Had to use the restroom. Right after I got in Rick started pounding on the door telling me to “step it up” because people are waiting. Told him I just got in and he started to argue with me in anger. He came back 2 minutes later and started screaming. Told my companion he would callThe cops. Never been treated like this in any store.

VERY very rude people.. they almost look like they don’t like working there or want to be there half the time. There’s no need to be disrespectful to customers. It’s a pharmacy, makes you wonder how they treat the older community when they pick up their medications. Anywho, I’d give them 0 stars if I could.

My Local Rite Aid is awesome I have been choosing to go to Rite Aid lately instead of my local corner store because they really have the best deals and carry the things that I need. Shoutout to Rick for providing excellent customer service to me and to everyone who walks in the door he is exceptional. He helps everyone leave with a smile thank you Rick

Very nice employees, They once politely held an item for me while I left briefly.

Wait time through the drive thru is horrible waited an hour!

They are always nice. They ask if I need help finding anything or what can they do for me. And if they are busy the usually say hi and give me just a moment sir and I will be right with you they are great people

No wait. The young gentleman that helped me at this drive thru was really very polite. Im thinking about changing pharmacies. This is the best Rite Aid Ive been in the Tri Cities since I moved here from Portland. I recommend this particular Rite Aid

Do not use for covid test if need paperwork. took 8 days for results after sent to new jersey and all dates on results are incorrect.

Service is good usually very quick and I rarely come across problems with prescriptions but they need to fix their hours on Google. My husband drove 30 minutes to pick up my prescription at 8 in the morning because thats what time it says they open on Monday. Come to find out they dont open until 9 so he had to sit for an hour. Its not a horribly big deal if you dont have any other plans but most peoples lives these days are pretty hectic and accurate information helps tremendously. Please fix the pharmacy hours on your google page.

Pharmacy is terrible. Straight up lazy do not waste your time here.

A 1 star is being generous. I dropped of my prescription at 1:30pm and was told they would be ready at 6pm, so at 6pm I went to pick them up only to be told that they couldn’t refill the medications due to an EOA(I think) number not being valid or missing, even though I had picked up the same medications, prescribed by the the same doctor, exactly a month prior with no issues. I understand things can happen, but what I am frusterated with is that they had plenty of time to call me and let me know the situation before I drove over there. Got the issue fixed the next day and my doctors office called me and said that they were told the medications were ready to be picked up. One again I drove over only to be told that it would be another couple of hours. A waste of my time and gas.

I really don’t understand why they have certain people working here. I came in to purchase some items and Ester was extremely rude. This is not the first time Ive witnessed her being so rude, horrible customer service. On top of that she overcharged me on a clearance item. Another time I came in and she was stocking. Instead of moving quick she sat on a stool and stocked sitting down. She got mad when I asked her to ring me out and whispered to herself “I’m never going to finish.” Excuse me? That is your job. You are a Cashier!

Great service! My scripts are always done on time. All the workers are fluent in Spanish and English even the white girl with glasses knows Spanish. The only problems I have is that a lot of racist white people go there & i just want to say something to them when theyre being rude to the cashiers. The other issue is that I cant wait for my narcotics but I understand that one since they do let me receive them 2 days early so I guess I shouldnt complain about that or anyone in this case. Also the Mexican lady that seems to be dancing or something all the time needs to just slow down and talk to us slowly so we can understand her. But other than that I love coming to this pharmacy. If theres ever an issue Jamie the pharmacy manager gets on it ro ghat away. Shes a great manager.

The pharmacy isnt too great I came to get prescription medicine and they werent ready and they dont have any of medicine stocked in pharmacy.. and that it will take 1hr and half to get it done... the employees gets snappy when I asked them how long or when I should come to pick it up... and they dont call me for notices or explain how does new medicine works

The employees at the pharmacy are all fluent in both Spanish and english. Great service! Come here all the time.

My insurance stop taking Walgreens or vice versa so I chose Rite Aid down on 4th. Pharmacist Jamie was very kind and helpful I have a lot of perscriptions so I hope this was the right choice. The staff on the front end of the store was helpful as well.

I was told by my dr my prescription would be done in an hour (eye drops) so I waited 3 hours and decided to go pick them up. When I got there they told me my eye drops were not ready. That they were “making them” I didn’t know pharmacists made the eye drop solution. They told me I would have to wait 1 1/2 hours. Switched to Walgreens right after I left.

Great service all the time.They have better product prices than Rite Aid from Court st and Walgreens.Also more sales.

The pharmacist Tino is one of the best in town!

Been going to this Pharmacy for years .they are always kind and pleasant.

They should fix the hrs of operation online. If they dont close @ 10pm at the store,it shouldnt advertise they do online.

No restrooms and a rude people

The staff here is some of the most unfriendly a staff that and if you have to be on pain medication they wont even let you wait in the store for if they make you leave and come back later but anybody else can sit there and wait the 15 minutes for their prescriptions whats that saying about the store

Best in service

Rick is not a people person and might be better at stocking product.I have personally seen him throw product around behind the counter. Its unprofessional. The manager there is outstanding. If he is still there. Thats all for me out. Oh by the way Ive been shopping there for 8 years.

Very quick service always have my medication ready on time also has a convenient drive thru.. very polite staff