Usually a pleasant experience in the store. The sales reps are friendly and they arent as pushy on trying to get me to buy things I dont need(they used to be overly pushy on certain things if you recall back in the days)
What a JOKE!!! Advertising buying USED PS4 pro 1tb for $220 with pro membership. Call for over a half hour trying to get ahold of someone before I drive 45 minutes to get there. No one answers. Drive there and the guy wants to deduct $50 for the remote being used! Perfectly fine 6 month old remote with less that 200 hrs on it! They sell these things for $389 USED WITH USED REMOTES..... RIP OFF! Just sold it online for $250 in about 10 minutes! WONT SPEND ANOTHER DIME THERE......EVER!
Only upside is the organization of products displayed. I knew what I was looking for and found it easy. Store manager Slade was rude to a customer that wanted a refund. Wasnt what he said it was how he said. Rule of thumb as a manager you dont tell customers that you dont care what they buy and dont buy. Very unprofessional. Should of kept the Ottawa location up instead of the Peru location. Also mask mandate has been implemented regardless of vaccination. Sad.
Best place to go for any. Game
The Peru store is the best one Ive been to. The guys working here are very knowledgeable and very helpful! Theyre polite as well! If theyre out of stock theyll look online and see if its in a wear house or another store! If you get your item and its broken or not the right item, theyll happily take it back and either send it back or credit you, depending on if it falls with in store policy.
Got the gift cards we needed. Store associate was very helpful and pleasant.
Great Spot. The Cashier had lots of Game knowledge 👍
The manager Slade helped me order a Nintendo Switch online, and he was super nice to deal with!!
Had a few issues in the past but it all worked out.Appreciated the fact that they were able to make things better even with Covid.
Great helpful staff always
We order the same game twice and it didnt work both times. They game me a refund but I really wanted to play the game.
It has like every game mostly and usually they have it in stock or on sale
Best place on earth for pops and games
So brand new 49$ mafia definitive edition came out end of Sept 2020 theyll give you 8$ cash or 10$ credit. No wonder their still in business. Place is a rip off. I recommend marketplace on FB or ebay. These ppl are scam artists at there finest
Allowed me to buy a $321 purchase, didn’t call to tell me there was an error. Drove over an hour to go in, and didn’t give me a refund right away.
Great store and friendly staff!! Always very helpful cause I’m not a gamer so I need help finding things for my kids!! Always great sales and quick check out!
Employees always very helpful, have many variety of used games in stock, and the employees are awesome to talk to!
Always helpful and in good spirits, knows what they are talking about systems or games
This is probably the best GameStop I have ever been to. The workers were friendly and super helpful. When I asked one of the workers if NBA2k 19 was worth getting he told me to wait a second and as I waited I watched him walk over to another worker there and bring that worker over to me so he could explain all the new stuff and that it is better then the last games cause he new more about then the initial worker I was talking to. Great service all around.
The people here are friendly and nice. They will do all they can to help you get what you need.
Good service. Jimm is my favorite. The store is clean and organized, making it easy to find any used game I might be on the hunt for.
I always enjoy stopping by this location
If you like being asked if you need help constantly and being pressured into buying the store card. This is your place. They treat their employees terrible as well.
Good service and advice about games and upcoming games and consoles included
Great selection. Great prices. I wish trade-ins would be faster, definitely slows down the checkout line. But great place for the average gamer.
Was never here keeps popping up went to IV cell
Staff Is friendly. Prices are good too. They always help me get my gaming hardware working correctly.
Very busy good guy working all alone and doing a great job
People that work there was nice, friendly and most helpful. I will be returning.
Folks are super helpful with great game knowledge. Great prices and selectionWe love Game Stop!
Been a regular customer here since it was EB Games. Its wonderful how I can walk in after not being there for several months & they still greet me by name. You guys rock!
There awesome up there. Always helpful even if they dont have what youre looking for, they do their best
Fun welcoming experience, people who could really answer questions or concerns, great conversation nd helpful to say the least. Its the only place that knows games and a gamer frame of mind no matter who u r, thanks guys 👍
Kind and courteous staff.
I used to love this place. It used to be always stocked nicely and had one of the kindest staff of any Gamestop Ive been too. Nowadays theyre sold out of new games day one, the store is a mess, and theres a weird smell lingering around. All the old employees are gone, and the new blond manager is really the cherry on top that keeps me from going in anymore. Something about a retail employee shrugging at your question is a huge red flag to a paying customer with an open wallet.I have to say, no wonder GameStop is slowly going bankrupt if THIS is how they run their stores. My last couple of experiences made me feel like a nuisance for even walking in the shop; now I just buy my games from the Walmart next door if I dont want to wait for Amazons two-day prime shipping.
The staff was very helpful and polite, even during a late night release when they were having to stay late and the store was full.
Love this place! Need better trade in credit though lol
Good Gamestop with helpful staff, but it isnt very large and its a little difficult to get around in it because of that.
The manager was super helpful and made sure he answered all the grandkids questions... customer service was outstanding
Very helpful guys at this location
People that work there always very nice polite and helpful.
Love this place so much. I appreciate their trade in policy.
Buy al my pops and games from here. Amber, matt, and their staff are always great to us. Been shopping here for 10+ years
Dad and I been going to GameStop for years and dont plan on stopping.
Great friendly staff at this gamestop. Helpful and knowledgeable, and very willing to help.
Was very happy with the customer service. Changed my mind on shipping there again.
Best store for a gamer. Game on!
Wish the store was bigger. Felt confined with the ammount of people and staff instore. Prices were fair, service was prompt and knowledgeable.
The staff here were very nice and so helpful!
A bit small but the staff is awesome and knowledgeable about gaming and nerd culture
Smelled kind of funky, other than that good store
Always polite and ready to help
Love the place ppl that work there are super helpful
Matt is the best he knows everything about games
Good place.
The people that work there are very friendly and knowledgeable
They were very helpful and polite.
Welcome to GameStop. The only game store that breaks the seals on brand new games, and will still sell them to you as new.
Fun place.
It is very good people
A wide variety of games and friendly associates who remember their regulars.
Great selection for gamers
Knowledgeable people
Little pricey for used items
👍
Great prices
Been coming to this store since they opened. Always my first choice for new video games!
Gamestop is a rip off, just order online
Staff was very helpful
Can I have crew 2 for free
It smells like body odor bad in here is only problem
You want it they got it or get it for you...
Great videos
I got the last copy of NBA 2k17!
Good people
Great place
It was awesome
Expensive
Bussin respectfully