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Fox Chase Family Eye Care
7834 Oxford Ave, Philadelphia, PA 19111, United States
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Fox Chase Family Eye Care

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Ji
Review №1

I honestly didn’t know I could have a great eye exam experience until coming here!! My spouse and I wanted to find a new place after serious frustrations with our last place and Fox Chase Family Eye Care has left me so happy.Erin immediately made us feel very welcomed and comfortable and clearly had her work process locked down. Everything moved so smoothly and she checked everything ahead of time for me, which made me less anxious about missing important items or details.Beth then moved things along for me and was so friendly. She kept the experience relaxed and as fun as it could be.Dr. Schechter didn’t make me feel judged at all for struggling with the eye exam because of my poor eyesight. Despite my high prescription, he actually made me feel confident when I did succeed.I ended with seeing Heather speaking with my partner and saw they were chatting on very well and had figured out their lenses and frames with no problem. We were in and out, and honestly some of the extra time was spent just speaking with these lovely people!I never write reviews, but felt absolutely compelled to because of how nice this was!

Bo
Review №2

My son was in and out. Went back to school. Great with kids. Great Customer Service

Ya
Review №3

Dr. Schechter, Erin, Beth, and Heather were super nice, friendly, knowledgeable, and professional. I was impressed by the amount of personal time I was able to spend with Dr. Schechter and how he answered all of my questions. Cant wait until the next visit!

T
Review №4

They take care of you! They remember you and your family! They are always nice and this will be my familys doctor for years to come!

Mi
Review №5

Great optometrist. Great staff.

Kr
Review №6

I’ve been coming here for over 10 years. I can not express how much I love this place. Everyone is so friendly and they definitely take care of you!

Di
Review №7

My husband and I came in together for our exam. The staff members were very friendly and helpful.The doctors were excellent. We both felt comfortable and confident with our visit. We will definitely be going back.

Di
Review №8

I appreciate the staff at this eye care facility . The front desk staff listened to my concerns today . Also, Dr. Schechter is thorough to give a good exam for our care . Patients at time need to go over benefits when it comes to vision and I appreciate the patience extended to my son and I today .

Pe
Review №9

My glasses were falling off my face but Heather did a great adjustment. They fit great.

F.
Review №10

Everybody was so nice and helpful. Great Doctor. Actually, gave me some tips for my health besides eye care. Highly recommend.

Li
Review №11

Dr. Schechter will be my new optometrist. I visited the office today and was very impressed with all the staff. One of the things I liked best was the selection of frames. Looking forward to many years of good service.

Ke
Review №12

There are countless eye doctors in my neighborhood, but I travel over 30 extra minutes for Fox Chase Family Eye Care.Dr. Schechter, Erin, Heather, Beth.. everyone here has been a stress free pleasure to do business with, and they are simply the best for my eye care !

Ji
Review №13

I’m extending deep Gratitude to Dr. Schechter and the Fox Chase Eye Care family. It had been over ten years since I’ve had an eye exam or new glasses.I picked up my glasses the week following my exam, and I can truly say I see everything more clearly now!Thanks again for your; thoroughness, professionalism with a personal touch, generosity, and kindness.

Me
Review №14

I brought my son here last week for the first time and was very impressed with our experience. Scheduling an appointment was easy online and we had no wait the day of of our visit. Every staff member was friendly and I felt safe with their covid measures. The doctor was very thorough and took time to explain and answer our questions. We will definitely return and will begin visiting here for all of our families vision needs.

Kr
Review №15

Called for a new patient appointment for my child. The womans phone etiquette was superb!!!! When she heard there was an ongoing issue with her eye, she moved my appointment to their first available as an emergency. I felt as though my childs care was as important to her as it is to me!Due to Covid-19, I had to call when we arrived at the office but was told I could enter immediately. Throughout the entire visit there was little to no waiting!After entering, we were greeted by one of the best office staff I have ever had the privilege of working with. EVERYONE was friendly, polite and was as gentle as possible with my child. The nurse was so knowledgeable I thought she was the doctor! Everyone made sure all of our questions were answered and didnt judge when some of our answers were less than ideal.Trust me, when it comes to my children and their health, I am the pickiest mother and will do my best to ensure they have the best care. This office far surpassed all my expectations and I will definitely be doing business with them again!

Re
Review №16

Took three children there. No wait, excellent service! Every one was a pleasure to work with.

Me
Review №17

Professional friendly staff and the doctor is very kind. Happy to have found this office.

Yn
Review №18

Very friendly, family atmosphere, the clinic hours are very convenient. They answered patiently all my questions. I will definitely give five stars!

Ak
Review №19

The staffs were very professional and friendly. The atmosphere was pleasant and you do not have to seat for so long before being called

Di
Review №20

Fox Chase Family Eye Care is a top notch eye care facility. Very professional, friendly Staff. Our family has been going there for years. State of the art. I would highly recommend others in making an appointment and an investment in your eyes!

Cr
Review №21

This family practice is a very amazing place! The workers here are very friendly and amazing! I would suggest this place to anyone!

Ke
Review №22

Fox chase has been my eye care center for about a year now. They are AMAZING. The doctor is great and so is the staff. cant wait to go back

Ja
Review №23

Everyone was so kind and helpful. They were able to fit me in an emergency appointment and it was my first visit. The doctor is very thorough and polite. I would highly recommend this family practice.

de
Review №24

Best experience I have had with an ophthalmologist or doctor for that matter. Office is neat, clean and pleasant. Staff is efficient, knowledgeable and friendly. The doctor was clear and informative with a fine manner. Equipment is modern and aids in delivering quick results. Highly recommend this practice to anyone needing eye care.

Li
Review №25

I was greeted graciously by receptionist, thoroughly and gingerly cared for by the assistant, given opportunity to ask and answer relevant questions regarding my eye health and well being. Doc was most professional and thorough. Couldn’t ask for better. Office mgr patiently explained my plan and took time to help with glasses. It was a custom job on all ends. I’m thankful for all of them!

kr
Review №26

Great office setting. All of the staff are extremely friendly & helpful.

Su
Review №27

Wonderful!! Very thorough, professional pleasant staff. I will highly recommend to friends and family!! What a gem right here in Fox Chase! Thank you! Thank you!! Thank you!!!!

El
Review №28

I have been a patient of Fox Chase Family Eye Care Center for over 9 years. My experience today was very relaxing. There are calming areas in the office. What you experience while you are waiting for your pupils to dilate may be a relaxing machine massage of your feet. The equipment has changed even from last June. Dr. Schecter has updated the equipment.Inside the business is an optical section full of glasses to choose from. Heather helps you choose your glasses. For any questions one can email the office or ask the staff.

At
Review №29

I payed $560 for nothingI never fell comfortable with this glasses.

Ju
Review №30

Wonderful, caring and effective people. I am very impressed with Fox Chase Family Eye Center. I very highly recommend them for good and thorough eye care. Even my children enjoyed their visit at the eye center.

Jo
Review №31

Nice office with a cheerful staff which provides thorough medical attention.

Do
Review №32

The Dr. and staff are outstanding. The office is clean and welcoming. I come from Delaware County to be treated there. I love it. Very friendly and highly professional.

wr
Review №33

The whole staff was incredible!!!!!! They took good care of my daughter! I would recommend Fox Chase Family Eye Care! Dr. Schechter is a great doc✨✨✨✨✨✨✨✨✨

SA
Review №34

Friendly staff. They have the latest equipment for your eye exam. If there is a problem with your eyes, this is the place to be.

Bo
Review №35

Terrible experience taking my little girls to their eye exams. It was my younger one’s first eye exam. My 3 small children and I arrived in our masks a few minutes before their appointment time . The person at the front desk, Erin, would not let my children sit on the designated “social distanced” sofa because, according to her, she hadn’t cleaned it yet after the last person sat there. So I stood for about 5 minutes, waiting, and my little ones sat on a different sofa (that I hope was cleaned). She never did clean the “dirty” sofa while we were in there, but she kept saying how they clean it after every person sits in it. Then Erin called my youngest back and said that I couldn’t go back with her unless I left my other two little children, one of which is 4 years old and the other just turned 8, in the waiting room. I told her I would absolutely be going back with my daughter and I would not be leaving my other children in the waiting room without me. I told her that we would all be going back and could wait in the hallway if it’s too crowded in the room. Erin then told me not to get “upset “. I asked her if she’d like us to leave, and she began to say how she looks different with her mask on and she isn’t upset. The whole experience was baffling; it felt like the twilight zone. Then Erin rushed back to “speak with the doctor” regarding how I would not leave my small children alone. Then she returned and said we could wait in an area in the back near the exam rooms. I asked if the seats in that area were cleaned and she said yes, they were sprayed with Lysol. So I agreed and the girls had their appointments and the doctor was very good and very nice. I’d give him 5 stars. Then we moved to the area where you pick out glasses. The woman there pulled out a bin with a selection of about 8 to 10 glasses, only some of which were small child sized. My daughter didn’t really like any of them (nor did I). I asked about the huge wall of children’s glasses, specifically the non breakable ones . The woman said, “Those are extra”. I asked how much. She said $9. I don’t think $9 would break anyone’s bank so of course my girls picked adorable glasses from there. Needless to say, despite the wonderful doctor, we won’t be returning because of the office help. I do want to add that the lady who checked us out after the exam where we paid, and the technician who performed the exam were very good and very nice. But overall, not a good experience.

Je
Review №36

I scheduled my 7 and 10 yr old for eye exams for the 1st time and I cant thank the staff at Fox Chase Family Eye Care enough. The office smelled nice, was very clean, and had all the precautions set due to the pandemic. From checkin to checkout, each person we had contact with was so pleasant and gave excellent service to my girls. The techs were polite and the dr was wonderful. Even the lady that helped fit my daughter for her glasses and pick out the frames was so personable and made my daughter feel comfortable with getting glasses. Im very happy with the service and I appreciate how well this office took care of my daughters and I.

El
Review №37

This place is very clean, they follow covid-19 guidelines, very friendly, they treat you like family, large selection on glasses, etcs, I really love this place, love how all the staff is very supportive and friendly, you get all the help you need here

R
Review №38

It was pleasant from the moment you walk in to the moment you leave. Everyone were so polite, and very welcoming. The Eye Dr. Was very attractive answered all my questions, as well as explained everything to me. I would definitely recommend anyone to come. Thank you so much Fox Chase Family eye Center.

Ca
Review №39

The practice manager and the technicians were very professional and knowledgeable regarding my care. Dr. Schechter explained everything to me and answered all of my questions regarding my eyes. I would definitely recommend anyone to come and have their comprehensive eye exam done here and visit their fabulous optical center as well.

Ke
Review №40

Been visiting the office for approximately 32 years! I have NEVER had a bad experience. They are clean, knowledgeable, thorough, VERY caring and personable. I moved about 40 minutes from their office and I still use them because of their amazing patient care. I will never switch! I HIGHLY recommend Fox Chase Family Eye Care for your vision health!

Ad
Review №41

The staff at Fox Chase Eye Care were extremely nice and pleasant. Dr. Shechter was amazing with my 7 year old throughout the entire exam and process. We had a great experience and will definitely be coming back! Thank you!

Ad
Review №42

Super friendly people and great care. Very considerate and careful during the pandemic too. Efficient without feeling rushed. Highly recommend them!

Ma
Review №43

I was extremely happy to see the Covid 19 safety measures in place. The office is clean and well organized. The optical selection of glasses is great. Heather is amazing and her knowledge of optical is superior. Erin is also a tremendous team member and an asset to the practice especially during the pandemic. The staff is also great. Dr. Schechter is amazing and makes everyone of his patients feel secure and completely well taken care of from the minute they meet him. I wouldnt go anywhere else!

Ge
Review №44

Always a great experience. The Doctor is very thorough. The staff is friendly and welcoming. They always make you feel as if you are the only one there. Erin, the office manager takes the time to address any questions you might have. I would highly recommend this office and the staff.

Ba
Review №45

I have a complex high myopia-astigmatism issue and had had 3 optometric exams given by other optometrists with limited success. Finally was able to resolve my issues here after a careful eye exam. The office is well-organized, the staff and optician very pleasant and cooperative. They have a good selection of frames and its obvious they have taken a great deal of effort to make the environment Covid-safe. I have nothing negative to say about my experience here.

Va
Review №46

What a great place to get some care for your eyes. In a time full of anxieties and worries I felt nothing but comfort . All the staff were so pleasant and welcoming. My entire visit was a pleasant one! Thank you!

Me
Review №47

Everyone at Foxchase eye care is very friendly

Jo
Review №48

The staff is awesome and friendly. They were prepared and ready for my visit. I will definitely recommend them!

Al
Review №49

Loved my first appointment here at Fox Chase Family Eye Care! They have a great team that really focuses on patient-centered care and take the time to answer questions, explain things, and provide a great environment for all your eye needs. I wish I had found out about this place sooner!

Ke
Review №50

WONDERFUL experience!

Si
Review №51

Staff very courteous and friendly. Technology thorough and up-to-date.

Ma
Review №52

All of the staff were very professional and helpful during my whole visit. The office was clean and I felt taken care of start to finish. I highly recommend this office as a provider for eye care.

Na
Review №53

My first visit yesterday exceeded my expectations.Beautiful office, state of the art equipment and friendly staff. Dr. Uri Schechter is very thorough, gentle and personable.Highly recommend.

jo
Review №54

Amazing place. Such a friendly staff. Great first time experience.

Jo
Review №55

My wife and I went to Fox Chase Family Eye for the first time and we were very impressed with the selection of Eyewear and the outstanding service we received from Heather. We will definitely return for future Eyewear purchases.

Pa
Review №56

Dr. Schechter was very professional Went well above what I expected for my eye exam. Everyone in the office was extremely friendly and helpful. They have a large selection of frames to chose from. I would recommend Fox Chase eye center to all my friends.

Pe
Review №57

Very sweet worker and very clean. The doctor was very friendly and thorough checking my eyes.

Sa
Review №58

First time at this Optometrist office. Made this appointment for my 7 year old son. The staff were friendly and made my son feel at ease. The doctor was funny and sweet with my son. My son did end up needing glasses, and their staff were great at helping us find a pair he will be happy to wear. I would definitely recommend to someone looking for a place to take their child.

Jo
Review №59

Superbly.staffed. Very friendly personnel.

Pe
Review №60

If you need eye care don’t hesitate to use Fox Chase Family Eye Care, from the receptionist to Doctor Schechter and everyone in between You will get exceptional care and service. My Wife and I are glad we found them!

Ka
Review №61

Extremely friendly staff!

Ge
Review №62

Complete staff always polite and professional.

Su
Review №63

The doctor is AWESOME!! The staff too!Doctor Schechter, took the time to explain to me my eye condition, he did not rush at all and for me it means that he cares for his patients and that is rare now a days.I recommend him to everyone! I’m very happy with his care.

me
Review №64

Excellent staff service. Very professional. Optometrist is very knowledgeable. Definitely returning.

Ai
Review №65

Clean office and friendly staff. This was my daughter second time attending here and I couldn’t ask for a better eye doctor. Very detail and explanation on the entire process. We’ll be going next year for annual exam.😊😊

ha
Review №66

Most professional eye care place I’ve been to! Everyone was so friendly and helpful! Everything was explained to me step by step, from my eye exam, what my prescription meant and a breakdown of what my insurance did and didn’t pay for! I highly recommend!

El
Review №67

My visit to Fox Chase Eye. Is always very wonderful. The staff is always helpful and kind. And my eye care is exceptional.

He
Review №68

Today was my first first but my son and husband have been here . Great staff and the doctor is great. Friendly, and helpful !

Ba
Review №69

Excellent staff in a clean, professional environment. I feel I got a thorough exam and had informative interaction with Doctor and staff. Very pleased with my experience.

Ch
Review №70

By far the best experience Ive had at an eye care place and the doctor is friendly and very careful with eyes.Ive had keratoconus for 11 years in both eyes and have seen many doctors but none like him,he genuinely wants to help people get there life back.Ive been wearing hard contacts for years and also dealing with pain/discomfort to the point I didnt have a life.Now i am 20/20 and have my life back thanks to him and his staff was great very friendly but most importantly seem to enjoy what they do.This is also the first time Ive reviewed any doctor so that should tell you guys how satisfied and happy I am so grateful as well.So dont have doubts hes a master of his craft and know exactly what hes doing,if you want your life back go see him.ps.I promise you wont be disappointed☺

av
Review №71

Friendly office staff, beautiful office, and great doctor. I hadnt been in two years, and the doctor remembered me and my history. You are great hands at fox Chase family eye care!

Ha
Review №72

During the time of social distancing and mask wearing, I was curious how I will be able to get my eye exam safely. From the minute I called to the minute I walked in, Foxchase Family Eyecare was extremely professional and safe. Erin was amazing explaining all the different safety techniques that Foxchase Family Eyecare is doing to prevent the spread of germs. She made me feel safe and protected from the beginning to the end of my time spent at Fox Chase Family Eye Care! Heather was great also in the optical. Dr. Schechter is outstanding and I wouldn’t go anywhere else he has been taking care of me for years and his professionalism and knowledge is the best. The staff at Foxchase Family Eyecare is wonderful and friendly. Believe me this place is the best please go here for all your eye care needs their selection of frames is amazing and the care that you get is outstanding.

Je
Review №73

A really great atmosphere. Everyone was very nice to me. Loved everything about that office. Would differently recommend it.

Re
Review №74

Seen me last minute for a concern I had. Personable and thorough, definitely making my permanent Opthomologist.

Sv
Review №75

We go to this office every year. Excellent and fast service. very professional workers. everybody very friendly, attentive. many thanks to Erin for her work and attitude towards patients.

Am
Review №76

Great office! The front desk receptionist is a total gem. She is patient, friendly, and very kind. Each staff member greets you with a smile and are extremely knowledgeable. The office is clean and cozy! Definitely recommend.

Le
Review №77

I took my son to an annual eye exam this morning. I can’t be happy enough to say that it was a great experience. Staff there very professional and friendly . Office is clean and well equipped. Pretty much no time waiting .I would recommend this office to everyone !

Br
Review №78

The staff is very friendly, helpful and knowledgeable. The office is nice and clean. Took my child here for his first eye visit and they were fantastic with him. Had a great experience from start to finish. Would highly recommend.

Co
Review №79

I had my first appointment with Fox Chase yesterday, and I am looking forward to going back! As soon as you enter the establishment the atmosphere is very comfortable and homey. The entire staff works great together and everyone there is friendly and welcoming; honestly the friendliest staff Ive seen. Oh, and their front room chairs are really comfy!

Br
Review №80

Service was great, from receptionist to assistant to doctor to product counter. Everyone was very pleasant and helpful. Atmosphere very relaxing and child friendly. The waiting room has plush seating, TV (with a nature program showing), and even a wireless recharge station. I highly recommend this service provider.

Ro
Review №81

I’ve never had a eye doctor be more in depth and caring about my eyes. This is the best eye doctor on the east coast.

SH
Review №82

WOW! I will never go anywhere else! The atmosphere, the staff, level of expertise was phenomenal. I have never had so much attention paid to my eyes. This is definitely the place to go to eye care!

Sh
Review №83

If you have an I issue, believe me, great folks.Honest, listens to what your issue are. Doctor did a Thuro job inspecting my eyes and went above and beyond to make sure he checked my issues were addressed. Give the a 10 out of a 10

ke
Review №84

I just left Fox Chase Family Eye Care and I must say this practice is beyond amazing. First let me say that the office was very inviting, clean, big and a one stop shop for us busy moms! I save the best for last, the entire staff are amazing from the second you walk in you are warmly greeted by the receptionist, who was very polite.Each staff member from Amber the technician who was very polite and awesome with both my kids, to Dr. Schechter who took the time to explain and educate me as a parent on eye health, with additional resources. Lastly Tyler was great! He was very personable and polite, both my kids appreciated his help in choosing their frames. Overall excellent service, great staff and inviting atmosphere. You wont be disappointed!

Ya
Review №85

The best family eye doctor .

Kr
Review №86

We couldnt be happier with Fox Chase Family Eye Care. The staff, beginning with Erin, moving to Amber and all the way through are warm, professional and extremely competent. Dr. Schecter is kind, friendly, welcoming and very knowledgeable. Tyler in the glass selection area is amazing. For myself and all of my children, I wouldnt choose another Optician. Glass selection has vastly improved. Thank you Fox Chase Family Eye Care for taking care of us!

ea
Review №87

By far the best eye exam I have ever had. Appointment started on time and the whole staff makes you feel like family.

Br
Review №88

My visit to Fox Chase Family Eye care is something I look forward to each year. The amount of detail that they put into diagnosing my vision is superb. My overall vision is, as it should be with everyone, very important to me. Knowing that at the end of my checkup that my eyes have been thoroughly evaluated gives me piece of mind. As my job requires me to work for extended periods of time in front of a computer, I need my eyes to be in top shape and Fox Chase Family Eye Care instills a level of confidence in me that they will be. Dr. Dunoff and his staff treat each patient with professionalism and courtesy that you should expect from such an overall quality establishment. If youre in need of a good optometrist, check them out.

Me
Review №89

This was my first time at Fox Chase Family Eye Care and it was such a great experience ! From the moment I walked in, Erin greeted me with a big smile and was so pleasant ! Everyone was friendly and efficient. Jason was awesome in helping me pick out new frames and answered every question I had. I definitely will be returning :)

El
Review №90

Appointment was on time, people were friendly and efficient. Thank you.

ca
Review №91

The staff was very nice and the doctor was good and informed me of everything he did and gave me results I’m glad I picked this eye doctor

El
Review №92

Im extremely satisfied with Fox Chase Family Eye Care:)I have been going there for four years, and am more conscientious about my eyes than ever before!I get individualized attention from Erin an administrator, the moment I walk in the door. I love the Optometry staff there! Please go on Fox Chases Family Eye Cares website.to read about their careers:) Dr. Dunoff and his staff are using the most up to date equipment. Check out his newsletters describing this amazing technology to help us prevent diseases of the eye. The newsletters also describe better ways to care for your eyes.For more organizational purposes, I appreciate my receipt and helpful pamphlets placed in a folder with the office printed on the front. It keeps me organized:)As I exit the office, Erin hands me a beautiful flower wrapped in a paper towel. Other times I choose a lottery ticket.I actually look forward to my eye exam and I hope you will too.

Mi
Review №93

Office is lovelystaff are warm and welcoming.Short wait time and testing is done seamlessly with high tech equipment.Dr. Schechter is friendly, patient and knowledgeable and thinks about creative ideas to address vision issues.Selection of glasses is great.I highly recommend this practice.

Da
Review №94

It was so refreshing to have an appointment late in the day and EVERYONE in the office is still so friendly and energetic! Im so glad I chose this office for my daughters eye care. They are professional and knowledgeable! The office was so clean and smelled amazing lol! Definitely a 5 star facility and a 5 star staff!

Co
Review №95

I had the opportunity to visit this establishment for the first time in February for my initial assessment. From the moment I entered, I was treated so very well by every member of Dr. Dunoffs staff. I was able to watch the staff interactions with others arriving for their appointments while awaiting my turn. I witnessed an individual arrive that did not appear to be feeling well, but by the time she left, she was smiling and chatting with the technician. It has to have been one of the very best eye appointments I have had!! Thank you very much, Fox Chase Family Eye Care!!

As
Review №96

This place is great! They helped me pick the perfect frame for me and was very detailed about my eyes. No other eye care facility took the time to help me with what I wanted or explain to me about my eyes. I really felt like they cared about my needs. Love this place!

An
Review №97

They are so friendly and kind.

Sh
Review №98

Dr Uri Schechter is a caring and friendly doctor who really took the time to understand my needs. He solved a vision problem Ive been having for a long time! His entire staff is pleasant and friendly. Fox chase family eye care provided me with a wonderful experience. I love this office!

Ja
Review №99

Great eye care and knowledgeable doctor, but very expensive.

Da
Review №100

Great friendly office. Very helpful and nice doctor. I recommend them to all my family and friends.

Information
32 Photos
100 Comments
4.9 Rating
  • Address:7834 Oxford Ave, Philadelphia, PA 19111, United States
  • Site:https://foxchasefamilyeyecare.com/
  • Phone:+1 215-745-0993
Categories
  • Contact lenses supplier
  • Optometrist
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:9AM–3PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:12–8PM
  • Friday:9AM–5PM
  • Saturday:12–8PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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