I have been a patient of Dr. Meyers for almost 20 years. Unfortunately she has sold her practice to Dr. Mansfield and it has not been the same. I recently had an issue with my daughter having frequent headaches so I called to see if I could make an appointment to have her eyes rechecked as I thought her vision might have changed and she needed her glasses adjusted. When the office person called me back, she told me the doctor said if your daughter is having headaches you need to call her pediatrician. We can’t do anything for her. When I went to question and explain more about my daughter’s symptoms and how I felt like they were related to her eyesight the office person got very rude and short with me. I asked to leave a message for Dr. Mansfield to call me back. I still have not received a phone call from her. I called back and asked for Dr. Mansfield’s email address. I wrote her a personal email about the whole situation and still did not receive any type of reply. I called to get mine snd my daughter’s records transferred to a new eye doctor and was never asked if there was an issue or why I was transferring my records. As a health care provider myself, the doctor/patient relationship is very important to me and after you have been seeing a doctor as long as I had in this practice you would think it would be important to them as well. Obviously though by their lack of response I am just a number and not a patient who they truly care to help.
This optometrist office has really gone above and beyond to insure that all of my vision needs are meet. I came to the office with a difficult stigmatism and no previous information for them to gage where to begin. When my contacts were not quite right, they offered me trial pairs to accommodate the box of lenses I purchased and ended up offering me two free visits to optimize my sight to its very best possible. I’m really blown away by their commitment to service and care for me and my individual needs. It was all in my best interest and not theirs, which is more than anyone could hope for. My family and I will continue business here to help them eventually reap the rewards of their exceptional service. Thank you so much!
The best eye doctor around very professional and such a great staff also. Needed emergency care for eye injury was seen promptly and follow up was excellent as well. Will always recommend. Thanks for the exceptional care.
I have been a patient of Dr. Mansfield for several years and have always enjoyed and appreciated her manner. She’s thorough and professional while being personal and relatable. Her staff is always kind and helpful. My family followed Dr. Mansfield to her new practice and would follow her again. Thanks to the whole crew at Dr. Mansfield’s office! Y’all are the best.
Very professional, hometown experience! Everyone puts you at ease and is very helpful and patient with the exam. Frame selection is a blast! A much better choice than the big box impersonal places. Go see them, literally!
In the midst of COVID, this business maintains the personal feel that we all need right now. I was safely registered, my temperature was taken with eyes that smile and, of course, a highly professional eye exam and glasses fitting. Well done & thank you for the many years of care youve given me.
I love this facility and all of the people who work there. I have been seeing Dr. Meyers for over 20 years and love her. Now I see Dr. Mansfield and she is just as awesome. I would never consider changing to another practice. They are the best!
My visit was very pleasant. The staff was very courteous. The new office is beautiful. Dr. Mansfield has been my doctor for years. She is very thorough with her exams.
So Grateful to find an eye doctor who gets it right! I have been so frustrated with wearing glasses and still not being able to see that I just stopped wearing them. My contacts hurt my eyes so I gave up on them too. Dr. Kye listed to my concerns and found the solution. I
Always the best experience when my family visits Dr. Mansfield. All the staff members are great, from Tasha and Ti at the front, to everyone that assists in the back and with glasses. Ive been a patient for many years and Im always treated like family. Very professional and knowledgeable staff.
MY FIRST VISIT WITH DR.MANSFIELD AT HER NEW LOCATION. EVERYONE FROM MY SIGN IN TO HAVING MY EYES CHECKED OUT WAS SUPER FRIENDLY AND PROFESSIONAL. DR. MANSFIELD IS EXCELLENT. ALWAYS TREATS YOU AS A FRIEND AND GIVES A GREAT EXAMINATION OF YOUR EYES. HIGHLY RECOMMEND TO ANYONE SEEKING A NEW DOCTOR.
I originally had some issues but they were resolved. I love Dr. Mansfield & Meyer. I’m SO glad they were so helpful, and I got a really nice letter with my case they sent me.
Office staff is very friendly and helpful when you walk in. Dr. Lewis is awesome! Answers any questions you may have. Would recommendthis place.
Dr Mansfield an staff are the best ever. Im hooked for life . The are great,I will follow here whenever shes an her staff at.
Dr Jill Meyer is the absolute best! She takes her time with you and if very thorough. I have been a patient of hers for years. I am blessed to be a patient of hers!
Enjoyed my visit, good selection of glasses. Dr. Mansfield is very nice, and takes her time to make sure you get the right prescription.
Wonderful staff, friendly and helpful folks, answered every question, did not rush, and I will be back.
Dr. Mansfield is the sweetest! So precise, caring, genuine, & thorough! Love her❤️
Regular check up and got back right away; waited in car less than 5 minutes. All went well and overall a good visit.
Ive been seeing Dr. Mansfield for a few years now and definitely recommend her! I have severe dry eyes and after seeing another Dr.when she was on vacation....2 weeks later I went right back to her.Shell take the time to talk to you and in my case even do some research to provide a new medication for my condition. Yes...Five stars to her and her new office!
Best eye doctor Ive ever been to. Friendly staff, love the new location.
The staff at this office aim to please!! Very helpful in getting contacts for me!! Thank you. Kaye Hendon.
This is one of the best around dr Mansfield is absolutely amazing and makes you feel right at home she will sit and talk with you she’s not an in and out doc she truly loves what she does I highly recommend her
Had an appointment, email confirmation, called to confirm day before and they say sorry we are booked and do not have you in the schedule. Really I have the email that says I am confirmed. Bad customer service..Should have called me. If I could give a negative star I would
The best!! Thank you!