I had my scion towed up there last week . The were just awesome. They explained everything to me and was super nice.The guy called me and told me that my ignition coil went out and the price to fix it which was alot cheaper than I thought it was going to be. The service was excellent and I have not had any issues since then. I highly recommend this place and will use this place in the future for my car needs. The thing that impressed me the most was a follow up call to make sure my car was still running good and the service was great.

Very fast and friendly. Changed my starter. Great work and fair price.

This place was really awesome! The guys were all friendly and helped me out with my issue pretty fast!

Good service. We use them all the time. Knowledgeable

Excellent mechanical and customer service! Theyre a busy shop so theres no instant gratification, but they had my brakes and rotors replaced and my car returned to me in a day. What more can you ask for? Also, a couple of fellas there are into Coheed and Cambria, if that kind of thing matters to you (and it should).

Great staff and quality work the employees have good spirits a very respectful and back up their work with the guarantees that theyll fix it if anything goes wrong its nowadays A lot of people try to charge the extra when that happens and say it wasnt the same problem but theyre not one of them kind theyre honest

The mechanics at Profast are very knowledgeable. I will always take my vehicles to Profast for repairs.

Very busy shop they do good work fair Pricing

Awesome people! Got me in and out quick. Price was fair. What more can you ask for

After talking with Teddy about my oil, and getting conflicting stories about what was done to my van, I wasnt sure I actually needed the $772 service. I think possibly the $75 oil pressure sensor service was all I really needed. When my friend and I pressed for answers, Teddy got very offended and short with me so I felt even more suspicious. The lack of respect for my right to clarify what I got for $850 is the reason I wont go back

Now my car not starting only thing I asked them to do was look at it..

These guys are great get it done right the first time the way it should be

Absolutely the best around Pensacola I totally recommend this place to anyone fast friendly and very cheap

Great service, great price, everyone was professional and knew what they were doing. Havent had any issues since they fixed the problem.

These guys are AWESOME!! They take care of both mine & my daughters vehicles!! Want it done right, bring it to the pros at Profast!!!

Good work.

These guys won’t do you wrong like the big chain car places. I will not be going anywhere else especially in Pensacola. Chris was great, he was who helped me with both my vehicles.

I had a code that popped up and they knew what it meant, got the part and fixed it. Very professional

They resolved a problem in one day. It took other places 2 weeks. Glad I went to Profast Auto Service. Chris is the man!

Excellent excellent service professional people..and very accomadating..

These guys know what there doing.. I was very impressed by the professionalism and courtesy of the employees.

I highly recommend! The gentlemen at Profast are helpful, respectful and very professional. I have taken my car to them for 2 different issues and each time my car was repaired and was done very quickly. I will continue to take my car to Profast and state again that I highly recommend. They know what they are doing!!!!!! A big thank you to all of you at Profast.

Awesome service

Was awesome. Always friendly staff and know what they are talking about and know how to get the job done

Came in to get Ac serviced .Steven was very nice and helpful .Highly recommend using them for all ur automotive repairs.

They will fix it, very competent

Great service, quality work

Ive been taking my cars to Steven and Chris for years now. I always recommend them to friends as well. I wouldnt take my cars to anyone else. Fair pricing and they take the time to answer any questions I have about needed repairs or maintenance. I highly recommend them, particularly if youve had a bad experience with a shop before. Very trustworthy and knowledgable.

I just wanted to shout out to the team at profast. I took my car here on a recommendation, and I wasnt disappointed. They were knowledgeable, friendly, and honest people. I would recommend this place to anyone else, and take my car back again!

Heres the story.I had a pressing car issue in that my sunroof leaked buckets when it rained. After bringing in my car I was reassured that they would get to it as soon as possible and was even given a date it would be completed by.When this day came, I called. Apparently, the car had not been touched. The reason was they were just too busy and hadnt gotten around to it.Well, I decided, thats ok, probably something unexpected.However, this same excuse persisted for 3 weeks.And that car had ... not ... been ... touched.So finally I called and the owner answered and blamed everything on the guy who [he] left in charge.When I went it to complain in person (note: I was having to hitch a ride to work each time with a friend and was finally able to make it over to the shop the 3rd week).I told them I was taking my car and leaving and not paying a dime. They said I owed 385 and I told them there was no chance they were getting that. I finally talked them down by almost 200 and when I came in to pick up the car, they made lame jokes about how I was getting such a good deal on that repair. I told them that wasnt funny and left.Next day, it rains. And the sunroof leaked again.I called, they said theyd have to take it in and look at it (Im assuming for 3 more weeks) again.I took this same car in to Pentons Trim Shop. Guy said itd be done Tuesday. Called me Monday, gave me an alternative fix than the original and reassured me they would be done on time. They were.That is how you do business, Pro Fast. Sorry, but youd save yourself a headache by not even trying this place.Peace.

They are super nice and they work really and the manager chris is real handsome and they gave us water and ice... Ill always come to them for my car service and you should too...

Very good job. Love the crew . Thank you very much.

Startered working as soon as the transmission was dropped off and finished a FWD transmission/clutch/cv axel/oil chance/valve cover gasket job in the span on 2 days. Very quick and reliable people. Always gave a heads up when something else needed fixing. Chris was up front and honest the whole way through.

Huge Ripoff. After waiting days they call me back wanting permission for a 75 an hour diagnosis....so I said sure. Told me absolutely nothing I didnt already know. Their price was outrageous to fix and there is never a definitive answer, its always it could me or that might be the case. They want you to just throw money at them for a maybe. So all-n-all they take a long time, are overpriced and dont really know what they are doing. I would NOT recommend this place at all.

Great service and work . They repaired my work van and got me back on the road, with no run around or B.S.

Absolutely Amazing!!! Been using them for years, and they always get the job done, most importantly fast, quality work and very reasonable pricing!! Thank you Steven, Teddy and Chris.

Very busy place! Prompt to assess problems and let you know the problem and costs. Prices seem reasonable.

Great service

Those guys live in the real world man. Excellent service I’m without a doubt going to them for anything I need!

They was gettin ready 2 close however Mr Chris, still had one of his guys 2 comeout an assist me....Thanks a bunch

I wish I could give them NO STARS!!! TERRIBLE service. Employees and manager suck all except a guy named Chris!!! Hes the only one willing to help!!! WILL NEVER EVER EVER COME BACK TO SPEND MY HARD EARN money at a shop that doesnt care to help the customer!!! What a waste of time!!!!!

Bad place to go, they dont fix the problem and and they arent willing to even look at it without paying extra money

They are soo rude worst experience ever definitely will not return . Biggest liars ever, Do not tell you the truth about what they Really doing to “Your number “

Good service good people

AWSOME service

Problem diagnosed quickly, solved quickly. Ill be back.

Mike is the man...

Worst place to bring your car.

Nice friendly people

Good people

Slow and rude