I have been in the Automotive industry for over 22 years and this is the first time that I have found a Dealer Specialist that goes 1,000% out of their way for a Dealership. Always giving an excellent Service.. Thanks Rob Danforth.. You are the man.

I loved working here I just cant handle being in the heat because of my lupus...

I love this place. Friendly and professional service. Good food too...

Many cars, and nice friendly staff. Sorry, Dealers only.

Clean room, hot shower and plenty of pillows

Very friendly staff! It’s one of the better manheim that I’ve been to

A great place

Best manheim ever super friendly

Very helpful people!

Darlene is amazing!

EASY that was the most polite and helpful gentleman. Selling my car was a breeze...

Friendly and knowledgeable staff .

Ive purchased from 30+ Manheim locations and this one has the friendliest folks and service with a great atmosphere. Dustin is THE BEST manager. If Manheim had more Dustins, there would be a lot more happy buyers, sellers, and employees. CRs & post sale inspections are always top notch.

A joke if they contact you about buying your car. After several pictures sent they gave us a price then after two days of the car being there they wanted to take 4000 off their price. Great prices if you are buying a car from the auction.

Great place to work to say the least. The employees are very friendly and management personnel is fantastic.

Very friendly staff

Best auction place!!

Used to be a nice auction. Now mainly trashed cars are being sold here...

Very fast in and out. Very nice employees

Shila, Tiffany, Luke and everyone at Manhiem is so friendly and helpful. Ive bought over 400 vehicles from them in the past 3 years. 90% of my dealership inventory comes from Manheim Pensacola.

The nicest staff and extremely helpful!!

This place is amazing. If you are looking for a madhouse, high energy, and well priced auction, then this is it.

Very good place and Managment. Hands down

I all ways enjoy going to Manheim Pensacola everyone so pleasant to deal with and very helpful.

Quick

Dealer auto auction not for the public. Great ability to see cars before sake day

Good place good people great manger

In addition to those, Ive had numerous other smaller problems - such as but not limited to: floor prices not being put in at all/or put in at the correct amount, condition report or lack of condition report requests being put in incorrectly (ie in reverse of what I want), additional fees being charged WHICH ARE INCORRECT and not accurate (so keep an eye on your invoices or youll probably pay a bit extra), evening gate hours being changed randomly so when you show up to pick up a car you have to come back the next day instead, occasionally cars on their property being messed with, andddd the list goes on....!!!!Do I really need to come in and HOLD ALL THE EMPLOYEES HANDS, making sure they do their job properly??? What a disgrace!!! Its mind blowing how much stuff theyve got wrong for me (more than has been right, I can assure you of that!) and thats JUST ME - what about the other thousands of dealers nationwide??But, when Manheim makes A KILLING charging Buy + Sale Fees on every car, Condition Report fees, Sale Day Wash Fees, an additional Internet Satisfaction Fee (for internet sales - BOTH to buyer & seller!!), PSI Fees, Cash Payment Fee, etc, and contracts out the auctioneers to minimize employees & overhead - plus plays favorites with large new car stores and high volume dealers, they simply dont care about customer service or ANYONE -- just the bottom line profit margin. Which is sad really!!! Shame on you Manheim!!And now, Manheim wants to focus more on digital sales - so buyers cant even see & inspect the cars theyre supposed to be spending money on??? HAHAHA WHAT A JOKE!!! NOPE, NEVER DOING THAT!!!While I will say: to deal with them is basically a necessary evil as theyre the largest auction nationwide, and most dealers dont have much of a choice - it would sureeeee be nice if they upped their customer service & attention to detail immensely!! I guess thats my dream for the future, similar to Martin Luther King Jrs dream I guess.... maybe one day....Until then: I wonder what the next fee they will come up with will be?? Perhaps like the commercial, a fee fee. Or possibly a fee to enter the premise on sale day/an entrance fee. Or maybe start charging to park in their lot to attend the sale? Only time will tell which way this goes....Thanks for reading and be careful dealers!Note: these experiences above have been at several Manheim locations across three states, not just one location in particular.

Very rude, dealership told us to go there, woman inside yelled at me and told me to deal my with the dealership and that they sent deal with the public before even talking to me. Very rude!

Very friendly very helpful love these people

Great staff. Picked up on a holiday and they were very accommodating.

Very friendly and courteous check in.

Very professional,helpful employees

Great place great service

Nice place! Great place for car auctions!

A great place to work😁

Sold my boat at a great price

The employees there fantastic.

The BEST auto auction ever

Really Manheim. The best

Can never find the cars when we come back to get them, takes hours sometime and no one seems to care asking for help just aggrevates them

Excellent service, clean atmosphere, good deals

Love everyone here!

I just drive someone there.

Ladies inside are alot of help

Great place and great place to work

Great selection very organized

Good place people are friendly

For companies and not for personal investments

Best auction in NW Florida and LA

Good deals!

Great staff

Im there every Tuesday

Awesome people.

Work on Trucks There

I buy cars from them every Tuesday

Fast and convenient!!!

Pam is awesome

Awesome

Bad as all way

Cool place

Excellent setup

Good cars

Nice job

Its my job

Good

Very professional

Good cars