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Service King Collision Thunderbird
8708 W Thunderbird Rd, Peoria, AZ 85381, United States
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Service King Collision Thunderbird
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Ca
Review №1

The body work is done well. Can’t tell there was any previous damage. The work was done quickly. They sent me texts and informed me as to what was being done each day or two. Then when I picked up my car they had also given it a good wash and vacuumed inside! Top notch business. I would for sure use them again and recommend them to any family or friends in need of their services.

Na
Review №2

An empty clean and nice shop plus really friendly workers, thanks for the estimate!

Am
Review №3

They were so accommodating and so very nice. They made the whole process very easy and manageable for my busy, busy life. If I ever need collision services again, this will be my go-to place. Id recommended them to any and every one.

Ge
Review №4

They did an amazing job fixing my car, you cant tell it was ever damaged!!

St
Review №5

I’m very happy with the service Service King Collision Thunderbird provided. The body damage was repaired earlier than planed. It looks like new. I definitely recommend you take your car to Service King Collision Thunderbird for any body damage repair. It was simple, I dropped of the car, they handle everything with the insurance and kept me informed as to what will be repaired. Also, when I dropped off my car, I got a rental for the duration while my car was in the shop. Thank you.

Br
Review №6

Five star service and customer support in EVERY detail. The best of the best!

c
Review №7

Service King -Thunderbird is AWESOME! I am very happy with the work they performed. They texted me everyday with the status of my Yukon. Thank you so much Service King!

Ka
Review №8

I had a hit and run accident. My insurance recommended Service King. I was so pleased with how they repaired my car. Their customer service is wonderful. I received a text every couple of days to let me know where they were in the repair. They finished on time. The office staff was courteous and respectful. Thanks Service King!

Ca
Review №9

Not happy at all you never got back to me with a phone call or a estament

Ma
Review №10

Thatthe just moved here and needed a shop.I meet the nicest people they took so much time with me about my Truck.Explained about what to exspect.I called several times and they answered me.Who does that Service King did.Katherine was so knowleable and the Manager. Who does that anymore.They made me feel that my Truck was in the best hands I couldnt have picked any other then the Best.Sevice King.Thank you for being there for Me.Sincerely Big time Thanks. MARIE STURGIS.

Se
Review №11

I would highly recommend this place to get your car fixed. Very professional and genuinely care about getting your vehicle taken care of. Also Victoria was great at helping out with the process. Very appreciative.

El
Review №12

I would Highly Recommend Service King to friends & family. The entire staff was very professional, polite & provided excellent customer service. My service advisor George was extremely helpful and did an amazing job on keeping me updated on my vehicle status. I was very impressed with the repairs done to my vehicle, showroom quality HANDS DOWN !!!!!!Thanks To All Staff @ Service KingLocation on Thunderbird.

Ja
Review №13

Great business I would highly recommend it. They keep you informed of exactly whats going on there fast honest and courteous

T
Review №14

It took two months to repair my truck every time I called about my truck They had a different excuse why it wasn’t ready then I also called three times every time i called they asked if they could call me back and they never called back gave me a date when it would be ready it wasn’t now I am sitting in the office waiting for my truck I was told my truck was getting a tire put on after five minutes came back and said the tire shop didn’t have my size of tire I am very upset and I’m sitting in the office until I get my truck as I was waiting the general manager came out and spoke with me apologize for my inconvenience very nice gentleman I feel better no great it’s nice To have someone to speak to you face-to-face I thank him now to change my stars from one too five stars just because of his courtesy thank you A happy customer

db
Review №15

What can I say. This place is fantastic! I was treated like a king. They fixed my 2013 Chrysler 300 like new. I also had some warranty issues with some paint peeling from 5 years ago.They fixed it, no questions asked. Highly recommended

Sh
Review №16

Very friendly and willing to work with me on my needs.

Sa
Review №17

My car had been backed into and I came to Service King as it was recommended through insurance and I can see why. Not only are they great about keeping you updated on the status of your vehicle via calls or text messages they are very kind and professional throughout the whole process. I can back to my fixed car and they even cleaned it inside and out too which is an awesome gesture that really made getting my car back even better. Thank you.

Jo
Review №18

Darrell! Darrell! Darrell! After my Mini Cooper was in an accident it was taken to Service King to be repaired. It also was waiting for a windshield to be replaced by an outside company. Darrell kept me informed every single step of the way. Even when there was a mistake made he was honest polite and very professional about the whole situation. Darrell is the perfect example of providing excellent customer service and should be recognized for for always putting his customers first. I wish there was a Darrell everywhere. Thanks Darrell and Service King for taking great care of my MINI Cooper.

Al
Review №19

My insurance AAA sent me to this center to fix the damages on my car after an accident I had few weeks ago. First of all, the AAA thinks very highly of them.I am so pleased with my experience. I have to mention my fix-work supervisors name... Bryan ... such a nice guy!! Very polite, kind, and very professional. If you have a choice I would definitely recommend working with him but I am sure the rest of the employees at this place are nice people!

ni
Review №20

My vehicle was completed within the time frame originally discussed with the body shop guys which was 2 weeks ahead of the corporate timeframe. Further, Victoria was extremely helpful and kept me up to date on the progress of vehicle repairs throughout the entire process which provided good and needed peace of mind.

To
Review №21

I recently got my car repaired here a couple weeks ago and the experience was easy and painless. The staff was very friendly, the initial estimate appointment was quick and easy. I was never on hold for long amounts of time, and even for my first appointment I got lost and showed up late, but they did not hold that against me. My vehicle, so far, is back to it’s great condition, and they even completed the repair a day earlier than the estimated completion date. Hopefully I don’t have to get my car repaired anytime soon, but this place is definitely my top choice if need be.

Se
Review №22

Great place for repair service good paintI got my car car on time

Al
Review №23

Wabamm!! Absolutely phenomenal, swear my car looks and smells better then when i bought it. I quit smoking while they were fixing my cars exterior body. For some reason they detailed the inside and it smells wonderful. God bless service king!! Would recommend to everyone from my grandma to my worst enemy. They also go out of there way to hire unemployed vets! Give them your business!!! From a former army paratrooper to the world.

Cl
Review №24

Love service King they have always treated me proper very polite staff definitely will be back

He
Review №25

I have had my truck and car repaired and could not be happier. People have come to me and said it doesnt even look like there was any damage.Extremely please with Service King.

Sa
Review №26

Great work went above and beyond my expectations! My car wasnt this clean when I bought it, my headlights were yellow and dingy the damage they fixed on my car was in the rear and the cleaned my headlights on top of it I was not expecting that but it made me so happy thank you guys!

La
Review №27

Had to take my vehicle back to correct the door that was replaced. No questions asked, got me in and made the correction and made sure no water could get in!

Da
Review №28

Everything was great. The rear bumper did not fall off on my drive home so I am extra happy. I’ll let you know if the hitch falls off the next time I pull my trailer 😂In all seriousness, I am very impressed with the little attention to detail that you took by noticing my empty windshield washer reservoir and filling it for me given that you weren’t even working on that end of my vehicle. The little things like that will make me think of your business first if I would ever need your services again in the future.Thank you again :)Daniel J Kessler

Th
Review №29

Courteous. Excellent work completed on schedule.

Ka
Review №30

Professional, courteous, timely and beautiful work. I will recommend them in the future.

As
Review №31

Don did an awesome job and kept me updated throughout the entire process. One of my headlights needed to be replaced so Don took the extra time to buff out my other headlight...now both look brand new. I was very happy when I saw my vehicle. I could’ve gone to another service king closer to me but chose this location based off reviews and I’m very glad I did. I would recommend them to anyone .

Lu
Review №32

Avoid these guys at all costs! They provide a lifetime guarantee but as soon as you have to bring your vehicle back for their incompetent work, they begin to come up with excuses. My vehicle has been there twice for two separate accidents and theyre saying that someone put glue in my bumper, something they claim they dont do. The only collusion shop that has worked on my vehicle is Service King, so we can only deduce theyre the ones who put glue in the bumper. The issue I am having with the rear bumper is the same one I am having with the front bumper (for which they agreed to fix the front one). Both bumpers were improperly installed by their technicians and theyre only accepting to do half the work. They also failed to paint two door handles and are now doing that after forgetting or overlooking their own repair notes. Incompetence is the best word to describe this place. I will follow up by filing a claim against them and contacting news sources. Who knows how many others have been wronged by these guys?

Ja
Review №33

Decent

Ja
Review №34

Great customer service and they keep you updated with everything they’re doing to your car. They did an awesome job on my car

Da
Review №35

Absolutely fabulous service and body work. Don was especially compassionate as I suffered through the trauma of having my prize Mustang hit while I was shopping. Service and quality exceeded expectations.

Su
Review №36

Recently had to bring my vehicle in for collision repair. Marcel Lemmon and his crew took care of everything. There were a few issues with suppliers, but Mr. Lemmon took care of it and everything was done with precision and in a timely manner. I would highly recommend anyone seeking repairs give Mr. Lemmon and his crew your Trust. 💯Geoff Ritterby2017 Santa Fe

Ja
Review №37

Fast and courteous. They give you constant updates on your vehicle. They do great work. They close early Saturday and are not open Sunday.

Sh
Review №38

Awesome work nissues after a month of having my vehicle back. I would highly recommend Service King to family and freinds and others. Very courteous, freindly crew. Keep up th great job.

Ra
Review №39

I had an unfortunate incident at a car was and my drivers side mirror was broken. The car wash paid for the repairs and they referred me to Auto Body World. I must say that the mirror looks perfect as expected, being that it is a new mirror, but they also painted my passenger side mirror, which was oxidized and completely discolored, for free. After the repairs were finished and I got my car back I noticed that my car was completely clean. My car was wiped down and vacuumed on the inside and sparkly clean on the outside as well (which had been very dirty because I had not taken it back to a car wash after the incident). I am not sure if this is standard at repair shops, but I was pleasantly surprised. I would most definately go to Auto Body World again, even if the repairs were out of my own pocket. The staff was very professional and courteous and I highly recommend them. I dont normally write reviews but I am definately happy with the outcome so I could not resist. Excellent Service.

Ma
Review №40

Took my car to Service King to for a new bumper under my insurance. They give me a quote for $1,219 with my insurance is $500 deductible. They called me and told me I was approve with State farm. I took my car there Monday morning on of 11/27/17. They called me on the 11/29/2017 and they told me that they could fix the bumper or replace it but they can only charge state farm $960 but since they made a mistake the manager told me and he could replace the bumper and pay the difference. So, I said ok fix the car and ill pay for it. Now, the car is fixed and the manager wont take off the difference of the $250 like he told me he would so now, I went to pick the car on my Monday the 12/04/2017 and they wont give me my car unless I pay the whole $1,219.I called the manager on the 12/4/17 for him to call me back and today is Thursday the 12/7/17 and has not called me back. I just want to pay the $500 deductible and get my car cuz im tired of riding the bus to work

jo
Review №41

Had to return several times for repairs. When i showed up 3 weeks after i dropped off car on day scheduled day to pick up it was still sitting in backlot fenced area. Adjuster had been there in week 1. It took 5 weeks to fix. No frame work. Guys in office were friendly but that doesnt do much for my car. Door handle still doesnt work and radiator was cuaght to be damaged and leaking when i took it into different shop for oil change. It was a disaster that i just said screw it.

Ca
Review №42

You guys rock Terri and don u are the best I had a great experience

Co
Review №43

What a joke! Went down there for an estimate on fixing a small hole and touch up paint on some scratches. They said I need to replace the front bumper & grille the hood the front lamp and fender. And quoted me 1800$ on a max 200$ repair.

Di
Review №44

Hours to open say 9:00 am on Saturday. Guy shows up 9:25 am

Sa
Review №45

I receive my estimate at one location after a week of no response I drove up to verify what the problem was they sent me to a new location was told they would handle my repairs when I arrive to a new location they had no information of me or my truck

Ca
Review №46

Great customer service

Bi
Review №47

Very professional and helpful.

Ri
Review №48

Quality Paint and Repairs for autos

Eu
Review №49

Service and friendly people

De
Review №50

Fixed it.

Information
7 Photos
50 Comments
4 Rating
  • Address:8708 W Thunderbird Rd, Peoria, AZ 85381, United States
  • Site:http://serviceking.com/locations/service-king-thunderbird
  • Phone:+1 623-486-1100
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto repair shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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