I now live in Georgia and had an issue with a small diamond and the band of my engagement ring that was purchased many years ago in Arizona at London Gold. I called to seek any advice and Mary Jo was quick to have me ship it back to her to evaluate and fix without a cost for me despite the lapse in time since being there. She was great with communication and guided me through all steps to take to get my ring taken care of and help prevent future issues with it. Due to the time that has passed she easily could have written me off and told me to get it looked at in Georgia but was super kind, attentive and helpful instead. She even got it shipped back to me quickly and without cost. I would highly recommend Mary Jo and her services at London Gold and anytime I’m in Arizona will definitely stop there to have my ring checked out and cleaned!
I had the best experience with a jewelry expert, Mary Jo. Shes so nice and patient. She answered all my questions and let me try on rings. I highly recommend Mary Jo to find your perfect anniversary ring. Im so happy with my ring! Go visit her at Arrowhead London Gold. Thanks again!
By far one of the best experiences I ever had. The staff at London Gold was very welcoming and Bill especially was extremely invested in helping me find a diamond for my future lady! He was proactive in communicating with locations across the valley to ensure the ring I had my eye on was available for viewing at a prompt time. I will continue to bring my business to London Gold and recommend the remaining members of my family! Excellent quality and excellent service just like I always remembered! Highly recommend jewelry shopping with Bill at London Gold near arrowhead towne center!
To all men...if you are reading this. DO NOT waste your time anywhere else.. see Mary Jo her customer service is unparalleled and just give her your personal budget and she will show you what your signifigant other is dreaming about and not some second hand cheap costume jewelry from the mall.
Shannon and Bill took excellent care of us! We have been to 10 different jewelry stores around the valley, and they by far had the best customer service. They communicated every step of the way, and found the perfect ring for us. 10/10 would recommend.
I lost my engagement ring and because it was insured I chose London Gold in Peoria to handle the claim and replacement ring. I had a great experience and got a beautiful ring as the replacement. The staff is patient and helpful. They worked well with the insurance company and the process was very smooth. Thanks to Mary Jo and Bill!
I brought my wedding ring here to be resized, and I am so happy with the results! The ring looks amazing, I only wished I wouldve done it sooner! Great customer service and great results! Thank you!
I sold Gold to London Gold to help pay for my last semester in college for my associates degree. Most was broken gold chains, things I wasnt using. A friend gave me a gold diamond ring she had for a long time from one of her xhusbands and told me she found it in the street. The buyer took it and ignored paying me for it. I was spoke to poorly. Guess I let him give me a bad deal so I could still pay for my two college classes. I graduated with honors. Anyways, It was mostly Gold my xhusband gave me before I married him in 1986. My xhusband owed me an education since broke his promise. Overall, I would not trust London Gold!
Bill, Shannon one more of their co workers ( apologies I couldn’t remember her name ) were awesome! From the selection of diamonds and recommendation, Bill did not care about selling the most expensive one out of the lot but instead recommended the best one for its price. The ring was meticulously crafted, delivered on time as promised and looked AMAZING. This will be my only store of choice for my future purchases.
My husband and I celebrated our 20th anniversary and decided it was a good time to get me a new wedding/anniversary ring. Shannon helped us and took so much time with us while I tried on many rings and ultimately decided on a custom ring so that I could use the diamond from my original setting. I can hardly wait to see how it turns out! It was a fabulous experience and Shannon was so knowledgeable and patient. They also buy gold, so I was able to sell some old gold jewelry that Id inherited. I highly recommend Arrowhead London Gold, everyone there was very nice and helpful :-)
I came in to get my rings cleaned, I was greeted by Mary Joe who was very kind and considerate. She talked to me about leaving my rings over night so they would sparkle in the morning. While waiting she offered my 5 year old some candy and was complimenting him over and over. I found this to be super sweet. I picked up my rings today and my my my do they sparkle! When I walked into the store Mary Joe greeted me by name! Only after one meeting. I was impressed. I will be going back for any other jewelry needs and you should too!
My husband bought my engagement ring from London Gold 11 years ago. I went in to inquire about trading in my original ring for a bigger stone and setting, the staff was extremely helpful, gave me full credit for the original cost and went above and beyond to ensure I have my new ring in just two days in time for our 10 year anniversary. These guys really make dreams come true!
Very pleasant Associates and staff members. Very trustworthy. We only go here for our jewelry needs.
These are really great and certainly kind individuals. I dealt with Steve, Bill and Mary Jo. I came in for a jewelry repair on a sterling silver clip earring not knowing they normally do not work on sterling silver. I ended up with an earring repaired while I waited and walked out with a homemade chocolate chip cookie from Mary Jo. Because it was a minor appear they didnt even charge me. Its certainly makes you optimistic about Humanity in these trying times.
Mary Jo was excellent! They had exactly what we were looking for. Very satisfied with my experience.
Dermabrasion buys purchases for meteorites for over the childrens age. The prezoic period as the township goes quash of furtherance
This was my first time at London Gold and I was happy with sincere service that Ive received. Shannon was great at listening of what I want and delivered the desired custom results. It met our high expectation. I would be back and recommend it to anyone.
Mary Jo and Steven at London Gold Peoria went above and beyond today! Great customer service and I was even offered fresh baked cookies. I will definitely be coming back and highly recommend.
The service here was amazing. I showed them a picture of an engagement ring I wanted and they were able to help me find exactly what I was look for. I was even able to choose what stone I wanted to make my ring personal to my liking. They had so many great options it was hard to choose which ring I liked best. All of the staff were so helpful and welcoming. They even helped me to personalize the bands I wanted so they would match the ring. Overall amazing business, I would definitely shop here again.
Shannon designed my daughters engagement ring. It came out so beautiful. My daughter said it is amazing. They are great to work with and everything was done on time. We couldnt be happier with London Gold.
Awesome and friendly experience from the staff at London Gold, THANK YOU!
London Gold has been the best experience ever, for my husband and I. Shannon and the rest of the crew, were all amazing. They treated us like family. Mary Jo, even makes cookies on a daily basis, yum!! I had an idea of what I wanted and Shannon showed me several styles and from that we designed my ring. The end result was absolutely beautiful and best of all, one of a kind. I couldn’t be happier!!
Mary Jo and Bill made our purchase smooth, and painless. We originally came in to replace a center diamond that fell out of one of my rings. We did that, then my husband surprised me and told me I could upgrade my original wedding ring. So I picked out a new diamond and the setting. Mary Jo and Bill were very knowledgeable and helpful with the whole process. I will never shop anywhere else! Thank you from the bottom of my heart! By the way Mary Jo makes bomb chocolate chip cookies!
If there was a 6 star rating, I would give it to London Gold! From start to finish, my experience has been amazing. My association with London Gold, began with a phone call. I found a ring I fell in love with on their website. The problem was that the center diamond in the website ring was much larger than the one I had. I mentioned my concerns to Mary Jo ( an ultimate professional), she stated that she could have the ring brought in so that I could see it first hand. As promised, the website ring was brought in. Then the process began! Mary Jo, called the designer and found out that that what I wanted would be possible. She said that it would be ready in three weeks and to my surprise, it was! When I went in to pick up my ring, I liked it, but didnt love it! Mary Jo, assured me that they wanted me to love it, even if meant going back to the drawing board. When I picked up my ring today, it was perfect! I want to thank Mary Jo, Bill and all the London Gold staff, for all you did to make me feel welcome and cared for during things proces. London Gold is the only jewelry store for me! I found my jewelry store home! Thanks again!
What a great place to shop for beautiful jewelry. The aroma of fresh baked chocolate chip cookies is a welcoming scent. Thank you Mary Jo for your kind service and cookies. And thank you for repairing my jewelry.
The people here are super nice and extremely knowledgeable. They make sure you are comfortable with your purchase and will answer any question you have. 10/10
London Gold has the best customer service and jewelry selection in the Arrowhead area. Their diamond quality can’t be beat and their prices are reasonable. If you’re going to make a jewelry purchase be sure to check them out. They blow the box stores away!
I am extremely happy with my custom ring from London Gold. The jewelers were very knowledgeable and responsive. My ring is everything I have wished for and more!
I love this place. This location is the best in AZ.They fixed my wife’s ring and made it look beautiful and like new.Thank you so much
I arrived at London Gold extremely nervous.. immediately upon entering I was welcomed and greeted with kindness. Within minutes my nervousness dissipated and I felt extremely comfortable. I was very fortunate to work with Mary Jo who allowed me to take all the time I needed and helped me in every way possible. I highly recommend Mary Jo and the whole team at London Gold.
Always a great experience at London Gold. We have been customers for over 30 years and will remain loyal. Customer service is impecable! I took my wedding band in that was bent when I moved a heavy piece of furniture and Mary Jo took care of it right away, didnt have to leave it.
Love love London Gold. Got my beautiful engagement ring from them. They were so friendly and helpful. They made the whole process so easy. Fast forwards... after I got my ring, I ended up hitting it just right and knocking a side diamond out. Took it in Tuesday morning to get it fixed and Mary Jo was amazing. We were leaving for the weekend to meet friends at the river and I needed it back by Thursday. Mary Jo made it happen!!! I am so grateful she could get it repaired so quickly. Now my finger won’t be empty this weekend! Thank you Mary Jo for being so amazing and getting my ring fixed so fast.
We wanted to take a moment and express our thanks to Mary Jo at the Arrowhead London Gold for her help with our jewelry appraisals. She had quite a task with the amount of jewelry we needed appraisals on and especially since it was a busy time with Valentines Day approaching. She was SO helpful and we wouldnt hesitate to return for anything we might need. We have been dealing with London Gold since 1991 and have always been comfortable and confident with the people there. We have definitely recommended them to friends and family - in fact my father, my sister and our children have all purchased jewelry there. Like their slogan says....Its the BEST!
This place has amazing and friendly customer service. If youre in need of any jewelry or services, this is the place to go!I brought my necklace in with last hopes to see if it could be repaired to make it look like it once did. My father took my necklace to a jewelry place so that it could get cleaned. Unfortunately when I received it back, it looked no where near the condition to when I had it before. The medallions were so scratched up, looked cloudy, and has small dents in them. These medallions are very sentimental to me, so I was very ashamed and disappointed with myself and that jewelry place.I had expectations of needing to pay for brand new medallions, but I wanted to see if there was still a possibility with recovery. I came in and was greeted by Shannon. She welcomed me with a nice and friendly attitude and asked how she could help. I told her my concerns and she brought them to the repair person named Edmund. Im not sure if I spelled the name correctly, so I apologize! Shannon offered me some water while I waited to see what he could do. Once I got it back, I was absolutely astonished. If I could show before and after pictures, anyone would be too!I am so thankful to have my jewelry looking like this. You did a wonderful job and gave me excellent customer service. The jewelry thats available is incredible and I will definitely be coming back here for any jewelry or repairs that I would like. Thank you very much! Everything goes a long ways! Hope everyone stays safe and takes care!
I reached out to 7 jewelers a year ago in my area. Shannon, at London Gold Peoria on Bell, was the only person to reach back out to me.We went in to see her about a week later. She was knowledgeable, not sales-y and just down to earth. She guided us to a beautiful engagement ring, and subsequently a wedding band! By the way, had to be crafted from scratch with no upcharge or fee. No charge for the soldering or sizing either. Just above and beyond.We tied the knot on 10-10-20! We couldnt be happier about our decision to buy at London Gold. Highly recommend!!Trying to figure out how to add a photo...lol
From the first time I walked in the door Mary Jo was friendly welcoming and knowledgeable. She assisted me with confidence knowing what I wanted and how I wanted it. Very personable and enthusiastic. We discussed our families and our injuries lol. Overall she is amazing. Thank you London Gold for having Mary Jo treat us with such warmth and respect. Oh and don’t forget to try her homemade cookies they are amazing. Job well done Mary Jo and London Gold!!!!
My experience with London Gold in Arrowheadhas been absolutely incredible. It was such a joyto have Mary Jo show me the various styles of earrings that she knew I would like then showedme a pair that was magnificent. My custompiece that they made based on her recommendation turned out beautifully .All I can sag is that her unique ability to know her customers is a gift that she has and it is appreciated more than she could imagine.Her exquisite taste, her since of style, classand true honesty and awareness is somethingvery few people possess. Thank you Mary Joand Edwin for your graciousness and professionalism.
My husband and I bought my engagement ring here almost 7 years ago and I still love it. I’ve made a few changes to the ring by adding a wedding band, adding a second band on the other side and now resizing the entire ring. Every time I go in the staff is so great. Even when they get busy they always take time to greet me when I walk in. I would definitely recommend London Gold to anyone looking for a special something. Thanks!
Amazing experience with the entire team at the Bell Rd London Gold! Shannon and Mary Jo were both extremely knowledgeable and helpful.We came to L.G. After a questionable experience at a nearby “Gallery of Jewelry”. The ethical approach and fair prices were really refreshing and we will return in the future! Definitely check them out before making a major jewelry purchase.
Both of the ladies that helped me were excellent! I had such an easy experience with zero pressure. The selection that was ready for me upon entering the store was exactly what I had been searching for elsewhere with zero luck. I would recommend highly! The ladies that helped me Shelly, and Mary Jo, were the easiest and best experience I had at any of the numerous other stores and websites that I tried to deal with. I was happy to find what I was looking for and physically see it in person for what I would pay sight unseen in an online purchase. Five stars! Will do business again for sure
I couldn’t be happier with my purchase from London gold! Mary Jo and Shannon were great to work with and helped me find a beautiful ring!
Fabulous experience working with Mary Jo over many years.Mary Jos outstanding knowledge of diamonds and gemstones goes above and beyond the norm. Ive shopped several prestigious jewelers in the past and have yet to meet anyone who can measure up to her ! Thats precisely why I always return to London Gold. Mary Jo epitomizes classic fashion sense and truly knows how to help you find the right piece to fit your personality as well as your lifestyle.Jewelry is personal!As a financial planner, I know the value of finding that professional, who understands your desires, as well as budget... and always puts your best interests first. NEVER PUSHY!Mary Jo is just that!In addition...her delightful personality and charming demeanor makes for a FUN experience!
While on vacation, one of the prongs holding my 2 carat diamond wedding ring broke and my diamond could have fallen out!! I had no idea how it happened as I couldn’t remember hitting it on anything. I took it into London Gold and they immediately recognized that it was a manufacturer error and they replace the head at no charge. My wedding ring looks amazing once again. I recommend London Gold if you’re looking amazing customer service and a company that stands behind their work....even if it wasn’t their fault!!
I tried on four rings for my wedding band. Then Shannon picked one. When I put it on, I started shaking and crying uncontrollably.
I went in knowing nothing and Mary jo is an expert and she helped me pick out an amazing engagement ring. She is truly a wonderful lady and everyone there was so helpful. definitely recommending them to everyone.
I purchased my fiancé’s ring from London Gold! Mary Joe and Mark were absolutely FANTASTIC! They went above and beyond to make sure I purchase the best ring for my fiancé. They worked with my budget & supported me throughout the entire process. By the end of my experience I can truly say they both feel like family to us. Again, I can’t recommend them more!!!
Mary Jo at the Arrowhead London Gold location was so professional and helpful. I debated getting a new ring to replace my 30 year old, damaged wedding ring or getting my old ring fixed. It didnt take Mary Jo long to recognize that I am a sentimental person and no other ring was ever going to mean the same thing on my finger as the one I got from my husband on our wedding day. She was never pushy and helped me make the decision by getting me a professional estimate for the repairs. Im happy to report I got my ring back and I am thrilled with the artistry of the Jewelers at London Gold. I think it looks better than it did when it was new thank you Mary Jo and London Gold.
I cannot sing the praises of London Gold and it’s employees Mary Jo and Steven enough. I accidentally spilled gorilla glue onto my diamond engagement ring and was devastated. I came in, explained the situation, and left my ring in their care. Not only were they able to remove all of it and make it look like new, I wasn’t even charged. In today’s world people don’t seem to care but they do at London Gold! Thank you so much!!
What a great store! Shannon was very helpful & my ring was ready a day early also. The staff is very accommodating & the store is gorgeous! I highly recommend London Gold for your jewelry needs!
We recently took in some old gold jewelry to exchange for cash and were very pleased with how Steve at London Gold reviewed it in detail in front of us and gave us an immediate quote which was excellent. We also decided to purchase a new ring and Mary Jo was very helpful in helping with our choice which was replacing a very old ring that we initially were looking to resize. We highly recommend London Gold as an honest and professional company.
We wanted to find a ring that we both loved and Shelly and Shannon helped us to do just that. We were pleased with their customer service and attention to detail. We love our engagement and wedding rings!! Highly recommend!!
Mary Jo was invaluable in the purchase of the ring I purchased. She’s very personable and patient, not pressuring at any time. She presented some ideas and recommendations to help in my choice of stone and ring separately. My transaction would not have been as successful if it was not for Mary Jo. Definitely 10 out of 10.
Mary Jo took great care of us at London Gold, ensuring we got a great deal and the best ring we could get for our money. Couldn’t be happier with her and her team’s fast, friendly, and efficient customer service! Thank you so much!
Went to London Gold Peoria store yesterday and was very impressed. Although I only needed a watch battery. I enjoyed looking at all the beautiful jewelry.Mary Jo was so helpful and took the time to answer all my questions. You can tell loves what she does!
Mary Jo was great! She was pleasant, knowledgeable and gave me great price. I strongly recommend her and London Gold.
Mary Joe, was fantastic. She help me find the perfect engagement ring for my fiancé who absolutely loved it. I bought a ring, and had second thoughts about my decision. Mary Joe, helped me find exactly what I was looking for. I would highly recommend London gold and Mary Joe.
Shopping at London Gold for an engagement ring was a total pleasure! Mary Jo helped me and was wonderful! She knew exactly what I was looking for. She was very informative and helped guide me thru the entire process. There was no pressure whatsoever and when I decided on a ring she gave me a great price. I highly recommend Mary Jo at Peoria London Gold! I would not shop for a nice piece of jewelry anywhere else.
Love this place! I just started coming here and it’s absolutely fantastic. I had spare time while waiting for my car to be detailed next door at Francis & Son so I walked over to browse. The people here are great and very friendly. There pricing is spot on and there competitively priced for today’s market value. I came to browse but ended up leaving with a few gifts for myself :)
This is the only place I shop for jewelry. The quality is great and the prices are good. But what really separates them is the customer service. Ask for Shannon, she is awesome!
Well you only have 5 stars, but Mary Jo is a 10 by any means. She is so great, friendly, knowledgable and a very sweet lady. My wife and I just love her, she is the BOMB! A FANTASTIC and lovely lady!And She spoils her friends with GREAT chocolate chip cookies!
I stopped in just to get my wedding ring re-sized. Mary Jo help me and was very gracious in doing so. My ring was purchased 54 years ago when my wife and I were married. I dont know how long London Gold has been in business, but there was no London Gold store in the small town in Idaho where we were raised, so the ring was not purchased from London Gold.Even though we purchased the ring at another jewelry store all those years ago, Mary Jo was very kind and provided excellent customer service. She was able to get it re-sized while I waited for only about 15 minutes, and did it at no cost to me. The ring fits perfectly again, and I left very grateful for the excellent customer service.
Working with Denise at London Gold was wonderful! She helped me design a beautiful ring, working with an existing stone I already owned. She came up with a very unique design that I just love. The detail in the ring is spectacular. The ring was made to my specifications and finished off perfectly. She was very easy to communicate with and also was very quick to get back to me. I live in a different state and we did most of the design over the phone. I highly recommend !!!!!
MaryJo was professional and easy to work with, she made our experience truly amazing. MaryJo knew exactly what we wanted and went above and beyond to have it created. We will be forever loyal to London Gold because of MaryJo!
Our experience with London Gold was excellent. Mary Jo was very friendly and knowledgeable.I had to have my ring repaired. The work was completed in a timely manner and they stood behind their work. Would highly recommend contacting Mary Jo at London Gold on W. Bell in Peoria for any repair work.
The service at London Gold is top notch… Mary Joe was helpful with every detail of the transaction. I put a ring on lay away for my husband, and wasn’t sure about whether he would like it… Or the exact date I would need it. Mary Joe explored several possibilities with me until we came up with the best plan. I really appreciated her help.
We had great ideas for wedding rings Shannon with great patience made our wishes come true. They mounted my 1 carat diamond into a setting for my fiancé . With Mary Jo’s help they found a spectacular 2 carat radiant cut diamond for my ring. We wanted mandarin orange garnets for side stones. They found 4 matching Trillion cut stones. The designs were completed in a lost wax platform. We have outstanding wedding rings like no other couple. We are 71. We went to every high end jewelry store! London Gold is the Best! Thank you Shannon.
I have been to the Peoria store location recently to have my wedding ring repaired. I received the BEST customer service from Mary Jo. She is courteous and friendly in every way. She makes sure to offer you one of her freshly baked chocolate chip cookies too! Such a sweet lady! I have the most confidence in her and London Gold for all my jewelry needs. Thank you Mary Jo
My Husband and I came to London Gold because one prong on my wedding ring was catching and pulling threads out of my sweaters.Mary Jo greeted us, and gave the repair man my ring. While waiting in the showroom for my ring to be repaired, my Husband came across a covered dish of chocolate chip cookies on the glass counter. My Husband enjoyed the cookie so much, that he ate two more! We found out that Mary Jo had made the cookies for the customers, What a nice gesture! Mary Jo returned my repaired ring to me, and told me the repairman advised me to have the other prongs fixed within the next six months, because they were starting to weaken.Mary Jo was so helpful and friendly, she brightened our day!We will definitely return to have the prongs replaced, and of course, askMary Jo to help us again! We like how personable she is! And, her cookies are so very delicious!
Before I could bring in my wedding ring to be cleaned for the first time I had lost a small diamond on the band. This happened within 6 months of wearing it so I was very disappointed. Over 2 months I lost nearly 4 diamonds even tho I had never scratched or chipped my ring. And with my wedding weeks away from this ordeal I was becoming livid and was scared I wouldnt have my wedding ring on my wedding day. However London Gold took responsibility for their product and replaced the lemon and I was able to have my ring on my special day! I was also very thankful to work with Shannon who was always kind and helpful even when I was frustrated. She ensured I got my ring in a timely manner and never blamed me for the problem with my ring. Im grateful they made the situation right and for that I will be be returning! Any one else who is in need of jewelry should request for her as well!
My wife and I have been going to London Gold for over 10 years now and the service has always been impeccable. Mary Jo has absolutely the best customer service skills! She is down to earth and attentive to your every need. When I brought in our rings for a cleaning and appraisal, Mary Jo took care of it within a very short period of time. Thank you London Gold!
Mary Jo helped us pick out my engagement ring 5 years ago. She was so knowledgeable and patient. I bring my ring in every 6 months for routine checks / cleaning and everyone there is so nice and very helpful. I recommend London Gold to all of my friends and family!
My husband and I went to London Gold to get my wedding ring appraised for insurance purposes. The store was welcoming, beautiful and shiny. Mary Jo Anderson immediately came to assist us. She was friendly, professional, and knowledgeable. She was simply outstanding. We loved the store, we loved the service, and we loved Mary Jo. I would recommend this store without hesitation because of Mary Jo. We wanted a jewelry store we could trust and rely on. We found it. Thank you Mary Jo and London Gold.
I am a long time customer of London Gold and even though I have tried other jewelers I keep returning to London Gold. The professionalism of the staff is outstanding. We usually work with Mary Jo and she always has our taste and budget in mind when we shop. Mary Jo does not push extra product on us but does inform us of specials where we not only save money but may appreciate the jewelry. I make it a point of always relying on London Gold for any custom jewelry, repairs and new purchases. I would strongly recommend London Gold for anyone interested in fine jewelry and great service.
So easy and so fast! I was in and out in 20 min with my boyfriends birthday gift. She explained the prices very well & made it super easy to find exactly what I was looking for
I wasn’t sure what I wanted. The super friendly team helped me design my own ring! It’s amazing and so much nicer than anything I saw at the other stores.
We have been purchasing jewelry exclusively from London Gold since moving to Arizona in 1992. They are the ONLY jeweler we trust. Our relationship with their employees has always been exceptional, and we have consistently received excellent service. Mary Jo at the Peoria location is outstanding in her knowledge of the products they offer and tailors each choice to the desires and budgetary needs of her clients. My wedding ring was purchased there; many years later when I wanted to upgrade to a custom design, she worked with me to create a unique ring unlike any other. We have purchased earrings, eternity rings, and pieces that have celebrated the birth of our children. We recommend London Gold to all our friends, and will continue to do so. You will not be disappointed in any way when you purchase from London Gold.
This Is The Place To Go!!I have been going to London Gold Arrowhead for several years along with my friends and family.M.J. is friendly and helpful. She takes the time to find out what youre looking for and will help find or create that perfect piece for that special person.After all the years, they keep getting better. DOES NOT DISAPPOINT!!
We would like to extend a word if appreciation for Mary Jo. A person who consistently presents each London Gold patron with a unique combination of professionalism and a natural passion, wonderfully matching each patron with the very treasure they were seeking. She makes shopping at London Gold a delight!Dwayne and Gloria Rogers24 year customers...Arrowhead Location
I had such a wonderful experience in this store. Mary Jo, Steven and Angelica were extremely friendly and helpful. Their hospitality and suggestions were above and beyond. I will never go to a different jeweler for all my jewelry needs. Thank you for your kind customer service.
Mary Jo was wonderful!!! She was very helpful and very friendly. She has a wonderful personality and goes out of her way to help her customers in any way she can. Very good job Mary Jo!!!! We will definitely be back when we want to purchase anything else. Thanks again for all your help!
Mary Jo at the West Bell Rd, Peoria, Az location could not have been more helpful. She explained to me the options of a repair on my puffed heart necklace and that there was a possibility it would shatter during repair. She was very patient with me while I was trying to make my decision to take the chance. She left the decision completely up to me.Well, I took the chance and I am very pleased to say the jeweler was able to fix my heart necklace, which is 45 years old by the way.Mary Jo was genuinely happy for me. She is such a pleasant person to deal with. Very knowledgeable and competent. Such an asset to your company. I am looking at a very nice diamond ring in the store and I will definitely only do business with Mary Jo.
Mary Jo has taken care of me for over 11 years. She is wonderful. She has helped me purchased diamonds to everyday jewelry. I can call her and tell her i want a gift and my budget. She picks out several options for me. Her taste is impeccable. She always asks me how my children are as well. You are fortunate to have such a a wonderful sales person. Love her
Every time I stop into London Gold, Maryjo is always helpful, so pleasant and always makes sure I get great service. I have done business at London Gold since 1986 and always have had great service, quality diamonds and jewelry. Over the years Maryjo has always made sure I get quality jewelry on my budget. She has on many times gone out of her way to help me find the right piece of jewelry.
I arrived at the store with my 1 year old to get my wedding bands sized. I was helped by Mary Jo was very patient and understanding. She went above and beyond to meet my needs and was very friendly about my little one running around. Thank you for the great price on the ring and the helpfulness in getting it sized!
Went into London Gold to find out how much it would cost to get my new watch sized appropriately. I was dressed like a bum but they treated me very nice answered multiple questions about jewelry that I had with me as well. Gave me an appraisal on my jewelry and adjusted my watch for me and they didnt charge me anything. It was refreshing to receive such good service and quite the surprise to get it for free!
Mary Jo took care of us with amazing professionalism. She was so awesome to work with that I will never use anyone else. She offered me a fake ring & wrapped it so I could surprise my wife & then bring her down to pick out the diamond that she wanted.. Thank u Mary Jo.. It was a pleasure doing business with u..
Mary Jo was great! I love my new, updated wedding ring and the sapphire solitaire in the previous setting is lovely! Great service and great results. Thanks, Mary Jo!
What a fun day! Stopped by to do a little comparison pricing and was wowed by the $. Decided it was time to make the purchase! Love the earrings! Mary Jo was so helpful in showing why this pair was the better value. Fabulous customer service Ill be back! ❤💍
I recently visited London Gold’s Arrowhead store to have my wedding ring resized. Mary Jo assisted me, and was very helpful and friendly. She understand how important my ring is to me — it’s not just my wedding ring, it is an exact copy of my late Mother’s ring. When she passed away, London Gold built the ring for me. Their work was exquisite, and every time I look at it I am reminded of my mom. I love it, and I appreciate London Gold’s wonderful customer service. Thank you!
Shannon greeted us as we walked in and was a pleasure to work with. She was patient, allowing me to try on several different types of rings because I wasnt sure what I wanted. My original wedding ring had broke and I wanted to use my solitaire in something that would work with an anniversary band my husband had recently bought me. She immediately picked up on my style and worked with several pieces to incorporate my diamond. Our budget ruled out some of my favorites and that is when she called Mary Jo over to see what she thought. Mary Jo took one look at what I loved and had the perfect solution to my requirements. Best of all it ended up coming in below budget! Neither of the ladies were pressuring me to go outside our budget like all the other jewelry stores we had been to which was a breathe of fresh air. I spent 3 months looking for the perfect setting and these two ladies made it happen with a little tweaking of a diamond band they had. Shannon suggested replacing one of the smaller stones with my solitaire in the middle and not one other store even offered that as a suggestion, everyone else only wanted to show my bigger and better and more expensive. This ring is perfect and our experience here was truly 5 star!
In the past two years my wife and I have had excellent service from Mary Jo at your Arrowhead store. We have purchased two different rings and the results were Wonderful. Mary Jo and the entire staff have been a pleasure to work with. I would recommend all my friends to visit London Gold. By the way we bought our wedding bands 26 years ago from your Scottsdale store and now these for our anniversary from Arrowhead and the service and quality are outstanding. Thank you London Gold andMary Jo.
Staff was great! Great selection for my wedding band, and great advice on what would look great for the big day.Also got my ring sized in a timely matter, its looking shiny and fits great!
Love this place, Mary jo and Shelly are simply amazing. I had a custom ring built here and it came out flawless. No pressure sales here go in and get taken care of by the best!
Needed to get the battery on my watch changed after pulling it out of storage . Was expecting to have it dropped off and pick it up at another time but Mary Jo was able to get it gone within 15 minutes. It was a pleasant surprise to get the whole problem solved in a single trip. The renovation andthe exterior also doesnt look that bad. Ill be coming back next time I want to surprise my wife with a necklace.
Today I went with my son to London Gold to see Mary Jo to help him pick out an engagement ring she made the time she spent with us very Special it was the best!! I highly recommend Mary Jo and London Gold!!
Just needed a new battery in a watch. Mary Jo at London Gold on Bell Road, Arizona gave me the battery for free, no charge. She is the best. Also had to have some rings sized there last year and it was done professionally with no problems. Would recommend it to anyone.
Mary-Jo did great with the circumstances. the ring was late due to the vendor, not London golds fault. Mary-Jo made it all better through her persistence and dedication to the customer... Me.... I appreciate and thank you very much for all you did. I appreciate how you handled the situation with direct information and true concern, giving the attention and importance it deserved. The situation was a 2-star, but on Mary-Jos end she handled it as a 5-star pro. thank you again London gold. You hire great staff.
Mary Jo is our trusted sales consultant at the Glendale London Gold. She is a very patient, caring, sincere, friendly, and genuine professional, We have been a loyal customer of Mary Jo for over 15 years. She never tries to sell you any kind of jewelry for the sake of selling. She knows the business and someone who you can really trust and glad to know.
I had such an amazing experience with this establishment. I was in the market for diamonds and while calling around I spoke with Shannon from London gold...she immediately pulled some stones for us to come in and look at. We came In that next day, and was happy to see how professional honest, and knowledgeable she was...and Not to mention their prices were the lowest we could find anywhere! We’re were able to pick out a stone and purchase that day. They also repaired a setting that we had, and I am happy to say the result was not only quick but even better then I could have imagined...London gold and specifically Shannon will be my jeweler as long as I’m living In the valley.