This is a convenient location and easy to access. Walk up bill payment via ABS which is efficient and effective for covid-19.

I have no problem with them because I dont want my power to be turned off and I love Alabama Power

The service was excellent 👌

No local phone number for contact !

Just bad customer service!

Kinda pricey but worth it

My first time their very friendly service.

Very nice facility with three customer service windows and bilingual representatives. Service start was painless and the rep I spoke with was friendly and attentive.

The kiosk outside is convenient and easy! If you get off late, no problem, you can use the kiosk without worry!

They are all nice here.

They just throw random numbers in the air and call it your bill. I wish I had other options to consider. If you say your bill is unusual high they justify it by comparison of a previous year bill but when favor is in your corner, they never use that method to lower a bill. They just pre record a message about record low temps and say this is why we are ripping you off yet again

Sorry about this but Ala. Power lights us up had to pay a bill so I could keep my lights on

They never answer the phone. They don’t return messages. We have been trying to get power service on our new home for 3 weeks now.

Excellent customer service, I appreciate the convenience and help!

Fantastic deals on great appliances plus delivery and setup very sweet

Love this place. Made my dreams come true

Not worth the price. Save your money or use layaway at Wal-Mart or go online to Amazon and get everything cheaper

Just remember the corporate mantra. Profits before people. That is all one needs to know about this company. If there was competition they would be the first to close thier doors. Pathetic.

I found both a washer and dryer being sold at good prices when my units at home finally got too old to perform adequately any longer. The ones I bought are Maytag and work very well.

Alabama power should be more careful.I got a call from this random man that say it was alabama power and that we hadnt payed our bill. I am sure we payed our bill. So we called Alabama power we check we had paid. People that use an Alabama service be careful there is a person going around speaking spanish and say that they are alabama power. BE CAREFUL!!!!!!

Machine at pelham is tore up

I went to pay for my Samsung washer and dryer did save so much water and electricity in operation that they pay for them seals a first year!

Should have a line for there disabled customers, And treat the english speaking customers as well as they treat there none english speaking customers, their lines are too long to service they disabled customers stand-up to long.

Very cool place awesome appliances

Staff was very helpful and was able to submit paperwork needed

Quality merchandise, Good service.

A lot of power outages and always a high bill

We all love our tv

Good staff and fast service

Awesome service Jerry!!

Very Professional Staff

They closed their location in calera and didnt send out a notice in the mail.. for as much as they get paid they shouldve let us know they were closing.. I wasted my time and gas to go over there

Customer service poor...Stood in line by myself only one waiting for cashier to finish conversation

Make a purchase and its broke down to monthly payments in your electric bill.

Easy access to pay bill

Alabama Power office was closed

Very good, efficient, friendly.

Great service

Buy you ned

Told not to say

They get you in and out

Long line and very slow

Appliances cost to muc

Great

Horrible customer service

I love it since I can make the payment on the hour that I can from the machine that is outside the office.

Very good service

It is an excellent place to make your payments and acquire appliances

Well

There is a person who has helped us Hispanics thanks

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