwork. Took only an hour. I would definitely recommend Mossy of Picayune.

Joe Micello took excellent care of me while purchasing my car. I really appreciate his work and attention to detail in me buying my Buick EnvisionAnn McDonald

Knowledgeable salesman & staff with patience and no pressure.Above and beyond expectations.

It was a pleasant experience. Joey and Bob were very knowledgeable and accommodating to our needs. All parties achieved mutual fairness. Successful business transaction! Thanks, Trisha

Pauls the man! The staff were courteous at all times. They were very helping in helping find the vehicle with the right features. They were flexible, allowing me to choose my preferred lender for financing. They even provided me a quiet room so I could address a work call in the middle of the purchasing processes.

My experience was great I needed a oil change but they where booked out. He told me to drop it off and they would take care of it.

Nice people good service dept.

Process was quick and efficient! Very helpful and friendly along the way for everything. 10/10 recommend! Definitely will be back for any car buying needs in the future.

Great i have bought a lot of trucks here no pressure straight up .fastest sale I ever did .they have all my business

Recall work done very quickly. Vehicle washed too....cool.

Easiest and fastest vehicle purchase Ive ever experienced.

Every one was pleasant and tried to give us the best experience

I have had nothing short of excellent service the Service Department at Mossy of Picayune. Many times they have been able to do an oil change, tire rotation, and a wash with little to no notice always in less than 45 min. I will continually to use them as long as I have my truck!

4 hour wait is completely unacceptable for an oil change. Absolutely LOVE my car and Mossy....but everytime its a 4 hour or more wait time..... I literally dread coming for a oil chane.....EVERYONE was complaining about the wait. We can go to Dannys for a oil change and we are in and out in 8 minutes. Please do something about this. Was the same with our other car....

Great customer service from the salesman mr Harvey to the service department mr pat and to the finance department

From sales to finance, I found the buying experience very straight forward and stress free. I was pleasantly surprised.

Greatest car buying experience Ive ever had thanks to Ms. Brittany Dantoni!! She made sure she met all my wants and needs in a vehicle were met. She worked quick and diligently and never pressured me into buying something out of my price range. She also made sure the vehicle was serviced the same day so I will be able to drive off that night. If your unsure of which dealership or salesperson to trust, do yourself a favor and see Ms. Brittany at Mossy of Picayune!

The staff was so accommodating and friendly. They made the car buying process painless.

My experience was AWESOME from the beginning to the end. They went above and beyond to help me reach my intended goal, and I wasnt pressures to purchase anything I didnt want. I will always refer people to Mossys of Picayune. Thank you all!!!

Best experience I have ever had at a dealership.

Diego was excellent and very helpful with getting us the right vehicle for me . And Bob was great helping us pick out the best plan for me .would definitely recommend. Worth the drive out there

Awesome experience from the time I was greeted at the door! Excellent customer service from everyone!

Jonathan and Ricky were great! Best dealership experience Ive ever had,!

They always try to help with any problem Im having! Quick service! Other places may you wait weeks before you get your vehicle back.

The staff were very nice and helpful. They made sure we were satisfied.

Well Im not to happy about paying what I did for a 2016 Transverse. But what is going on in the automotive industry I kinda understand.

I could not have had a better experience purchasing my GMC Acadia. Brandon Davenport was very nice and helpful. Courtney and Sara rounded out my great experience. Courtney gave me a wealth of useful information. Hes really knowledgeable about a lot of topics. Because of these 3 employees, I will definitely return to Mossy. I will also recommend all of my friends and family to this dealership.

Excellent service! Quick in and out. Saved time and money going here.

I had a wonderful experience with Brittany DAntoni Five Star Service I will return to do business in the near future Great Job Brittany I wish you all the success in the world It was a pleasure to meet you. I will keep the SRT Challenger clean

Myriah was awesome throughout the entire car buying process. She was very attentive and available anytime I had a question! I would definitely purchase my vehicles from Mossy of Picayune in the future!

This is my 2nd vehicle to buy from Mossy and have had nothing but great service and will continue to use them for all my needs. Awesome dealership and great staff

Fast, easy thank you

Terry and I really appreciate the time and concerns with our issues with the Traverse we purchased 10 months ago. We want to thank Joey, Jeff and Bob for their help with our new purchase of our 2021 Terrain. We will diffently recomend Mossy to our family and friends. Thank You, your staff is amazing..Terry and Deborah Adkins

Mr Pat is great to work with. He always goes beyond what he has to go help.

We had my car serviced for auto butler and tires and transmission. The auto butler was not satisfactory and had to be redone. They did a great job to make it right and interior was detailed like new as well. Great team thank you

We drove from Baton Rouge to Mossy of Picayune based on inventory and price. Myriah was AMAZING and made the process easy! Thank you, Myriah and Mossy of Picayune! I love my 2021 Traverse LT and would recommend you to everyone!

From Start to Finish one of the Finest buying experiences I have had in the Last 20 years of buying cars. This Dealership should be studied by other Dealerships to understand how to treat your Customer and the Sales Experience. The Team at Mossy is a thing of Beauty. There are no Lies, No BS, just pure love for thier customers and desire to give you a wonderful Buying Experience. I was able to work my Car Deal on a Cadillac XTS in under 15 minutes online and through email. It took under an hour to sign all paperwork and leave in my new car. Other Dealerships can not touch this in the New Orleans Metro Area.My sales Rep Amanda Hayes I have to give total Praise to. She was professional at all levels and honest to the core. Mossy is Blessed to have her.Great job Mossy Team. Keep it up!!!!!

Dropped my Equinox off to have trailer package installed and when I picked it up it looked like it came from the factory that way. We were very pleased.

Joey was excellent. He was very helpful and informative. He went above and beyond.

I was concerned that my truck brakes were failing and made it to Mossy and meet with Mr. Roe at the service department. Mr. Roe stated that it may be possible to have my truck repaired by the days end. I was very pleased to be called by Mr. Roe notifying me that my truck was ready that afternoon.. Great service.

Our sales man Tre was the absolute best! Thank you for helping me pick a vehicle I love and dealing with my picky self!

Wonderful experience. Diego was a very friendly and helpful salesperson. Answered all my questions and made the process much easier then I thought it was going to be. Will absolutely recommend to anyone looking to purchase a vehicle.

Great service and very continuous service teach that took great and timely care as I was leaving on vacation that morning and they say me early and had me on the road quickly!!! Thank you MossyJack

Drove all the way from mobile, al to buy a brand new krypton green camaro .the color was so unique i was willing to drive 2 and a half hours . Everyone was so nice and i was informed on all the key features of my new car . Everybody was awesome. Thank y’all for the help .

Right on schedule, on time, quick service completed and they washed my truck! Nice.

I thought my original review was posted but I guess not. I originally stated that the service i received from Mossy of Picayune was outstanding. The staff helped with reservations and answered my dumb questions without judgment or sarcasm. I often have good service from the staff but this was the best experience. I informed them that I was preparing for my trip and they checked everything for me. My vehicle was cleaned and detailed which was extremely helpful and took that burden of me. Thank God. I love a clean car but I hate doing it. Thank you so much for being so kind and sincere. 💗😊

It was very nice! We didn’t feel pressured! We had a awesome sales guy that was very up front with us told us what we needed to know, didn’t give us the run around and didn’t waste our time nor his!! I’d definitely recommend him to anyone that is looking to buy a car from mossy!

Melody was an amazing help. She helped me determine if my service was under warranty, ordered the part so it would be available when I dropped off my car, and had a loaner ready for me when I arrived. She communicated the entire time of what as going on with the repair. The service at Mossy ranks high above others, which is why we drive from out of town to have our vehicle serviced there.

Loved ot...worth the drive from Louisiana

Myriah was excellent in sales and Sarah was very helpful in setting our truck up.

This is the best experience I have ever had buying a new vehicle. The sales representative Jonathan Gasper was amazing!!! He is easy to talk to, actually listen to what I needed and showed me only the vehicles I was wanting. No hassle or pushing from him or anybody up there. I was in and out quickly with a new vehicle. These people rock!!!! When I need something new I am definitely going to go to them. Very pleased.

Best experience i have ever had purchasing a car.

David was my salesman and he is awesome!!!!! This is my 3rd vehicle to buy from them awesome place !!!!!!

Most pleasant car buying experience of my life. Did almost all of it over the internet. Arrived at dealership to find no changes in the trade value or other pricing and no surprises. Great delivery service including detailed instruction on the many features. Would highly recommend Mossy.

Its a great place to get a car

My salesman Anicet Vicknair was amazing. He took all worry out of shopping for a new vehicle. Ill definitely recommend him to my family and friends !

The folks at the Mossy service dept. went out of their way to identify the problem I was having with a tire and did their best to correct the problem. I appreciate the way they helped.

Monday I took my truck I purchase from mossy to get a battery replaced. Everything was good, until I was on my way home to Bogalusa. My truck all of sudden came to complete stop, and turned off in the middle of the road! Had to call service to come for me, minding you it was every dark and cold! Coming to find out who ever worked on my truck did not connect the battery right and did not screw nothing back together. Everything was loose. I’m so upset because this could of caused a bad accident if I had a truck behind me. Service needs to be more careful. Me and my family have always used mossy for our truck purchases and service. I really hate to give you guys a bad review but I don’t no one else to have to go through this. Please be careful!!

I was looking For a 21 Silverado Duramax. I was going to buy a truck from a dealership in Texas. I happened to call Mossy and had the absolute pleasure of dealing with Taylor. Mossy should be extremely blessed to have her on their team. She is the only reason I decided to come to the dealership. She made sure all my needs were taken care of. I decided to wait for the 2022 model . I would certainly be back to see if we can make a deal. Taylor is professional, courteous, caring and much more. Its team members like her that will help Mossys business grow

I was in MS from out of state. I brought my vehicle in for repairs on a Saturday and requested that if they could please have it fixed by Tuesday. They did it. I could not have been more PLEASED. I highly recommend Mossy of Picayune. Thank you Patrick

Myriah was so helpful and answered all questions professionally!! Her and the mossy team were awesome!!

I arrived at 5pm and they took the time to make sure I was satisfied and no rushing because it was at the time to go home.

Excellent customer service. Came in and left with what I wanted. Process was very smooth and easy. Everyone was nice and knowledgeable. Definitely will be doing business again in the future.

A Vicknaair was amazing,I would definitely recommend him,very polite helpful,made our experience at mossy awesome

I’ve always experienced a great response and relationship with Mossy service department. Jeff and Patrick have promoted excellence within the Chevy environment and community.

The service department is excellent. I have never had any complaint with them. The wonderful experience that I have had also extends to the sales department. No hassle sales is what I look for. Which is why I travel from Slidell for all my GM product needs.

We were well taken care while waited for car.

From start to finish it was great. Deiago salesmen wash not pushy an very helpful. Bob was helpful an explained everything answered all questions an Sarah made sure I knew everything I needed to know before my departure. Thank them all. Wonderful team.

Easiest buy we’ve ever made!Everyone was friendly and very professional!They accommodated me to all my need!Went for one car and ended up getting another and they was very patient for us and our picky choices.We left there very happy!We recommend them to everyone!Love my Tahoe!Thank you Hannah and Curtis and our financial manager!

Awesome team committed to helping you, and are always nice and friendly.

Patrick is always great to deal with😊. My service was completed on time and quickly.

On 4/12/21 I brought my 2020 chevrolet silverado that I purchased from mossy in to service for a noise from the front end while driving that can always be heard it is not intermittent. I dropped it of at 5pm with Pat and never got an update the following day until I contacted Pat at 4pm. He then tried to tell me that they couldnt hear the noise because it was raining which was a lie because it didnt start raining until later that day. Then when I told him it wasnt raining all day he tried to tell me they couldnt hear it before then either. When I arrived to pick up my truck I asked if it was even put on a lift and he told me no they never put it on a lift. The only reason I was able to even drop my truck off is because Curtis went and told them I needed a loaner because I had made many attempts prior to this to drop my truck off and Chelsea and Pat both blew me off and never contacted me. The prior time I had my truck in there for an alignment and a radio reprogram it sat in the same place in the service drive for 2 days because pat said noone had time to do it or get to it. All they did was walk up program the radio and then leave it sitting and didnt even have any concern about getting it done. This service department is a joke and I will never purchase another vehicle from mossy and I will never return to the service department for anything else and will not recommend anyone to this dealership.

Paid close to $900 for dealership Auto Butler. This was the second time that the job was poorly done. There was bugs and tar still on vehicle. This procedure takes a while to perform so waiting around is not an option. To return to find out that there was no care to go over the vehicle and visually inspect it by the technician applying the application is an insult to me. Pride in his or her workmanship should be a requirement and the lack of should be addressed by management.This issue was brought to the attention of the body shop manager both times. His excuse the first time was that the person who did the job was a new employee and he apologized. The second time he offered no excuse but wanted to take it back and have it corrected. Again that takes time and I was not able to wait around for it to be corrected.However I did get written approval to have my number of treatments extended for 2 additional applications by the body shop manager, I still feel this should be made aware of by the dealership management.