This is just for the Pelham location. The two guys that fix phones are really good at what they do and friendly and also the manager guy is super helpful. Had a great experience yesterday!

Eric is one of the nicest, most knowledgeable guys I’ve ever met talking about voltages/amps etc. He made a customer out of me for life.

Ordered online, nice fresh battery.

I had 6 watch batteries replaced and had a motorcycle key cut. I was made aware of a discount that I did not know about. Discount was given if three watch batteries are replaced. I am all and out discounts.. The motorcycle key works perfectly, now I have a backup key. Very pleased with the service, everyone was very curtious.

Technical service was outstanding. Programmed 2 key fobs for me. Customer service also very good. They were quite busy but they adressed each and every customer. Will definitely use them again.

Purchased car battery at a very competitive price.

Never had bad service here. Always willing to help and knowledgeable staff. Sometimes a bit more expensive than the big box stores, but the service makes up for it!

Great Service highly recommend

Jim was very nice and did a wonderful job repairing my phone. Thank you so much!!

Ive visited this store twice now. In and out in 5ish minutes. The owner/franchisee, Eric I believe is his name, waited on me both times. He was affable, courteous and very knowledgeable. Throw out the type of battery you need, and a couple of numbers on the battery, he wont point to the new battery you need, hell bring the new battery to you. Above and beyond!

Battery for key fob. In & out in 3 min

Very helpful

First and foremost, Id like to say this place has some of the best customer service Ive ever experienced. That is with particular credit going to the person I dealt with, Eric. He went above and beyond helping me figure out a simple but time-consuming problem he could have easily blown off.Ive never even actually considered going to a Batteries Plus before, always just going to a Walmart or Home Depot for that kind of stuff. I went to this location following up on an issue a family member was having finding a charger and it was like night and day compared to a big box stores. I regret not trying out these stores in the past, and will not be making that mistake in the future if theres ever an issue I can handle through Batteries Plus. Definitely got a new customer for life and I will not hesitate to recommend this place to others.

Sometimes the experience is good, but not always. Today I went to the store to return a cell phone battery I purchased a couple months ago. I understand that I should have returned it sooner, but it slipped my mind. I was eventually able to get a store credit, but the manager, Jim, was extremely rude. After he finished lecturing about it being over 30 days and telling me he really shouldnt take it back I asked if there was anything he could do. With a huff he said he would try to dig up a purchase of the same product in December and use that as my return. With a few grunts he found one and then told me he could do a credit but he was not just going to give me a refund. He was also extremely rude to his employee while helping me and even critized him in front of me. I would make it a point to never shop with them again. The one in Alabaster is just as convenient. I only have a year to use this credit. That’s about as often as I shop there. Maybe I’ll be able to use it.Maybe a little less lecture and rudeness along with just a statement of the fact that only a credit can be issued would to over a little better in the future.

The staff was extremely helpful and went out of their way to assist me. Great people. Give them a raise.

I was really in need of 1632 fob battery checked on line the nuon batt was going for $7.99 @ pair but this location in pelham,al sold me $5.99 a piece and not an original a phillips written at the back not for individual sale. Which is the right price? #just a little skeptical. #is it a covid-19 hustle.🤔

These guys at Batteries Plus were amazing! They went above and beyond to try to help me with my problem. They tried every way they could to help me and then when I could not they refunded me my full purchase price which was more than I deserve. If you get the chance please go here they will help you with all your day!

Terrible customer service! You go to return something cause you didn’t need when you problem was something else. One batteries plus in a different honors your return even though they don’t have your old battery but this location in Pelham doesn’t do that. Terrible location and terrible customer service from the employees and manager. Never go here.

Great place! Remote for my truck was messing up and not working right. Put new battery in and put back together like new..

Jim Little in Pelham gave me THE BEST customer service I have ever experienced through a VERY DIFFICULT cell phone battery replacement. Excellent and timely communication as issues arose. Used his personal Amazon prime account to order a battery overnight when the one I had shipped to store was sold to another customer. Ordered a new screen when mine broke during replacement, final result was, unfortunately, a new phone. However, he refunded every penny I spent, and maintained a high level of professionalism throughout.

These guys went way above and beyond to get me rolling today! 5 stars ALL DAY ERR-DAY!

Staff were great. Fixed my screen in about 30 minutes. My issue is with the screen itself. This thing is terrible! It worked much better all busted up. It’s incredibly hard to type out messages, sometime it will freeze and I’m unable to get into my phone, the battery has been dying much much faster. Normally I’m down to 70% by the end of my work day, currently at 20%. I also can’t see anything on my phone if I’m wearing sunglasses. And it gets warm when talking on the phone. Not impressed or happy about this. Spent over $100 for it to work worse than before. Save yourself the frustration and take it to Apple. It’s worth the extra money spent.

This is a reliable Batteries Plus

Always receive good customer service. Would highly recommend.

Painless! Order on-line - pick up at the store. Very helpful people. Exact same battery was a lot more at my club store. AND It may be worth checking prices at more than one Batteries Plus Bulbs store. Just sayin.

I needed a battery for my Logitech remote. They had one in stock which was great. It was about $10 more expensive than the online version but I did not have to pay for shipping. They even gave me a 20% off coupon. It would have been nice if they matched online pricing but the coupon was a nice alternative.

I am very pleased with the service and thats an understatement. I highly recommend using this location they are wonderful. I needed a battery for my BMW. They replaced the old one with a new battery in less than 10min. The Sale rep talked me through the process while i watched. BMW price 400, express oil change 350. This location was only the price of the Battery 180 with a 20 percent discount. Please give them a call i highly recommend them. From a 20 year Navy Veteran.

The guys at Batteries Plus are great! I came in needing a new battery for my iPhone 6, and Jim replaced mine for under $70 (much cheaper than the price Apple gave). I love my new battery. At first, my old battery would die within 1-2 hours (even with light usage). Now my new battery is lasting at least 8 hours with medium-high usage and 100% brightness. All the guys there were very nice; I dont remember the other guys name, but Ian was also extremely friendly. I will definitely be back soon. :)

After further use of my phone Im changing my review too one star. Do not take your phone here to get a battery. Let me explain my three star review. I went in to get a battery for my iphone 6 plus. While they were changing my battery they broke the screen on my phone. No big deal. They fixed it free of charge. But now when the case is on my phone It does not let me tap the keyboard. Right now my case is not on my phone and Im having to press two to three times to get results. Something happened when they changed my screen to where my phone does not work the same as it used too and Im very unhappy with the way it works. Sure I could take it back and theyd try and make it right. But I use my phone all day nonstop and notice a difference in it and it probably will never be as good as it was. I always kept a case on my phone and my screen didn’t have a scratch on it. Now Im having to use it without a case because the sensitivity of it is messed up and it wont hardly work with the case on it. I would take it back and ask them to fix it but I don’t want to seem petty. Im sure theyd touch the screen and say it works just fine. But they aren’t going to be using it as much as i am and wont see the difference. Im afraid I shouldve just bought another phone because the way this one works now Im gonna have to buy another one anyways because i dont like pushing the same button three times to get a response. Other than that they were very kind and helpful.

Nice service everytime i go there, they will find what you ask for.

Trust that the batteries are fresh & they have what I need.

Always helpful and fast service.

Went in to get a battery for my old 1994 truck and was so pleased with the staff and purchase that ended up buying one more hefty one for my 2015 Honda CR-V.

My car battery died and fortunately I was within walking distance of this store. I walked in after they had been closed for a few minutes, but the employee at the counter was more than willing to turn his computer back on so he could find a battery for me. Very impressed by their service.

I needed a battery for my Volkswagen key fob. These guys had it changed out quickly and under $10! I’ll be back anytime I need some sort of battery or bulb.

The Duracell car battery I bought has been performing well the short time Ive had it. The buying procedure was a little unusual, however. When I was looking on the company website for batteries, they said my store was Pelham. When I called them they said they didnt stock it but could order it for me at a set price. Hoping the get the battery sooner, another nearby Batteries Plus Bulbs company store had it in stock, but the price was $40 higher. So I decided to order it online and wait for delivery a week later. The delivery date came and it turned out the company shipping department had delivered it to another store. The Pelham store graciously picked it up and I was able to have them install it later the same day. Overall I am pleased with the transaction.

Great Service /Great Price on Repairs

Top notch help and professionalism from Eric.

GREAT PLACE TO FIND BATTERIES & THE PRICES ARE GOOD !

Excellent service, reasonable price

Always have exactly what I need.

Ordered online, available at the store the next day. The store even called me and updated me about my order. Great service!

Excellent service. Ordered on line, pick up was a breeze. Courteous and friendly staff.

I had to call three locations to find present inventory of auto battery that I needed. Beyond location the physical inventory, the transaction and price was good.

Owner is willing to help solve any battery need you have, including custom cell configurations.

Helpful anf professional!

They are a very friendly franchise and always have what I need. They are very knowledgeable on all batteries and devices as well.

The Homewood Batteries Plus Bulbs has always been GREAT. However, I had a project that needed a part that only the Pelham store had in inventory. Jace, at the Homewood store called ahead and made sure they had everything I needed. I met with Eric and Ian, Batteries Plus Bulbs geniuses, who were both extremely knowledgeable and friendly. In fact, Eric explained the concept of volts and amps in such a way that even a civil engineer (me) could understand. When I left the Pelham store I was so impressed that I called my wife and told her all about the WONDERFUL experience. Thank you Batteries Plus Bulbs for reminding me what a PERFECT customer experience feels like.Loyal Customer,Jason Lee,Homewood

I’ve gone there 3 times expecting to pay them to fix my phone or iPad and every time they found a solution that didn’t cost anything. I trust them.

I got bulbs for my Scentsy and my entertainment center!

I have always had excellent service.

Employees dont want you in there asking them anything.

Always have what you need.

If you need s special battery, this is the place to go

Very informative...loved that guy!

Very polite and professional

I went there last week to purchase a battery for my Samsung Note 2. The store attendant looked up the price and told me it cost over 40 dollars. Needless to say, I didnt purchase that battery. Just went and purchased an S7 Edge.

Car battery warranty is a joke in my opinion.

Went there one time they have everything you need

Stopped by for a battery because we thought that was the problem with my boyfriends phone... turned out, it wasnt, and the clerks were nice enough to do a mini diagnostic for us right then and there. We didnt need a battery, but if we ever do, well be back. Thank you!

Very helpful staff

Quick and fast

All went Well

POSITIVE