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Advanced Automotive
804 N 28th Ave, Pasco, WA 99301, United States
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Advanced Automotive
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Al
Review №1

Took my Honda Accord in because of an oil leak. I had recently taken it to the Honda dealership who had told me it would be a little over $700 to fix. Well I’m a single mom of 3, there was no way I could afford that so I decided to try Advanced Automotive to get a second opinion. Right away I was helped by the really tall gentleman with a beard, John I believe. He explained what he could do and was really nice and helpful. Told me to bring my car back the following day at 8am, or I could leave it the night before and leave keys in drop box. It was easier for me to leave it the night before, so I did that. He calls me the next day (today) at 7:40am, saying my car was complete. I was shocked he had it done so quick! He saved me over $500 and on top of that fixed my bumper, which was hanging on by zip ties lol. I cannot thank him enough!!! I am so grateful for the money he helped me save!!! I will definitely be back in the future!!

Me
Review №2

Advanced Automotive is now my A1 mechanical shop for any future maintain ence I will have done to my vehicles. They are HONEST, QUALIFIED, HAVE AFFORDABLE PRICES & COMMUNICATE BEFORE ANY WORK IS DONE. THE BEST PLACE FOR A WOMAN TO ASK FOR REPAIRS AND NOT GET TAKEN ADVANTAGE OF.

Ru
Review №3

This business is the BEST in the Tri-Cities! If I had to describe this business in two words, I would choose INTEGRITY and PROFESSIONAL. I am a customer for life.

Co
Review №4

I have used Advanced Automotive multiple times through the years, and they are always friendly with great service and reasonable price. I highly recommend!

Ni
Review №5

Honesty at their expense! We took our car in for what I was afraid would be a major repair. They did a full inspection and sent me away after tightening my oil drain plug. No charge, no more leak! Also have solved issues with my coils burning out all the time, and are really, just super people to work with! Highly recomend.

Ro
Review №6

My sons car had repeated Check Engine light warning. After taking it to local dealer twice, paying a fortune and not fixing the problem I called this shop based on the recommendations of my coworkers. Kenny answered the phone and told us to bring the car by any time so he could scan the Check Engine code. Based on the code, additional diagnostics and his knowledge, he recommended to replace the O2 sensors rather than the catalytic converter because he knew the sensors fail more often than the converter. We have been driving the car for weeks now with no Check Engine light - problem solved! Kenny called a week ago to ask how the car was performing. I am so impressed with his knowledge and professionalism and the great customer service from him and the front office. Thanks so much!!

Bo
Review №7

3 years ago I had a family emergency it was mid winter and cold weather, my heater didnt work they did a quick fix to get me on the road at no charge, when I returned to town I took my truck in for a proper repair and 2 days later it was done. Now my 3 daughters and their families go to Kenney. We trust them and they dont gouge us. Good people great business.

Ra
Review №8

These guys really take care of people! Shops are getting harder to find with this level of integrity! I found myself in a very difficult situation on a very hot summer day and they went the extra mile to get me back on the road. Thank you advanced automotive!!

Ki
Review №9

Receptionist through mechanics this shop was awesome to me. Patiently listened to me make weird noises as I was explaining the problem, gave me options, and helped me fix my car for a little bit less than another shop because I didnt need to replace everything I was told I needed to from the first shop I checked. Fairly quick - I was only out of my car a few days from diagnosis to repair. Their prices are standard for around here I think and didnt seem too out of line with other shops. Their mechanic wasnt intimidating to me at all but soft-spoken & kind. Bottom line Id take my car here again.

Ti
Review №10

Kenny and his crew are awesome. He invests in his people and his equipment all at a very reasonable price,and most importantly he is honest.

Ke
Review №11

Great service and staff! Kenny and his team have been my go-to shop. Reliability, integrity and straightforwardness are things I value and I feel that they are reflected in the services Advanced Auto provides. My first choice in automotive repair and a trusted source of knowledge and expertise. Highly recommended! Make them your first call!

Fa
Review №12

Advanced Automotive was recommended to me from a friend, Im so glad he did. Kenny and his team do wonderful work and is very fair. You will always have my business, and I will recommend you to all my friends.

Ry
Review №13

There are very few people I trust with my cars, and Kenny is definitely one of them! Honest and straight forward. Unfortunately those qualities can be difficult to come by in the car repair world. Id recommend Advanced Automotive to anyone!

Ju
Review №14

I took my car in to them for an emergency ac fix. I chose them based on the reviews here and I can contest to the validity and trustworthiness of these reviews. They are straight forward, affordable, friendly, and go 110% in their work. I definitely recommend them and would go to them again.

Ke
Review №15

Awesome service! Friendly mechanics and they did a superb job on my vehicle.

Mi
Review №16

A friend recommended Advanced Automotive to us when we moved here 3 years ago. We have consistently used them for our repairs, and they continue to do a good job with repairs and costs. Thanks! Its not always easy to find a reliable mechanic, so we are so thankful we did.

Th
Review №17

I would recommend Advanced Automotive to everyone. Kenny and his team are top notch! Very knowledgeable and professional.

c
Review №18

This is the only place Ill take my Toyota. Its a family oriented business and the owner is very knowledgeable and kind

Ti
Review №19

It is so rare to find the level of service provided by Advanced Automotive. I have never been so impressed. In addition to providing great service, they are honest and helpful!

Al
Review №20

Went in for an engine service came out much better then when it went in I have used this shop multiple times and plan on in the future

Ka
Review №21

Awesome shop! An excellent team of professionals!

Ju
Review №22

Great place.

Jo
Review №23

For over four years we have gotten both our Dodge 3500 and our Lexus serviced at Advanced Automotive. The service is great and the fact that I can trust that the work is done right takes the worry out of having someone work on our vehicles. Its always nice to pickup your vehicle looking better than when you dropped it off.Thank you

mr
Review №24

I took my truck to my main shop which is a great shop but just didnt have the tools to take out my spark plug out my Chevrolet truck so i tried these guys out they where super fast very friendly and i think by far the best prices in tri cities definitely would recommend them to anyone looking for a new shop

Jo
Review №25

People are great and very professional

Ni
Review №26

By far the best auto shop I’ve ever experienced. Friendly, knowledgeable, and honest staff is what keeps me going back.

Mi
Review №27

Was very helpful in fixing my car. Reasonably priced, top notch service.

Jo
Review №28

Refuse to go anywhere else. Honest mechanic and does good work. Those two are not synonymous unfortunately.

Cl
Review №29

Advanced Automotive is who I trust to fix my Chrysler 300 ! They are fare accommodating and do the job immediately! I have nothing but praise for their service!

Jo
Review №30

I really appreciate how personable these guys are and they are clearly sincere in everything they do which is rare in automotive repair. I would strongly recommend this company to anyone looking for great honest repair work.

Pr
Review №31

Amazing experience. I have never written a google review before but I was so impressed with this business that I wanted to share my wonderful experience. Went to 2 auto repair shops and spent over $1200 trying to locate an issue I was having with my front suspension. A friend suggested I take it to advanced automotive. They got me right in with no appointment and preformed a free diagnostic on my car. They even took me underneith my car and pointed out the problem. They explained what was causing the issue, what needed to be done, what parts I needed and how much it was going to cost. They fixed the issue the day the parts were delivered. They charged me less than quoted, fixed an oil leak and changed my oil, one that the other auto repair shops ignored( they told me about it but said it was not a concern). I was so happy with the way I was treated and with the work they did that I forced them to except a cash tip. To make this experience even better I had to work late the day they were working on my car and these guys stayed after closing to make sure I didnt have to leave my car there over night. Then a week later they called me to follow up on their work. Who does that? Absolutely amazing. I will never go anywhere else for my auto repair needs again. I really want you guys to know that everything you did for me was greatly appreciated. Thank you to the wonderful staff at the Pasco Advanced Automotive.

Jo
Review №32

My car has been there since 10/27 to now and every I called. They said me 1 week will be ready and It takes more than two months to repair

Gr
Review №33

How about another groupon for us folks who like the place but live in the Meriden area.The previous owner and staff did a great job with my 05 Mercedes convertible but I wouldnt have gone if not for the groupon.And you wouldnt honor the previous owners emails that he would accept the previous price as a good will gesture to a military vet.Keep up the good work, but a Groupon would be excellent for word of mouth.Greg

Be
Review №34

They do great work and are very friendly:)

Jo
Review №35

Great price and service!

P
Review №36

Honest and they know cars and trucks

Information
1 Photos
36 Comments
4.8 Rating
  • Address:804 N 28th Ave, Pasco, WA 99301, United States
  • Phone:+1 509-547-2459
Categories
  • Auto repair shop
  • Oil change service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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