Love this place! Great customer service in the store and when they come to your home. Plus they have the lowest prices around!

Would like to give 4.5 stars since the resolution to an issue was good. Getting there on one of the appliances was difficult. New construction and five appliances. Four were great. One arrived damaged. After calling,Siano, KitchenAid and service technician (repair attempted), the damage was determined to be extensive enough for the unit to be replaced. Jason was able to contact the factory and get the problem resolved.4 out of 5 of the appliances were great. The hassle with the other one was frustrating.In the end, all is well and the kitchen is wonderful.Thanks for working with me to get this done.

Great. Honest representative. We went in expecting g to spend much more than we did. We will definitely go back for appliances.

Cool people

If you need appliances, this is the place to go! Great prices and awesome customer service. Ask for Liz, she is so knowledgeable about all the brands. She makes your shopping experience a pleasure!

Very warm response from manager. Help to choose right kind of appliances. Their prices are lower than retailer. Since they are distributor to builder.

Do not use this company because their customer services is horrible. Bought a GE Monogram refrigerator and it will not get colder than 65 degrees. On the 4th service call and GE doesnt know whats wrong. Siano wont communicate with us and the GE warranty apparently means nothing.

I bought the Thor Duel oven gas and electric- it is horrible! Temperate is never accurate and I either burn or under cook items. Best to invest in the pricier chefs oven. I can never cook right with this and for the price I give it a one!😖 Staff was excellent- product is not! I struggle every time I cook and we entertain a lot! Very disappointed!

I absolutely loved the customer service I received from Liz! She was very helpful & guided me through everything I needed to know about my appliances. I will definitely be going back.

Bought a new Kitchen Aid (Whirlpool) refrigerator, dishwasher and stove from Siano Appliance this past October 2017. These were high end appliances. Since October, (3 months) we have had our dishwasher replaced 3 times. The first two arrived broken right out of the box. The 3rd was repaired again today. February 16th 2018. We have had our refrigerator replaced once and the replacement has been serviced (4) times since. Still not working. Take my advice and stay as far away from Siano Appliance and Whirlpool as you can get!. Poor appliances and even poorer customer service.

Great customer service.Worked with Liz. Did not try to “sell” me anything.She listened to what I wanted, answered my questions, and let ME decide on the product.Will purchase again from this location.

Knowledgeable sales staff. Great to do business with. Ask for Liz she is great!!

Walked in to look at a new washer and dryer set. 4 employees were sitting at the front counter shooting the breeze with another customer. No one ever acknowledged me. Walked around downstairs looking for their W/Ds and didnt see any. Walked up the stairs, which is behind the counter where the employees were loitering and still no one said anything to me. As I walked around upstairs, an employee was looked by at a refrigerator model and didnt say anything to me. I walked back downstairs, and still nothing. I then walked out the front door.I drove to the Home Depot down Hwy 31 and spent $2,000 on a new washer and dryer. I wonder how many other sales this company has lost out on because of similar experiences. Plus, the loss of repeat business because I will never visit this store in the future when I have additional appliance needs.

Friendly and knowledgeable staff they know their products well and helped me with all of my questions. I didnt feel pressured to buy and left knowing more about what I wanted .

This appliance store has anything you might want to fill your appliance needs from a median level moderately priced appliance package to the high end equipment. If they dont have it on display in the store it can be ordered.

Great Store. Great service. Liz was so helpful!!

Went in just to look around and everyone was very nice and very helpful.

Not a knowledgeable staff, the good salesman left and went to Allsouth Appliance Group at 4733 Commercial Dr.

I received excellent service before I bought my Wolf oven and Jenn-Air steamer oven. My steamer oven took over 2 months to come in, which I know was not their fault, but they offered to let me use the store display until mine arrived. I never heard anything from them so I went by to pick-up the display and it was still in the wall. It was during lunch time so Grayson told me he would have the men take it out when they came back from lunch and again I never heard anything. About a week later my steamer oven arrived so instead of waiting to hear from them about bring it out, I told them I would come and pick it up myself. Sure didnt want to wait again. My second problem was that I had purchased a floor display Wolf oven and the broiler pan was missing. I cant remember if I called and spoke to Grayson or left him a message about this, but never heard back. I called 2-3 weeks later and spoke to a female employee and she told me Grayson was out, but when he came back in a few days she would ask him about it and get back to me. Never heard anything again. I had to drive into the store 3 weeks later a ask them to take one out of the display and they could order one to replace it. I dread the thought of needing their help if anything goes wrong with my appliances.

At the time of scheduling delivery, they would not provide an estimated time of arrival, not even AM or PM. I waited all morning, and when I called to follow up, I was told they deliver to individuals in the afternoon. They knew my delivery would be in the afternoon. Failure to communicate this wasted half a day. My first and last purchase from Siano.

I spent 25, 000.00 dollars on equipment at the Pelham store. I found the employees to not be helpful or responsive to my needs They dont follow through on commitments, they dont return phone calls. Once you pay them they are done .