Seems like they attended a lot of seminars and received rewards which means trustworthy! Person at the front is very kind and friendly. They have a place to seat and rest in the store. They also do have wifi for customers! They do the check up for FREE! Would like to come back again to check my car! 10/10 Finally we could head back to our town! TYSM! Very helpful!

Ive known this location almost all of my life. Great people doing fantastic work and honest as they come. Our service took a few hours but had a lot of stuff done correctly unlike a few other places Ive been. Waiting room is small, fits 3 people, but homey and pleasant. Vending machine available and coffee. Very communicative to our needs and did not take advantage to the lack of knowledge I had about our vehicle. Best of all!!!!!! They dont upcharge ridiculous amounts for trivial parts. I will certainly return.

It was good. Got the info I needed for my ride. They helped quickly got me back in the driver seat

I was thrilled when I found the last parking spot which was between the opened bays. All the cashiers and counter guys were outside working on the cars in the parking lot which was full. My battery was replaced, cables cleaned and sprayed. I was in and out within 30 minutes. The manager was professional, friendly, and a joy. Highly recommend Tri Cities Battery and will not go anywhere else. Excellent service!

Ended up catching Rock getting a flat pulled off the freeway got fast service great guys didnt ask for more

Great service! They were able to test and replace the battery on my Mercedes and check the alternator with no waiting. We were in and out in a few minutes.

Good friendly service...

After going to three different places. I found the specific battery I needed, at tri cities battery.

My driver put me on the spot at the last min and these guys worked me in so we could get the truck back on the road. These guys are amazing! Thank you again yall ROCK!

I called this shop on the recommendation of a friend and am VERY glad I did. They got me in immediately, were exceptionally knowledgeable about my vehicle and had me back on the road quickly. I am impressed and grateful for their amazing service.

They were great,great service,great people

Quick service. Needed a new battery. Was helped and out in 10 minutes. And he was helping others at the same time. Nice

I came here because my van broke down and my insurance company sent me here for a diagnosis. They checked my spark plugs etc and found nothing wrong. I was able to drive fine again and reached my destination. Ended up taking the vehicle into a different shop cause it started to break down again(luckily near where I needed to be). They found that my ignition coils were bad. And thats why my van felt like It was dieing on the freeway (supposedly they can cause a vehicle to have a rough idling and cause it to have an engine misfire) which was exactly what happened to me... you can still use a bad ignition coil but may need to reset it. When this place checked my spark plugs it reset it.. the reason for the poor rating is I ended up paying them over 100.00 to diagnose my vehicle and they didnt find/fix it. If your having car problems maybe find somewhere else to go. Tires and a battery check then this place should be fine.

They had the right battery at a good price. Parking is a little difficult but worth the Hassel.

Friendly and professional service. What ever problem you have with your car they can get the job done.

Excellent service, friendly staff, honesty and professional, highly recommended, offer very good advice, customers service is outstanding.I felt total satisfaction last time I was there. Got my car issued solve without cost me a dime.Thank you for the Integrity and quality service.Congras on job well done!!!Doug, Todd and staff, I definitely coming back when I need your service.

Very kind and helpful staff. They have one of the best mechanics in town Ken who is ASE Certified. They are quick to diagnose your problem and get you back on the road.

Very Very Excellent

Headlights and turn signal are all working now. I can really on them to get ot done.

Wonderful group of guys here. Theyve always been able to squeeze me in at a moments notice. I even had them go through my new used Scion when I bought it, and all I needed for it was a new battery (Car lot even had to jump it) and a filter... That was all!

This business helped save our road trip! We were near Pasco when we developed a coolant leak. They got us right in and provide us and our dog an air conditioned waiting room. In 2 hours we were back on the road. They were nice, professional and competent. An excellent business!

Pasco tri city battery store had the battery I need for my suv.

I bought an alternator almost a year ago through these guys. Then a relay problem burned up that alternator, and even though their part was not faulty they replaced my alternator at no cost and helped me figure out where the short was at that burned up the last one.Their alternator technician is an apparent Master of his trade. Within a few small suggestions based on his experience we found the short. His calm and kind demeanor made the experience here wonderful.Dont hesitate, stop in and find out for yourself. Just beware of the very tiny parking lot.

Great place to get your car battery checked and helpful people!

Joe and phill are at the top of the game for customer service. Tony makes the store look like a million bucks with his electrical skills.The rest of the team are top notch!!!

This is a Tire repair place where you can buy new tires rims mounting balancing great for upgrading

I live out of state and had these guys do a pre-purchase inspection for me. They were very thorough and great to deal with. I ended up talking to one of the techs on the phone going over details of the car for quite a while. I purchased the vehicle and they were spot on with their inspection. Great shop.

Second time here very impressed with the quality of work very impressed with a customer service if I ever need any work on my Rigs and Im close by this is where I go I want to thank the staff that worked on my vehicle both times very very courteous thank you very much again

Did a great job for me. Thanks.

Awesome guys! Professional & fast service!

Great service, good prices! Nice cozy little waiting room

Phil and his Saturday crew replaced all of my battery post terminals and installed a new ground wire. Very reasonable professional and friendly.

Not just batteries.....fix all electrical issues....

Pasco is rude Richland is a better staff

We have gotten a couple things done, replaced a gel pack battery and got some cables run through the fire wall to hook up radios and an inverter installed at the same time. They did it quickly and fully to expectation.

Easy access knowable personnel helpful

Always helpful great people working for them !

Good prices on batterys

Friendly knowledgeable staff and Techs

Great customer service

Used this place for 2 decades. Respect.

Where I go to get my car serviced

Versatile, competant....Kevin

Did a great job on fixing our heater problem.

Love the people who work there

Friendly staff ..had battery installed and was out on schedule ..

Professional. But expenses

Awesome customer service

Good place to avoid!

Followed directions, stayed within budget, found damage and repaired car

Awesome guys.....

Just do

Very helpful

Nice

A little distracted

I love punctuality 😎