Excellent Import Vehicle Repair Shop! Maria and her team will help you maintain your Honda, Toyota, Subaru or other Import! Friendly helpful local Woman owned business! Easy to find! Very popular with local impirt car owners! A++ Rating!
THIS is THE place to go if you have a hybrid... Maria the owner is very knowledgeable and realistic about estimates when it comes to pricing and scope of work. I especially like that the language of cars is simplified in a way that I understand what needs to be done.AND its CLEAN - really clean. One doesnt need to worry about walking away with a stain after theyve touched something. Definitely raises the bar where other garages are concerned.Another bonus is a really cozy room to wait in while your car is being worked on - magazines, books, t.v., charging cords for electric devices, and comfortable furniture to sit on - you could almost fall asleep in there.Five stars baby - doesnt get better than this!
As a girl who doesnt know a lot about auto mechinic stuff and has felt taken advantage of many times in the past - Out West Garage is a dream come true!Out West has integrity, kindness and know-how. Their pricing feels extremely fair and I completely trust their mechanics.Also, the garage is owned and run by a woman, which is the icing on the cake! Ladies - you will not feel as though you are being talked down to, BSed or as though you have paid for anything unnecessary. I highly recommend!
I went here for my 60k tune up. They did not try to upsale me on anything. Also I had them check the trasmission because I had taken it to another garage and was told There was 1.4k worth of work that had to be done on the transmission but they checked the car and there were no transmission issues.
Out West was recommended to me by a friend, and I am so lucky! My sweet old car suddenly bit the dust and Darrell and Maria at Out West were compassionate and hard working during the whole process. First they checked everything out, did not charge me for that service, and then allowed me time to figure out what I wanted to do. I also appreciated their patience for letting my car sit on their lot while I figured out my next steps. From my oil change to a sad goodbye, the people that work at Out West do a great job and are incredibly friendly and you won’t be sorry for taking your car here!
The folks here are very welcoming and warm, and they treat customers with respect and understanding.
Cuz of OWG, i can never move out of the area...
I am new to the area and found Out West Garage through a Google search. Darrell could not have been more than helpful! Brought my Prius in to check on a couple warning lights that came on for my ABS system. He hooked it up to the machine and identified the issue. With a little research he told me it was an issue Toyota had identified and added an extended warranty for the part. The part was fixed for free by Toyota. So while I have yet to actually pay for service at Out West Garage, it will certainly be my first choice when another issue arises or my car requires maintenance next.
I have a 2005 Subaru Outback, and Out West is the only place Ill take it, on the rare occasion it needs mechanic attention. Excellent service, friendly, prompt. They are all around fantastic!
Lol searched travis scott song 😂😂😂👌🏾👌🏾👌🏾
What a great experience today. Maria is wonderful! I highly recommend Out West Garage. My Subaru was in for its 60,000 mile service. I am already looking forward to my 75,000 mile visit!
Had a really great experience. Really great communication, friendly service.
Best shop around. Everyone is so friendly and nice. Im really lucky that I ended up here when I first moved out. You rock and id never go anywhere else!
A female owned business good work!
Another great day at the Out West Garage. Never worried when I leave my car here. They know cars! They are also know how to keep their customers happy. Great Place.
Maria, owner, manager is fantastic, efficient and hilarious. She took great care of my three Subarus. Always charged reasonably and the work was always finished on time. Could not endorse her more strongly.
Maria is the best. Its why she rarely takes new customers. Best waiting room on the planet.
I love taking my car to this place! They are efficient, super friendly, good priced, honest, and get stuff done quickly! I would recommend them to all my friends!
The Best Car repair Shop in Petaluma, We got big engine noise in our Toyota Avalon, after Maria check the Car, find the car Exhaust pipe cut, than Maria recommended us go to Muffler shop to fix, it only take 45 Minutes to fix the Car noise, and cost little, compare other repair shop they need us pay 1000, Maria is very Honest and Friend, So we think Maria is the best repair shop in Petaluma we will ask all my friends to visit their shop, if friend have any car issue, thank Maria for your great help, You are the best repair shop in California, Your shop is qualify for Five Star Plus!!!
THIS IS THE ONE YOURE LOOKING FOR! Fantastic Service - Honest and Friendly Staff! Once in a while you get lucky and find exactly what youre looking for - thats Out West Garage!2/13/18 - Ive just had my second encounter with Out West Garage after ALL the warning lights and bells lit up on my dash last Thursday on my drive home from work. Darrell asked me to bring it straight to Out West, where they hooked it up to their computer to find out what was wrong. It turned out to be something called the hybrid electric water pump, which was under recall. Darrell arranged to have the car towed to Hansel Toyota where they were able to have the problem taken care of by the next day at noon. When my car has a problem and I call Out West, I feel like someone is on my side - their primary concern is for my safety, not for money, which gives me incredible peace of mind.After putting off service on my 10-year-old Prius for an embarrassingly long time, I recently started a new job that requires a longer commute than Im used to. I saw glowing reviews here on Yelp! for Out West Garage, so I gave them a call late on a Friday afternoon to see if I could set up an appointment. Maria asked me a few questions about my car, then asked if I could come right over - she wanted to check my oil, tires, and fluids right away because she was actually concerned for my safety (weve been having some rain lately)! While I waited in the famously cosy waiting room (where I was fortunate to find a new friend in another customer who was waiting there), they were able to change my oil, rotate my tires, check my brakes, top off all my fluids (and a lot of other things Ive forgotten), and send me home in under an hour - for A LOT less than I was expecting to pay.I know a lot of women whove had bad experiences and been taken advantage of by unethical mechanics - the same has happened to me. I feel completely at home with Maria and her crew, and I promise you wont be disappointed if you give them a call!
With the best customer service and an awesome waiting room (you just have to see it yourself), Outwest is by far the best auto servicing and repair shop Ive ever known. Ive been taking my cars to outwest -and only outwest- for 4 years now. Maria and Darrell are just fantastic! They are honest and straightforward and the work there is done well and for a very reasonable price. Outwest is the number one place Id reccomend to anyone looking for an auto shop for their car. Outwest has a customer for life from and my family!
Can I give it 10 stars!! Maria is fantastic and all her staff is friendly and competent.
Great service, trustworthy people, takes the uncertainty I would of taking your car to the shop. Recommended wholeheartedly.
Mechanics here are knowledgeable, fast, and friendly.
Quick, friendly service. Nice waiting area.
A troubling trouble indicator lit up on the dash of my car. I called Out West, Maria swiftly ran a check, discovered the malfunction associated with the code, and ruefully gave me the startling quote to fix. HOWEVER before I could haul my chin off the floor, Maria checked a few online resources and discovered this problem would be covered by the auto manufacturer, not as a recall, but as a known issue for which service was quietly provided free of charge. Maria printed out the details, and sent me sheaf in hand to find a dealership, freeing me, and her garage, of well over $500. Top drawer professionalism all the way. The reason I originally took my car to Out West for routine oil changes was on recommendation of a friend, who said Out West--very ethical, Maria is delightful. I concur all the way. 10 stars out of 5 in my book.
The best of the best. Very nice and always truthfull.
Marie takes care of details and saves me money. I like the jokes/ funnies on her countertop.
Amazing service! I wont take my car anwhere else
Not the cheapest but one of the most thorough and very trustworthy.
The Best
Best autoshop in Petaluma, hands down!!!
Best mechanic Ive ever been to!
Relaxing, friendly, nice people, capable always.
Outstanding service
Maria. Darrell. and crew are true professionals
Extremely competent and honest
Great service.
The best, ever
Fair and honest!!
Awesome service