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Cricket Wireless Authorized Retailer
16646 Sheridan St, Pembroke Pines, FL 33331, United States
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Cricket Wireless Authorized Retailer

Comments
Ke
Review №1

Had a really great experience today upgrading to a new Iphone... Julie was a huge help! She directed me to just the right phone. The store is nice, great service, well supplied. Cricket Wireless is truly a great deal... In my opinion far better than the competition. Ive been a customer since they came on the scene and not ever had a problem. Thank you Julie!

Ta
Review №2

Very nice experience. They attended us excellently, we are very happy with the whole service. We definitely recommend this phone store.

Ma
Review №3

Julieta has great customer skills. It is a pleasure to come for help she is always willing to help and is very helpful

Cr
Review №4

I came in switching from Sprint and I was helped by Julie, she gave me options on free phones as well as discounted iPhones, I ended up taking an iPhone but I was happy to see she took her time with me. I am a bit slow, so to see how patient she was really was reassuring. She really helped me out. I appreciate service like this and will definitely be coming back! Thanks for the outstanding service Julie!

An
Review №5

I enjoy my experience with Kevion and Leena. They really made my very fulfilling.

Na
Review №6

Ive bought phones for my whole family from Kevion over the years. I love how I am treated when I stop by

mi
Review №7

Very bad customer service, and I was a frequent customer before this happened.I bought a product, and asked before purchasing it what the return policy was. I was then told by an employee the wrong information. When I returned it I was denied my money back after returning it an hour later on the day I bought it, and I came back to the store 3 times. I came back to the store, because I was led to believe I would be able to receive a refund. As I was explaining my situation to the manager, he interrupted me on the phone and made a judgment without knowing fully what happened. I told him because of this situation I would not be returning back he saidthats fine.The employees need better training, and the manager has very bad customer service skills. The manager did not care about me as a customer, and was very cold after getting my money. Dont do business here, because ultimately they dont care about their customers . Ultimately doesnt even matter how often you shop there.

Ch
Review №8

Julie is a rock star! I have purchased two phones from her at different times and I have never been treated better!

Au
Review №9

Nino did a very good job in helping me set up multiple lines on my account for a great price. Overall the customer service was through the roof

La
Review №10

The customer service at this Cricket location is amazing. They genuinely want to help you out. Julieta was amazing in regards hospitality and professionalism. Kevion is definitely the manager for a reason. Wont go nowhere else from now on. A1 service

Mr
Review №11

They had the phone we were looking for in stock. Easy fast set up Julieta A was fantastic

Vi
Review №12

Iusually don’t post. But I had to with this one. I was shocked at the care that was put into getting us an amazing deal. I was helped by Julieta and I have never been more impressed with customer service as much as I was yesterday. She went above and beyond to help me get my account information and even referred us for the $25 off referring a friend. I loved our experience. I got 3 iPhones for my family and I have never been more frazzled with the way she really cared about us having the best service. I was well informed on our plan and I will most definitely come back to her. You guys have a real diamond in the ruff! She’s one in a million! I will most definitely be referring everyone to her.

Ke
Review №13

COME TO CRICKET! We’re under AT&T and we can guarantee great coverage in the US and its’ territories. We also provide coverage in Mexico and Canada with our unlimited plans. Plus monthly taxes are included so no extra charges like other providers!!

Sa
Review №14

Good quality mobile service (AT&T owns and is the parent company of Cricket). Must-know Tips: You get $5 off your monthly bill if you enroll in auto payments. Another HUGE plus with monthly auto payments is that they off charging you only $2 extra per month for the Cricket Protect Program, which will replace your phone (any) for loss, theft, liquid damage, or electrical malfunction with only a $250 deductible-you cant beat that!!! Kevion and Nina provided outstanding service and helped me to get a plan that best suited my mobile needs. Thank you!!!

Ke
Review №15

Customer service is the best. Very tech savvy staff. If you want to get great service under AT&T and save money at the same time cricket is the best place for you. Go to this store and ask for Kevion hes the best !!

Ce
Review №16

Great customer service. Kevion very nice and very informative about the products and services.

Jo
Review №17

Brian, representative, excellent customer service.

Br
Review №18

Dominique was amazing so helpful wonderful customer service at the store.

Je
Review №19

Julietta did a great job

Ed
Review №20

Great costumer service on At&t network

Ra
Review №21

Very honest and professional staff.

Ma
Review №22

1 hour waiting for nothing,I was being attended and a lady come in, there were 2 sales persons, for 2 customers and both stop attending me to help the lady. When I complained they said, that the lady had returned, and I asked if they need 2 persons to attend 1 customer!!!NEVER COMING BACK

Ce
Review №23

Excellent atention

Information
17 Photos
23 Comments
4.6 Rating
  • Address:16646 Sheridan St, Pembroke Pines, FL 33331, United States
  • Site:https://cricketwireless.com/stores/ll/US/FL/Pembroke-Pines/16646-Sheridan-St_
  • Phone:+1 954-613-5407
Categories
  • Cell phone store
Working hours
  • Monday:11AM–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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