Great and honest people.had them put a leveling kit on my 2017 Gmc Denali truck and couldn’t be happier,I would recommend this place, on east bell rd

Spoke with Chris at Desert Rat, Chris was very helpful setting up my new 4runner with a suspension, tires and wheels without up selling. Chris did a great job with matching ride and function to exactly how I wanted at reasonable cost. My 4runner rides great on and off road. Very happy.

This place! Does anyone know what their doing there? What a joke!

Honest sales, great prices and quality repairs. Took my Tacoma in for new shocks. They were not able to get my shocks in for a few months due to shortages. They allowed me to get my own shocks and bring them in. They made an appointment but called for an earlier appointment. I asked to have the front end looked at to see if any other repairs were needed. There was an opportunity for a ripoff, but they said everything was good and tight. Another shop wanted $2,000 to replace my shocks, I got the Bilstein shocks for $300 on Amazon, Desert Rat charged $300 to install the shocks and $100 for the front end alignment. What a deal. My Tacoma sits higher and drives so much smoother. They have a customer for life.

They r an awesome place to go get what u need done . They so it right n make sure what u need is done n fast timing as well .

Honestly the best place to work on your Toyota!! Jason and the others are so friendly and so honest!! Ive taken my 2000 Toyota 4 runner to them for major repairs and they always are able to fix all the problems. I recommend anyone with Toyotas to give them a try. They wont be disappointed. Ill never take my truck to anyone else!Thanks guys for a job well done!

Great pricing, and fast work. Id recommend them to anyone.

I was going to this shop in the beginning, right after I bought my Jeep and had some repairs needed and modifications...they installed new differential covers, while they did that they inspected the axle, Everything was fine until they told me I needed almost $1000 in repairs to my axle, new ring and pinion plus labor etc.. I decided to have a second opinion, thats when I found out that everything was fine except that they disconnected my axle locker and bent the pin inside, I was in the trail and my axle lock didnt work! The other shop told me nothing else was bad as they had told me. Other than that, their staff was very friendly, unfortunately this incident has really had me reconsider any work there in the future. The name says it all.. Desert Rats!!

Great bunch of guys. I break, they fix. Replaced most of my JK suspension there, and they lifted my Gladiator twice.

They did a great job.

Chris and the crew are great! Your go to place for all your off road needs

I can highly recommend visiting Desert Rat on Bell Road. Chris is very knowledgeable and always explains my options very well. Pricing is competitive with online shopping, except I get a real person to speak with! The upgrades were installed professionally by Eric. I had some other minor concerns unrelated to my upgrades that Eric took the time to troubleshoot and found solutions for them. I have been a customer of Chris for over a year, and will continue to be a customer because of his customer service and Erics quality installations.

Cool shop with a great team! They keep you updated with the work being done and treat their customers right.

Chris knew exactly what I needed and came through as promised.

I called and asked this shop if they did tire bead balancing. Jeremy said they did and asked my tire size to order up beads needed for upcoming appointment.Dropped the truck off to have tires bead balanced, picked it up after they were done.Charged me $200+ for cost of beads and balancing. Told me the bags may still need to break up in the tire, and my steering has too much play. Continued driving the truck seeing if the bags would break up, and had the steering checked by another reputable shop who installed it, confirmed no issues and play was normal for heim joints steering design. Figured Id give them the benefit of the doubt...Drove my truck, at 45mph you can feel out of balance tires, at 65mph plus my whole truck shakes extremely bad (like having a flat). The worst balance Ive ever received in my life. Im confident without any balancing my tires would of been more balanced...Called and explained, shop said its my steering and the the tires are notorious for being out of balance. Keep in mind these tires were stick on weight balanced before and rode well. Told them I wanted it fixed, setup another appointment.Went into my appointment manager took no fault, and wanted to charge me $277 to redo the work. Why would I pay another $277 to have you redo work you failed to do the first time correctly? Manager/shop does not stand behind their work, extremely disappointed in their customer service.Update based on response:Treadwright makes high quality full retreads, and they do offer balancing replacement if the tire is over 12oz out of balance. The tires were static balanced prior, the only difference is Discount Tire balanced them and they drove well.I paid to have my tires bead balanced, never once did Jeremy not recommend bead balancing for my application. Only when I was signing your no warranty invoice, did you raise concerns about my recycled tires, steering, and bead balancing under a 40 tire.If you balance a customers tires. Drive said vehicle and it drives poorly. Are the tires balanced or you just give it back to the customer and have them sign a no warranty invoice? Im just curious how this scam works

Came in late on a weekend. They were mostly closed down but helped me find the part I needed for my Jeep to get me going again. Overall friendly service.

Excellante! Helpful and on the ball. Nice selection and quick answers.

Good customer service, I ve schedule more work.

Best in town! Friendly and they will answer your questions, ask for Chris Bc he helped me with my Jeep upgrade and the result were really satisfying and exactly what I wanted

These guys are the best in the Valley. I have called around to other offroad shops and nobody else is as informative as Desert Rat. Their pricing is better than all the other shops and as good or better than the deals I have found online. That is a big because I shop online hard.

Decent selection but they seemed to be out of allot of things when I was there last time.

Fantastic customer service! Talk to Chris! Quality work and great communication!

The staff is courteous, helpful and knowledgeable. They helped me track down a new shock bushing that was difficult to locate. Most places, just wanted to sell me an unneeded replacement shock.

Very knowledgeable staff and always take the time to answer my questions to help me make the right decision for my projects.

Took about 20 minutes to get ahold of someone on the phone to warranty hubs then when I get to the store they said theyre swamped but 5 people standing behind the counter chatting this was a few days prior, anyways I tried to warranty my warn hubs today because warn told me the retailer should handle that I go to find out desert rats refused to warranty the warn hubs because they dont want to lose money and they need to be shipped to warn for warranty... so I got my invoice and left, I wont be spending any money here if they cant honor warranties that the manufactre stated to do in store.. edit shortly after I left the store I was called back and told that they do indeed warranty the warn hubs in store and came back the next day to get my replacements.

A lot of different options for a good price.

Was great, got a free decal. Thank you guys

Would never go back!!!!! Firstly ive spent a lot of money at this place. Went and had a Magnum bumper installed about a year ago on my diesel truck. During the installation they scratched and dented the fender. They had it removed only after I assured them that it was there doing. Today driving down the road Iplayfully bumped my friends truck doing like a half a mile an hour and the whole bumper shifted down because the bolts were not installed correctly. Went back to them telling them I was embarrassed driving my truck like this. They told me they could try and get me in during the week that they were busy...THERE PARKING LOT WAS EMPTY!! BUSY?? To busy to help a customer that was about to spend another couple thousand after they fixed it on a rear bumper and lights. WILL NEVER GO BACK!!!

Perfect customer service and best choice in valley to go to

If you own a 4x4, you need to meet these guys.

Great selection and knowledgable experienced staff which is rare today. Will definetly do bussiness again.

Not so friendly and helpful service.

Awesome!!!

Very friendly staff

Great place very knowledgeable