Casaday made my bad day not so bad. Great service. Fast service. Helpful

Forewarning, Ive never had to get a vehicle towed before, so this was a new experience for me. Billy answered my call and was the same gentleman that came out to tow my vehicle. Having a rather unpleasant weekend in addition to my engine blowing up on the freeway, Billy was very amiable and helpful. He made the process very smooth and painless, given the situation. His customer service was fantastic and he was a pleasure to work with. Whilst I have no prior exposure to pricing, the cost of the tow was significantly less than what I anticipated and I feel as though it was extremely fair. I absolutely recommend this towing service.

I called cassaday towing service after being left stranded on the side of the highway Sunday afternoon. After calling 8-10 other towing companies who couldnt do it and another company who had me waiting an hour just to call back and say they could only do it for a much higher rate and at least another hour wait, I got ahold of cassaday. The driver was to me and loaded up in under 30 minutes. They got my bike back to my house in no time at all, and for a flat rate. Thanks guys Im so glad you were there for me when I needed you. I will definitely use them again.

I called about 4 to 5 different tow companies in the Kennewick area to help move my 35 ft. travel trailer since I didn’t have a truck at the time to tow it. Called these guys and they had a tow truck show up exactly when I asked and the driver knocked out the tow like it was nothing! Very professional company and I will definitely be calling them from now on for any towing needs I have!

I had my VW Sportwagen alligned at Casadays and I was very pleased with the results. Only one comment, and this is a big one, I was sent out out with 3 tires at 32# and one at 24#. I have confirmed that that tire does not leak. So guys, pay a little more attention to tire pressure. The best alignment in the world is no better than the details, and tire pressure is a detail that should not be overlooked.

Had front end alignment of my Bounder done when no one in 100 miles could do it and Cassaday got it done, Now my motorhome steers true and is a pleasure to drive again. Highly recommend

Best place around for alignments! Always take care of me

Towing Co was great. Alignment service was also great. Nice place to do business with.

Went in for an alignment and ended up having to have most of the front end rebuilt, it was worn out. Took a long time but had to order parts that took a while as its an older truck. Overall I am very happy with the outcome.

You can count on these folks for honesty and quality service! I went to them to get a second opinion for an alignment done by Toyota of Tricities.I noticed uneven wear on my tires and took it to the Toyota of Tri-Cities dealership for an alignment. All they did was charge me $120 to tell me I needed to have my entire rear axle replaced for $3,500 because I had a fixed alignment! Why did they even offer to do an alignment if they knew my vehicles rear axle cant be adjusted? The folks at Costco Tire Center recommended Casaday Bee-Line to get a second opinion and the people there were so professional and knowledgeable. They explained what the numbers on the spec sheet from the Toyota dealership meant and talked me through the options.Turns out, Toyotas measurements were wrong and I know thats true because even after they performed the alignment on the front wheels, my car still drifted to the left when I let go of the wheel. Casaday Bee-Lines measurements matched that drift because it showed my front left wheel were out of spec. My car no longer drifts after visiting them! Additionally, they found that my rear alignment was well within specs and did not require shimming or a full replacement that the dealership recommended. To top it off, it was only $65 for the alignment.Its good to know that there are still decent people in this world.

Best place in tri cities to get your alignment done, specially on older cars with the rear wheel partially hidden. Noone in town can get those dialed in except bee line since everyone uses sensors and cant do it the old school way. Casaday can get it done both ways

This is for the alignment shop part of thier business...Great group of guys doing great work. You may need an appointment, but the workmanship and customer service is worth the possible small wait. They replaced my old worn front end parts with new high quality OEM replacement parts. I was against deadline for a trip I was taking and they worked with me and got me all fixed up in time. This is the place to go for alignments and related work.

Great place, nice folks, timely service!!!

They were so nice and helped me get my car back home safe and so fast!! The value was pretty good too!! Such a to great place. The manager that runs it delivered my car and was so nice and I thank him so much!!

Went to these guys thinking my truck needed some work. They checked the alignment and said it was within factory tolerances. Could easily have taken advantage, but didnt. Always great to find an honest mechanic.

Very helpful and quick service. Highly recommend them.

Only place to get a same-week alignment in town for a Class C motorhome that I could find. Did an amazing job and vehicle drives great now, even without optional replacement of bushings/ball joints/etc. Just wanted the rig to drive straight and wear tires less for cheap, didnt care about it being perfect on my ancient rig. Very satisfied!

Amazing work and great customer service!

My First Tow, Thanks for Making it so easy 🙏I was Really worried about damaging my new (to me) mercedes, but the gentleman who came by was kind and careful with my car and it arrived with no issues. This was on a Friday after 6pm, special thanks for working so late 🙂I highly recommend this service.

Quick service and great staff showing me the problems

Great place and always on top of things, great people there to

They were great. Super nice and helped us out on a Sunday morning. Thanks so much Bill!

Best place in the tri cities for alignments. Amazing service!

I own a small motor home, 24 feet, built on a ProMaster chassis. Beeline is one of the few places to handle this size vehicle. They are nice to deal with and do a good job for me.

Great price and very helpful

Alignment specialist! These guys are honest and amazing!

I needed to move a fith wheel. I needed a truck to do that. I called one tow service who recommended another. Casady bee line. I called them and was told they didnt have a truck but a co worker did that could probably do it and was given his number. I then spoke with him and after a canceled due to weather such and such we were finally able to get moved. So thank you casidy bee and your employee Billy who went above and beyond to help someone out. You dont know what it meant to me. Thank you all!

Had a tire tread separation problem on my classic car and was stuck on left side of highway they were there in 10 minutes,fast service friendly employees

Very efficient and job well done. Customer service top notch. Pricing is reasonable. Don’t hesitate to use these guys!

Very helpful and knowledgable do a very thorough job you can trust these guys to treat your car like there own See Justin

Had to get some alignment and suspension work done after minor accident last week. Justin at Casady Bee got us in immediately and gave us a reasonable estimate with options and honest assessments. Very happy with service on our Subaru. Would recommend!

I always refer any heavy Duty recovery work to Cassady, top notch operation.

Great quick service. Friendly. Came recommended by a mechanic friend.

Very friendly and honest!

Best place to have frame work and alignments done in the Tri-Cities. They also have very reasonable prices.

Great work at the right price while communicating effectively with customers. Ill be bringing future business their way.

This place is great and the service was excellent

Worked on my 03 Corvette and 86 Trans Am, great people and nice work

I would like to start by saying I have gone to many alignment shops in tri cities there where ok at best les schwab being the worst these guys are by far the best shop in town I took my old beat up Nissan Altima that had horrible alignment and these guys where fast friendly and the best price I posted a pic of my car it was bad so I wouldnt take my car anywhere else !!!

Best alignment in the Tri-Cities, dont waste your time at tire shops who also do alignment. Dont go to dealerships who charge insane amounts of money for this quick and easy service. Instead take your vehicle to the number one frame straightening and highest rated alignment shop in the Tri-Cities.Especially if you drive a sports car and know what you want your alignment dialed to, they will get you accurate and balanced on both left/right sides, not just within spec which can be wildly different from left to right.

Quick and polite service at a reasonable rate!

CASADAY SAVED THE DAY!Prompt, courteous, and professional service. I would highly recommend BEELINE SERVICE & TOWING to all Class A OTR truck driving friends.

Billy the tow truck operator is fast and efficient and turned an inconvenient incident into an enjoyable experience. Thank you casaday beeline for providing the assistance I required with integrity and prompt professionalism. Hopefully all of your clients receive the same treatment

Affordable prices and great service

Good and quick service. I brought in one of my work trucks and i got a fair price and a great service.

Very good!!

They fixed the suspension quickly. The alignment wasnt straight and will need to get it done again.

Brought my Vette in for an alignment. I was very nervous to take my car into a shop, but everyone was very friendly and professional and went above and beyond. They treated my car with kid gloves.I wouldnt go anywhere else for that kind of work and Id highly recommend them to anyone!

Just want ur money

The gentleman helping us was very helpful, however, prices so high!!!

I did some concrete work for them and never got paid for my labor

Always take care of us fast turn over

Got stuck in the middle of nowhere and they went above and beyond to pull me out. Quick, professional, and amazing service.

My truck broke down and they were able to tow it from my place in Pasco to the shop in Kennewick for 65$. Cant beat that price.

Great service, friendly staff, affordable, and very knowledgeable!!!!

Excellent and professional service !

Wonderful people fast service

Good service

The only place i take my cars for alignments. Knowledgeable and reasonable

Great service!

This guys extremely not serious. They doesnt keep their word. Prices changed every 15 minutes for no reason. The driver said when we towing something behind tow truck it means its totaled. STAY AWAY OF THEM.

Great service, response time, and drivers.

Reasonable pricing

One of the only true alignment shops left

Lead tow drive is very knowledgeable & polite.

Very easy to work with, great rate.

Left these guys a 1 star review and they called to follow up asking what they could do to make it right...that caught me off guard and impressed me! Thank you for the follow up call!

Quick and efficient.

Great people, fair

Unorganized

Good but expensive

Great job,thanks

Excellent tow truck drivers. They look a little rough, but theyre very professional and highly skilled.